corporate governance corporate statement...

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CORPORATE GOVERNANCE STATEMENT Corporate governance statement last amended by a Board of Directors’ decision of November 8, 2017, in view of incorporating recent developments (such as the Law of December 7, 2016 on the organization of the profession and the public supervision of auditors, the ISS Benchmark Policy Recommendations and the European Directive 2014/95/EU of the European Parliament and the Council on disclosure of non-financial and diversity information by certain large undertakings and groups, as implemented by the Law of September 3, 2017). The Board of Directors reviews bpost’s Corporate Governance Charter at regular intervals and adopts any changes deemed necessary and appropriate. The Corporate Governance Charter contains rules with respect to: the duties of the Board of Directors, Board Committees, Group Executive Committee and CEO; the responsibilities of the Board of Directors’ Chairperson and Corporate Secretary; the requirements that apply to the Board of Directors’ members to ensure that they have adequate experience, expertise and competences to fulfill their duties and responsibilities; a disclosure system on mandates held and rules aimed at avoiding conflicts of interests and providing guidance on how to inform the Board of Directors in a transparent way in case conflicts occur. A director may not participate in the deliberations and vote on any matter in which he has a conflicting interest. Reference Code bpost has designated the Belgian Code on Corporate Governance of March 12, 2009 (the “Corporate Governance Code”) as its reference code. The Corporate Governance Code is based on a “comply or explain” approach. Belgian listed companies are required to follow the Corporate Governance Code, but may deviate from its provisions provided they disclose the justification for any such deviation. Deviations from the Corporate Governance Code bpost complies with the Corporate Governance Code, with the exception of the following three deviations, which were imposed under the 1991 Law (before its amendment by the Law of December 16, 2015 (the December 2015 Law”) that entered into force on January 12, 2016): Reference Code and introduction In this Corporate Governance Statement, bpost outlines the key aspects of its corporate governance framework. This framework is consistent with the rules and principles set out in the Law of March 21, 1991 on the reform of certain economic public companies, as amended from time to time (the “1991 Law”), the Articles of Association and the Corporate Governance Charter. As a limited liability company under public law, bpost is governed by the Belgian Companies Code and Corporate Governance Code, unless otherwise stipulated in the 1991 Law or other Belgian laws or regulations. In particular, any changes to bpost’s Articles of Association, which have to be approved by the Shareholders’ Meeting (generally requiring a 75% majority and a 50% quorum in accordance with Article 558 of the Belgian Companies Code), must also be approved by a Royal Decree following a debate in the Council of Ministers. The latest version of bpost’s Articles of Association was adopted at the Shareholders’ Meeting of May 11, 2016 and was approved by the Royal Decree of September 1, 2016 1 . The main characteristics of bpost’s governance model are the following: the Board of Directors sets bpost’s general policy and strategy and oversees operational management; the Board of Directors has set up a Strategic Committee, an Audit Committee and a Remuneration and Nomination Committee to assist and make recommendations to the Board of Directors; the Ad Hoc Committee comprises all independent directors of the Board of Directors and intervenes when the procedure prescribed by Article 524 of the Belgian Companies Code, as incorporated in bpost’s Corporate Governance Charter, is triggered; the Chief Executive Officer (“CEO”) is responsible for the operational management. The Board of Directors has delegated the powers of day-to-day management to the CEO; the Group Executive Committee assists the CEO with the operational management; there is a clear division of responsibilities between the Board of Directors and the CEO. Corporate Governance Charter The Board of Directors adopted the Corporate Governance Charter on May 27, 2013. The Charter has been effective since June 25, 2013 and was (1) This Royal Decree was published in the Belgian State Gazette on September 19, 2016 and has been in effect since September 29, 2016. (2) The Corporate Governance Code is available on the website of the Corporate Governance Committee (www.corporategovernancecommittee.be).

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Page 1: Corporate governance CORPORATE statement OERNANEbpost.production.investis.com/~/.../year-in-review/... · of Directors in a transparent way in case conflicts occur. A director may

CORPORATE GOVERNANCE STATEMENT

Corporate governance statement

lastamendedbyaBoardofDirectors’decisionofNovember 8,2017,inviewofincorporatingrecentdevelopments(suchastheLawofDecember 7,2016ontheorganizationoftheprofessionandthepublicsupervisionofauditors,theISSBenchmarkPolicyRecommendationsandtheEuropeanDirective2014/95/EUoftheEuropeanParliamentandtheCouncilondisclosureofnon-financialanddiversityinformationbycertainlargeundertakingsandgroups,asimplementedbytheLawofSeptember 3,2017).

TheBoardofDirectorsreviewsbpost’sCorporateGovernanceCharteratregularintervalsandadoptsanychangesdeemednecessaryandappropriate.

TheCorporateGovernanceChartercontainsruleswithrespectto:

• thedutiesoftheBoardofDirectors,BoardCommittees,GroupExecutiveCommitteeandCEO;

• theresponsibilitiesoftheBoardofDirectors’ChairpersonandCorporateSecretary;

• therequirementsthatapplytotheBoardofDirectors’memberstoensurethattheyhaveadequateexperience,expertiseandcompetencestofulfilltheirdutiesandresponsibilities;

• adisclosuresystemonmandatesheldandrulesaimedatavoidingconflictsofinterestsandprovidingguidanceonhowtoinformtheBoardofDirectorsinatransparentwayincaseconflictsoccur.Adirectormaynotparticipateinthedeliberationsandvoteonanymatterinwhichhehasaconflictinginterest.

Reference CodebposthasdesignatedtheBelgianCodeonCorporateGovernanceofMarch 12,2009(the“Corporate Governance Code”)asitsreferencecode.TheCorporateGovernanceCodeisbasedona“complyorexplain”approach.BelgianlistedcompaniesarerequiredtofollowtheCorporateGovernanceCode,butmaydeviatefromitsprovisionsprovidedtheydisclosethejustificationforanysuchdeviation.

Deviations from the Corporate Governance CodebpostcomplieswiththeCorporateGovernanceCode,withtheexceptionofthefollowingthreedeviations,whichwereimposedunderthe1991Law(beforeitsamendmentbytheLawofDecember 16,2015(the“December 2015 Law”)thatenteredintoforceonJanuary 12,2016):

Reference Code and introductionInthisCorporateGovernanceStatement,bpostoutlinesthekeyaspectsofitscorporategovernanceframework.ThisframeworkisconsistentwiththerulesandprinciplessetoutintheLawofMarch 21,1991on the reform of certain economic public companies, asamendedfromtimetotime(the“1991 Law”),theArticlesofAssociationandtheCorporateGovernanceCharter.

Asalimitedliabilitycompanyunderpubliclaw,bpostisgovernedbytheBelgianCompaniesCodeandCorporateGovernanceCode,unlessotherwisestipulatedinthe1991LaworotherBelgianlawsorregulations.Inparticular,anychangestobpost’sArticlesofAssociation,whichhavetobeapprovedbytheShareholders’Meeting(generallyrequiringa75%majorityanda50%quoruminaccordancewithArticle 558oftheBelgianCompaniesCode),mustalsobeapprovedbyaRoyalDecreefollowingadebateintheCouncilofMinisters.

Thelatestversionofbpost’sArticlesofAssociationwasadoptedattheShareholders’MeetingofMay 11,2016andwasapprovedbytheRoyalDecreeofSeptember 1,20161.

Themaincharacteristicsofbpost’sgovernancemodelarethefollowing:

• the Board of Directorssetsbpost’sgeneralpolicyandstrategyandoverseesoperationalmanagement;

• theBoardofDirectorshassetupaStrategic Committee, an Audit CommitteeandaRemuneration and Nomination Committee toassistandmakerecommendationstotheBoardofDirectors;

• the Ad Hoc CommitteecomprisesallindependentdirectorsoftheBoardofDirectorsandinterveneswhentheprocedureprescribedbyArticle 524oftheBelgianCompaniesCode,asincorporatedinbpost’sCorporateGovernanceCharter,istriggered;

• theChiefExecutiveOfficer(“CEO”)isresponsiblefortheoperationalmanagement.TheBoardofDirectorshasdelegatedthepowersofday-to-daymanagementtotheCEO;

• the Group Executive CommitteeassiststheCEOwiththeoperationalmanagement;

• thereisacleardivisionofresponsibilitiesbetweentheBoardofDirectorsandtheCEO.

Corporate Governance CharterTheBoardofDirectorsadoptedtheCorporateGovernanceCharteronMay 27,2013.TheCharterhasbeeneffectivesinceJune 25,2013andwas

(1) ThisRoyalDecreewaspublishedintheBelgianStateGazetteonSeptember 19,2016andhasbeenineffectsinceSeptember 29,2016.

(2) TheCorporateGovernanceCodeisavailableonthewebsiteoftheCorporateGovernanceCommittee(www.corporategovernancecommittee.be).

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CORPORATE GOVERNANCE STATEMENT

• theCorporateGovernanceCode(provision4.2)statesthattheBoardofDirectorsproposesdirectorsforappointmentbytheShareholdersataShareholders’Meeting.However,somedirectorsappointedbeforeJanuary 12,2016weredirectlyappointedbytheBelgianStateinaccordancewiththeformerArticle 18,§2junctoArticle 148bis/3ofthe1991Law.AsfromJanuary 12,2016,all(new)directorsare(re)appointedbydecisionoftheShareholdersataShareholders’Meeting;

• theCorporateGovernanceCode(provision6.3)statesthattheBoardofDirectorsappointstheCEO.ThecurrentCEOwasappointedbytheBelgianStatebyRoyalDecreefollowingadebateintheCouncilofMinisters,inaccordancewiththeformerArticle 20,§2ofthe1991Law.FutureCEOswillbeappointedbytheBoardofDirectors;and

• theCorporateGovernanceCode(provision4.6)statesthatthetermofaBoardmandateshouldnotexceedfouryears.However,thedirectorsappointedbeforeMay 15,2014wereappointedforsixyearsinaccordancewiththeformerArticle 18,§3andArticle 20,§2(firstsentence)ofthe1991Law.(New)directors(re)appointedafterMay 15,2014 havebeen(re)appointedtoservea(new)termoffouryears.

Board of DirectorsComposition

General rules governing the composition of the Board of Directors

SincetheDecember 2015LawenteredintoforceonJanuary 12,2016,thecompositionoftheBoardofDirectorshasbeengovernedasdescribedbelow.

• TheBoardofDirectorsconsistsofamaximumof12directors,includingtheCEO,andshallonlycomprisenon-executivedirectors,exceptfortheCEO.

• Alldirectorsareappointed(andcanberevoked)bytheShareholdersataShareholders’Meeting,uponproposalbytheBoardofDirectorsandfromcandidatesnominatedbytheRemunerationandNominationCommittee.

• Directorsareappointedforarenewabletermoffouryears,totheextentthatthetotaltermoftheirmandate(asrenewed)doesnotexceed12 years.Inordertoensurecontinuityintheorganization,thetimelimitationof12 yearsdoesnotapplytotheCEO.

• Anyshareholderholdingatleast15%ofbpost’sshareshastherighttonominatedirectorsforappointmentprorataitsshareholding(“nominationright”).Directorsnominatedbyashareholdermaybeindependent,providedtheyfulfillthecriterialaiddowninArticle 526teroftheCompaniesCode,butdonothavetobeindependent.

• Alldirectors,otherthantheCEOandthoseappointedthroughtheaforementionednominationright,mustbeindependentdirectors.Inanycase,theBoardofDirectorsmustcompriseatalltimesatleastthreedirectorsfulfillingtheindependencecriterialaiddowninArticle 526teroftheBelgianCompaniesCode.ThebpostCorporateGovernanceCharterfurtherprovidesthatatleasthalfofthedirectorsmustmeetatalltimestheindependencecriteriaassetoutinArticle 3.2.4ofthebpostCorporateGovernanceCharter(basedonthecriteria

laiddowninArticle 526teroftheBelgianCompaniesCode).

• Alldirectors(includingthedirectorspreviouslyappointedbytheBelgianState)canberemovedbydecisionoftheShareholdersataShareholders’Meeting.TheDecember 2015Lawexplicitlyprovidedthatitsentryintoforcedidnotterminatethecurrentdirectors’mandates.Thesemandateswerethereforecontinuedandwillexpireasinitiallyprovided,notwithstandingthepossibilityfortheShareholderstoendthesemandatesattheShareholders’MeetinginaccordancewiththeBelgianCompaniesCode.

• Shouldanydirectormandatebecomesvacant,theremainingdirectorshavetheright,inaccordancewithArticle 519oftheBelgianCompaniesCode,totemporarilyfillsuchvacancyuntilafinalappointmenttakesplaceinaccordancewiththeabovementionedrules.

ThecompositionoftheBoardofDirectorsreflects:

• thegenderrepresentationrequirementssetforthin(i)Article 18,§2bisofthe1991Lawand(ii)Article 518bisoftheBelgianCompaniesCode.bpostcomplieswiththesegenderrepresentationrequirements.

• thelanguagerequirementssetforthinArticle 16and148bis/1ofthe1991Law.

Finally,inaccordancewiththeLawofSeptember 3,2017ondisclosureofnon-financialanddiversityinformationbycertainlargeundertakingsandgroups,bpostappliesadiversitypolicyinrelationtoitsadministrative,managementandsupervisorybodieswithregardtoaspectssuchas,e.g.,age,gender,educationaland/orprofessionalbackgrounds.Adescriptionofthispolicy,itsobjectives,howithasbeenimplementedandtheresultsinthereportingperiodisprovidedfurtherinthisAnnualReport.

TheBoardofDirectorswas,perDecember 31,2017,composedofthefollowing12 members:

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CORPORATE GOVERNANCE STATEMENT

Name Position Director since

Mandateexpires

FrançoisCornelis1 ChairpersonoftheBoardofDirectors 2013 2019

KoenVanGerven2, 3 CEOandDirector 2014 2020

Jos Donvil2 Non-ExecutiveDirector 2017 2021

LucLallemand2 Non-ExecutiveDirector 2012 2018

BernadetteLambrechts2 Non-ExecutiveDirector 2014 2020

LaurentLevaux2 Non-ExecutiveDirector 2012 2018

CarolineVen2 Non-ExecutiveDirector 2012 2018

MichaelStone4 IndependentDirector 2014 2018

RayStewart4 IndependentDirector 2014 2018

ThomasHübner5 IndependentDirector 2017 2021

FilomenaTeixeira5 IndependentDirector 2017 2021

SaskiaVanUffelen5 IndependentDirector 2017 2021

(1) AppointedbytheGeneralMeetingofMay 27,2013(confirmedbydecisionofJune 25,2013)andappointedasChairpersonoftheBoardofDirectorsbyaBoardofDirectorsdecisionofMay 10,2017replacingMrs. FrançoiseMasaiasChairpersonoftheBoardofDirectors.

(2) AppointedbytheBelgianState.

(3) AppointedasCEObyRoyalDecreeofFebruary 26,2014followingadebateintheCouncilofMinisters.

(4) AppointedbytheGeneralMeetingofallShareholdersofbpostotherthanPublicInstitutionsheldonSeptember 22,2014.

(5) AppointedbytheannualGeneralMeetingofShareholdersofbpostheldonMay 10,2017.

Changes in the composition of the Board of Directors

FurthertotheresignationofSophieDutordoirasofFebruary 28,2017andtheresignationofFrançoiseMasai,ArthurGoethalsandBrunoHolthof,asofMay 10,2017,theShareholdersdecidedtoappoint,withimmediateeffect,JosDonvilasnon-executivedirectorandThomasHübner,FilomenaTeixeiraandSaskiaVanUffelenasindependentdirectorsattheannualShareholders’MeetingofMay 10,2017.

OnJanuary 16,2018,themandateofLucLallemand,LaurentLevauxandCarolineVenexpired.Intheinterestofbpost,inordertoensurethecontinuityofbpost’sBoardofDirectors,andinaccordancewithcompanylaw,theywillcontinuetocarryouttheirfunctionsuntiltheirreplacementattheShareholders’MeetingofMay 9,2018.

Inaddition,themandatesofRayStewartandMichaelStoneasindependentdirectorswillexpireattheShareholders’MeetingofMay 9,2018.

TheRemunerationandNominationCommitteehaslaunchedaselectionprocessforthenominationoftwoindependentdirectors,andthreeBoardmembersnominatedbythemajorityshareholder.TheBoardofDirectorsintendstorecommendcandidates,nominatedbytheRemunerationandNominationCommittee,forappointmentbytheShareholdersattheannualShareholders’MeetingofMay 9,2018toreplacethedirectorswhosemandatehasexpiredorwillexpire.

Aninductionprogramisprovidedtonewlyappointeddirectorsaimedatacquaintingthemwithbpost’sactivitiesandorganizationaswellaswiththerules

laiddownintheCorporateGovernanceCharter.Thisprogramisopentoeverydirectorwhowishestoparticipate.Itincludesvisitingoperationalandsortingcenters.

Powers and functioning

Powers and responsibilities of the Board of Directors

TheBoardofDirectorsisvestedwiththepowertoperformallactsthatarenecessaryorusefulfortherealizationofbpost’spurpose,exceptforthoseactionsthatarespecificallyreservedbylawortheArticlesofAssociationtotheShareholders’Meetingorothermanagementbodies.

Inparticular,theBoardofDirectorsisresponsiblefor:

• definingthegeneralpolicyofbpostanditssubsidiaries;

• decidingallmajorstrategic,financialandoperationalmattersofbpost;

• overseeingthemanagementbytheCEOandtheGroupExecutiveCommittee;and

• allothermattersreservedtotheBoardofDirectorsbytheBelgianCompaniesCodeorthe1991Law.

TheBoardofDirectorsisentitledtodelegatespecialandlimitedpowerstotheCEOandothermembersofseniormanagementandcanallowthesub-delegationofsaidpowers.OnJune 30,2017,theBoardofDirectorsdecidedtoapproveadelegationofauthorityformalizingthedelegationofspecificpowersbytheBoardofDirectorstotheCEOandothermembersoftheGroupExecutiveCommittee.Thispolicy,whichdoesnotaffectthepowersgrantedtotheBoardof

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CORPORATE GOVERNANCE STATEMENT

Directorsbyorpursuanttothebpost’sArticlesofAssociation,hasbeenpublishedintheannexestotheBelgianOfficialGazetteonNovember 16,2017.

Acquisition and divestiture of own shares, profit-sharing certificates or associated certificates

FollowingthedecisionstakenattheShareholders’MeetingofMay 27,2013,theBoardofDirectorsmay,withoutanypriorauthorizationoftheShareholders,inaccordancewithArticles620etseq.oftheBelgianCompaniesCodeandwithinthelimitssetoutintheseprovisions,acquire,onoroutsidethestockmarket,itsownshares,profit-sharingcertificatesorassociatedcertificatesforapricethatwillrespectthelegalrequirements,butthatwillinanycasenotbemorethan10%belowthelowestclosingpriceinthelast30tradingdaysprecedingthetransactionandnotmorethan5%abovethehighestclosingpriceinthelast30tradingdaysprecedingthetransaction.ThisauthorizationisvalidforfiveyearsfromMay 27,2013.ThisauthorizationcoverstheacquisitiononoroutsidethestockmarketbyadirectsubsidiarywithinthemeaningandthelimitssetoutbyArticle 627,indent1oftheBelgianCompaniesCode.Iftheacquisitionismadebybpostoutsidethestockmarket,evenfromasubsidiary,bpostshallcomplywithArticle 620,§1,5°oftheBelgianCompaniesCode.

TheBoardofDirectorsisfurtherauthorizedtodivestitselfofpartoforallthebpostshares,profit-sharingcertificatesorassociatedcertificatesatapriceitdetermines,onoroutsidethestockmarketorintheframeworkofitsremunerationpolicytoemployees,directorsorconsultantsofbpostortopreventanyseriousandimminentharmtobpost.Thisauthorizationisvalidwithoutanytimerestriction.Theauthorizationcoversthedivestmentofthecompany’sshares,profit-sharingcertificatesorassociatedcertificatesbyadirectsubsidiarywithinthemeaningofArticle 627,indent1oftheBelgianCompaniesCode.

Functioning of the Board of Directors

TheBoardofDirectorsmeetswhenevertheinterestsofthecompanysorequiresorattherequestofatleasttwodirectors.Inprinciple,theBoardofDirectorsmeetsseventimesayearandinanyeventnotlessthanfivetimesayear.In2017,theBoardofDirectorsmet11 times.

Ingeneral,theBoardofDirectors‘andBoardCommittees’decisionsaremadebysimplemajorityofthedirectorspresentorrepresented,althoughforcertainBoardmattersatwothirdsmajorityisrequired(suchas,e.g.,decisionsontheapprovalofallrenewalsoramendmentstotheManagementContractandcertaindecisionsontheadministrativelawstatusofstatutoryemployees).Inthecaseofatie,theChairpersonhasacastingvote.

ThebpostCorporateGovernanceCharterreflectstheprinciplesbywhichtheBoardofDirectorsandtheBoardCommitteesoperate.

TheCorporateGovernanceCharterprovides,interalia,thattheBoardofDirectors’decisionsofstrategicimportance,includingtheadoptionofthebusinessplanandtheannualbudgetanddecisionsregardingstrategicacquisitions,alliancesanddivestituresmustbepreparedbyastandingoranadhocBoardCommittee.Foranysuchdecisions,theBoardofDirectorsshallstrivetoachievebroadsupportacross

itsvariousconstituencies,itbeingunderstoodthat,followingappropriatedialogueandconsultations,theBoardofDirectors’Chairpersonmaycallforadecisionandtheproposalshallcarryifadoptedbyamajorityof the votes cast.

Evaluation process of the Board of DirectorsUndertheChairperson’slead,theBoardofDirectorsconductsregularevaluationsofitsscope,composition,performanceandthatofitscommittees,aswellastheinteractionwiththeGroupExecutiveCommittee.Ifneeded,theChairpersonshallproposethenecessarymeasurestoremedyanyweaknessesoftheBoardofDirectorsorofanyofitscommittees.

In2015,theassessmentwasfacilitatedbyanexternalconsultant.TheassessmentfocusedontheroleandmissionsoftheBoardofDirectorsanditscommittees,itscomposition,itsfunctioning,theinformationflowswithintheBoardofDirectorsandwithmanagement,anditscompliancewithgovernancestandards.

Followingthe2015externalassessment,theBoardofDirectorsdecidedtomonitorandevaluateonaregularbasis the main focus areas that came out of the externalassessment.In2017,theBoardofDirectorscontinuedtofollow-uponthesefocusareas.

TheBoardofDirectorscontinuouslyevaluatesandimprovesitsfunctioninginordertosteerbposteverbetterandmoreefficiently.

Transactions between bpost, its Board members and executive managersAgeneralpolicyonconflictsofinterestapplieswithinbpostandprohibitsanyconflictofinterestssituationofafinancialnaturethatmayaffectadirector’spersonaljudgmentorprofessionaltaskstothedetrimentofbpost’sgroup.

InaccordancewithArticle 523oftheBelgianCompaniesCode,Mr. KoenVanGervendeclaredtohaveapersonalconflictofinterestofpatrimonialnatureinconnectionwithhisannualevaluationasCEO.HisannualevaluationwasanitemontheagendaoftheRemunerationandNominationCommittee’smeetingofMarch 29,2017,andtheBoardofDirectors’meetingofthesameday.Heinformedbpost’sAuditorsofthisconflictofinterestanddecidednottoparticipateinthedeliberationorvotingonthisitem.BelowfollowstheextractoftheBoardofDirectors’minutesrelatingtotheannualevaluationoftheCEO:

“PriortodiscussingtheannualevaluationoftheCEO,theCEOdeclaredtohaveapersonalconflictofinterestofapatrimonialnatureaimedatbyArticle 523oftheBelgianCompaniesCodeinrespectoftheagendaitemwhichrelatestotheevaluationofhis annual performance.

TheCEOleftthemeetingroomanddidnotparticipateinthedeliberationorthedecisionregardinghisannualevaluation.TheCEOwillinstructtheauditorsofhisconflictofinterest,inaccordancewithArticle 523oftheBelgianCompaniesCode.

UponrecommendationoftheRemunerationandNominationCommittee,theBoardofDirectorsunanimouslyapprovedtheevaluationoftheperformanceoftheCEOandtheproposedscore”.

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CORPORATE GOVERNANCE STATEMENT

Transactions between bpost and its majority shareholdersbpost’sCorporateGovernanceCharterprovidesthattheproceduresetforthinArticle 524oftheBelgianCompaniesCodeshallbeobservedforanydecisionsregardingtheManagementContractorotheragreementswiththeBelgianStateorotherPublicInstitutions(otherthanthosewithinthescopeofArticle 524,§1,lastsub-paragraphoftheBelgianCompaniesCode).Insummary,thesedecisionsaresubjecttoapriornon-bindingreasonedopinionofan AdHocCommittee,consistingofatleastthreeindependentdirectors.TheAdHocCommitteeisassistedbyanindependentexpert,selectedbytheAdHocCommittee,andbpost’sauditorsvalidatethefinancialdataused.TheprocedurethenrequirestheBoardofDirectorstosubstantiateitsdecisionandtheauditorstovalidatethefinancialdatausedbytheBoardofDirectors.

TheBoardofDirectorshasestablishedanAdHoc Committeecomposedofallindependentdirectors.

TheBoardofDirectorshasestablishedanAdHocCommittee,forthepurposeoftheUSOManagementContract,composedofallindependentdirectors.TheAdHocCommitteedidnotmeetin2017.

Committees of the Board of DirectorsApartfromtheaforementionedAdHocCommittee,theBoardofDirectorshasestablishedthreeBoardCommitteeswhichassisttheBoardofDirectorsandmakerecommendationsinspecificfields:the

StrategicCommittee,AuditCommittee(inaccordancewithArticle 526bisoftheBelgianCompaniesCode)andRemunerationandNominationCommittee(inaccordancewithArticle 526quateroftheBelgianCompaniesCode).ThetermsofreferenceoftheseBoardCommitteesaresetoutintheCorporateGovernanceCharter.

Strategic Committee

TheStrategicCommitteeadvisestheBoardofDirectorsonstrategicmattersandshall,inparticular:

• reviewindustrydevelopmentsonaregularbasis,reviewobjectivesandstrategiesofbpostanditssubsidiariesandrecommendcorrectiveactions;

• reviewthedraftbusinessplansubmittedeachyearbytheGroupExecutiveCommittee;

• reviewstrategictransactionsproposedbytheCEOorGroupExecutiveCommittee,includingstrategicacquisitionsanddivestitures,formationandterminationofstrategicalliancesorlonger-termcooperationagreements,launchingofnewproductsegmentsandentryintonewproductsorgeographicalmarketsorwithdrawalfromanysuchproductsegmentsorgeographicalmarkets;and

• monitortheimplementationofsuchstrategicprojectsandofthebusinessplan.

TheStrategicCommitteecomprisestheCEO,whochairsthecommittee,andfivedirectors,includingatleastoneindependentdirector.

TheStrategicCommitteewas,perDecember 31,2017,composedofthefollowingsixmembers:

Name Position Director since

Mandateexpires

Jos Donvil Non-ExecutiveDirector 2017 2021

LucLallemand Non-ExecutiveDirector 2002 2018

LaurentLevaux Non-ExecutiveDirector 2012 2018

ThomasHübner IndependentDirector 2017 2021

MichaelStone IndependentDirector 2014 2018

KoenVanGerven(Chairperson) CEOandDirector 2014 2020

TheStrategicCommitteemetsixtimesin2017.

Audit Committee

TheAuditCommitteeadvisestheBoardofDirectorsonaccounting,auditandinternalcontrolmatters,andshall,inparticularbeinchargeof:

• monitoringtheintegrityofbpost’sfinancialstatementsandbpost’saccountingandfinancialreportingprocessesandfinancialstatementsaudits;

• monitoringtheeffectivenessofbpost’sinternalcontrolandriskmanagement;

• monitoringtheinternalauditanditseffectiveness; • monitoringtheperformanceoftheJointAuditorsandthestatutoryauditoftheannualandconsolidatedaccounts,includinganyfollow-upon

anyquestionsandrecommendationsmadebytheJointAuditors;

• reviewingandmonitoringtheAuditors’independence,especiallyinviewoftheprovisionsoftheBelgianCompaniesCode;

• proposingcandidatestotheBoardofDirectorsforthetwoAuditorstobeappointedbytheShareholders’Meeting;and

• informingtheBoardofDirectorsontheresultsofthestatutoryauditandtheperformanceofitstasks.

TheAuditCommitteecomprisesfivenon-executivedirectors,includingatleastthreeindependentdirectors.TheAuditCommittee’sChairpersonisdesignatedbytheAuditCommittee’smembers.

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CORPORATE GOVERNANCE STATEMENT

AuditCommitteeholdorhaveheldseveralboardorexecutivemandatesintoptiercompaniesororganizations.

TheAuditCommitteewas,perDecember 31,2017,composedofthefollowingfivemembers:

Collectively,theAuditCommittee’smembershavesufficientrelevantexpertiseinthefieldofaccountingandaudittofulfilltheirroleseffectively,notablyinfinancialmatters.RayStewartiscompetentinaccountingandauditing,asevidencedbyhisformerexecutivepositionsatNyrstarandProximus(previouslyBelgacom).Theothermembersofthe

Name Position Director since

Mandateexpires

RayStewart(Chairperson) IndependentDirector 2014 2018

MichaelStone IndependentDirector 2014 2018

SaskiaVanUffelen IndependentDirector 2017 2021

BernadetteLambrechts Non-ExecutiveDirector 2014 2020

CarolineVen Non-ExecutiveDirector 2012 2018

TheAuditCommitteemetfivetimesin2017.

Remuneration and Nomination Committee

TheRemunerationandNominationCommitteeadvisestheBoardofDirectorsprincipallyonmattersregardingtheappointmentandremunerationofdirectors,CEOandGroupExecutiveCommitteeandshallinparticular:

• identifyandnominateBoardcandidatestofillvacanciesastheyarise,therebyconsideringproposalsmadebyrelevantparties,includingshareholders;

• nominateforappointmentcandidatesnominatedbyshareholders(whetherornotinapplicationoftheirnominationrightsetforthinArticle 21,§2oftheArticlesofAssociation);

• advisetheBoardofDirectorsontheappointmentoftheBoardofDirectors’Chairperson;

• advisetheBoardofDirectorsontheappointmentoftheCEOandontheCEO’sproposalsfortheappointmentofothermembersoftheGroupExecutiveCommittee;

• advisetheBoardofDirectorsontheremunerationoftheCEOandothermembersoftheGroup

ExecutiveCommitteeandarrangementsonearlytermination;

• reviewanyshare-basedorotherincentiveschemeforthedirectors,membersoftheGroupExecutiveCommitteeandemployees;

• establishperformancetargetsandconductperformancereviewsfortheCEOandothermembersoftheGroupExecutiveCommittee;

• advisetheBoardofDirectorsontheremunerationofthedirectors;and

• submitaremunerationreporttotheBoardofDirectors.

TheRemunerationandNominationCommitteecomprisesfivenon-executivedirectors,includingthreeindependentdirectors.TheCEOparticipateswithanadvisoryvoteinthemeetingsoftheRemunerationandNominationCommitteewhentheremunerationoftheothermembersoftheGroupExecutiveCommitteeisbeingdiscussed.

TheRemunerationandNominationCommitteewas,perDecember 31,2017,composedofthefollowingfivemembers:

Name Position Director since

Mandateexpires

FrançoisCornelis ChairpersonoftheBoardofDirectors 2013 2019

ThomasHübner IndependentDirector 2017 2021

SaskiaVanUffelen IndependentDirector 2017 2021

FilomenaTeixeira IndependentDirector 2017 2021

LaurentLevaux Non-ExecutiveDirector 2012 2018

TheRemunerationandNominationCommitteemetsixtimesin2017.

In2017,theRemunerationandNominationCommitteereflected,interalia,onchangestotheremunerationpolicy(e.g.,long-termincentiveschemes)basedonanewbenchmarkexercisewithcompetitivecompanies.

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CORPORATE GOVERNANCE STATEMENT

Executive ManagementCEOThecurrentCEOwasappointedforatermofsixyearsbyRoyalDecreeofFebruary 26,2014followingadebateintheCouncilofMinisters,inaccordancewiththeprovisionsofthe1991LawbeforeitwasamendedbytheDecember 2015Law.ThenextCEOwillbeappointedbytheBoardofDirectors,followingnominationbytheRemunerationandNominationCommittee.

TheCEOisvestedwiththeday-to-daymanagementofbpostandreportstotheBoardofDirectors.HeisalsoentrustedwiththeexecutionoftheBoardofDirectors’decisionsandherepresentsbpostwithintheframeworkofitsday-to-daymanagement,includingexercisingthevotingrightsattachedtosharesandstakesheldbybpost.

TheCEOcanberemovedbytheBoardofDirectors.

Group Executive Committee1

bpost’soperationalmanagementisensuredbytheGroupExecutiveCommitteeandisledbytheCEO.TheGroupExecutiveCommitteeconsistsofmaximum

ninemembers,appointed(forthedurationtheBoardofDirectorsdetermines)andremovedbytheBoardofDirectors,followingarecommendationbytheCEOandadviceoftheRemunerationandNominationCommittee.

TheGroupExecutiveCommitteeconvenesregularlyattheinvitationoftheCEO.TheGroupExecutiveCommitteeisassistedbytheCompanySecretary.

TheindividualmembersoftheGroupExecutiveCommitteeexercisethespecialpowersdelegatedtothembytheBoardofDirectorsortheCEO,asthecasemaybe.Withinthelimitsofthepowersassignedtothem,themembersoftheGroupExecutiveCommitteemaydelegatetooneormoremembersofbpost’sstaffspecialandlimitedpowers.TheGroupExecutiveCommittee’smembersmayallowsub-delegationofthesepowers.

TheGroupExecutiveCommitteeprepares,underdirectionoftheCEO,abusinessplanassessingbpost’smedium-termpurposesandstrategy.ThisbusinessplanissubmittedtotheBoardofDirectorsforapproval.

TheGroupExecutiveCommitteewas,perDecember 31,2017,composedofthefollowingmembers:

(1) TheGroupExecutiveManagementhasbeenrenamed“GroupExecutiveCommittee”byabpostBoardofDirectors’decisionofDecember 4,2017.

(2) KoenBeeckmanslefttheCompanyasChiefFinancialOfficer,ServiceOperations&ICTonJanuary15,2018.HenrideRomréewasappointedbytheCEO(empoweredbytheBoardofDirectors(decisionofDecember4,2017)uponrecommendationoftheNominationandRemunerationCommittee),asnewChiefFinancialOfficerasfromJanuary15,2018.

(3) DirkTirezandNicoCoolswereappointed,withimmediateeffect,bytheBoardofDirectors,uponrecommendationoftheNominationandRemunerationCommittee,onDecember4,2017.

Name Function

KoenVanGerven ChiefExecutiveOfficer

KoenBeeckmans2 ChiefFinancialOfficer,ServiceOperations&ICT

Philippe Dubois DirectorMailServiceOperations

MarcHuybrechts DirectorMail&RetailSolutions

MarkMichiels ChiefHumanResources&Organization

Kurt Pierloot DirectorParcels&Logistics

DirkTirez3 ChiefLegalOfficer&GroupCompanySecretary

NicoCools3 ChiefITOfficerandChiefDigitalOfficer

1991 Law CommitteeThe1991Lawcontainsseveralprovisionsdetailingthecomposition,appointmentandfunctioningofa“1991LawCommittee”(previously“ManagementCommittee”).SincetheentryintoforceoftheDecember 2015Law,thepowerstobeassignedtothe1991LawCommitteearelimitedtothenegotiationoftheManagementContractwiththeBelgianState(itbeingunderstoodthattheManagementContractrequiresthesubsequentapprovaloftheBoardofDirectors).Therefore,the1991LawCommitteeonlyremainsinforceforthelimitedpurposesandtasksassignedtoitbytheamended1991Law.The1991LawCommitteewas,perDecember 31,2017,composedoftheCEOandthemembersoftheGroupExecutiveCommittee.ByaBoardofDirectors’decisiondated

January 25,2018,the1991LawCommitteeisnowcomposedoftheCEO,whochairstheCommittee,MarcHuybrechtsandMarkMichiels.

Company SecretaryTheBoardofDirectorsandtheAdvisoryCommitteesareassistedbytheGroupCompanySecretary,DirkTirez,whoisalsobpost’sChiefLegalOfficer.HewasappointedinOctober 2007.FrançoisSoenenisthesecretaryoftheGroupExecutiveCommittee.

Joint AuditorsTheJointAuditorsauditbpost’sfinancialconditionaswellasconsolidatedandunconsolidatedfinancial

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CORPORATE GOVERNANCE STATEMENT

statements.Therearefourbpost’sJointAuditors:(i)twoAuditorsappointedbytheShareholders’Meetingand(ii)twootherAuditorsappointedbytheCourtofAudit,theBelgianinstitutionresponsiblefortheverificationofpublicaccounts(CourdesComptes/Rekenhof).TheJointAuditorsareappointedforrenewabletermsofthreeyears.TheShareholders’MeetingdeterminestheremunerationoftheJointAuditors.

Thebpost’sJointAuditorswere,atDecember 31,2017:

• Ernst&YoungBedrijfsrevisorenSCSCRL(“EY”),representedbyMr. EricGolenvaux(memberoftheInstitutdesRéviseursd’Entreprises/InstituutvandeBedrijfsrevisoren),DeKleetlaan2,1831Diegem,Belgium(untiltheannualShareholders’MeetingofMay 9,2018);

• PVMDBedrijfsrevisoren-Reviseursd’EntreprisesBVBVBA(“PVMD”),representedbyMrs. CarolineBaert(memberoftheInstitutdesRéviseursd’Entreprises/InstituutvandeBedrijfsrevisoren),Tweekerkenstraat44,1000Brussel,Belgium(untiltheannualShareholders’MeetingofMay 9,2018);

• Mr. PhilippeRoland,MemberoftheCourtofAudit(Rekenhof/CourdesComptes)andFirstPresidentoftheCourtofAudit,RuedelaRégence2,1000Brussels,Belgium(untilSeptember 30,2019);and

• Mr. JozefBeckers,MemberoftheCourtofAudit(Rekenhof/CourdesComptes),RuedelaRégence2,1000Brussels,Belgium(untilSeptember 30,2019).

EYandPVMDareresponsiblefortheauditofbpost’sconsolidatedfinancialstatements.FortheyearendedDecember 31,2017,EYandPVMDreceivedEUR1,283,199(excludingvalueaddedtax)infeesfortheauditoffinancialstatementsofbpostanditssubsidiariesandEUR292,696(excludingvalue-addedtax)infeesfornon-auditservices.ThetwootherAuditors(Mr.PhilippeRolandandMr.JozefBeckers)receivedEUR59,152 inremunerationfortheirservicesinconnectionwiththeauditofbpost’snon-consolidatedfinancialstatementsfortheyearendedDecember 31,2017.

Shareholding structure and shareholders rightsbpost’ssharesareregisteredordematerialized.AtDecember 31,2017,bpost’ssharecapitalwasrepresentedby200,000,944 shares,listedontheregulatedmarketofEuronextBrussels.

Withrespectively48,263,200and53,812,449bpostsharesintheirpossessiononDecember 31,2017,theBelgianStateandtheSFPI/FPIMtogetherhadaparticipationof51.04%(respectivelyof24.13%and26.91%)oftheshareswithvotingrightsemittedbybpost.TheremainingsharesareheldbyindividualshareholdersandEuropeanandinternationalinstitutionalshareholders.

Inthecourseof2017andinaccordancewiththeLawofMay 2,2007onthedisclosureofsignificantshareholdingsinlistedcompaniesandtheArticlesofAssociation,bpostdisclosedanumberoftransparencydeclarationsinformingthatanotificationthresholdwasreached(crossedupwardordownward).Thefulltextofthetransparencynotificationsareavailableonbpost’swebsiteathttp://corporate.bpost.be/investors/share-information/transparency-declarations.

Thesharesarefreelytransferable,providedthat,accordingtoArticle 147bisofthe1991LawandArticle 16oftheArticlesofAssociation,thedirectparticipationofPublicInstitutionsintheregisteredcapitalexceeds50%atanytime.However,followingtheentryintoforceoftheDecember 2015LawonJanuary 12,2016,theBelgianGovernmentmay,untilDecember 31,2018approve,byRoyalDecreefollowingadebateintheCouncilofMinisters,transaction(s)thatcausethedirectparticipationofPublicInstitutionstodropbelow50%plusoneshare(Article 54/7§1ofthe1991Law).

AtDecember 31,2017,bpostdidnotholdanyownshares.

Eachshareentitlesitsholdertoonevote.Apartfromtherestrictionsonvotingrightsimposedbylaw,theArticlesofAssociationprovidethat,ifsharesareheldbymorethanoneowner,arepledged,oriftherightsattachedtothesharesaresubjecttojointownership,usufructoranyotherkindofsplitofsuchrights,theBoardofDirectorsmaysuspendtheexerciseoftherightsattachedtosuchsharesuntilonepersonhasbeenappointedasthesolerepresentativeoftherelevantsharesvis-à-visbpost.

Remuneration reportTheremunerationpolicyprovidesguidelinesontheremunerationoftheBoardofDirectors’membersandbpost’smanagement.Thepolicyisbasedoncurrentlegislation,theCorporateGovernanceCode,marketpracticesandtrends.

bpostconsiderstransparencyandclearcommunicationontheprinciplesandimplementationoftheremunerationpolicyasessential.Therefore,bpostshares relevant information in this report.

General remuneration policy and remuneration principlesbposthasdevelopedadynamic,rewardingandresponsibleremunerationpolicy.Thispolicyisregularlyassessedandupdatedtoensurebpost’ssustainability.

Theremunerationpolicyhasmultipleobjectives,interalia:

• offeringthecompany’semployeesafairremuneration,inconsultationwiththeunions,whileremainingcompetitivecomparedtothereferencemarketoflargeBelgianenterprises.Theremunerationpackagethereforeconsistsoffinancialandnon-financialelements.TheseelementsareregularlybenchmarkedagainstthoseofthemediansegmentoftheBelgianreferencemarketforsimilarpositions;

• stimulatingperformanceatboththecollectiveandindividuallevelstocreatesustainableandprofitablelong-termgrowth,whilesafeguardingthewellbeingofourstaff.Withthisinmind,theremunerationplanintegratesaspectsrelatedto(i)theresultsofthecompany(e.g.,EBITresults,criteriarelatingtothewell-beingofthestaffandtocustomersatisfaction)and(ii)theindividualperformanceandskills;

• identifyingandpromotingthecorporatevaluesandculture;and

• attracting,retainingandmotivatingqualifiedandspecializedindividualsneededtoachievethecompany’sstrategicandoperationalgoals.

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CORPORATE GOVERNANCE STATEMENT

Thisremunerationpolicyhasnotbeensubstantiallychangedcomparedtothepreviousfinancialyear.

TheRemunerationandNominationCommitteeregularlyexaminesthepolicy’sprinciplesandtheirconcreteapplication,andwillcontinuetodosointhecomingtwofinancialyears.Itwillinparticularexaminethepossibleintroductionofalimitedandresponsible“cafeteria”typeofremunerationplan.TheBoardofDirectorsandtheRemunerationandNominationCommitteewillalsoexaminethepossibilityandfeasibilityofintroducingalong-termincentiveplan.Thepurposeofthisplanisabetteralignmentoftheactionsandinitiativesofmanagementwiththelong-termperformanceofthecompany.

Thisreportdoesnotincludebpost’sBelgiansubsidiaries,whoseremunerationpolicyisinlinewiththenationalreferencemarket,orbpost’sforeignsubsidiaries.Withregardtobpost’sforeignsubsidiaries,aseparateremunerationpolicyhasbeenadopted,inlinewithlocalreferencemarketofrelevantcompanies,thegoalofwhichistoattractandretainqualifiedandexperienceddirectorsandmanagers.

Procedure for establishing the remuneration policy and setting the individual remuneration of the Board of Directors’ members and bpost’s managementAsalimitedliabilitycompanyunderpubliclawandincompliancewiththeapplicablecorporategovernancerequirements,bposthasdevelopedaspecificremunerationpolicyforthemembersofitsBoardofDirectorsandmanagement.ThispolicywasintroducedbytheBoardofDirectorsuponrecommendationbytheRemunerationandNominationCommitteeandisregularlyassessedandupdated.EverychangeinthispolicyhastobeapprovedbytheBoardofDirectorsuponrecommendationoftheRemunerationandNominationCommittee.

Itisabalancedremunerationpolicybasedupontheoverallremunerationpolicyassetoutabove,withtheaimof(i)attractingandretainingqualifiedmanagersanddirectors,(ii)encouragingthemtogeneratesustainableandprofitablelong-termgrowth,inlinewiththegeneralstrategyofbpost,(iii)reflectingtheirindividualdutiesandskillsand(iv)aligningtheinterestsofmanagementandshareholders.Theremunerationpackageofthemanagement’smemberstherefore:

• providesforavariableremuneration(asdescribedhereinafter)basedonstrictlydefinedquantitativeandqualitativeperformancecriteriaanddrivenbybpost’sgrowth;

• offersremunerationincashalongwithothernon-financialbenefits;and

• isregularlyassessedinthelightofmarketpractices.

bpostdistinguishesthreedifferentgroups,forwhichtheremunerationprinciplesaresetoutbelowindetail:

• theBoardofDirectors’members; • theCEO;

• theGroupExecutiveCommitteemembers.

Theindividualremunerationofthemanagersanddirectorsdependsonthecategorytheybelongto.

Allamountsmentionedinthisreportaregrossamountsbeforetheemployer’ssocialcontribution.

Principles of remuneration of the Board of Directors’ members and bpost’s management

Remuneration of the Board of Directors’ members

TheremunerationoftheBoardofDirectors’members(withtheexceptionoftheCEO)wasapprovedattheGeneralShareholders’MeetingofApril 25,2000andwasstillapplicablein2017.Itconsistsoftwoelements:(i)anannualfixedremunerationand(ii)anattendancefeeforeachoftheAdvisoryCommitteemeetingsattended.

NootherbenefitsarepaidtotheBoardofDirectors’membersfortheirdirector’smandate,exceptforacompanycarallocatedtotheBoardofDirectors’Chairman.

Annual fixed remuneration

TheBoardofDirectors’members(withtheexceptionoftheCEO)areentitledtothefollowingannualfixedremuneration:

• EUR 40,977.30fortheBoardofDirectors’Chairman,whoalsochairsbpost’sJointIndustrialCommittee(ParitairComité/CommissionParitaire),asindexedonMarch 1,20171,andacompanycar;

• EUR 20,488.71fortheotherdirectors(withtheexceptionoftheCEO)asindexedonMarch 1,20171.

Attendance fees

TheBoardofDirectors’members(withtheexceptionoftheCEO)arealsoentitledtoanattendancefeeofEUR 1,707.39perattendedAdvisoryCommitteemeeting.

Theseamountsareindexed5annuallyand,withregardtotheannualfixedremuneration,aregrantedproratatemporisofthedurationofthedirector’smandateduringthatyear.

TheCEOisnotentitledtoanykindofremunerationforhisattendanceatanyoftheAdvisoryCommitteemeeting.

Overall remuneration

Forthefinancialyear2017,thetotalamountofremunerationgrantedtoalltheBoardofDirectors’members(withtheexceptionoftheCEO)amountstoEUR 350,614.14.

ThetablebelowshowsthetotalannualremunerationpaidonanindividualbasistoeachoftheBoardofDirectors’members(withtheexceptionoftheCEO)basedontheirparticipationattheAdvisoryCommitteemeetings2:

(1) Thebenchmarkindexusedfortheindexationisthehealthindex.

(2) Theseamountscoverallamountspaidinthefinancialyear2017.PleasenotethatattendancefeesarepaidinthemonthfollowingtheattendedAdvisoryCommitteemeeting.Thismeansthattheamountspaidoutinfinancialyear2017relatetoattendancetomeetingsoftheBoardofDirectorsortheAdvisoryCommitteemeetingsheldfromDecember 2016untilNovember 2017.

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CORPORATE GOVERNANCE STATEMENT

Member

BoardOfDirectors StrategicCommittee

Remuneration AndNominationCommittee

AuditCommitteeTotal Annual

Remuneration (Eur)

Amount (Eur)

Amount (EUR) Meetings Amount

(EUR) Meetings Amount (EUR) Meetings

ArthurGoethals (untilMay 10,2017) 8,454.87 1,707.39 1/1 NA NA 10,162.26

LucLallemand 20,406.60 8,536.95 5/6 NA NA 28,943.55

LaurentLevaux 20,406.60 6,829.56 4/6 6,788.52 5/61 NA 34,024.68

CarolineVen 20,406.60 NA NA 8,536.95 5/5 28,943.55

FrançoisCornelis (ChairmanoftheBoardfromMay 10,2017)

34,065.72 NA 10,203.20 6/6 3,414.78 2/2 47,683.70

SophieDutordoir (untilFebruary 28,2017)

3,332.70 NA 3,332.70 2/2 NA 6,665.40

FrançoiseMasai (untilMay 31,2017) 16,909.72 NA 6,788.52 4/4 NA 23,698.24

RayStewart 20,406.60 NA NA 8,536.95 5/5 28,943.55

MichaelStone 20,406.60 10,244.34 6/6 3,414.78 2/2 6,829.56 4/4 40,895.28

BernadetteLambrechts 20,406.60 NA NA 8,536.95 5/5 28,943.55

Jos Donvil (fromMay 10,2017) 13,659.12 6,829.56 4/4 NA NA 20,488.68

ThomasHübner (fromMay 10,2017) 13,659.12 6,829.56 4/4 1,707.39 11/2 NA 22,196.07

PhillyTeixeira (fromMay 10,2017) 13,659.12 NA 0.00 1/21 NA 13,659.12

SaskiaVanUffelen (fromMay 10,2017) 13,659.12 NA 0.00 1/21 1,707.39 1/3 15,366.51

239,839.09 46,099.53 32,235.11 32,440.41 350,614.14

Remuneration of the CEOTheCEO’sremunerationisapprovedbytheBoardofDirectorsuponrecommendationoftheRemunerationandNominationCommittee.Itconsistsof:(i)abaseremuneration,(ii)ashort-termincentivevariableremuneration,(iii)apensioncontributionand(iv)variousotherbenefits.

Base remuneration

TheCEO’sbaseremunerationforthefinancialyear2017amountstoEUR 481,638.90(asindexedonJuly 1,2017).

Variable remuneration

TheCEO’sshort-termincentivevariableremunerationamountstoEUR 150,000.Thebaseamountofthevariableremunerationactuallyallocatedvariesdependingon(i)thecorporateobjectivesand(ii)individualtargets.Theperformanceisassessedannuallyinlightofthetargets.

• FortheCEO,thecorporate objectives relate tofinancialresults:70%ofthevariableremunerationallocatedbasedonthecorporateobjectivesdepends

Relative importance of the various elements of the CEO’s remuneration (2017)

BASE REMUNERATION

VARIABLE REMUNERATION

(OBJECTIVES 2016)

PENSION CONTRIBUTION

OTHER BENEFITS

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onEBITand30%onoperationalCashFlow.ThepaygridwasestablishedandvalidatedbytheBoardofDirectorsuponrecommendationoftheRemunerationandNominationCommittee(thisgridissetoutbelowintheSectionontheRemunerationoftheGroupExecutiveCommitteemembers).Dependingontheresultsofthese-auditedandregularlypublished-criteria,thepay-outpercriterioncanvarytomaximum135%ofthebaseamountoftheshort-termvariableremunerationforthis criterion.

• The individual targetsareagreeduponbetweentheCEOandtheBoardofDirectorsatthebeginningofeachyear.Clearandmeasurabletargetsareset,whicharetobeachievedwithinanagreedtimeframe.TheCEO’sindividualperformanceismeasuredagainstthesetargetsandmayvaryfrom0%ofthebaseamountoftheshort-termvariableremunerationintheeventofunderperformanceto160%intheeventofover-performance.

TheCEO’sperformanceisassessedannuallyduringthefirstquarterfollowingtheendofthefinancialyear,aspartofaPerformanceManagementProcess(“PMP”),directedbytheBoardofDirectors.

Pension contribution

bpostofferstheCEOapensioncontributionofEUR 33,130.20.

Other benefits

TheCEOhasotherbenefits,e.g.,aninsurancecoveringdeath-in-serviceanddisability,medicalinsurance,representationfeesandacompanycar.

Global remuneration

TheglobalremunerationpaidtotheCEO,Mr. KoenVanGerven,in2017forhisperformanceduringtheyearthatendedonDecember 31,2017,amountstoEUR 585,977.10excludingthevariableremuneration(comparedtoEUR 570,648.12in2016excludingthevariableremuneration)andcanbebrokendownasfollowing:

• baseremuneration:EUR 481,638.90(gross): • pension:EUR 33,130.20; • otherbenefits:

• insurancecoveringdeath-in-service,disabilityandmedicalcoverage:EUR 48,057.48;

• representationfees:EUR 3,300.00; • leasingcostsforcompanycar:EUR 19,850.52.

Inaddition,theCEOreceivedavariableremunerationofEUR 262,866.00in2017becausethecorporateobjectivesandtheindividualtargetsfortheyearthatendedonDecember 31,2016weremet(giventhatthe2016assessmentwasonlycompletedin2017).Thisamountisbasedon(i)theperformanceofbpostin2016and(ii)thesurpassingoftheCEO’sindividualtargets,andthelong-termvaluethattheseachievementscreated.Thevariableremunerationfor2017willbedeterminedandpaidin2018,aftertheperformance assessment.

Noshares,stockoptionsorotherrightstoacquiresharesweregrantedtoorexercisedbytheCEO,orhaveexpiredin2017.Nooptionsunderpreviousstockoptionplanswerestilloutstandingforthefinancialyear2017.

NosubstantialchangesweremadetotheremunerationoftheCEOcomparedtothepreviousfinancialyear.

Remuneration of the Group Executive Committee membersTheremunerationoftheGroupExecutiveCommitteemembersisapprovedbytheBoardofDirectorsuponrecommendationoftheRemunerationandNominationCommittee.ItisregularlyreviewedonthebasisofabenchmarkingexercisecoveringthelargeBelgiancompaniessoastoofferatotalremunerationinaccordancewiththemedianonthereferencemarket.

TheremunerationpackageoftheGroupExecutiveCommitteemembersconsistsof:(i)abaseremuneration, (ii) a variable remuneration, (iii) a pensioncontributionand(iv)variousotherbenefits.

Relative importance of the various elements of the global remuneration of the members of the Group Executive Committee (2017)

BASE REMUNERATION

VARIABLE REMUNERATION

(OBJECTIVES 2016)

PENSION CONTRIBUTION

OTHER BENEFITS

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CORPORATE GOVERNANCE STATEMENT

Base remuneration

Thebaseremunerationreflectstheresponsibilitiesandcharacteristicsoftheposition,thelevelofexperienceandtheperformanceoftheGroupExecutiveCommitteemembersduringthepastyear.Itisgrantedindependentlyofbpost’sresults.ItispaideverymonthandisrevisedannuallybasedonabenchmarkstudythatcoverslargeBelgiancompanies.

Variable remuneration

Theshort-termvariableremunerationsystemisapercentageofthebaseremunerationandaimstoreinforcetheperformance-basedmanagerialculture.Thebaseamountofthevariableremunerationactuallyallocatedvariesdependingon(i)thecorporateobjectivesand(ii)individualtargets.Theperformanceisassessedannuallyinlightofthetargets.

• The corporate objectivesarerelatedtothefinancialresults(70%dependsontheEBIT)aswellastheloyaltyofbpost’scustomersmeasuredthroughquality&customersatisfactionindexes(30%).Percriterion,apaygridisdeterminedandvalidatedeachyearbytheBoardofDirectorsuponrecommendationoftheRemunerationandNominationCommittee(seethegridbelow).Dependingontheresultsofthese-auditedandregularlypublished-criteria,thepay-outpercriterioncanvarytomaximum135%ofthebaseamount of the variable remuneration for thiscriterion.

From2018,thecorporateobjectiveswillincludequality&customersatisfaction(for15%)andintroduceastaffwellbeingdimension,tobemeasuredbythelevelofshort-termabsenteeism(alsofor15%).

Table: Grid of the 2017 remuneration (percentage of base remuneration based on EBIT)

Results (EBIT2016)

Variableremuneration (%)

Quality&customersatisfaction(2016)

Variableremuneration (%)

85% 20% 74.0 0%

90% 30% 75.5 50%

95% 60% 77.5 75%

100% 100% 80.0 100%

105% 110% 81.0 120%

110% 120% 82.0 135%

115% 125%

120% 130%

125% 135%

• The individual targetsaremutuallyagreedupon,andapprovedbytheCEOatthebeginningofeachyear.Clearandmeasurabletargetsareset,whicharetobeachievedwithinanagreedterm.Theindividualperformanceismeasuredagainstthesetargetsandmayvaryfrom0%ofthebaseamountoftheshort-termvariableremunerationintheeventofunderperformanceto160%intheeventofover-performance.

TheperformanceofeachGroupExecutiveCommitteememberisassessedannuallyduringthefirstquarterfollowingtheendofthefinancialyear,aspartofaPMP,directedbytheCEO.

Pension contribution

bpostofferstheGroupExecutiveCommitteemembersapensioncontributionofEUR 160,160.64.

Other benefits

bpostoffersotherbenefitstotheGroupExecutiveCommitteemembers,e.g.,insurancecoveringdeath-in-serviceanddisability,medicalinsurance,representationfees,mealvouchersandacompanycar.

Thesebenefitsarebenchmarkedregularlyandadaptedaccordingtostandardpractices.

Global remuneration

Theglobalremuneration1paidin2017totheGroupExecutiveCommitteemembers(otherthantheCEO)duringtheyearthatendedonDecember 31,2017amountstoEUR 2,299,008.17excludingvariableremuneration(comparedtoEUR 1,982,514.55in2016excludingvariableremuneration)andcanbebrokendownasfollows:

• baseremuneration(includingtheend-of-yearbonusandholidaypay):EUR 1,977,207.47;

• pension:EUR 160,160.64; • otherbenefits: • insurancecoveringdeath-in-service,disabilityandmedicalcoverage:EUR 61,060.80;

• representationfeesandmealvouchers:EUR 21,229.86;

• leasingcostsforcompanycars:EUR 79,349.40.

Inaddition,theGroupExecutiveCommitteemembers(otherthantheCEO)receivedaglobalvariable

(1) Asexplainedbelow,theglobalremunerationdoesnotincludethechangedcompositionofGroupExecutiveCommitteeapprovedbybpost’sBoardofDirectorsofbpostonDecember 4,2017.

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remunerationofEUR 933,259.05in2017becausethecorporateobjectivesandtheindividualtargetsfortheyearthatendedonDecember 31,2016weremet(giventhatthe2016assessmentwasonlycompletedin2017).Theglobalvariableremunerationfor2017willbedeterminedandpaidin2018aftertheperformanceassessmentofeachmemberoftheGroupExecutiveCommittee.

Noshares,stockoptionsorotherrightstoacquiresharesweregrantedtoorexercisedbytheGroupExecutiveCommitteemembers,orhaveexpiredin2017.Nooptionsunderpreviousstockoptionplanswerestilloutstandingforthefinancialyear2017.

NosubstantialchangesweremadetotheremunerationoftheGroupExecutiveCommitteememberscomparedtothepreviousfinancialyear.

Clawback provisions

Thecurrentremunerationpolicydoesnotprovideforaspecificcontractualclawbackprovisioninfavorofbpost for the variable remuneration.

Changes to the composition of bpost’s Group Executive Committee

OnDecember 4,2017,theBoardofDirectorsdecidedtoappoint,withimmediateeffect,twonewmembersofthebpostGroupExecutiveCommittee:Mr. DirkTirezasChiefLegal&RegulatoryOfficerandCompanySecretaryandMr. NicoCoolsasCIO&ChiefDigitalOfficer.

FollowingthedepartureofMr. KoenBeeckmansasChiefFinancialOfficer,Mr. HenrideRomréehasbeenappointedasnewChiefFinancialOfficer,witheffectfromJanuary 15,2018.

Mr.HenrideRomréehasbeenremuneratedsinceJanuary15,2018,andMr. DirkTirezandMr. NicoCoolshavebeenremuneratedsinceFebruary1,2018asmembersofthebpostGroupExecutiveCommittee.Therefore,theirremunerationwillbedescribedintheremunerationreportrelatingtothefinancialyear2018,whichwillbesubmittedtotheGeneralMeetingofShareholdersin2019.

FollowinghisdeparturewitheffectfromJanuary 15,2018,Mr. KoenBeeckmansreceivedaseverancepayofsixmonthsaswellasanadditionalallowanceofsixmonths,sincebpostdidnotwaivetheapplicationofthenon-competeclause,amountingtoatotalofEUR 681,178.64.

Termination provisions and non-compete clauses

Termination provisions

NomembersoftheGroupExecutiveCommitteeareentitledtospecificcontractualterminationarrangements,exceptforthefollowingmembers:

• TheCEOisentitledtoaseverancepayofEUR 500,000intheeventofearlyterminationbybpostforanyotherreasonthanmaterialbreach.Additionally,theCEOisentitledtotheuseofacompanycarforsixmonthsafterhisdeparture,includingallexpensesrelatingtotheusethereof,exceptforthefuelcard;

• Mr. MarcHuybrechtsisentitledtoaminimumseverancepayofsixmonthsintheeventofdismissalwithoutcauseandanadditionalallowanceofsixmonthsintheeventofapplicationofthenon-competeclause;and

• Mr. HenrideRomréeisentitledto(i)aminimumnoticeoraseverancepayequaltosixmonths’remunerationintheeventofterminationwithoutcause,(ii)anadditionalcompensationofsixmonths’remunerationintheeventofapplicationofthenon-competeclause,and(iii)anadditionalsixmonthsremunerationifheisnotofferedanequivalentpositionintheGroupExecutiveCommitteefollowinganewmajormergeroracquisition.TheseverancepayoftheChiefFinancialOfficercannot,inanyevent,exceedaremunerationpaymentof18 monthspay.AstheagreementwithMr. HenrideRomréemayleadtoprovidingtohimanadditionalsixmonthsremunerationifheisnotofferedanequivalentpositionintheGroupExecutiveCommitteefollowinganewmajormergeroracquisitionwhichmayincludeachangeofcontrolof bpost, the approval of this remuneration reportwillalsoimplyanapprovalinaccordancewithArticle 556oftheBelgianCompaniesCode.

Non-compete clauses

Intheeventofautomaticterminationuponexpiryofthesix-yeartermandtheappointmentbybpostofanotherCEO,theCEOissubjecttoanon-competeclauseforaperiodofoneyearasfromthedateofterminationofhismandate.Hewillreceiveanon-competitionindemnityofEUR 500,000,unlessbpostwaivestheapplicationofsuchclause.

AllmembersoftheGroupExecutiveCommittee,exceptforMr. MarkMichiels,aresubjecttonon-competeclauses,prohibitingthemfromworkingforbpost’scompetitorsforaperiodof12 monthsfromthedateoftheirresignationorterminationoftheircontract.Allsuchmembersareentitledtoreceivecompensationforanamountequaltosixmonthsofremunerationifbpostdecidestoapplythesenon-compete clauses.

FormembersoftheGroupExecutiveCommitteewhocarryouttheirfunctionunderanemploymentagreementundertheLawof3 July 1978 maythemereapplicationofthemandatoryrulesontheterminationoftheiremploymentagreement,becauseoftheirsenioritywiththecompany,resultinanentitlementtoaterminationpaymentabove12or18 months’remuneration.

Internal control and risk managementbpost’sEntrepriseRiskManagement(“ERM”)frameworkassistsbpostinmanagingriskseffectivelyandinimplementingthenecessarycontrolstopursueitsobjectives.TheERMframeworkcovers:(i) riskmanagement,allowingbposttotakeinformeddecisionsonrisksitiswillingtotaketoachieveitsstrategicobjectives,therebytakingintoaccountexternalfactors;and(ii) internalcontrolactivities,whichincludeallinternalpolicies,proceduresandbusinesspracticestomitigaterisks.Bestpracticesinriskmanagementandinternalcontrolactivities(e.g.,internationalstandardISO31000)andtheCommissiononCorporateGovernance’sdirectionshavebeenusedasreferencestodefinetheERMframework.

Ingeneral,theobjectiveistoprovideareasonableassuranceregarding(i)compliancewithapplicablelawsandregulations,(ii)reliabilityoffinancialandnon-financialinformationand(iii)effectivenessofinternalprocesses.A“reasonableassurancelevel”isahigh,but

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notanabsolutelevel,giventhatallinternalcontrolsystemshavelimitationslinkedto,e.g.,humanerror,wrongdecisionsorchoicesoncost/benefitofcontrol.

Thefollowingdescriptionofbpost’sinternalcontrolandriskmanagementactivitiesisfactualandaimsatdescribingtheactivities’maincharacteristics.

Control environmentThecontrolenvironmentpromotesemployeeawarenessandcompliance,definesclearrolesandresponsibilities,publishesqualityguidelinesanddemonstratesthecommitmentofbpost’sGroupExecutiveCommitteeandBoardofDirectors.

Commitment to integrity and ethical values

“Earningtrust”isoneofbpost’sfourkeyvalues.Fraud,briberyandcorruption,anddisrespectofhumanrightsarenon-acceptableriskswhich,whenoccur,putsbpost’sreputationatstake.TheBoardofDirectorsandGroupExecutiveCommitteehaveapprovedbpost’sCodeofConduct,whichwasfirstissuedin2007.TheCodedescribesthebasicprinciplesonhowbpostwantstoconductbusinessandtheconsequencesincaseofviolations.TheCodealsosetsoutguidelinestopreventmisuseofprivacy-sensitiveandotherprivilegedinformationandtosupportsustainablewaysofworkingonenvironmentandsocietyasawhole.TheCodeofConductisprovidedtoallnewemployeesaspartoftheonboardingprocess.Itisalsomadeavailableonbpost’sintranetandreferredtoduringtrainings.AnyviolationsoftheCodeofConductorfraudulentbehaviorcanbereportedtotheIntegritydepartment,triggeringaninvestigationandfurtherfollow-up.Formoreinformation,werefertotheCSRreview2017.

Furthermore,inordertocomplywithinsidertradingandmarketmanipulationregulations,bposthasadoptedaDealingandDisclosureCode.ThisCodeisamendedfromtimetotimetobeinlinewiththemostrecentmarketabuselawsandregulations.ThisCodeaimsatcreatingawarenessaroundpossibleimproperconductbyemployees,senioremployeesandpersonsdischargingmanagerialresponsibilities(beingmembersoftheBoardofDirectorsandoftheGroupExecutiveCommittee)andtheirassociatedpersons.TheCodecontainsstrictrulesonconfidentiality,non-useof“pricesensitive”informationanddealingrestrictions.TherulesofthisCodehavebeenwidelycommunicatedwithintheGroupandtheCodeisavailabletoallemployees,senioremployeesandpersonsdischargingmanagerialresponsibilities.InconformitywiththeMarketAbuseRegulationofApril 16,2014,personsdischargingmanagerialresponsibilitiesatbposthavebeeninformedoftheirobligationsinrelationtoinsidertradingundertheMarketAbuseRegulation.

Commitment to corporate governance fostering accountability

TheBoardofDirectorssupervisestheoperationalmanagement.TheAuditCommitteeadvisestheBoardofDirectorsonaccounting,auditandinternalcontrolmatters.WithoutprejudicetothemonitoringroleoftheBoardofDirectors,theGroupExecutiveCommitteeestablishesriskmanagementandinternalcontrolguidelinesandproceduresandmonitorstheireffectiveroll-out.A“threelinesofdefense”modelhasbeenimplemented:

• Theoperationalmanagementisresponsibleforthe

designandmaintenanceofriskmanagementandinternalcontrols(firstline);

• Thesecondlinefunctions,suchasLegal,Health&Safety,SecurityorIntegrity,provideexpertsupporttothefirstlineoperationalmanagement.Theoverallroll-outandcoordinationoftheriskmanagementandinternalcontrolactivitiesiscentralizedwithintheRisk&Controldepartment.AllsecondlinefunctionsreportatleastannuallytotheGroupExecutiveCommitteeontheriskevolutionsintheirrespectivedomains;

• Finally,CorporateAudit,responsiblefortheinternalauditsofbpostGroup,constitutesthethirdlineofdefense.TheCorporateAuditDirectorreportstotheAuditCommittee’sChairpersonandCEO.

Commitment to employee development and competence

Goodleadershipisinvaluableandgeneratesbetterresultsforbpost.InSeptember 2015,bpostrolled-outthe“Leading@bpost”programthatidentifiesaccountabilityandcontinuouslearningastwokeyvalues.Todevelopskills,bposthasestablisheditsowntrainingcenter.Technicalcoursesareheldinthe business units (e.g.,trainingontheInternationalFinancialReportingStandards(“IFRS”)usedtopreparebpost’sconsolidatedfinancialstatement)andadhoccoursesaredevelopedonaneed-to-havebasis.Personaldevelopmentisdrivenbyclearjobdescriptionsandastructuredbi-annualevaluation.Adhoccoachingsessionsarepromoted.

Risk assessmentThepurposeofriskmanagement,embeddedintheERMframework,istodeliveraconsistentcorporateapproachandestablishasoundriskmanagementculture.Threetypesofriskmanagementactivitiesareperformed.First,astrategicriskassessmenttakesplaceaspartoftheprocesstodefine/revisebpost’sstrategy.EachBusinessUnitfurtherassessesitsoperationalrisksonaquarterlybasis.Finally,thereisriskandinternalcontrolmanagementataprocess,productorprojectlevel.Thisincludesanevaluationoftheadequacyofthemostimportantinternalcontrolstomitigaterisksataprocess,productorprojectlevel.Thesamestructuredriskmanagementprocessisappliedtothefollowingthreetypesofriskactivities:

• Identificationoftherisksthatmayhaveanimpactonrealizingtheobjectives;

• Assessmentofrisksinordertoprioritizethem; • Decisiononriskresponsesandactionplanstoaddresskeyrisks;

• Monitoringactionplanimplementationandoverallriskevolutionsandidentificationofemergingrisks.

Thecoherenceofthethreedifferenttypesofriskactivitiesisensuredbyusingasingleframeworkofriskevaluationcriteriatoassesstherisks.Thisensurestherightrisksarecirculated,bothtop-downandbottom-up.

Moreinformationcanbefoundinthe“RiskManagement”sectionoftheannualreport(note 6.5).

Control activities

In general

AprocessmanagementframeworkisdefinedbasedontheBusinessProcessMethodology(“BPM”).Assuch,

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policiesandproceduresareestablishedforthekeyprocesses(sales,procurement,investments,treasury,etc.).Theyaresubjecttoregularcontrols.Internalcontroldashboardsaremonitoredwhererelevant.

AllGroupcompaniesuseanEnterpriseResourcePlanning(“ERP”)systemoraccountingsoftwaretosupportefficientprocessingofbusinesstransactions,toperformaccountingandtodeliverdataforconsolidation.Thesesystemsprovidemanagementwithtransparentandreliableinformationinordertomonitor,controlanddirectbusinessoperations.AclosemonitoringofpotentialconflictsofseparationofdutiesintheERPsystemiscarriedoutonaregularbasis.bposthasestablishedmanagementprocessestoensure the implementation of appropriate measures onadailybasistosustaintheperformance,availabilityandintegrityofitsITsystems.TheadequacyandeffectivenessismonitoredthroughinternalservicelevelagreementsaswellasperiodicperformanceandincidentreportingtothedifferentBusinessUnitsinvolved.

Specifically related to the financial statements

Systematicandstructuredfinanceprocessesensureatimelyandqualitativereporting.Theseprocessesincludethefollowingmainactivitiesorcontrols:

• Carefulanddetailedplanningofallactivities,includingownersandtimings;

• CommunicationbytheGroupFinanceDepartmentpriortotheclosingofguidelines,includingonallIFRSaccountingprinciples,tobeappliedbyalllegalentitiesandoperatingunits;

• Separationofdutiesbetweentheaccountingteamsinthedifferentlegalentitiesactuallyperformingtheaccountingactivitiesandthedepartmentsresponsibletoreviewthefinancialinformation.Thereviewisperformedmorespecificallyby(i)businesscontrollersresponsible,interalia,forthereviewoffinancialinformationintheirareaofresponsibilityand(ii)theGroupFinanceDepartment,whichisresponsibleforthefinalreviewofthefinancialinformationofthedifferentlegalentitiesandoperatingunitsandforthepreparationoftheconsolidatedfinancialstatements;

• Systematicaccountjustificationandreviewaftertheclosingtriggeringfollow-upandfeedbackofthetimelines,qualityandlessonslearnedinordertostrive for continuous improvement.

Information and communicationInternally,theInternalCommunicationdepartmentusesawidevarietyoftools,suchasthecompany’sintranetandemployeenewsletters,tocirculatemessagesinastructuredandsystematicwaybothfromtopmanagementandoperationallevel.

FinancialandperformanceinformationissharedbetweenoperationalandfinancialmanagementandtheGroupExecutiveCommittee.BesidesthemonthlyreportinganalysispreparedbytheBusinessControllers,theGroupExecutiveCommitteeconductsathoroughquarterlyreviewofthedifferentBusinessUnitsperformance.

Properassignmentofresponsibilitiesandcoordinationbetweentherelevantdepartmentsensuresanefficientandtimelycommunicationprocessforperiodicfinancialinformation.TheGroupFinanceDepartmentcommunicatesonaregularbasisallIFRSaccounting

principles,guidelinesandinterpretations,tobeappliedbyalllegalentitiesandoperatingunits,totheaccountingteamsofthedifferentlegalentitiesandoperatingunits.

Externally,thePressRelationsandPublicAffairsdepartmentmanagesstakeholders,e.g.,pressandpublicauthorities.ThisdepartmentcentralizesandvalidatesexternalcommunicationswithapotentialimpactatGrouplevel.Thisincludes,butisnotrestrictedto,financialinformation.

Financialinformationismadeavailabletothemarketonaquarterly,half-yearlyandannualbasis.Priortoexternalpublication,financialinformationissubjectto(i) anextensiveinternalvalidationprocess,(ii) reviewbytheAuditCommitteeand(iii) approvalbybpost’sBoardofDirectors.

Monitoring

Corporate Audit (internal) and Joint Auditors (external)

bposthasaprofessionalinternalauditdepartmentthatworksinlinewiththeInstituteofInternalAuditors’standards.Thedepartmentissubjecttoanexternalqualityrevieweveryfiveyears.CorporateAuditconductsanannualriskassessmentwithasemi-annualrevisiontodeterminetheauditprogram.Viaitsauditassignments,CorporateAuditprovidesreasonableassuranceoninternalcontroleffectivenessinthedifferentprocessesorprojectsreviewed.

TheJointAuditorsprovideanindependentopiniononthefullyearstatutoryandconsolidatedfinancialstatements.Theyperformalimitedreviewonthehalf-yearinterimcondensedfinancialstatementsandthestatutoryBGAAPfiguresofbpostNV/SAperendofOctober,whichservesforthedistributionofaninterimdividend.Inaddition,theyreviewmaterialchangestotheIFRSaccountingprinciples.Inlightoftheiractivities,theyalsoevaluatethedifferentidentifiedkeycontrolsontheprocessesthatsupporttheset-upofthefinancialstatements.

Audit Committee and Board of Directors

TheAuditCommitteeadvisestheBoardofDirectorsonaccounting,auditandinternalcontrolmatters.

Todoso,theAuditCommitteereceivesandreviews:

• AllrelevantfinancialinformationtoenabletheAuditCommitteetoanalyzethefinancialstatements;

• Thequarterlytreasuryupdate; • AnysignificantchangeoftheIFRSaccountingprinciples;

• RelevantfindingsresultingfromtheactivitiesoftheCorporateAuditDepartmentand/ortheJointAuditors;

• TheCorporateAuditsemi-annualstatusreportonthefollow-upofauditrecommendationsandannualactivityreport;

• TheGroupExecutiveCommittee’sannualconclusionontheeffectiveexecutionofbpost’sriskmanagementandinternalcontrolactivitiesaswellasperiodicinformationonthemainbusinessandrelatedriskevolutions.

TheBoardofDirectorsultimatelyensurestheestablishmentofinternalcontrolsystemsandprocedures.TheBoardofDirectorsmonitorsthefunctioningandadequacyoftheinternalcontrolsystemsandprocedures,takingintoaccountthe

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AuditCommittee’sreview,andtakesthenecessarymeasurestoensuretheintegrityofthefinancialstatements.Aprocedureisinplacetoconvenebpost’sappropriategoverningbodyonshortnoticeifandwhencircumstancessodictate.

MoredetailedinformationonthecompositionandfunctioningoftheAuditCommitteeandtheBoardofDirectorsisincludedinthesectionofthisCorporateGovernanceStatementontheBoardofDirectorsandtheAuditCommittee.

DiversityCreating a culture of Diversity and Inclusionbpostisahighlydiversecompanyintermsofitsworkforceandiscommittedtocreatingandsupportingacollaborativeworkplaceculture.Suchadiverseenvironmentallowsthegrouptooptimizeinteractionwithitscustomersandstakeholders,andrespondtochallengesindifferentandefficientways.

Inthatcontext,bposthasdesignedaDiversityPolicy(availableonbpost’swebsite)aimedatcreatingdiversityandinclusionawarenesswithinthegroup.ThepurposeofthisDiversityPolicyistosupportbpostemployeesandmanagementinbuildingaculturewherediversityandinclusionareadailypractice.

Theprogramfocusesonengagement,awarenessandinvolvement.TheBoardofDirectorssetsthetoneatthetopandisthetruesponsorofthediversityandintegrationworkshopsorganizedforteamsinvestingindiversityandinclusionawarenessand/ordealingwithspecifictopicswithinthediversityandinclusionframework.

Diversity within the Board of Directors and the Group Executive CommitteebpostadherestotheviewthatdiversityofcompetencesandviewsoftheBoardofDirectorsandGroupExecutiveCommitteefacilitatesagoodunderstandingofthebusinessorganizationandaffairs.Itenablesthememberstoconstructivelychallengestrategicdecisions,ensureriskmanagementawarenessandtobemoreopentoinnovativeideas.

bpostcomplieswiththeprovisionsofArticle 518bisoftheBelgianCompaniesCodeintermsofgenderdiversity,buttheDiversityPolicyforthemembersofitsmanagementgoesbeyondthisstrictlegalminimum.

InthecompositionoftheBoardofDirectorsandGroupExecutiveCommittee,specialattentionispaidtodiversityintermsofcriteriasuchasage,professionalbackground,genderandgeographicdiversity.Whenconsideringcandidatesforvacancies,theRemunerationandNominationCommitteetakesintoaccountbalancedscorecardsofsuchdiversitycriteria.

DiversityaspectsthataretakenintoaccountinrelationtothebpostBoardofDirectorsandGroupExecutiveCommitteemembersarethefollowing:

• Gender:genderdiversitypromotesabetterunderstandingofthemarketplace,increasescreativity,producesmoreeffectiveleadershipandpromoteseffectiveglobalrelationships.Inordertoachievegreatergenderdiversitywithinitsmanagement,bpostaimsto(i)identifypotentialfemaletalentsatanearlystage,(ii)provideopportunitiesthatallowwomentoreachtheirfullpotential,(iii)enrollwomenindevelopmentprogramsthatpreparethemformanagementroles.

• Age:agediversityintheworkplaceispartofthehumancapitalandprovidesalargerspectrumofknowledge,values,andpreferences.Suchage-diversemanagementwillprovideamoredynamicenvironmentwithcontinuousmovement.Inordertoachieveagediversity,bpostaimstoensurethatismanagementcounts(i)oldertalents,withbreadthanddepthofworkexperienceand(ii)highpotentialyoungertalentswhoareeagertolearn.

• Professional background:tostaycompetitiveinachangingenvironment,bpostmustattractandretaintalentwithdiverseprofessionalbackgrounds.Backgroundsdiversityprovidesbpostwitharangeofexpertiseandexperiencenecessarytorespondtothecomplexchallengesitfaces.Inordertoachieveprofessionalbackgrounddiversitywithinitsmanagement,bpostaimstoidentifypeoplewho(i)havedistinctprofessionalbackgroundsand(ii)comefromvarioussectorsatdifferentpointsintheircareer.

• Geographic diversity:geographicdiversityissignificantandpositivelycorrelatedwithfirmperformance,especiallyinincreasingbusiness&strategyinternationalization.Inordertostimulategeographicdiversity,bposttakesintoaccountforeignelementsintheprofileandthepathofitscandidates.

TheBoardofDirectorsassessesannuallywhetherdiversitywithinthebpostmanagementhasimproved.

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Geographic Diversity

BELGIAN (100%)

BELGIAN (68%)SWISS

(8%)

AMERICAN (8%)

IRISH (8%)

PORTUGUESE/CANADIAN

(8%)

BOARD OF DIRECTORSGROUP EXECUTIVE COMMITTEE

Age

50 - 59 (50%)

60+ (25.0%)

40 - 49 (37.5%)

50 - 59 (37.5%)

60+ (50%)

BOARD OF DIRECTORSGROUP EXECUTIVE COMMITTEE

Gender

MALE (100%)

FEMALE (33.3%)

MALE (66.7%)

BOARD OF DIRECTORSGROUP EXECUTIVE COMMITTEE

Diversity aspects – Implementation & outcomeOnDecember 31,2017,theoutcomeofdiversityaspectsinrelationtothebpostBoardofDirectorsandGroupExecutiveCommitteemembersisthefollowing:

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Professional background

RETAIL (8%)

FINANCE & ACCOUNTING, RISK MANAGEMENT, AUDIT (21%)

TRANSPORT & LOGISTICS, FULFILMENT, WAREHOUSING, E-COMMERCE (17%)

BANKING (8%)

POSTAL SERVICES (13%)

PARCELS SERVICES (17%)

DIGITAL, TECHNOLOGY, TELECOMMUNICATION, INNOVATION

(8%)

HUMAN RESOURCES MANAGEMENT (8%)

BOARD OF DIRECTORS

Professional background

RETAIL (9%)

FINANCE & ACCOUNTING, RISK MANAGEMENT, AUDIT (17%)

TRANSPORT & LOGISTICS, FULFILMENT, WAREHOUSING, E-COMMERCE (17%)

BANKING (9%)

POSTAL SERVICES (17%)

PARCELS SERVICES (13%)

DIGITAL, TECHNOLOGY, TELECOMMUNICATION, INNOVATION

(9%)

HUMAN RESOURCES MANAGEMENT (9%)

GROUP EXECUTIVE COMMITTEE