corporate blogs for nonprofits

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Corporate Blogs for Nonprofits Claire Speed Feb 28, 2011 Social Media Marketing

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Presentation to MBA Social Media Marketing class (Prof Robert Kozinets) at Schulich School of Business: Feb 28.Focused on how performing arts organizations use blogs with examples from the Canadian Opera Company (Toronto), the Edmonton Symphony Orchestra and Canada's National Arts Centre (Ottawa).

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Page 1: Corporate Blogs for Nonprofits

Corporate Blogs for Nonprofits

Claire SpeedFeb 28, 2011

Social Media Marketing

Page 2: Corporate Blogs for Nonprofits

Nonprofits in Canada• 161,000 organizations• 2nd largest nonprofit sector in the world• Resource “poor” – revenue and staff

Source: Statistics Camada

Blogging for nonprofits: value added or time wasted?

Page 3: Corporate Blogs for Nonprofits

Why blog? Pros• Creates a conversation• Highlights the organization• It’s dynamic• Is a unique voice• Can use as a recruitment tool

Inexpensive way to market/communicate

Page 4: Corporate Blogs for Nonprofits

Why “not” blog? Cons• Time consuming• How do we measure success?• Lack of experience with medium

Source: Ventureneer and Caliber

Lack of resources and knowledge

Page 5: Corporate Blogs for Nonprofits

2010 Survey of Nonprofits• Use of Blogs – 52%• Effectiveness of Blogs

– 18% very effective – 55% somewhat effective

Source: Ventureneer and Caliber

What makes one blog better than another?

Page 6: Corporate Blogs for Nonprofits

How to write effective blogs• Be outwardly focused and relevant• Share expertise, knowledge, advice, info• Be natural – write for the medium• Be consistent and write regularly

2 most important words: “you” & “because

Page 7: Corporate Blogs for Nonprofits

Blogging for a Cause• Environment• Healthcare• Education• Religion• Social services• Arts/Culture

Page 8: Corporate Blogs for Nonprofits

Arts and Culture in Canada• 13,800 organizations

oHeritage: Museumso Visual Arts: Gallerieso Performing Arts: Theatre, Dance, Music

Source: Statistics Canada

Page 9: Corporate Blogs for Nonprofits

A Typology of Blogs• Storytelling

– personal stories, behind-the-scenes• Educational

– how-tos, Q & As• Broadcast model

– announcing activities, performances, contests

Page 10: Corporate Blogs for Nonprofits

Parlando: the COC blog• Broadcast and Behind the Scenes

COC Book Club• Educational

In His Own Words: Alexander Neef’s Blog• Behind-the-scenes and Educational

Cecily Carver, Social and Interactive Coordinator (since Aug 2010)

CANADIAN OPERA COMPANY

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ESO Blog • Broadcast model• Behind-the-scenes

Sticks and Drones: A blog by Bill Eddins• Behind-the-scenes• Educational

Philip Paschke, New Media Specialist (since May 2008)

EDMONTON SYMPHONY

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NAC Blog • Broadcast model• Behind-the-scenes

NACO Tour Blog• Storytelling• Behind-the-scenes

Jen Covert, EMarketing Officer (since 2009)Maurizio Ortolani, New Media Producer

NATIONAL ARTS CENTRE

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Questions to ponder…• Considering the older demographic of

audiences for “classical” performance arts (orchestra, opera, ballet) are blogs an effective marketing tool?

• When blogs don’t elicit comments are they still adding value?

Page 27: Corporate Blogs for Nonprofits

Technology at the NAC: Youtube Interview

Corporate website•

Performing arts educational website• •

Hexagon Studio • Teaching via broadband•

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Questions?

• YouTube: to be posted at a later date• Slideshare: for this presentation• Follow me on Twitter: @cms0629