Corporate Athlete®: What is it and why are

we interested?Jim Saveland

Program Manager for Human Factors & Risk Mgt RD&A

R5 Safety Officer’s WorkshopSan Bernardino, CA

January 26, 2012

Employee Engagement

SafetyEngagement

Sessions

Safety

Risk

Performance

My Bias - Our mental models of Performance: --guided by sports psychology --informed by trauma psychology

What’s Missing???http://www.youtube.com/watch?v=_l12ByOyzO0&feature=relmfu Jim Loehr and Jack Groppel, 2:15

Health & Safety

RiAnIn

P

???

Classroom Exercise Think about past event

characterized by high performance (proud) Tell the story What were the key ingredients?

Think about a past event characterized by low performance Tell the story What were the key ingredients?

What’s your model/theory of performance?

Bull-S&!% Meter

CS

BS

ES

AKA “Crap Detector”

My Touchstone Selection process Coaching model Immediate candid feedback Enjoyment and humor Challenging goals/tasks Investment in personal development

Explicitly taught sport psychology Responsibility Peer-Pressure Competition & Cooperation

Look for:Importance of ConfidenceOscillation Relaxation, Focus, BreathingGoals: result vs. processCoachingImmediate feedbackDifferent perspectivesMental component Cues Mind wanderingSmilingDietBalance stress/recoverySafe environment for noncatastrophic failure

Biathlon: How They Train (6:50)http://www.youtube.com/watch?v=5XIB7ydkplc

PAS and Performance Appraisals (AD-435)Individual Development Plan (FS-6100-2)

Health & Wellness

CISD SPEC

SAIG

Zero Fatalities

Really?

Achieving the ImpossibleDan Jansen and Jim Loehr (3:55)http://www.youtube.com/watch?v=EQFTaMsFkuQ

Roger Bannister May 6, 1954

Resiliencyhttp://www.youtube.com/watch?v=-eMYS_yl2wE&feature=relmfu Jim Loehr and Jack Groppel, 2:34

http://www.youtube.com/watch?v=tdDJl5swHjg http://www.army.mil/csf/ http://www.youtube.com/watch?v=MQJvHOeAaU4&feature=related http://www.youtube.com/watch?NR=1&v=hJETXdnZ7TQ

Comprehensive Soldier Fitness

PERMA - Flourishing Positive emotion Engagement Relationships Meaning Accomplishment

Well being as a national goal, measuring it, 3:38http://www.youtube.com/watch?v=zKqVy1OUI8E&feature=related

http://www.youtube.com/watch?v=As-g_dwgJig 6:22

http://www.thersa.org/events/video/vision-videos/martin-seligman 24:49

Seligman

Corporate Athlete® Modules

Energy Management for Full Engagement

Nutrition for Energy Management Movement for Energy Management

HUMAN ENERGY CRISIS

Our most critical resource is our energy Most fail to manage it effectively

ENERGY MANAGEMENT

Expand capacity to perform in high stress

environments without compromising health

and happiness

Expand capacity to make personal change

Objectives:

must perform under conditions of intense

pressure

numbers drive everything

brutal accountability

last year’s records become next year’s baselines

taking care of one’s body is taking care of

business

Professional Athletes…

moment to moment laser focus is required to

excel

pushed to do more every year

without the right energy, achieving

performance goals becomes too difficult

Professional Athletes…

PROFESSIONAL

ATHLETES

Training 90%

10%Hours worked 4-6/day

8-12/dayCareer span 7-10 years

30+ years

CORPORATE

ATHLETES

Corporate Athletes = Ultimate Athletes

Corporate Athletes Must Train!

The acquired ability to intentionally invest your

full and best energy, right here, right now.

FULL ENGAGEMENT

ENERGY IS FOUR-DIMENSIONAL

Full Engagement requires you to be…

spiritually

mentally

emotionally

physically

aligne

dfocuse

dconnected

energize

d

Mindfulness practices

expand the capacity for full

engagement.Full Engagement Exercises: Gratefulness Patience or Self-

Confidence Compassion

Purpose-driven Commitment Passion Principle-centered

Spiritual Dimension

Energy associated with our deepest values

Fully present moment to moment Laser-focus Skillful storytelling Full awareness

Mental Dimension

Opportunity-based emotions Interpersonal effectiveness Confidence

Emotional Dimension

Nutrition Fitness Sleep Recovery

Physical Dimension

The Pathway to Deepening Engagement

Where have you

been?

(Past)

What course corrections are required now? (Present) Where are you

going?

(Future)

Strategic Recovery(in all dimensions)

Energy expenditure must be balanced with energy

recovery.

spiritually

mentally

emotionally

physically

Typical Profile of Business Professionals

Not enough stress Not enough

recovery

Recovery Exercise

Ultimate mission Training mission Old story New story Supporting rituals Accountability

THE CHANGE PROCESS

We are creatures of habit and routine.

Consciously acquired routines

that serve a mission

Rituals

1. Link to training mission & new story

2. Invest energy for 90 days

3. Be precise in timing & behavior

4. Acquire only a few at a time

5. Focus on what you want

6. Create supportive environment

Six keys to building rituals

Summary

Health-Safety-Performance tightly coupled

Corporate Athlete is about: Full Engagement and Resilience Energy Management in all 4 dimensions Effective Personal Change Process

Foundation of a comprehensive fitness program (Pair it with MMFT)

HPI Commercial

0.32

Extra Slides

Possible Handouts

Human Resilience Reading List Walsh Article Corporate Athlete Article Cornum Article Mindfulness Theory Article

Commercial, 0:30http://www.youtube.com/watch?v=iWYRH5jnQBo

Dan Jansen Videos

Resiliency – Looking Forward, 2:24http://www.youtube.com/watch?v=nbzohtyiZP8&feature=relmfu

Benefits of Recovery, 2:24http://www.youtube.com/watch?v=f5mmbYxux1M&feature=relmfu

Human Performance Spectrum

0Elite

PerformanceDysfunction PTSD Depression Anxiety Adaptation

toSTRESS

LicensedTherapists

ProfessionalCoaches

- Athletes- Special Forces

Peer-Support / Peer-Coaching

TraumaPsychology

Sport & ExercisePsychology

Life-ThreatHelplessnessBetrayal

PurposeAutonomyMastery

AccomplishMission

Learning

Prepare – Do – Reflect

ReflectPrepareOutcome:GoodRoutineBad - Miss - False AlarmUgly

- Expertise- Intuition- Improvisation- Surprise- Mindsight/ Body Sensation- Emotion Regulation

System 1 S 2

Self- Confidence Self- Compassion

Leader’s IntentGoalsAssessmentsVisualizationDesign/PlanSystems ViewControlled ExperimentsDeliberate Practice

“Pre-mortem”AbileneBig Hole AAR

Journaling

S 1 System 2 S 1 System 2

Theory / Worldview / Cultural Matrix (Pragmatism)

Data Analysis

Storytelling

AccomplishMission

Learning

Prepare – Do – Reflect (MMFT)

ReflectPrepareOutcome:GoodRoutineBad - Miss - False AlarmUgly

- Expertise- Intuition- Improvisation- Surprise- Mindsight/ Body Sensation- Emotion Regulation

System 1 S 2

Self- Confidence Self- Compassion

Leader’s IntentGoalsAssessmentsVisualizationDesign/PlanSystems ViewControlled ExperimentsDeliberate Practice

“Pre-mortem”AbileneBig Hole AAR

Journaling

Theory / Worldview / Cultural Matrix (Pragmatism)

Data Analysis

Storytelling

S 1 System 2 S 1 System 2

Human Intuition Sometimes marvelous (Naturalistic

Decision Making - NDM), sometimes flawed (Heuristics & Biases - HB)

Simon (1992) offered a concise definition of skilled intuition that we both endorse: “The situation has provided a cue: This cue has given the expert access to information stored in memory, and the information provides the answer. Intuition is nothing more and nothing less than recognition” (p. 155). The model of intuition as recognition is helpful in several ways. First, it demystifies intuition.

Conditions for Intuitive ExpertiseDaniel Kahneman and Gary KleinAmerican Psychologist, Sep 2009

Goals Conscious/Unconscious Outcome – e.g. placement in a race,

“top 20” Performance – e.g. certain time, “run

a 40 min 10K” Process – e.g. how you compete,

“maintain form” Long/Short-term (macro >16wks,

meso, micro <14 days) Daily training goals – building self-

confidence SMART

Science First What’s the theory (behind the

scenes)? What’s the body of empirical

scientific evidence? Are you doing controlled

experiments? Run any simulations?

(or otherwise testing your hypothesis/assumptions

Question everything! Skeptic – raise questions and cast doubt

on what others believe to be true Critic – analyze and make judgments

based on careful observation and thoughtful reflection

Towards a “Truly” Scientific Management: The Concept of

Organization Health Spirit of inquiry, Commitment to truth Scientific Attitude

Hypothetical Spirit Experimentalism

Organizations as adaptive structures coping with various environments

Effectiveness – competence, mastery, problem solving

Intergroup conflict and action researchWarren Bennis 1962

Frederick Winslow TaylorPrinciples of Scientific Management, 1911

Accountability

Self Peer Reverse Supervisor

“Back in 1981, Major General Jack Galvin told Captain Petraeus that the mostimportant part of the job as an aide was to criticize his boss: ‘It’s my job torun the division, and it’s your job to critique me.’ Petraeus protested but Galvininsisted.”Tim Harford, Adapt: Why success always starts with failure p. 61