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Pilot 30 April 2020 09:00am CORONAVIRUS TESTING SUPPLEMENTAL GUIDANCE FOR ALL CARE HOME STAFF

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Page 1: CORONAVIRUS TESTING SUPPLEMENTAL GUIDANCE FOR ALL … · 4/30/2020  · 2. Please complete the attached courier booking form and email the courier at carehomecollections@ecourier.co.uk

Pilot 30 April 2020 09:00am

CORONAVIRUS TESTING

SUPPLEMENTAL GUIDANCEFOR ALL CARE HOME STAFF

Page 2: CORONAVIRUS TESTING SUPPLEMENTAL GUIDANCE FOR ALL … · 4/30/2020  · 2. Please complete the attached courier booking form and email the courier at carehomecollections@ecourier.co.uk

Pilot 30 April 2020 09:00am

SUMMARY CHECKLIST

Page 1

CARE HOME STAFF TESTING SUPPLEMENTAL INSTRUCTIONS

If you have any questions please call

0300 303 2713Lines are open from 8:00am – 8:00pm daily

Day 1 Confirm your courier collection time ((this will be from 13:00pm on the day after

delivery)

Read the instructions

Day 2 Follow the test instructions to prepare, collect and package the sample

Note the URN and time of test

Register the completed test on the Randox website

Courier collects completed test samples

Day 3 onwards Receive the test result by email within 72 hours

Notify your employer of the test result and take the appropriate actions

Page 3: CORONAVIRUS TESTING SUPPLEMENTAL GUIDANCE FOR ALL … · 4/30/2020  · 2. Please complete the attached courier booking form and email the courier at carehomecollections@ecourier.co.uk

Pilot 30 April 2020 09:00am

PLEASE READ THE RANDOX FLIER INCLUDED WITH EACH TEST KIT

PLEASE IGNORE THE POSTAL INSTRUCTIONS IN THE RANDOX FLIER

REFER TO THE COURIER INSTRUCTIONS IN THIS DOCUMENT INSTEAD

Page 2

CARE HOME STAFF TESTING SUPPLEMENTAL INSTRUCTIONS

If you have any questions please call

0300 303 2713Lines are open from 8:00am – 8:00pm daily

Page 4: CORONAVIRUS TESTING SUPPLEMENTAL GUIDANCE FOR ALL … · 4/30/2020  · 2. Please complete the attached courier booking form and email the courier at carehomecollections@ecourier.co.uk

Pilot 30 April 2020 09:00am

INSTRUCTIONS

WHO SHOULD BE TESTED

All care home staff without symptoms can be tested providing they have not previously tested positive for COVID-19.

If the staff member has previously tested negative for COVID-19 whilst asymptomatic, the test does not need to be repeated, unless the person subsequently develops symptoms of COVID-19.

Please note that SYMPTOMATIC STAFF should not be tested in the care home using this guidance and should instead be referred for testing at a regional / local test centre or in their own home.

WHEN TO CONDUCT THE TEST

All tests should be completed and collected by the courier within 24 hours and ideally on the same day. This will ensure that tests are delivered to the laboratory within 48 hours of collecting each sample. You should confirm the courier collection time prior to conducting any tests.

CONDUCTING THE TEST

You MUST read the detailed instructions provided with the test kit prior to conducting the swab test. If a test isn’t correctly undertaken it may lead to inaccurate test results.

If you have any questions regarding conducting tests on residents in your home, please call the Contact Centre for advice (phonenumber at the bottom of this page).

RECEIVING TEST RESULTS

You will be asked to register your completed test with Randox, who will email the test result to you within 72 hours of the test arriving at the laboratory. You should monitor your email account carefully.

When you receive the test result email, this will indicate the URN (unique reference number) and the test result, but will not include the name of the resident. You should make a note of the URN (unique reference number) of your test and retain this for future enquiries.

All staff result should notify their employer of the test result and follow the Public Health Guidance in this document.

Page 3

CARE HOME STAFF TESTING SUPPLEMENTAL INSTRUCTIONS

If you have any questions please call

0300 303 2713Lines are open from 8:00am – 8:00pm daily

Page 5: CORONAVIRUS TESTING SUPPLEMENTAL GUIDANCE FOR ALL … · 4/30/2020  · 2. Please complete the attached courier booking form and email the courier at carehomecollections@ecourier.co.uk

Pilot 30 April 2020 09:00am

FURTHER GUIDANCE FOR CARE HOMESSTAFF WITHOUT SYMPTOMS

Guidance for care home staff WITHOUT symptoms is under development.

Current draft guidance as at 27 April 2020 is set out below.

Please refer to the full Public Health England guidance which will be updated regularly.

1. Asymptomatic carer who tests POSITIVE for COVID-19

• The carer should self-isolate until 7 days from the date the test was taken. They can return to work on day 8 providing they remain asymptomatic. The household members of the carer should self-isolate for 14 days from the day the carer’s test was taken.

• If during the 7-day isolation period, the carer develops symptoms of COVID-19, they should self-isolate until 7 days from THE ONSET OF SYMPTOMS. They can return to work on day 8 providing they are well enough and have not had a high temperature for 48 hours. The household members of the carer should self-isolate for 14 days from receipt of the carer’s test result. However, if any household member of the carer develops symptoms of COVID-19, they should self-isolate for 7 days from the onset of their symptoms.

• THE CARER DOES NOT NEED A REPEAT TEST once their isolation period has been completed.

2. Asymptomatic carer who tests NEGATIVE for COVID-19

• The carer can remain at work and must continue to follow infection control precautions, including PPE.

• The carer does not need a repeat test, unless they develop symptoms.

• If the carer subsequently develops symptoms of COVID-19, they should self-isolate for 7 days from the onset of symptoms and should arrange for a repeat COVID-19 test. Further information regarding the return to work criteria can be found at: HCW guidance.

3. Asymptomatic carer who tests INCONCLUSIVE for COVID-19

• The carer can remain at work and must continue to follow infection control precautions including PPE. A repeat test should be arranged.

• If the carer subsequently develops symptoms of COVID-19, they should self-isolate for 7 days from the onset of symptoms whilst awaiting a repeat COVID-19 test. Follow the advice on: HCW guidance.

Page 4

CARE HOME STAFF TESTING SUPPLEMENTAL INSTRUCTIONS

If you have any questions please call

0300 303 2713Lines are open from 8:00am – 8:00pm daily

Page 6: CORONAVIRUS TESTING SUPPLEMENTAL GUIDANCE FOR ALL … · 4/30/2020  · 2. Please complete the attached courier booking form and email the courier at carehomecollections@ecourier.co.uk

Pilot 30 April 2020 09:00am

REGISTERING COMPLETED TESTS ONLINE

It is crucial that you register each completed test online at www.randoxhealth.com. This registration process is essential, as without it, Randox will not be able to provide you with the test results. Note that you MUST complete this on the SAME DAY that you conduct the swab testing. Please refer to FAQ for further information.

1. URN: Enter the URN (unique reference number) which is printed on the test kit label. The URN will start with an “N” followed by another letter and 8 numbers e.g. NA12345678.

2. LOCATION: Select Care Home.

3. FIRST AND LAST NAME, DATE OF BIRTH, GENDER, COUNTRY OF RESIDENCE: Enter your details

4. EMAIL AND PHONE: Enter your email and phone, the test results will be sent to this email address.

5. DATE AND TIME SAMPLE COLLECTED: When entering the time, please note that you need to click on the numbers above the clock face (for either hours or minutes) before adjusting the appropriate hours or minutes in the clock face below.

6. ADDRESS: Your home (personal) address.

7. NI AND NHS NUMBERS: Enter your details, if available (not required)

Page 5

CARE HOME STAFF TESTING SUPPLEMENTAL INSTRUCTIONS

If you have any questions please call

0300 303 2713Lines are open from 8:00am – 8:00pm daily

Page 7: CORONAVIRUS TESTING SUPPLEMENTAL GUIDANCE FOR ALL … · 4/30/2020  · 2. Please complete the attached courier booking form and email the courier at carehomecollections@ecourier.co.uk

Pilot 30 April 2020 09:00am

COURIER INSTRUCTIONS

PLEASE SPEAK TO YOUR REGISTERED MANAGER TO CO-ORDINATE COURIER COLLECTIONS FOR THE CARE HOME

RETURNING TEST SAMPLES ON THE NEXT DAY

1. The courier will automatically collect any completed kits from 13:00pm the day after the kits are delivered to you.

2. If you need to reschedule the collection for another day please email the courier at [email protected].

3. In the event that the courier arrives before 13:00pm and you have not completed your tests, please ask the courier to wait orreturn later the same day.

4. You may want to place all completed tests in a single carrier bag or box (if you have one) for collection by the courier.

RETURNING SUBSEQUENT TEST SAMPLES

1. If you would like to request collection of further tests on any subsequent date, please email your request to the courier 24 hours in advance of your requested collection time.

2. Please complete the attached courier booking form and email the courier at [email protected] to request a collection.

3. In the event that the courier arrives before your scheduled collection time and you have not completed your tests, please ask the courier to wait or return later the same day.

4. You may want to place all completed tests in a single carrier bag or box (if you have one) for collection by the courier.

UNUSED TEST KITS

1. Any residual tests not used should be retained by the care home and used for new symptomatic Covid-19 cases.

2. Store test kits in a safe place with an ambient temperature of between 5 and 22 degrees Celsius.

IF YOU NEED TO ORDER MORE TEST KITS

1. Please refer to the original email from the CQC to order further test kits.

Page 6

CARE HOME STAFF TESTING SUPPLEMENTAL INSTRUCTIONS

If you have any questions please call

0300 303 2713Lines are open from 8:00am – 8:00pm daily