corinne sherman: paypal innovation

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Summer 2010 Corinne Sherman Product Strategy Intern Labs Team, Platform

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Page 1: Corinne Sherman: PayPal Innovation

Summer 2010

Corinne ShermanProduct Strategy Intern

Labs Team, Platform

Page 2: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

KEY ACCOMPLISHMENTS OF INTERNSHIP

• Operation Portable Storefront

• New initiative to embrace developers for PayPal Platform

• Project anticipated to generate $6 million TPV year 1, $25 million TPV year 3

• Successfully presented executive proposal to Osama, Naveed, & Damon & gained approval

• Successfully hosted a company brown bag

• Successfully planned & launched project

• Successfully recruited & communicated with developers

• Successfully launched “Preview” of 4 applications

• Labs Team External Portal

• Oversaw design of new PayPal Labs Team site in partnership with TopCoder

• Successfully managed 2 Contests- Submission & Assembly

• New website expected to be completed by August 23, 2010

• New website is anticipated to compete with Google’s & Yahoo’s labs’ site

Innovation at PayPal Summer 2010 2

Page 3: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

BUILD UP TO THE LAUNCH OF OPERATION PORTABLE STOREFRONT

Innovation at PayPal Summer 2010 3

Strategized and created

website/project content for Operation Portable

Storefront

Presentations & meetings with

Marketing, Labs Team & DevNet

team for feedback &

brainstorming

2 Presentations to Naveed

Anwar, Senior Director of

PayPal Platform

Presentation to Osama Bedier, VP of Mobile,

Platform & New Ventures (& 2

Senior Directors)

“Brown Bag” Lunch

Presentation to internally

communicate launch of project

to company

Launch of Operation Portable

Storefront on X.com

Page 4: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

PRESENTATION TO PLATFORM SENIOR DIRECTOR, NAVEED ANWAR

Innovation at PayPal Summer 2010 4

Page 5: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

EXECUTIVE PRESENTATION TO PAYPALVICE PRESIDENT OSAMA BEDIER

Innovation at PayPal Summer 2010 5

Page 6: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

BROWN BAG: JULY 13, 2010

Innovation at PayPal Summer 2010 6

Page 7: Corinne Sherman: PayPal Innovation

Confidential and ProprietaryInnovation at PayPal Summer 2010 7

X.COM MAIN PAGE: LAUNCH JULY 14, 2010

Page 8: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

MY BLOG ON X.COM: LAUNCH JULY 14, 2010: HTTPS://BIT.LY/OPSTOREFRONT

Innovation at PayPal Summer 2010 8

Page 9: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

OPERATION PORTABLE STOREFRONT ON X.COM

Innovation at PayPal Summer 2010 9

Page 10: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

FEATURE POST: CONTINUED

Innovation at PayPal Summer 2010 10

Page 11: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

FEATURE POST: CONTINUED

Innovation at PayPal Summer 2010 11

Page 12: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

FEATURE POST: CONTINUED

Innovation at PayPal Summer 2010 12

Page 13: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

SUCCESS OF OPS WEBPAGE

• 2,200 page views for OPS

• 1,365 unique weekly visitors

• 4.5% of visitors register on x.com (99 registrants)

• 1,389 blog views (not unique)

• Blog drove 7.6% of OPS viewers to page (167)

• Bit.ly drove 281 click-throughs

Innovation at PayPal Summer 2010 13

SUCCESS OF BLOG

Page 14: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

X.COM MEASUREABLE ACHIEVEMENTS

Innovation at PayPal Summer 2010 14

As of August 12, 2010

As of August 11, 2010

Most amount of time on pages

(>100 visits):

•HTML Variables for Website

Payments Standard: 6.05

minutes – 112 visits

•New Bling Blog: 4.95

minutes – 136 visits

•Operation Portable

Storefront: 4.43 minutes –312

visits

Top 3 “Stickiest Pages”

Page 15: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

OSCON : SUCCESS OF OPS

Innovation at PayPal Summer 2010 15

Page 16: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

COLLATERAL FOR OSCON

Innovation at PayPal Summer 2010 16

Page 17: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

LAUNCH OF THE OPS PREVIEW: AUGUST 6TH

4 NEW STOREFRONT APPLICATIONS

Innovation at PayPal Summer 2010 17

Page 18: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

NEW LOOK: ADAPTABILITY

Innovation at PayPal Summer 2010 18

Page 19: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

SOCIAL MEDIA SUCCESS

Innovation at PayPal Summer 2010 19

Bit.ly/opstorefront: BlogBit.ly/opsPreview: Preview

•Links were clicked 329 times •57 tweets using the 2 links•33 were retweets

Page 20: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

SOCIAL MEDIA SUCCESS

Innovation at PayPal Summer 2010 20

Page 21: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

MANAGED DEVELOPMENT OF NEW PAYPAL LABS EXTERNAL PORTAL

Innovation at PayPal Summer 2010 21

Page 22: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

JUNE 2010 FEATURE IN PAYPAL NEWSLETTER

Innovation at PayPal Summer 2010 22

Page 23: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

APPENDIX

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Page 24: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

JULY 21-22 @ OSCON IN PORTLAND, OR

Innovation at PayPal Summer 2010 24

Page 25: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

X.COM MAIN PAGE: JULY 26, 2010

Innovation at PayPal Summer 2010 25

Page 26: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

X.COM MAIN PAGE: AUG 4, 2010

Innovation at PayPal Summer 2010 26

Page 27: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

*UPDATE: POST-INTERNSHIP NEW PAYPAL LABS WEBSITE IMPLEMENTATION

Innovation at PayPal Summer 2010 27

Page 28: Corinne Sherman: PayPal Innovation

Confidential and Proprietary

*UPDATE: POST-INTERNSHIPNEW PORTABLE STOREFRONT DIRECTORY

Innovation at PayPal Summer 2010 28