core thinking
TRANSCRIPT
![Page 1: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/1.jpg)
core thinking
![Page 2: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/2.jpg)
Who are you?Expectations
![Page 3: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/3.jpg)
Who am I?Brand is a symbol for an organizationThe essence
The story and culture is more important
![Page 4: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/4.jpg)
Fire CirclePhilosophyThe fire circle provided food, company and warmth, the basic needs
The fire indoors, still the centre of life but contained
The fire was replaced by electronics, radio, then TV. For the first time we knew more about the outdoors than or families
The virtual experience, one person believing they have 837 friends
Intuitive desire to ‘gather around the ‘campfire, coffee pot.
![Page 5: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/5.jpg)
core thinking
• I hope to make you a bit uneasy in your thinking, to challenge you
• being comfortable with not following a map• not getting tangled in stuff that doesn’t matter• a different look at issues• working in a flexible box• celebrating common sense
![Page 6: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/6.jpg)
Core Thinking
Where it began
Me at hmmmm 6ish
Every fall oranges would arrive from Asia. Shipped in wooden boxes
![Page 7: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/7.jpg)
The Box was a box and8 pieces of wood
+ 32 nails
So I cut the corners off the square boards until they were round and made a Red River Cart
![Page 8: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/8.jpg)
![Page 9: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/9.jpg)
Thinking Everywhere
-Take the wide view- survey ALL aspects of the issue- consider ALL the resources- Take the wide view
![Page 10: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/10.jpg)
Observing through Osmosis
-Not just reading, watching and talking- be aware
![Page 11: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/11.jpg)
Take a Second Look- Avoid ‘going through the motions’ -When we follow the standard route we expect the ‘usual’ result
Paris in thethe spring
![Page 12: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/12.jpg)
Prisoner of Perception
-I worked in a factory where most of the employees were immigrants-Most had exceptional skills but believed they were trapped because they did not speak English well- don’t be imprisoned by your perceptions-These workers had graduate level skills and once shown a broader view they realized they had choice
![Page 13: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/13.jpg)
Phil Hartman as the Anal Retentive Chef
"People try to tell you that the secret to pepper steak is the seasoning, but we know different don't we? It's getting the pieces all the same size."
![Page 14: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/14.jpg)
Following a Problem – a string of issues-Problems often appear as a simple sequence of events, minor issues, actions or inactions
- work hard to keep them that way or …….
![Page 15: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/15.jpg)
Ball of String Problems
…the will become a ‘ball of string’ problem
![Page 16: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/16.jpg)
I recall when I was complicated and life
was simpleLife now seems so complicated I think I am simple.
![Page 17: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/17.jpg)
Kids learn through play
Unfortunately I didn’t realize this until I was an adult
![Page 18: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/18.jpg)
Child’s Play-a piece of paper and imagination- sometimes it is that simple
![Page 19: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/19.jpg)
The Coffee Version
- making the simple complicated- out of reach of kids- designed for adults
![Page 20: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/20.jpg)
Loss of Simplicity
- The sustainable playground, recycled, natural, organic-Hand made
![Page 21: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/21.jpg)
The engineered experience
Designed for adults to have a breakDefined by liability
![Page 22: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/22.jpg)
Break out TaskBreak into groups of ten or soSit/stand in circle
![Page 23: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/23.jpg)
Ready, Shoot, Aim- too often we don’t have the time to take aim- The missed shot ends up being the determining factor in creating policy
![Page 24: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/24.jpg)
Curse of the Cow Path
-Sometimes a path is just a path, not a route- look up over the ‘grass and bushes’- build the pathways based on the best route- review the pathways regularly- based the route on the goal
![Page 25: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/25.jpg)
Boston Town Planning- based on cow paths-When a wonder through the filed is formalized into ‘policy’- all it really was was someone trying to find there way
![Page 26: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/26.jpg)
HB4 BUTWords and letters letters and words
![Page 27: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/27.jpg)
Illustrated Issues
-Think geographically- set up a bulletin board in a common area- Post all the issues- Factors- ideas
![Page 28: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/28.jpg)
Taking the Long View
-seek a perspective where the issues shrink and the perspective comes into view- see the grid and influence of the structure
![Page 29: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/29.jpg)
Map the Issues
- Show the issue, its elements and relationships
![Page 30: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/30.jpg)
Graphic Thinking-Show relationships, big circles, small circles- use post it notes for flexibility and evolving the issues and relationships- suggest drawing map instead of digital image
![Page 31: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/31.jpg)
Connecting the Dots
- Get into your map- make the issues real, vivid, take the broad look
![Page 32: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/32.jpg)
Marketing Average- Note the image is not only the words but is it also distressed worn, vintage look
![Page 33: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/33.jpg)
Friends and Neighbours
-The relationships we developed through play, sharing, common interests and generally being friends have been replaced.
![Page 34: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/34.jpg)
Friends have become contacts-We schedule everything- activities are ‘compartmentalized’- today helping one another is considered ‘volunteering’- communities are becoming ‘engineered’ planned- driven by fear
![Page 35: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/35.jpg)
Community has Become NetworkRelationships have evolved from sitting around the fire to the online experience- The lie of Facebook, 839 ‘friends’ equals 3 in person friends
![Page 36: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/36.jpg)
Celebration Florida
Engineered livingThe gated communityPredictable safe
![Page 37: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/37.jpg)
The Exception of the Green Grocer
-The most remarkable aspect of Granville Island is not that you can talk to the producer- it is that being able to talk to the producer is ‘unique’- how far have we come from caring
![Page 38: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/38.jpg)
Influence of Standardization
• Taking a different view• Being comfortable in doing so• Rules and regulations have taken us so far
from normal that now ‘normal’ is unique• Sometimes a cup of coffee is just a cup of
coffee
![Page 39: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/39.jpg)
Working Within a Frame Work
- Predictable- Comfortable- Consistent- well suited to the ’standard- rigid- inflexible- trackable
![Page 40: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/40.jpg)
Working Within a Frame Work
- Same ‘parameters’- Flexible-Respects existing standards- ‘exception’ ready- adjustable to variety of conditions-
![Page 41: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/41.jpg)
![Page 42: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/42.jpg)
Loss of common sense
-Loss of judgment- replaced by structure and policy- where is the practical wisdom
![Page 43: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/43.jpg)
Sometimes a cup of coffee is just a
cup of coffee-A ‘part’ of a time for reflection, contemplation, social time- simply a cup of coffee
![Page 44: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/44.jpg)
We have ‘engineered’ a cup
of coffee-A barometer of a generation- reflecting expectations- increasing demand for choice
![Page 45: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/45.jpg)
Strategy of choice
- Plague of choices- lets make some good ones- as choice increases, satisfaction decreases
![Page 46: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/46.jpg)
Defined by the PERCEPTION
of your actions- Not the intention- Make your intentions clear- Your actions should reflect your intentions
![Page 47: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/47.jpg)
The Four P’s of No.Product, don’t like to result
Process, did not follow policy/channels
Professional, cannot defend to my colleagues
Personal, I don’t like it
![Page 48: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/48.jpg)
![Page 49: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/49.jpg)
Trust yourself
![Page 50: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/50.jpg)
What are we doing?
-In an effort to treat everyone equally we risk treating everyone fairly- we lose judgment and discretion- we must regain our perspective- look at our core:
- resources- skills- objectives
- its time to get a grip
![Page 51: Core thinking](https://reader037.vdocuments.us/reader037/viewer/2022103001/558911afd8b42a10258b45e8/html5/thumbnails/51.jpg)
Core Thinking-Be comfortable with taking a different view- have the courage to look wide- look at the essentials of each issues- act because you care for each other