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Core RPO Services A Special RPOA Leadership Forum presentation Presented by: Matt Rivera, Director, Customer Solutions at Yoh Wednesday, July 10, 2013 It’s Not One-Size Fits All

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Page 1: Core rpo services rpoa matt rivera_final

Core RPO Services

A Special RPOA Leadership Forum presentation

Presented by Matt Rivera Director Customer Solutions at Yoh

Wednesday July 10 2013

Itrsquos Not One-Size Fits All

About RPOA

bull Nonprofit 501(3)

organization founded in

2005

bull New Board elected in

January 2013

bull Mission to ldquoeducate the

market about RPOrdquo

bull Become a member

RPOA Leadership Forum

bull Access Leadership Forum page

bull Request to present

Introductions

Matt Rivera

Director Customer Services

Yoh

Lamees Abourahma

Executive Director

Recruitment Process Outsourcing Association

Agenda

bull What is RPO

bull Types of RPO Engagements

bull Ideal customers

bull Delivery options

bull Why RPO

bull RPO May NOT be for you ifhellip

Enterprise RPO RPO

Consult-ing RPO

Project RPO

Emerging RPO

Services

Point of service

RPO

What is RPO

RPOA Definition

ldquoAn RPO provider acts as a companyrsquos internal recruitment function for a portion or all of its jobs RPO providers manage the entire recruitinghiring process from job profiling through the on-boarding of the new hire including staff technology method and reporting A properly managed RPO will improve a companyrsquos time to hire increase the quality of the candidate pool provide verifiable metrics reduce costs and improve governmental compliancerdquo

What is RPO

Key Points of the Definition

bull Acts as a companyrsquos internal recruitment function

bull Manage the process

bull Hires a portion or all of jobs

bull Provide verifiable metrics

Itrsquos as much a process (P) as it is recruitment (R)

Outcomes

RPO=

Accountable

Functional

Process But therersquos more

Types of RPO Engagements

bull Enterprise RPO

bull Long-Term Company-Wide

bull JobLocation Specific

bull Short Term Project RPO

bull Point-of-ServiceLimited RPO

bull Consulting RPO

bull Emerging RPO Services

Enterprise RPO

bull AKA full-service RPO or fully outsourced RPO

bull Company-wide outsourcing of all or most of the recruiting functions

bull Long-Term

bull Can be position or location specific

bull ldquoFully Outsourcedrdquo is the key term

Long-Term Enterprise RPO

bull Company-wide outsourcing of the recruiting function and department

bull Usually ldquoend-to-endrdquo recruiting through onboarding

bull Ownership of process technology and results

bull All jobs exclusively

bull Team at provider site

bull Customer branding

bull Contract length Years

PositionLocation Enterprise RPO

bull Job family or geographic outsourcing of the recruiting function

bull Examples An RampD business unitlocation call centers plant corporate headquarters

bull May or may not include use of clientrsquos technology

bull Ownership of process and results

bull Otherwise same as Long-Term Enterprise RPO

Who is the ideal client for Enterprise RPO

bull Very familiar andor comfortable with outsourcing as a company culture or strategy

bull Companies that have a large sustained need for recruiting ndash typical enterprise RPO contracts last two to three years

bull Large companies (ie thousands of employees Fortune 1000 companies)

bull Companies that have multiple locations and want to standardize their recruiting processes andor some locations donrsquot have adequate recruiting resources

bull Mid-sized companies experiencing aggressive growth or expansion

Project RPO

bull Specific project with specific term

bull EX hire a sales force fulfill a set number of hires or help processes or locations that donrsquot have enough resources

bull Agreement reflects the scope needed and the metrics that are relevant to the project

bull Less responsibility overall on behalf of the provider ndash possibly shared with client

bull Contract lengths tend to be shorter (eg 6-12 month contracts) or until hire volume is fulfilled

Ideal Client for Project RPO

bull Any company needing a specific recruiting need met (ie certain number of hires hiring for certain positions helping one location or with one part of the recruiting process)

bull Any company needing recruiting help for just a few months

bull Not the best for 25 hires but would be better for 50+ hires However this is not absolute

bull Good for those that are looking for a structured process to meet recruiting goals ndash need consistent results and sustained activity

bull Good for companies not comfortable with total outsourcing

Point-of-Service RPO

bull Better known as limited RPO or selective RPO

bull RPO provider is taking responsibility for one component of the recruiting process

bull Examples applicant intake applicant screening social media outsourcingrecruiting or putting this data into the applicant tracking system

bull Similar to project RPO but length varies (both short and long)

bull Hand-off to client HR or internal recruiting staff

Ideal Customer for POS RPO

bull Companies large and small that have a consistent volume of recruiting work

bull Any company that needs to outsource in a certain area

bull Companies that experience fluctuations in volume where scalability would be tough to do on onersquos own

bull Mid-sized and large companies are more likely to have the volume and the need to outsource one area

bull Companies with a defined process in place ndash no need for the RPO provider to design a program or process for the client

Consulting RPO

bull Company simply seeking the knowledge an RPO provider has on recruiting and improving the process

bull RPO provider may offer advice on how to improve their processes on what tools should be used on how to do social media recruiting etc

Who is the ideal customer for consulting RPO

bull Anyone setting up a recruiting process or an HR department

bull Larger companies that are looking to consolidate their processes or to find someone to look at their overall picture

bull Those that are going through a merger or an acquisition where different processes andor employment brands need to be evaluated

bull Startups that are experiencing growth and would need help with recruiting as well as setting up the process

Emerging RPO Services

bull ContingencyOn-Demand RPO

bull BrandedWhite Label RPO

bull Co-sourcing

Delivery Options

bull On-Site ndash Recruiters are at the clientrsquos location sitting at a desk and recruiting directly

bull Virtual ndash Provider has a hub or off-site location for the recruiters but they are dedicated to the client Recruiters are not on site

bull On-Demand ndash This is for contingencyon-demand RPO where essentially the service (or services) is delivered when the client asks and in the way that the client wants

bull Supported ndash This means that the recruiters are not dedicated to one client but this delivery option is designed for scalability More recruiters can be added or taken away when needed

Why RPO

bull Transition fixed ldquoheadcountrdquo

costs to variable ldquoservicesrdquo

line item

bull Increased value for reduced

cost and scalability

bull Reduce dependency on

agency fees

Value Program

Management Quality

bull Centralize recruiting

services

bull Great variances of volume

needs

bull Transfer transactional

activities from HR to

provider More focus on

strategy

bull Current recruiters and

strategy not achieving

quality and metrics needed

bull Improve HM satisfaction

bull Need for consistency amp

predictability with

measureable results

bull Design amp change expertise

bull Ability to ldquoflexrdquo

bull Exceptional process and

technological expertise

bull Variety of pricing models

bull Quality and efficiency

experts

bull First year 15-20 savings

bull Specialized recruitment

bull 100 recruitment focus

bull Relationship management

bull Tracking amp results

bull Real-time metrics amp

dashboards

RPO Partner Delivers

RPO may NOT be for you if you havehellip

bull Occasional needs

bull Needs you cannot quantify or qualify

bull Simple head hunting needs

bull Your company (or HR department) is not comfortable with outsourcing or change

bull Limited help for a completely broken process

bull No executive buy-in or support

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 2: Core rpo services rpoa matt rivera_final

About RPOA

bull Nonprofit 501(3)

organization founded in

2005

bull New Board elected in

January 2013

bull Mission to ldquoeducate the

market about RPOrdquo

bull Become a member

RPOA Leadership Forum

bull Access Leadership Forum page

bull Request to present

Introductions

Matt Rivera

Director Customer Services

Yoh

Lamees Abourahma

Executive Director

Recruitment Process Outsourcing Association

Agenda

bull What is RPO

bull Types of RPO Engagements

bull Ideal customers

bull Delivery options

bull Why RPO

bull RPO May NOT be for you ifhellip

Enterprise RPO RPO

Consult-ing RPO

Project RPO

Emerging RPO

Services

Point of service

RPO

What is RPO

RPOA Definition

ldquoAn RPO provider acts as a companyrsquos internal recruitment function for a portion or all of its jobs RPO providers manage the entire recruitinghiring process from job profiling through the on-boarding of the new hire including staff technology method and reporting A properly managed RPO will improve a companyrsquos time to hire increase the quality of the candidate pool provide verifiable metrics reduce costs and improve governmental compliancerdquo

What is RPO

Key Points of the Definition

bull Acts as a companyrsquos internal recruitment function

bull Manage the process

bull Hires a portion or all of jobs

bull Provide verifiable metrics

Itrsquos as much a process (P) as it is recruitment (R)

Outcomes

RPO=

Accountable

Functional

Process But therersquos more

Types of RPO Engagements

bull Enterprise RPO

bull Long-Term Company-Wide

bull JobLocation Specific

bull Short Term Project RPO

bull Point-of-ServiceLimited RPO

bull Consulting RPO

bull Emerging RPO Services

Enterprise RPO

bull AKA full-service RPO or fully outsourced RPO

bull Company-wide outsourcing of all or most of the recruiting functions

bull Long-Term

bull Can be position or location specific

bull ldquoFully Outsourcedrdquo is the key term

Long-Term Enterprise RPO

bull Company-wide outsourcing of the recruiting function and department

bull Usually ldquoend-to-endrdquo recruiting through onboarding

bull Ownership of process technology and results

bull All jobs exclusively

bull Team at provider site

bull Customer branding

bull Contract length Years

PositionLocation Enterprise RPO

bull Job family or geographic outsourcing of the recruiting function

bull Examples An RampD business unitlocation call centers plant corporate headquarters

bull May or may not include use of clientrsquos technology

bull Ownership of process and results

bull Otherwise same as Long-Term Enterprise RPO

Who is the ideal client for Enterprise RPO

bull Very familiar andor comfortable with outsourcing as a company culture or strategy

bull Companies that have a large sustained need for recruiting ndash typical enterprise RPO contracts last two to three years

bull Large companies (ie thousands of employees Fortune 1000 companies)

bull Companies that have multiple locations and want to standardize their recruiting processes andor some locations donrsquot have adequate recruiting resources

bull Mid-sized companies experiencing aggressive growth or expansion

Project RPO

bull Specific project with specific term

bull EX hire a sales force fulfill a set number of hires or help processes or locations that donrsquot have enough resources

bull Agreement reflects the scope needed and the metrics that are relevant to the project

bull Less responsibility overall on behalf of the provider ndash possibly shared with client

bull Contract lengths tend to be shorter (eg 6-12 month contracts) or until hire volume is fulfilled

Ideal Client for Project RPO

bull Any company needing a specific recruiting need met (ie certain number of hires hiring for certain positions helping one location or with one part of the recruiting process)

bull Any company needing recruiting help for just a few months

bull Not the best for 25 hires but would be better for 50+ hires However this is not absolute

bull Good for those that are looking for a structured process to meet recruiting goals ndash need consistent results and sustained activity

bull Good for companies not comfortable with total outsourcing

Point-of-Service RPO

bull Better known as limited RPO or selective RPO

bull RPO provider is taking responsibility for one component of the recruiting process

bull Examples applicant intake applicant screening social media outsourcingrecruiting or putting this data into the applicant tracking system

bull Similar to project RPO but length varies (both short and long)

bull Hand-off to client HR or internal recruiting staff

Ideal Customer for POS RPO

bull Companies large and small that have a consistent volume of recruiting work

bull Any company that needs to outsource in a certain area

bull Companies that experience fluctuations in volume where scalability would be tough to do on onersquos own

bull Mid-sized and large companies are more likely to have the volume and the need to outsource one area

bull Companies with a defined process in place ndash no need for the RPO provider to design a program or process for the client

Consulting RPO

bull Company simply seeking the knowledge an RPO provider has on recruiting and improving the process

bull RPO provider may offer advice on how to improve their processes on what tools should be used on how to do social media recruiting etc

Who is the ideal customer for consulting RPO

bull Anyone setting up a recruiting process or an HR department

bull Larger companies that are looking to consolidate their processes or to find someone to look at their overall picture

bull Those that are going through a merger or an acquisition where different processes andor employment brands need to be evaluated

bull Startups that are experiencing growth and would need help with recruiting as well as setting up the process

Emerging RPO Services

bull ContingencyOn-Demand RPO

bull BrandedWhite Label RPO

bull Co-sourcing

Delivery Options

bull On-Site ndash Recruiters are at the clientrsquos location sitting at a desk and recruiting directly

bull Virtual ndash Provider has a hub or off-site location for the recruiters but they are dedicated to the client Recruiters are not on site

bull On-Demand ndash This is for contingencyon-demand RPO where essentially the service (or services) is delivered when the client asks and in the way that the client wants

bull Supported ndash This means that the recruiters are not dedicated to one client but this delivery option is designed for scalability More recruiters can be added or taken away when needed

Why RPO

bull Transition fixed ldquoheadcountrdquo

costs to variable ldquoservicesrdquo

line item

bull Increased value for reduced

cost and scalability

bull Reduce dependency on

agency fees

Value Program

Management Quality

bull Centralize recruiting

services

bull Great variances of volume

needs

bull Transfer transactional

activities from HR to

provider More focus on

strategy

bull Current recruiters and

strategy not achieving

quality and metrics needed

bull Improve HM satisfaction

bull Need for consistency amp

predictability with

measureable results

bull Design amp change expertise

bull Ability to ldquoflexrdquo

bull Exceptional process and

technological expertise

bull Variety of pricing models

bull Quality and efficiency

experts

bull First year 15-20 savings

bull Specialized recruitment

bull 100 recruitment focus

bull Relationship management

bull Tracking amp results

bull Real-time metrics amp

dashboards

RPO Partner Delivers

RPO may NOT be for you if you havehellip

bull Occasional needs

bull Needs you cannot quantify or qualify

bull Simple head hunting needs

bull Your company (or HR department) is not comfortable with outsourcing or change

bull Limited help for a completely broken process

bull No executive buy-in or support

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 3: Core rpo services rpoa matt rivera_final

RPOA Leadership Forum

bull Access Leadership Forum page

bull Request to present

Introductions

Matt Rivera

Director Customer Services

Yoh

Lamees Abourahma

Executive Director

Recruitment Process Outsourcing Association

Agenda

bull What is RPO

bull Types of RPO Engagements

bull Ideal customers

bull Delivery options

bull Why RPO

bull RPO May NOT be for you ifhellip

Enterprise RPO RPO

Consult-ing RPO

Project RPO

Emerging RPO

Services

Point of service

RPO

What is RPO

RPOA Definition

ldquoAn RPO provider acts as a companyrsquos internal recruitment function for a portion or all of its jobs RPO providers manage the entire recruitinghiring process from job profiling through the on-boarding of the new hire including staff technology method and reporting A properly managed RPO will improve a companyrsquos time to hire increase the quality of the candidate pool provide verifiable metrics reduce costs and improve governmental compliancerdquo

What is RPO

Key Points of the Definition

bull Acts as a companyrsquos internal recruitment function

bull Manage the process

bull Hires a portion or all of jobs

bull Provide verifiable metrics

Itrsquos as much a process (P) as it is recruitment (R)

Outcomes

RPO=

Accountable

Functional

Process But therersquos more

Types of RPO Engagements

bull Enterprise RPO

bull Long-Term Company-Wide

bull JobLocation Specific

bull Short Term Project RPO

bull Point-of-ServiceLimited RPO

bull Consulting RPO

bull Emerging RPO Services

Enterprise RPO

bull AKA full-service RPO or fully outsourced RPO

bull Company-wide outsourcing of all or most of the recruiting functions

bull Long-Term

bull Can be position or location specific

bull ldquoFully Outsourcedrdquo is the key term

Long-Term Enterprise RPO

bull Company-wide outsourcing of the recruiting function and department

bull Usually ldquoend-to-endrdquo recruiting through onboarding

bull Ownership of process technology and results

bull All jobs exclusively

bull Team at provider site

bull Customer branding

bull Contract length Years

PositionLocation Enterprise RPO

bull Job family or geographic outsourcing of the recruiting function

bull Examples An RampD business unitlocation call centers plant corporate headquarters

bull May or may not include use of clientrsquos technology

bull Ownership of process and results

bull Otherwise same as Long-Term Enterprise RPO

Who is the ideal client for Enterprise RPO

bull Very familiar andor comfortable with outsourcing as a company culture or strategy

bull Companies that have a large sustained need for recruiting ndash typical enterprise RPO contracts last two to three years

bull Large companies (ie thousands of employees Fortune 1000 companies)

bull Companies that have multiple locations and want to standardize their recruiting processes andor some locations donrsquot have adequate recruiting resources

bull Mid-sized companies experiencing aggressive growth or expansion

Project RPO

bull Specific project with specific term

bull EX hire a sales force fulfill a set number of hires or help processes or locations that donrsquot have enough resources

bull Agreement reflects the scope needed and the metrics that are relevant to the project

bull Less responsibility overall on behalf of the provider ndash possibly shared with client

bull Contract lengths tend to be shorter (eg 6-12 month contracts) or until hire volume is fulfilled

Ideal Client for Project RPO

bull Any company needing a specific recruiting need met (ie certain number of hires hiring for certain positions helping one location or with one part of the recruiting process)

bull Any company needing recruiting help for just a few months

bull Not the best for 25 hires but would be better for 50+ hires However this is not absolute

bull Good for those that are looking for a structured process to meet recruiting goals ndash need consistent results and sustained activity

bull Good for companies not comfortable with total outsourcing

Point-of-Service RPO

bull Better known as limited RPO or selective RPO

bull RPO provider is taking responsibility for one component of the recruiting process

bull Examples applicant intake applicant screening social media outsourcingrecruiting or putting this data into the applicant tracking system

bull Similar to project RPO but length varies (both short and long)

bull Hand-off to client HR or internal recruiting staff

Ideal Customer for POS RPO

bull Companies large and small that have a consistent volume of recruiting work

bull Any company that needs to outsource in a certain area

bull Companies that experience fluctuations in volume where scalability would be tough to do on onersquos own

bull Mid-sized and large companies are more likely to have the volume and the need to outsource one area

bull Companies with a defined process in place ndash no need for the RPO provider to design a program or process for the client

Consulting RPO

bull Company simply seeking the knowledge an RPO provider has on recruiting and improving the process

bull RPO provider may offer advice on how to improve their processes on what tools should be used on how to do social media recruiting etc

Who is the ideal customer for consulting RPO

bull Anyone setting up a recruiting process or an HR department

bull Larger companies that are looking to consolidate their processes or to find someone to look at their overall picture

bull Those that are going through a merger or an acquisition where different processes andor employment brands need to be evaluated

bull Startups that are experiencing growth and would need help with recruiting as well as setting up the process

Emerging RPO Services

bull ContingencyOn-Demand RPO

bull BrandedWhite Label RPO

bull Co-sourcing

Delivery Options

bull On-Site ndash Recruiters are at the clientrsquos location sitting at a desk and recruiting directly

bull Virtual ndash Provider has a hub or off-site location for the recruiters but they are dedicated to the client Recruiters are not on site

bull On-Demand ndash This is for contingencyon-demand RPO where essentially the service (or services) is delivered when the client asks and in the way that the client wants

bull Supported ndash This means that the recruiters are not dedicated to one client but this delivery option is designed for scalability More recruiters can be added or taken away when needed

Why RPO

bull Transition fixed ldquoheadcountrdquo

costs to variable ldquoservicesrdquo

line item

bull Increased value for reduced

cost and scalability

bull Reduce dependency on

agency fees

Value Program

Management Quality

bull Centralize recruiting

services

bull Great variances of volume

needs

bull Transfer transactional

activities from HR to

provider More focus on

strategy

bull Current recruiters and

strategy not achieving

quality and metrics needed

bull Improve HM satisfaction

bull Need for consistency amp

predictability with

measureable results

bull Design amp change expertise

bull Ability to ldquoflexrdquo

bull Exceptional process and

technological expertise

bull Variety of pricing models

bull Quality and efficiency

experts

bull First year 15-20 savings

bull Specialized recruitment

bull 100 recruitment focus

bull Relationship management

bull Tracking amp results

bull Real-time metrics amp

dashboards

RPO Partner Delivers

RPO may NOT be for you if you havehellip

bull Occasional needs

bull Needs you cannot quantify or qualify

bull Simple head hunting needs

bull Your company (or HR department) is not comfortable with outsourcing or change

bull Limited help for a completely broken process

bull No executive buy-in or support

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 4: Core rpo services rpoa matt rivera_final

Introductions

Matt Rivera

Director Customer Services

Yoh

Lamees Abourahma

Executive Director

Recruitment Process Outsourcing Association

Agenda

bull What is RPO

bull Types of RPO Engagements

bull Ideal customers

bull Delivery options

bull Why RPO

bull RPO May NOT be for you ifhellip

Enterprise RPO RPO

Consult-ing RPO

Project RPO

Emerging RPO

Services

Point of service

RPO

What is RPO

RPOA Definition

ldquoAn RPO provider acts as a companyrsquos internal recruitment function for a portion or all of its jobs RPO providers manage the entire recruitinghiring process from job profiling through the on-boarding of the new hire including staff technology method and reporting A properly managed RPO will improve a companyrsquos time to hire increase the quality of the candidate pool provide verifiable metrics reduce costs and improve governmental compliancerdquo

What is RPO

Key Points of the Definition

bull Acts as a companyrsquos internal recruitment function

bull Manage the process

bull Hires a portion or all of jobs

bull Provide verifiable metrics

Itrsquos as much a process (P) as it is recruitment (R)

Outcomes

RPO=

Accountable

Functional

Process But therersquos more

Types of RPO Engagements

bull Enterprise RPO

bull Long-Term Company-Wide

bull JobLocation Specific

bull Short Term Project RPO

bull Point-of-ServiceLimited RPO

bull Consulting RPO

bull Emerging RPO Services

Enterprise RPO

bull AKA full-service RPO or fully outsourced RPO

bull Company-wide outsourcing of all or most of the recruiting functions

bull Long-Term

bull Can be position or location specific

bull ldquoFully Outsourcedrdquo is the key term

Long-Term Enterprise RPO

bull Company-wide outsourcing of the recruiting function and department

bull Usually ldquoend-to-endrdquo recruiting through onboarding

bull Ownership of process technology and results

bull All jobs exclusively

bull Team at provider site

bull Customer branding

bull Contract length Years

PositionLocation Enterprise RPO

bull Job family or geographic outsourcing of the recruiting function

bull Examples An RampD business unitlocation call centers plant corporate headquarters

bull May or may not include use of clientrsquos technology

bull Ownership of process and results

bull Otherwise same as Long-Term Enterprise RPO

Who is the ideal client for Enterprise RPO

bull Very familiar andor comfortable with outsourcing as a company culture or strategy

bull Companies that have a large sustained need for recruiting ndash typical enterprise RPO contracts last two to three years

bull Large companies (ie thousands of employees Fortune 1000 companies)

bull Companies that have multiple locations and want to standardize their recruiting processes andor some locations donrsquot have adequate recruiting resources

bull Mid-sized companies experiencing aggressive growth or expansion

Project RPO

bull Specific project with specific term

bull EX hire a sales force fulfill a set number of hires or help processes or locations that donrsquot have enough resources

bull Agreement reflects the scope needed and the metrics that are relevant to the project

bull Less responsibility overall on behalf of the provider ndash possibly shared with client

bull Contract lengths tend to be shorter (eg 6-12 month contracts) or until hire volume is fulfilled

Ideal Client for Project RPO

bull Any company needing a specific recruiting need met (ie certain number of hires hiring for certain positions helping one location or with one part of the recruiting process)

bull Any company needing recruiting help for just a few months

bull Not the best for 25 hires but would be better for 50+ hires However this is not absolute

bull Good for those that are looking for a structured process to meet recruiting goals ndash need consistent results and sustained activity

bull Good for companies not comfortable with total outsourcing

Point-of-Service RPO

bull Better known as limited RPO or selective RPO

bull RPO provider is taking responsibility for one component of the recruiting process

bull Examples applicant intake applicant screening social media outsourcingrecruiting or putting this data into the applicant tracking system

bull Similar to project RPO but length varies (both short and long)

bull Hand-off to client HR or internal recruiting staff

Ideal Customer for POS RPO

bull Companies large and small that have a consistent volume of recruiting work

bull Any company that needs to outsource in a certain area

bull Companies that experience fluctuations in volume where scalability would be tough to do on onersquos own

bull Mid-sized and large companies are more likely to have the volume and the need to outsource one area

bull Companies with a defined process in place ndash no need for the RPO provider to design a program or process for the client

Consulting RPO

bull Company simply seeking the knowledge an RPO provider has on recruiting and improving the process

bull RPO provider may offer advice on how to improve their processes on what tools should be used on how to do social media recruiting etc

Who is the ideal customer for consulting RPO

bull Anyone setting up a recruiting process or an HR department

bull Larger companies that are looking to consolidate their processes or to find someone to look at their overall picture

bull Those that are going through a merger or an acquisition where different processes andor employment brands need to be evaluated

bull Startups that are experiencing growth and would need help with recruiting as well as setting up the process

Emerging RPO Services

bull ContingencyOn-Demand RPO

bull BrandedWhite Label RPO

bull Co-sourcing

Delivery Options

bull On-Site ndash Recruiters are at the clientrsquos location sitting at a desk and recruiting directly

bull Virtual ndash Provider has a hub or off-site location for the recruiters but they are dedicated to the client Recruiters are not on site

bull On-Demand ndash This is for contingencyon-demand RPO where essentially the service (or services) is delivered when the client asks and in the way that the client wants

bull Supported ndash This means that the recruiters are not dedicated to one client but this delivery option is designed for scalability More recruiters can be added or taken away when needed

Why RPO

bull Transition fixed ldquoheadcountrdquo

costs to variable ldquoservicesrdquo

line item

bull Increased value for reduced

cost and scalability

bull Reduce dependency on

agency fees

Value Program

Management Quality

bull Centralize recruiting

services

bull Great variances of volume

needs

bull Transfer transactional

activities from HR to

provider More focus on

strategy

bull Current recruiters and

strategy not achieving

quality and metrics needed

bull Improve HM satisfaction

bull Need for consistency amp

predictability with

measureable results

bull Design amp change expertise

bull Ability to ldquoflexrdquo

bull Exceptional process and

technological expertise

bull Variety of pricing models

bull Quality and efficiency

experts

bull First year 15-20 savings

bull Specialized recruitment

bull 100 recruitment focus

bull Relationship management

bull Tracking amp results

bull Real-time metrics amp

dashboards

RPO Partner Delivers

RPO may NOT be for you if you havehellip

bull Occasional needs

bull Needs you cannot quantify or qualify

bull Simple head hunting needs

bull Your company (or HR department) is not comfortable with outsourcing or change

bull Limited help for a completely broken process

bull No executive buy-in or support

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 5: Core rpo services rpoa matt rivera_final

Agenda

bull What is RPO

bull Types of RPO Engagements

bull Ideal customers

bull Delivery options

bull Why RPO

bull RPO May NOT be for you ifhellip

Enterprise RPO RPO

Consult-ing RPO

Project RPO

Emerging RPO

Services

Point of service

RPO

What is RPO

RPOA Definition

ldquoAn RPO provider acts as a companyrsquos internal recruitment function for a portion or all of its jobs RPO providers manage the entire recruitinghiring process from job profiling through the on-boarding of the new hire including staff technology method and reporting A properly managed RPO will improve a companyrsquos time to hire increase the quality of the candidate pool provide verifiable metrics reduce costs and improve governmental compliancerdquo

What is RPO

Key Points of the Definition

bull Acts as a companyrsquos internal recruitment function

bull Manage the process

bull Hires a portion or all of jobs

bull Provide verifiable metrics

Itrsquos as much a process (P) as it is recruitment (R)

Outcomes

RPO=

Accountable

Functional

Process But therersquos more

Types of RPO Engagements

bull Enterprise RPO

bull Long-Term Company-Wide

bull JobLocation Specific

bull Short Term Project RPO

bull Point-of-ServiceLimited RPO

bull Consulting RPO

bull Emerging RPO Services

Enterprise RPO

bull AKA full-service RPO or fully outsourced RPO

bull Company-wide outsourcing of all or most of the recruiting functions

bull Long-Term

bull Can be position or location specific

bull ldquoFully Outsourcedrdquo is the key term

Long-Term Enterprise RPO

bull Company-wide outsourcing of the recruiting function and department

bull Usually ldquoend-to-endrdquo recruiting through onboarding

bull Ownership of process technology and results

bull All jobs exclusively

bull Team at provider site

bull Customer branding

bull Contract length Years

PositionLocation Enterprise RPO

bull Job family or geographic outsourcing of the recruiting function

bull Examples An RampD business unitlocation call centers plant corporate headquarters

bull May or may not include use of clientrsquos technology

bull Ownership of process and results

bull Otherwise same as Long-Term Enterprise RPO

Who is the ideal client for Enterprise RPO

bull Very familiar andor comfortable with outsourcing as a company culture or strategy

bull Companies that have a large sustained need for recruiting ndash typical enterprise RPO contracts last two to three years

bull Large companies (ie thousands of employees Fortune 1000 companies)

bull Companies that have multiple locations and want to standardize their recruiting processes andor some locations donrsquot have adequate recruiting resources

bull Mid-sized companies experiencing aggressive growth or expansion

Project RPO

bull Specific project with specific term

bull EX hire a sales force fulfill a set number of hires or help processes or locations that donrsquot have enough resources

bull Agreement reflects the scope needed and the metrics that are relevant to the project

bull Less responsibility overall on behalf of the provider ndash possibly shared with client

bull Contract lengths tend to be shorter (eg 6-12 month contracts) or until hire volume is fulfilled

Ideal Client for Project RPO

bull Any company needing a specific recruiting need met (ie certain number of hires hiring for certain positions helping one location or with one part of the recruiting process)

bull Any company needing recruiting help for just a few months

bull Not the best for 25 hires but would be better for 50+ hires However this is not absolute

bull Good for those that are looking for a structured process to meet recruiting goals ndash need consistent results and sustained activity

bull Good for companies not comfortable with total outsourcing

Point-of-Service RPO

bull Better known as limited RPO or selective RPO

bull RPO provider is taking responsibility for one component of the recruiting process

bull Examples applicant intake applicant screening social media outsourcingrecruiting or putting this data into the applicant tracking system

bull Similar to project RPO but length varies (both short and long)

bull Hand-off to client HR or internal recruiting staff

Ideal Customer for POS RPO

bull Companies large and small that have a consistent volume of recruiting work

bull Any company that needs to outsource in a certain area

bull Companies that experience fluctuations in volume where scalability would be tough to do on onersquos own

bull Mid-sized and large companies are more likely to have the volume and the need to outsource one area

bull Companies with a defined process in place ndash no need for the RPO provider to design a program or process for the client

Consulting RPO

bull Company simply seeking the knowledge an RPO provider has on recruiting and improving the process

bull RPO provider may offer advice on how to improve their processes on what tools should be used on how to do social media recruiting etc

Who is the ideal customer for consulting RPO

bull Anyone setting up a recruiting process or an HR department

bull Larger companies that are looking to consolidate their processes or to find someone to look at their overall picture

bull Those that are going through a merger or an acquisition where different processes andor employment brands need to be evaluated

bull Startups that are experiencing growth and would need help with recruiting as well as setting up the process

Emerging RPO Services

bull ContingencyOn-Demand RPO

bull BrandedWhite Label RPO

bull Co-sourcing

Delivery Options

bull On-Site ndash Recruiters are at the clientrsquos location sitting at a desk and recruiting directly

bull Virtual ndash Provider has a hub or off-site location for the recruiters but they are dedicated to the client Recruiters are not on site

bull On-Demand ndash This is for contingencyon-demand RPO where essentially the service (or services) is delivered when the client asks and in the way that the client wants

bull Supported ndash This means that the recruiters are not dedicated to one client but this delivery option is designed for scalability More recruiters can be added or taken away when needed

Why RPO

bull Transition fixed ldquoheadcountrdquo

costs to variable ldquoservicesrdquo

line item

bull Increased value for reduced

cost and scalability

bull Reduce dependency on

agency fees

Value Program

Management Quality

bull Centralize recruiting

services

bull Great variances of volume

needs

bull Transfer transactional

activities from HR to

provider More focus on

strategy

bull Current recruiters and

strategy not achieving

quality and metrics needed

bull Improve HM satisfaction

bull Need for consistency amp

predictability with

measureable results

bull Design amp change expertise

bull Ability to ldquoflexrdquo

bull Exceptional process and

technological expertise

bull Variety of pricing models

bull Quality and efficiency

experts

bull First year 15-20 savings

bull Specialized recruitment

bull 100 recruitment focus

bull Relationship management

bull Tracking amp results

bull Real-time metrics amp

dashboards

RPO Partner Delivers

RPO may NOT be for you if you havehellip

bull Occasional needs

bull Needs you cannot quantify or qualify

bull Simple head hunting needs

bull Your company (or HR department) is not comfortable with outsourcing or change

bull Limited help for a completely broken process

bull No executive buy-in or support

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 6: Core rpo services rpoa matt rivera_final

What is RPO

RPOA Definition

ldquoAn RPO provider acts as a companyrsquos internal recruitment function for a portion or all of its jobs RPO providers manage the entire recruitinghiring process from job profiling through the on-boarding of the new hire including staff technology method and reporting A properly managed RPO will improve a companyrsquos time to hire increase the quality of the candidate pool provide verifiable metrics reduce costs and improve governmental compliancerdquo

What is RPO

Key Points of the Definition

bull Acts as a companyrsquos internal recruitment function

bull Manage the process

bull Hires a portion or all of jobs

bull Provide verifiable metrics

Itrsquos as much a process (P) as it is recruitment (R)

Outcomes

RPO=

Accountable

Functional

Process But therersquos more

Types of RPO Engagements

bull Enterprise RPO

bull Long-Term Company-Wide

bull JobLocation Specific

bull Short Term Project RPO

bull Point-of-ServiceLimited RPO

bull Consulting RPO

bull Emerging RPO Services

Enterprise RPO

bull AKA full-service RPO or fully outsourced RPO

bull Company-wide outsourcing of all or most of the recruiting functions

bull Long-Term

bull Can be position or location specific

bull ldquoFully Outsourcedrdquo is the key term

Long-Term Enterprise RPO

bull Company-wide outsourcing of the recruiting function and department

bull Usually ldquoend-to-endrdquo recruiting through onboarding

bull Ownership of process technology and results

bull All jobs exclusively

bull Team at provider site

bull Customer branding

bull Contract length Years

PositionLocation Enterprise RPO

bull Job family or geographic outsourcing of the recruiting function

bull Examples An RampD business unitlocation call centers plant corporate headquarters

bull May or may not include use of clientrsquos technology

bull Ownership of process and results

bull Otherwise same as Long-Term Enterprise RPO

Who is the ideal client for Enterprise RPO

bull Very familiar andor comfortable with outsourcing as a company culture or strategy

bull Companies that have a large sustained need for recruiting ndash typical enterprise RPO contracts last two to three years

bull Large companies (ie thousands of employees Fortune 1000 companies)

bull Companies that have multiple locations and want to standardize their recruiting processes andor some locations donrsquot have adequate recruiting resources

bull Mid-sized companies experiencing aggressive growth or expansion

Project RPO

bull Specific project with specific term

bull EX hire a sales force fulfill a set number of hires or help processes or locations that donrsquot have enough resources

bull Agreement reflects the scope needed and the metrics that are relevant to the project

bull Less responsibility overall on behalf of the provider ndash possibly shared with client

bull Contract lengths tend to be shorter (eg 6-12 month contracts) or until hire volume is fulfilled

Ideal Client for Project RPO

bull Any company needing a specific recruiting need met (ie certain number of hires hiring for certain positions helping one location or with one part of the recruiting process)

bull Any company needing recruiting help for just a few months

bull Not the best for 25 hires but would be better for 50+ hires However this is not absolute

bull Good for those that are looking for a structured process to meet recruiting goals ndash need consistent results and sustained activity

bull Good for companies not comfortable with total outsourcing

Point-of-Service RPO

bull Better known as limited RPO or selective RPO

bull RPO provider is taking responsibility for one component of the recruiting process

bull Examples applicant intake applicant screening social media outsourcingrecruiting or putting this data into the applicant tracking system

bull Similar to project RPO but length varies (both short and long)

bull Hand-off to client HR or internal recruiting staff

Ideal Customer for POS RPO

bull Companies large and small that have a consistent volume of recruiting work

bull Any company that needs to outsource in a certain area

bull Companies that experience fluctuations in volume where scalability would be tough to do on onersquos own

bull Mid-sized and large companies are more likely to have the volume and the need to outsource one area

bull Companies with a defined process in place ndash no need for the RPO provider to design a program or process for the client

Consulting RPO

bull Company simply seeking the knowledge an RPO provider has on recruiting and improving the process

bull RPO provider may offer advice on how to improve their processes on what tools should be used on how to do social media recruiting etc

Who is the ideal customer for consulting RPO

bull Anyone setting up a recruiting process or an HR department

bull Larger companies that are looking to consolidate their processes or to find someone to look at their overall picture

bull Those that are going through a merger or an acquisition where different processes andor employment brands need to be evaluated

bull Startups that are experiencing growth and would need help with recruiting as well as setting up the process

Emerging RPO Services

bull ContingencyOn-Demand RPO

bull BrandedWhite Label RPO

bull Co-sourcing

Delivery Options

bull On-Site ndash Recruiters are at the clientrsquos location sitting at a desk and recruiting directly

bull Virtual ndash Provider has a hub or off-site location for the recruiters but they are dedicated to the client Recruiters are not on site

bull On-Demand ndash This is for contingencyon-demand RPO where essentially the service (or services) is delivered when the client asks and in the way that the client wants

bull Supported ndash This means that the recruiters are not dedicated to one client but this delivery option is designed for scalability More recruiters can be added or taken away when needed

Why RPO

bull Transition fixed ldquoheadcountrdquo

costs to variable ldquoservicesrdquo

line item

bull Increased value for reduced

cost and scalability

bull Reduce dependency on

agency fees

Value Program

Management Quality

bull Centralize recruiting

services

bull Great variances of volume

needs

bull Transfer transactional

activities from HR to

provider More focus on

strategy

bull Current recruiters and

strategy not achieving

quality and metrics needed

bull Improve HM satisfaction

bull Need for consistency amp

predictability with

measureable results

bull Design amp change expertise

bull Ability to ldquoflexrdquo

bull Exceptional process and

technological expertise

bull Variety of pricing models

bull Quality and efficiency

experts

bull First year 15-20 savings

bull Specialized recruitment

bull 100 recruitment focus

bull Relationship management

bull Tracking amp results

bull Real-time metrics amp

dashboards

RPO Partner Delivers

RPO may NOT be for you if you havehellip

bull Occasional needs

bull Needs you cannot quantify or qualify

bull Simple head hunting needs

bull Your company (or HR department) is not comfortable with outsourcing or change

bull Limited help for a completely broken process

bull No executive buy-in or support

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 7: Core rpo services rpoa matt rivera_final

What is RPO

Key Points of the Definition

bull Acts as a companyrsquos internal recruitment function

bull Manage the process

bull Hires a portion or all of jobs

bull Provide verifiable metrics

Itrsquos as much a process (P) as it is recruitment (R)

Outcomes

RPO=

Accountable

Functional

Process But therersquos more

Types of RPO Engagements

bull Enterprise RPO

bull Long-Term Company-Wide

bull JobLocation Specific

bull Short Term Project RPO

bull Point-of-ServiceLimited RPO

bull Consulting RPO

bull Emerging RPO Services

Enterprise RPO

bull AKA full-service RPO or fully outsourced RPO

bull Company-wide outsourcing of all or most of the recruiting functions

bull Long-Term

bull Can be position or location specific

bull ldquoFully Outsourcedrdquo is the key term

Long-Term Enterprise RPO

bull Company-wide outsourcing of the recruiting function and department

bull Usually ldquoend-to-endrdquo recruiting through onboarding

bull Ownership of process technology and results

bull All jobs exclusively

bull Team at provider site

bull Customer branding

bull Contract length Years

PositionLocation Enterprise RPO

bull Job family or geographic outsourcing of the recruiting function

bull Examples An RampD business unitlocation call centers plant corporate headquarters

bull May or may not include use of clientrsquos technology

bull Ownership of process and results

bull Otherwise same as Long-Term Enterprise RPO

Who is the ideal client for Enterprise RPO

bull Very familiar andor comfortable with outsourcing as a company culture or strategy

bull Companies that have a large sustained need for recruiting ndash typical enterprise RPO contracts last two to three years

bull Large companies (ie thousands of employees Fortune 1000 companies)

bull Companies that have multiple locations and want to standardize their recruiting processes andor some locations donrsquot have adequate recruiting resources

bull Mid-sized companies experiencing aggressive growth or expansion

Project RPO

bull Specific project with specific term

bull EX hire a sales force fulfill a set number of hires or help processes or locations that donrsquot have enough resources

bull Agreement reflects the scope needed and the metrics that are relevant to the project

bull Less responsibility overall on behalf of the provider ndash possibly shared with client

bull Contract lengths tend to be shorter (eg 6-12 month contracts) or until hire volume is fulfilled

Ideal Client for Project RPO

bull Any company needing a specific recruiting need met (ie certain number of hires hiring for certain positions helping one location or with one part of the recruiting process)

bull Any company needing recruiting help for just a few months

bull Not the best for 25 hires but would be better for 50+ hires However this is not absolute

bull Good for those that are looking for a structured process to meet recruiting goals ndash need consistent results and sustained activity

bull Good for companies not comfortable with total outsourcing

Point-of-Service RPO

bull Better known as limited RPO or selective RPO

bull RPO provider is taking responsibility for one component of the recruiting process

bull Examples applicant intake applicant screening social media outsourcingrecruiting or putting this data into the applicant tracking system

bull Similar to project RPO but length varies (both short and long)

bull Hand-off to client HR or internal recruiting staff

Ideal Customer for POS RPO

bull Companies large and small that have a consistent volume of recruiting work

bull Any company that needs to outsource in a certain area

bull Companies that experience fluctuations in volume where scalability would be tough to do on onersquos own

bull Mid-sized and large companies are more likely to have the volume and the need to outsource one area

bull Companies with a defined process in place ndash no need for the RPO provider to design a program or process for the client

Consulting RPO

bull Company simply seeking the knowledge an RPO provider has on recruiting and improving the process

bull RPO provider may offer advice on how to improve their processes on what tools should be used on how to do social media recruiting etc

Who is the ideal customer for consulting RPO

bull Anyone setting up a recruiting process or an HR department

bull Larger companies that are looking to consolidate their processes or to find someone to look at their overall picture

bull Those that are going through a merger or an acquisition where different processes andor employment brands need to be evaluated

bull Startups that are experiencing growth and would need help with recruiting as well as setting up the process

Emerging RPO Services

bull ContingencyOn-Demand RPO

bull BrandedWhite Label RPO

bull Co-sourcing

Delivery Options

bull On-Site ndash Recruiters are at the clientrsquos location sitting at a desk and recruiting directly

bull Virtual ndash Provider has a hub or off-site location for the recruiters but they are dedicated to the client Recruiters are not on site

bull On-Demand ndash This is for contingencyon-demand RPO where essentially the service (or services) is delivered when the client asks and in the way that the client wants

bull Supported ndash This means that the recruiters are not dedicated to one client but this delivery option is designed for scalability More recruiters can be added or taken away when needed

Why RPO

bull Transition fixed ldquoheadcountrdquo

costs to variable ldquoservicesrdquo

line item

bull Increased value for reduced

cost and scalability

bull Reduce dependency on

agency fees

Value Program

Management Quality

bull Centralize recruiting

services

bull Great variances of volume

needs

bull Transfer transactional

activities from HR to

provider More focus on

strategy

bull Current recruiters and

strategy not achieving

quality and metrics needed

bull Improve HM satisfaction

bull Need for consistency amp

predictability with

measureable results

bull Design amp change expertise

bull Ability to ldquoflexrdquo

bull Exceptional process and

technological expertise

bull Variety of pricing models

bull Quality and efficiency

experts

bull First year 15-20 savings

bull Specialized recruitment

bull 100 recruitment focus

bull Relationship management

bull Tracking amp results

bull Real-time metrics amp

dashboards

RPO Partner Delivers

RPO may NOT be for you if you havehellip

bull Occasional needs

bull Needs you cannot quantify or qualify

bull Simple head hunting needs

bull Your company (or HR department) is not comfortable with outsourcing or change

bull Limited help for a completely broken process

bull No executive buy-in or support

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 8: Core rpo services rpoa matt rivera_final

Types of RPO Engagements

bull Enterprise RPO

bull Long-Term Company-Wide

bull JobLocation Specific

bull Short Term Project RPO

bull Point-of-ServiceLimited RPO

bull Consulting RPO

bull Emerging RPO Services

Enterprise RPO

bull AKA full-service RPO or fully outsourced RPO

bull Company-wide outsourcing of all or most of the recruiting functions

bull Long-Term

bull Can be position or location specific

bull ldquoFully Outsourcedrdquo is the key term

Long-Term Enterprise RPO

bull Company-wide outsourcing of the recruiting function and department

bull Usually ldquoend-to-endrdquo recruiting through onboarding

bull Ownership of process technology and results

bull All jobs exclusively

bull Team at provider site

bull Customer branding

bull Contract length Years

PositionLocation Enterprise RPO

bull Job family or geographic outsourcing of the recruiting function

bull Examples An RampD business unitlocation call centers plant corporate headquarters

bull May or may not include use of clientrsquos technology

bull Ownership of process and results

bull Otherwise same as Long-Term Enterprise RPO

Who is the ideal client for Enterprise RPO

bull Very familiar andor comfortable with outsourcing as a company culture or strategy

bull Companies that have a large sustained need for recruiting ndash typical enterprise RPO contracts last two to three years

bull Large companies (ie thousands of employees Fortune 1000 companies)

bull Companies that have multiple locations and want to standardize their recruiting processes andor some locations donrsquot have adequate recruiting resources

bull Mid-sized companies experiencing aggressive growth or expansion

Project RPO

bull Specific project with specific term

bull EX hire a sales force fulfill a set number of hires or help processes or locations that donrsquot have enough resources

bull Agreement reflects the scope needed and the metrics that are relevant to the project

bull Less responsibility overall on behalf of the provider ndash possibly shared with client

bull Contract lengths tend to be shorter (eg 6-12 month contracts) or until hire volume is fulfilled

Ideal Client for Project RPO

bull Any company needing a specific recruiting need met (ie certain number of hires hiring for certain positions helping one location or with one part of the recruiting process)

bull Any company needing recruiting help for just a few months

bull Not the best for 25 hires but would be better for 50+ hires However this is not absolute

bull Good for those that are looking for a structured process to meet recruiting goals ndash need consistent results and sustained activity

bull Good for companies not comfortable with total outsourcing

Point-of-Service RPO

bull Better known as limited RPO or selective RPO

bull RPO provider is taking responsibility for one component of the recruiting process

bull Examples applicant intake applicant screening social media outsourcingrecruiting or putting this data into the applicant tracking system

bull Similar to project RPO but length varies (both short and long)

bull Hand-off to client HR or internal recruiting staff

Ideal Customer for POS RPO

bull Companies large and small that have a consistent volume of recruiting work

bull Any company that needs to outsource in a certain area

bull Companies that experience fluctuations in volume where scalability would be tough to do on onersquos own

bull Mid-sized and large companies are more likely to have the volume and the need to outsource one area

bull Companies with a defined process in place ndash no need for the RPO provider to design a program or process for the client

Consulting RPO

bull Company simply seeking the knowledge an RPO provider has on recruiting and improving the process

bull RPO provider may offer advice on how to improve their processes on what tools should be used on how to do social media recruiting etc

Who is the ideal customer for consulting RPO

bull Anyone setting up a recruiting process or an HR department

bull Larger companies that are looking to consolidate their processes or to find someone to look at their overall picture

bull Those that are going through a merger or an acquisition where different processes andor employment brands need to be evaluated

bull Startups that are experiencing growth and would need help with recruiting as well as setting up the process

Emerging RPO Services

bull ContingencyOn-Demand RPO

bull BrandedWhite Label RPO

bull Co-sourcing

Delivery Options

bull On-Site ndash Recruiters are at the clientrsquos location sitting at a desk and recruiting directly

bull Virtual ndash Provider has a hub or off-site location for the recruiters but they are dedicated to the client Recruiters are not on site

bull On-Demand ndash This is for contingencyon-demand RPO where essentially the service (or services) is delivered when the client asks and in the way that the client wants

bull Supported ndash This means that the recruiters are not dedicated to one client but this delivery option is designed for scalability More recruiters can be added or taken away when needed

Why RPO

bull Transition fixed ldquoheadcountrdquo

costs to variable ldquoservicesrdquo

line item

bull Increased value for reduced

cost and scalability

bull Reduce dependency on

agency fees

Value Program

Management Quality

bull Centralize recruiting

services

bull Great variances of volume

needs

bull Transfer transactional

activities from HR to

provider More focus on

strategy

bull Current recruiters and

strategy not achieving

quality and metrics needed

bull Improve HM satisfaction

bull Need for consistency amp

predictability with

measureable results

bull Design amp change expertise

bull Ability to ldquoflexrdquo

bull Exceptional process and

technological expertise

bull Variety of pricing models

bull Quality and efficiency

experts

bull First year 15-20 savings

bull Specialized recruitment

bull 100 recruitment focus

bull Relationship management

bull Tracking amp results

bull Real-time metrics amp

dashboards

RPO Partner Delivers

RPO may NOT be for you if you havehellip

bull Occasional needs

bull Needs you cannot quantify or qualify

bull Simple head hunting needs

bull Your company (or HR department) is not comfortable with outsourcing or change

bull Limited help for a completely broken process

bull No executive buy-in or support

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 9: Core rpo services rpoa matt rivera_final

Enterprise RPO

bull AKA full-service RPO or fully outsourced RPO

bull Company-wide outsourcing of all or most of the recruiting functions

bull Long-Term

bull Can be position or location specific

bull ldquoFully Outsourcedrdquo is the key term

Long-Term Enterprise RPO

bull Company-wide outsourcing of the recruiting function and department

bull Usually ldquoend-to-endrdquo recruiting through onboarding

bull Ownership of process technology and results

bull All jobs exclusively

bull Team at provider site

bull Customer branding

bull Contract length Years

PositionLocation Enterprise RPO

bull Job family or geographic outsourcing of the recruiting function

bull Examples An RampD business unitlocation call centers plant corporate headquarters

bull May or may not include use of clientrsquos technology

bull Ownership of process and results

bull Otherwise same as Long-Term Enterprise RPO

Who is the ideal client for Enterprise RPO

bull Very familiar andor comfortable with outsourcing as a company culture or strategy

bull Companies that have a large sustained need for recruiting ndash typical enterprise RPO contracts last two to three years

bull Large companies (ie thousands of employees Fortune 1000 companies)

bull Companies that have multiple locations and want to standardize their recruiting processes andor some locations donrsquot have adequate recruiting resources

bull Mid-sized companies experiencing aggressive growth or expansion

Project RPO

bull Specific project with specific term

bull EX hire a sales force fulfill a set number of hires or help processes or locations that donrsquot have enough resources

bull Agreement reflects the scope needed and the metrics that are relevant to the project

bull Less responsibility overall on behalf of the provider ndash possibly shared with client

bull Contract lengths tend to be shorter (eg 6-12 month contracts) or until hire volume is fulfilled

Ideal Client for Project RPO

bull Any company needing a specific recruiting need met (ie certain number of hires hiring for certain positions helping one location or with one part of the recruiting process)

bull Any company needing recruiting help for just a few months

bull Not the best for 25 hires but would be better for 50+ hires However this is not absolute

bull Good for those that are looking for a structured process to meet recruiting goals ndash need consistent results and sustained activity

bull Good for companies not comfortable with total outsourcing

Point-of-Service RPO

bull Better known as limited RPO or selective RPO

bull RPO provider is taking responsibility for one component of the recruiting process

bull Examples applicant intake applicant screening social media outsourcingrecruiting or putting this data into the applicant tracking system

bull Similar to project RPO but length varies (both short and long)

bull Hand-off to client HR or internal recruiting staff

Ideal Customer for POS RPO

bull Companies large and small that have a consistent volume of recruiting work

bull Any company that needs to outsource in a certain area

bull Companies that experience fluctuations in volume where scalability would be tough to do on onersquos own

bull Mid-sized and large companies are more likely to have the volume and the need to outsource one area

bull Companies with a defined process in place ndash no need for the RPO provider to design a program or process for the client

Consulting RPO

bull Company simply seeking the knowledge an RPO provider has on recruiting and improving the process

bull RPO provider may offer advice on how to improve their processes on what tools should be used on how to do social media recruiting etc

Who is the ideal customer for consulting RPO

bull Anyone setting up a recruiting process or an HR department

bull Larger companies that are looking to consolidate their processes or to find someone to look at their overall picture

bull Those that are going through a merger or an acquisition where different processes andor employment brands need to be evaluated

bull Startups that are experiencing growth and would need help with recruiting as well as setting up the process

Emerging RPO Services

bull ContingencyOn-Demand RPO

bull BrandedWhite Label RPO

bull Co-sourcing

Delivery Options

bull On-Site ndash Recruiters are at the clientrsquos location sitting at a desk and recruiting directly

bull Virtual ndash Provider has a hub or off-site location for the recruiters but they are dedicated to the client Recruiters are not on site

bull On-Demand ndash This is for contingencyon-demand RPO where essentially the service (or services) is delivered when the client asks and in the way that the client wants

bull Supported ndash This means that the recruiters are not dedicated to one client but this delivery option is designed for scalability More recruiters can be added or taken away when needed

Why RPO

bull Transition fixed ldquoheadcountrdquo

costs to variable ldquoservicesrdquo

line item

bull Increased value for reduced

cost and scalability

bull Reduce dependency on

agency fees

Value Program

Management Quality

bull Centralize recruiting

services

bull Great variances of volume

needs

bull Transfer transactional

activities from HR to

provider More focus on

strategy

bull Current recruiters and

strategy not achieving

quality and metrics needed

bull Improve HM satisfaction

bull Need for consistency amp

predictability with

measureable results

bull Design amp change expertise

bull Ability to ldquoflexrdquo

bull Exceptional process and

technological expertise

bull Variety of pricing models

bull Quality and efficiency

experts

bull First year 15-20 savings

bull Specialized recruitment

bull 100 recruitment focus

bull Relationship management

bull Tracking amp results

bull Real-time metrics amp

dashboards

RPO Partner Delivers

RPO may NOT be for you if you havehellip

bull Occasional needs

bull Needs you cannot quantify or qualify

bull Simple head hunting needs

bull Your company (or HR department) is not comfortable with outsourcing or change

bull Limited help for a completely broken process

bull No executive buy-in or support

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 10: Core rpo services rpoa matt rivera_final

Long-Term Enterprise RPO

bull Company-wide outsourcing of the recruiting function and department

bull Usually ldquoend-to-endrdquo recruiting through onboarding

bull Ownership of process technology and results

bull All jobs exclusively

bull Team at provider site

bull Customer branding

bull Contract length Years

PositionLocation Enterprise RPO

bull Job family or geographic outsourcing of the recruiting function

bull Examples An RampD business unitlocation call centers plant corporate headquarters

bull May or may not include use of clientrsquos technology

bull Ownership of process and results

bull Otherwise same as Long-Term Enterprise RPO

Who is the ideal client for Enterprise RPO

bull Very familiar andor comfortable with outsourcing as a company culture or strategy

bull Companies that have a large sustained need for recruiting ndash typical enterprise RPO contracts last two to three years

bull Large companies (ie thousands of employees Fortune 1000 companies)

bull Companies that have multiple locations and want to standardize their recruiting processes andor some locations donrsquot have adequate recruiting resources

bull Mid-sized companies experiencing aggressive growth or expansion

Project RPO

bull Specific project with specific term

bull EX hire a sales force fulfill a set number of hires or help processes or locations that donrsquot have enough resources

bull Agreement reflects the scope needed and the metrics that are relevant to the project

bull Less responsibility overall on behalf of the provider ndash possibly shared with client

bull Contract lengths tend to be shorter (eg 6-12 month contracts) or until hire volume is fulfilled

Ideal Client for Project RPO

bull Any company needing a specific recruiting need met (ie certain number of hires hiring for certain positions helping one location or with one part of the recruiting process)

bull Any company needing recruiting help for just a few months

bull Not the best for 25 hires but would be better for 50+ hires However this is not absolute

bull Good for those that are looking for a structured process to meet recruiting goals ndash need consistent results and sustained activity

bull Good for companies not comfortable with total outsourcing

Point-of-Service RPO

bull Better known as limited RPO or selective RPO

bull RPO provider is taking responsibility for one component of the recruiting process

bull Examples applicant intake applicant screening social media outsourcingrecruiting or putting this data into the applicant tracking system

bull Similar to project RPO but length varies (both short and long)

bull Hand-off to client HR or internal recruiting staff

Ideal Customer for POS RPO

bull Companies large and small that have a consistent volume of recruiting work

bull Any company that needs to outsource in a certain area

bull Companies that experience fluctuations in volume where scalability would be tough to do on onersquos own

bull Mid-sized and large companies are more likely to have the volume and the need to outsource one area

bull Companies with a defined process in place ndash no need for the RPO provider to design a program or process for the client

Consulting RPO

bull Company simply seeking the knowledge an RPO provider has on recruiting and improving the process

bull RPO provider may offer advice on how to improve their processes on what tools should be used on how to do social media recruiting etc

Who is the ideal customer for consulting RPO

bull Anyone setting up a recruiting process or an HR department

bull Larger companies that are looking to consolidate their processes or to find someone to look at their overall picture

bull Those that are going through a merger or an acquisition where different processes andor employment brands need to be evaluated

bull Startups that are experiencing growth and would need help with recruiting as well as setting up the process

Emerging RPO Services

bull ContingencyOn-Demand RPO

bull BrandedWhite Label RPO

bull Co-sourcing

Delivery Options

bull On-Site ndash Recruiters are at the clientrsquos location sitting at a desk and recruiting directly

bull Virtual ndash Provider has a hub or off-site location for the recruiters but they are dedicated to the client Recruiters are not on site

bull On-Demand ndash This is for contingencyon-demand RPO where essentially the service (or services) is delivered when the client asks and in the way that the client wants

bull Supported ndash This means that the recruiters are not dedicated to one client but this delivery option is designed for scalability More recruiters can be added or taken away when needed

Why RPO

bull Transition fixed ldquoheadcountrdquo

costs to variable ldquoservicesrdquo

line item

bull Increased value for reduced

cost and scalability

bull Reduce dependency on

agency fees

Value Program

Management Quality

bull Centralize recruiting

services

bull Great variances of volume

needs

bull Transfer transactional

activities from HR to

provider More focus on

strategy

bull Current recruiters and

strategy not achieving

quality and metrics needed

bull Improve HM satisfaction

bull Need for consistency amp

predictability with

measureable results

bull Design amp change expertise

bull Ability to ldquoflexrdquo

bull Exceptional process and

technological expertise

bull Variety of pricing models

bull Quality and efficiency

experts

bull First year 15-20 savings

bull Specialized recruitment

bull 100 recruitment focus

bull Relationship management

bull Tracking amp results

bull Real-time metrics amp

dashboards

RPO Partner Delivers

RPO may NOT be for you if you havehellip

bull Occasional needs

bull Needs you cannot quantify or qualify

bull Simple head hunting needs

bull Your company (or HR department) is not comfortable with outsourcing or change

bull Limited help for a completely broken process

bull No executive buy-in or support

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 11: Core rpo services rpoa matt rivera_final

PositionLocation Enterprise RPO

bull Job family or geographic outsourcing of the recruiting function

bull Examples An RampD business unitlocation call centers plant corporate headquarters

bull May or may not include use of clientrsquos technology

bull Ownership of process and results

bull Otherwise same as Long-Term Enterprise RPO

Who is the ideal client for Enterprise RPO

bull Very familiar andor comfortable with outsourcing as a company culture or strategy

bull Companies that have a large sustained need for recruiting ndash typical enterprise RPO contracts last two to three years

bull Large companies (ie thousands of employees Fortune 1000 companies)

bull Companies that have multiple locations and want to standardize their recruiting processes andor some locations donrsquot have adequate recruiting resources

bull Mid-sized companies experiencing aggressive growth or expansion

Project RPO

bull Specific project with specific term

bull EX hire a sales force fulfill a set number of hires or help processes or locations that donrsquot have enough resources

bull Agreement reflects the scope needed and the metrics that are relevant to the project

bull Less responsibility overall on behalf of the provider ndash possibly shared with client

bull Contract lengths tend to be shorter (eg 6-12 month contracts) or until hire volume is fulfilled

Ideal Client for Project RPO

bull Any company needing a specific recruiting need met (ie certain number of hires hiring for certain positions helping one location or with one part of the recruiting process)

bull Any company needing recruiting help for just a few months

bull Not the best for 25 hires but would be better for 50+ hires However this is not absolute

bull Good for those that are looking for a structured process to meet recruiting goals ndash need consistent results and sustained activity

bull Good for companies not comfortable with total outsourcing

Point-of-Service RPO

bull Better known as limited RPO or selective RPO

bull RPO provider is taking responsibility for one component of the recruiting process

bull Examples applicant intake applicant screening social media outsourcingrecruiting or putting this data into the applicant tracking system

bull Similar to project RPO but length varies (both short and long)

bull Hand-off to client HR or internal recruiting staff

Ideal Customer for POS RPO

bull Companies large and small that have a consistent volume of recruiting work

bull Any company that needs to outsource in a certain area

bull Companies that experience fluctuations in volume where scalability would be tough to do on onersquos own

bull Mid-sized and large companies are more likely to have the volume and the need to outsource one area

bull Companies with a defined process in place ndash no need for the RPO provider to design a program or process for the client

Consulting RPO

bull Company simply seeking the knowledge an RPO provider has on recruiting and improving the process

bull RPO provider may offer advice on how to improve their processes on what tools should be used on how to do social media recruiting etc

Who is the ideal customer for consulting RPO

bull Anyone setting up a recruiting process or an HR department

bull Larger companies that are looking to consolidate their processes or to find someone to look at their overall picture

bull Those that are going through a merger or an acquisition where different processes andor employment brands need to be evaluated

bull Startups that are experiencing growth and would need help with recruiting as well as setting up the process

Emerging RPO Services

bull ContingencyOn-Demand RPO

bull BrandedWhite Label RPO

bull Co-sourcing

Delivery Options

bull On-Site ndash Recruiters are at the clientrsquos location sitting at a desk and recruiting directly

bull Virtual ndash Provider has a hub or off-site location for the recruiters but they are dedicated to the client Recruiters are not on site

bull On-Demand ndash This is for contingencyon-demand RPO where essentially the service (or services) is delivered when the client asks and in the way that the client wants

bull Supported ndash This means that the recruiters are not dedicated to one client but this delivery option is designed for scalability More recruiters can be added or taken away when needed

Why RPO

bull Transition fixed ldquoheadcountrdquo

costs to variable ldquoservicesrdquo

line item

bull Increased value for reduced

cost and scalability

bull Reduce dependency on

agency fees

Value Program

Management Quality

bull Centralize recruiting

services

bull Great variances of volume

needs

bull Transfer transactional

activities from HR to

provider More focus on

strategy

bull Current recruiters and

strategy not achieving

quality and metrics needed

bull Improve HM satisfaction

bull Need for consistency amp

predictability with

measureable results

bull Design amp change expertise

bull Ability to ldquoflexrdquo

bull Exceptional process and

technological expertise

bull Variety of pricing models

bull Quality and efficiency

experts

bull First year 15-20 savings

bull Specialized recruitment

bull 100 recruitment focus

bull Relationship management

bull Tracking amp results

bull Real-time metrics amp

dashboards

RPO Partner Delivers

RPO may NOT be for you if you havehellip

bull Occasional needs

bull Needs you cannot quantify or qualify

bull Simple head hunting needs

bull Your company (or HR department) is not comfortable with outsourcing or change

bull Limited help for a completely broken process

bull No executive buy-in or support

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 12: Core rpo services rpoa matt rivera_final

Who is the ideal client for Enterprise RPO

bull Very familiar andor comfortable with outsourcing as a company culture or strategy

bull Companies that have a large sustained need for recruiting ndash typical enterprise RPO contracts last two to three years

bull Large companies (ie thousands of employees Fortune 1000 companies)

bull Companies that have multiple locations and want to standardize their recruiting processes andor some locations donrsquot have adequate recruiting resources

bull Mid-sized companies experiencing aggressive growth or expansion

Project RPO

bull Specific project with specific term

bull EX hire a sales force fulfill a set number of hires or help processes or locations that donrsquot have enough resources

bull Agreement reflects the scope needed and the metrics that are relevant to the project

bull Less responsibility overall on behalf of the provider ndash possibly shared with client

bull Contract lengths tend to be shorter (eg 6-12 month contracts) or until hire volume is fulfilled

Ideal Client for Project RPO

bull Any company needing a specific recruiting need met (ie certain number of hires hiring for certain positions helping one location or with one part of the recruiting process)

bull Any company needing recruiting help for just a few months

bull Not the best for 25 hires but would be better for 50+ hires However this is not absolute

bull Good for those that are looking for a structured process to meet recruiting goals ndash need consistent results and sustained activity

bull Good for companies not comfortable with total outsourcing

Point-of-Service RPO

bull Better known as limited RPO or selective RPO

bull RPO provider is taking responsibility for one component of the recruiting process

bull Examples applicant intake applicant screening social media outsourcingrecruiting or putting this data into the applicant tracking system

bull Similar to project RPO but length varies (both short and long)

bull Hand-off to client HR or internal recruiting staff

Ideal Customer for POS RPO

bull Companies large and small that have a consistent volume of recruiting work

bull Any company that needs to outsource in a certain area

bull Companies that experience fluctuations in volume where scalability would be tough to do on onersquos own

bull Mid-sized and large companies are more likely to have the volume and the need to outsource one area

bull Companies with a defined process in place ndash no need for the RPO provider to design a program or process for the client

Consulting RPO

bull Company simply seeking the knowledge an RPO provider has on recruiting and improving the process

bull RPO provider may offer advice on how to improve their processes on what tools should be used on how to do social media recruiting etc

Who is the ideal customer for consulting RPO

bull Anyone setting up a recruiting process or an HR department

bull Larger companies that are looking to consolidate their processes or to find someone to look at their overall picture

bull Those that are going through a merger or an acquisition where different processes andor employment brands need to be evaluated

bull Startups that are experiencing growth and would need help with recruiting as well as setting up the process

Emerging RPO Services

bull ContingencyOn-Demand RPO

bull BrandedWhite Label RPO

bull Co-sourcing

Delivery Options

bull On-Site ndash Recruiters are at the clientrsquos location sitting at a desk and recruiting directly

bull Virtual ndash Provider has a hub or off-site location for the recruiters but they are dedicated to the client Recruiters are not on site

bull On-Demand ndash This is for contingencyon-demand RPO where essentially the service (or services) is delivered when the client asks and in the way that the client wants

bull Supported ndash This means that the recruiters are not dedicated to one client but this delivery option is designed for scalability More recruiters can be added or taken away when needed

Why RPO

bull Transition fixed ldquoheadcountrdquo

costs to variable ldquoservicesrdquo

line item

bull Increased value for reduced

cost and scalability

bull Reduce dependency on

agency fees

Value Program

Management Quality

bull Centralize recruiting

services

bull Great variances of volume

needs

bull Transfer transactional

activities from HR to

provider More focus on

strategy

bull Current recruiters and

strategy not achieving

quality and metrics needed

bull Improve HM satisfaction

bull Need for consistency amp

predictability with

measureable results

bull Design amp change expertise

bull Ability to ldquoflexrdquo

bull Exceptional process and

technological expertise

bull Variety of pricing models

bull Quality and efficiency

experts

bull First year 15-20 savings

bull Specialized recruitment

bull 100 recruitment focus

bull Relationship management

bull Tracking amp results

bull Real-time metrics amp

dashboards

RPO Partner Delivers

RPO may NOT be for you if you havehellip

bull Occasional needs

bull Needs you cannot quantify or qualify

bull Simple head hunting needs

bull Your company (or HR department) is not comfortable with outsourcing or change

bull Limited help for a completely broken process

bull No executive buy-in or support

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 13: Core rpo services rpoa matt rivera_final

Project RPO

bull Specific project with specific term

bull EX hire a sales force fulfill a set number of hires or help processes or locations that donrsquot have enough resources

bull Agreement reflects the scope needed and the metrics that are relevant to the project

bull Less responsibility overall on behalf of the provider ndash possibly shared with client

bull Contract lengths tend to be shorter (eg 6-12 month contracts) or until hire volume is fulfilled

Ideal Client for Project RPO

bull Any company needing a specific recruiting need met (ie certain number of hires hiring for certain positions helping one location or with one part of the recruiting process)

bull Any company needing recruiting help for just a few months

bull Not the best for 25 hires but would be better for 50+ hires However this is not absolute

bull Good for those that are looking for a structured process to meet recruiting goals ndash need consistent results and sustained activity

bull Good for companies not comfortable with total outsourcing

Point-of-Service RPO

bull Better known as limited RPO or selective RPO

bull RPO provider is taking responsibility for one component of the recruiting process

bull Examples applicant intake applicant screening social media outsourcingrecruiting or putting this data into the applicant tracking system

bull Similar to project RPO but length varies (both short and long)

bull Hand-off to client HR or internal recruiting staff

Ideal Customer for POS RPO

bull Companies large and small that have a consistent volume of recruiting work

bull Any company that needs to outsource in a certain area

bull Companies that experience fluctuations in volume where scalability would be tough to do on onersquos own

bull Mid-sized and large companies are more likely to have the volume and the need to outsource one area

bull Companies with a defined process in place ndash no need for the RPO provider to design a program or process for the client

Consulting RPO

bull Company simply seeking the knowledge an RPO provider has on recruiting and improving the process

bull RPO provider may offer advice on how to improve their processes on what tools should be used on how to do social media recruiting etc

Who is the ideal customer for consulting RPO

bull Anyone setting up a recruiting process or an HR department

bull Larger companies that are looking to consolidate their processes or to find someone to look at their overall picture

bull Those that are going through a merger or an acquisition where different processes andor employment brands need to be evaluated

bull Startups that are experiencing growth and would need help with recruiting as well as setting up the process

Emerging RPO Services

bull ContingencyOn-Demand RPO

bull BrandedWhite Label RPO

bull Co-sourcing

Delivery Options

bull On-Site ndash Recruiters are at the clientrsquos location sitting at a desk and recruiting directly

bull Virtual ndash Provider has a hub or off-site location for the recruiters but they are dedicated to the client Recruiters are not on site

bull On-Demand ndash This is for contingencyon-demand RPO where essentially the service (or services) is delivered when the client asks and in the way that the client wants

bull Supported ndash This means that the recruiters are not dedicated to one client but this delivery option is designed for scalability More recruiters can be added or taken away when needed

Why RPO

bull Transition fixed ldquoheadcountrdquo

costs to variable ldquoservicesrdquo

line item

bull Increased value for reduced

cost and scalability

bull Reduce dependency on

agency fees

Value Program

Management Quality

bull Centralize recruiting

services

bull Great variances of volume

needs

bull Transfer transactional

activities from HR to

provider More focus on

strategy

bull Current recruiters and

strategy not achieving

quality and metrics needed

bull Improve HM satisfaction

bull Need for consistency amp

predictability with

measureable results

bull Design amp change expertise

bull Ability to ldquoflexrdquo

bull Exceptional process and

technological expertise

bull Variety of pricing models

bull Quality and efficiency

experts

bull First year 15-20 savings

bull Specialized recruitment

bull 100 recruitment focus

bull Relationship management

bull Tracking amp results

bull Real-time metrics amp

dashboards

RPO Partner Delivers

RPO may NOT be for you if you havehellip

bull Occasional needs

bull Needs you cannot quantify or qualify

bull Simple head hunting needs

bull Your company (or HR department) is not comfortable with outsourcing or change

bull Limited help for a completely broken process

bull No executive buy-in or support

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 14: Core rpo services rpoa matt rivera_final

Ideal Client for Project RPO

bull Any company needing a specific recruiting need met (ie certain number of hires hiring for certain positions helping one location or with one part of the recruiting process)

bull Any company needing recruiting help for just a few months

bull Not the best for 25 hires but would be better for 50+ hires However this is not absolute

bull Good for those that are looking for a structured process to meet recruiting goals ndash need consistent results and sustained activity

bull Good for companies not comfortable with total outsourcing

Point-of-Service RPO

bull Better known as limited RPO or selective RPO

bull RPO provider is taking responsibility for one component of the recruiting process

bull Examples applicant intake applicant screening social media outsourcingrecruiting or putting this data into the applicant tracking system

bull Similar to project RPO but length varies (both short and long)

bull Hand-off to client HR or internal recruiting staff

Ideal Customer for POS RPO

bull Companies large and small that have a consistent volume of recruiting work

bull Any company that needs to outsource in a certain area

bull Companies that experience fluctuations in volume where scalability would be tough to do on onersquos own

bull Mid-sized and large companies are more likely to have the volume and the need to outsource one area

bull Companies with a defined process in place ndash no need for the RPO provider to design a program or process for the client

Consulting RPO

bull Company simply seeking the knowledge an RPO provider has on recruiting and improving the process

bull RPO provider may offer advice on how to improve their processes on what tools should be used on how to do social media recruiting etc

Who is the ideal customer for consulting RPO

bull Anyone setting up a recruiting process or an HR department

bull Larger companies that are looking to consolidate their processes or to find someone to look at their overall picture

bull Those that are going through a merger or an acquisition where different processes andor employment brands need to be evaluated

bull Startups that are experiencing growth and would need help with recruiting as well as setting up the process

Emerging RPO Services

bull ContingencyOn-Demand RPO

bull BrandedWhite Label RPO

bull Co-sourcing

Delivery Options

bull On-Site ndash Recruiters are at the clientrsquos location sitting at a desk and recruiting directly

bull Virtual ndash Provider has a hub or off-site location for the recruiters but they are dedicated to the client Recruiters are not on site

bull On-Demand ndash This is for contingencyon-demand RPO where essentially the service (or services) is delivered when the client asks and in the way that the client wants

bull Supported ndash This means that the recruiters are not dedicated to one client but this delivery option is designed for scalability More recruiters can be added or taken away when needed

Why RPO

bull Transition fixed ldquoheadcountrdquo

costs to variable ldquoservicesrdquo

line item

bull Increased value for reduced

cost and scalability

bull Reduce dependency on

agency fees

Value Program

Management Quality

bull Centralize recruiting

services

bull Great variances of volume

needs

bull Transfer transactional

activities from HR to

provider More focus on

strategy

bull Current recruiters and

strategy not achieving

quality and metrics needed

bull Improve HM satisfaction

bull Need for consistency amp

predictability with

measureable results

bull Design amp change expertise

bull Ability to ldquoflexrdquo

bull Exceptional process and

technological expertise

bull Variety of pricing models

bull Quality and efficiency

experts

bull First year 15-20 savings

bull Specialized recruitment

bull 100 recruitment focus

bull Relationship management

bull Tracking amp results

bull Real-time metrics amp

dashboards

RPO Partner Delivers

RPO may NOT be for you if you havehellip

bull Occasional needs

bull Needs you cannot quantify or qualify

bull Simple head hunting needs

bull Your company (or HR department) is not comfortable with outsourcing or change

bull Limited help for a completely broken process

bull No executive buy-in or support

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 15: Core rpo services rpoa matt rivera_final

Point-of-Service RPO

bull Better known as limited RPO or selective RPO

bull RPO provider is taking responsibility for one component of the recruiting process

bull Examples applicant intake applicant screening social media outsourcingrecruiting or putting this data into the applicant tracking system

bull Similar to project RPO but length varies (both short and long)

bull Hand-off to client HR or internal recruiting staff

Ideal Customer for POS RPO

bull Companies large and small that have a consistent volume of recruiting work

bull Any company that needs to outsource in a certain area

bull Companies that experience fluctuations in volume where scalability would be tough to do on onersquos own

bull Mid-sized and large companies are more likely to have the volume and the need to outsource one area

bull Companies with a defined process in place ndash no need for the RPO provider to design a program or process for the client

Consulting RPO

bull Company simply seeking the knowledge an RPO provider has on recruiting and improving the process

bull RPO provider may offer advice on how to improve their processes on what tools should be used on how to do social media recruiting etc

Who is the ideal customer for consulting RPO

bull Anyone setting up a recruiting process or an HR department

bull Larger companies that are looking to consolidate their processes or to find someone to look at their overall picture

bull Those that are going through a merger or an acquisition where different processes andor employment brands need to be evaluated

bull Startups that are experiencing growth and would need help with recruiting as well as setting up the process

Emerging RPO Services

bull ContingencyOn-Demand RPO

bull BrandedWhite Label RPO

bull Co-sourcing

Delivery Options

bull On-Site ndash Recruiters are at the clientrsquos location sitting at a desk and recruiting directly

bull Virtual ndash Provider has a hub or off-site location for the recruiters but they are dedicated to the client Recruiters are not on site

bull On-Demand ndash This is for contingencyon-demand RPO where essentially the service (or services) is delivered when the client asks and in the way that the client wants

bull Supported ndash This means that the recruiters are not dedicated to one client but this delivery option is designed for scalability More recruiters can be added or taken away when needed

Why RPO

bull Transition fixed ldquoheadcountrdquo

costs to variable ldquoservicesrdquo

line item

bull Increased value for reduced

cost and scalability

bull Reduce dependency on

agency fees

Value Program

Management Quality

bull Centralize recruiting

services

bull Great variances of volume

needs

bull Transfer transactional

activities from HR to

provider More focus on

strategy

bull Current recruiters and

strategy not achieving

quality and metrics needed

bull Improve HM satisfaction

bull Need for consistency amp

predictability with

measureable results

bull Design amp change expertise

bull Ability to ldquoflexrdquo

bull Exceptional process and

technological expertise

bull Variety of pricing models

bull Quality and efficiency

experts

bull First year 15-20 savings

bull Specialized recruitment

bull 100 recruitment focus

bull Relationship management

bull Tracking amp results

bull Real-time metrics amp

dashboards

RPO Partner Delivers

RPO may NOT be for you if you havehellip

bull Occasional needs

bull Needs you cannot quantify or qualify

bull Simple head hunting needs

bull Your company (or HR department) is not comfortable with outsourcing or change

bull Limited help for a completely broken process

bull No executive buy-in or support

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 16: Core rpo services rpoa matt rivera_final

Ideal Customer for POS RPO

bull Companies large and small that have a consistent volume of recruiting work

bull Any company that needs to outsource in a certain area

bull Companies that experience fluctuations in volume where scalability would be tough to do on onersquos own

bull Mid-sized and large companies are more likely to have the volume and the need to outsource one area

bull Companies with a defined process in place ndash no need for the RPO provider to design a program or process for the client

Consulting RPO

bull Company simply seeking the knowledge an RPO provider has on recruiting and improving the process

bull RPO provider may offer advice on how to improve their processes on what tools should be used on how to do social media recruiting etc

Who is the ideal customer for consulting RPO

bull Anyone setting up a recruiting process or an HR department

bull Larger companies that are looking to consolidate their processes or to find someone to look at their overall picture

bull Those that are going through a merger or an acquisition where different processes andor employment brands need to be evaluated

bull Startups that are experiencing growth and would need help with recruiting as well as setting up the process

Emerging RPO Services

bull ContingencyOn-Demand RPO

bull BrandedWhite Label RPO

bull Co-sourcing

Delivery Options

bull On-Site ndash Recruiters are at the clientrsquos location sitting at a desk and recruiting directly

bull Virtual ndash Provider has a hub or off-site location for the recruiters but they are dedicated to the client Recruiters are not on site

bull On-Demand ndash This is for contingencyon-demand RPO where essentially the service (or services) is delivered when the client asks and in the way that the client wants

bull Supported ndash This means that the recruiters are not dedicated to one client but this delivery option is designed for scalability More recruiters can be added or taken away when needed

Why RPO

bull Transition fixed ldquoheadcountrdquo

costs to variable ldquoservicesrdquo

line item

bull Increased value for reduced

cost and scalability

bull Reduce dependency on

agency fees

Value Program

Management Quality

bull Centralize recruiting

services

bull Great variances of volume

needs

bull Transfer transactional

activities from HR to

provider More focus on

strategy

bull Current recruiters and

strategy not achieving

quality and metrics needed

bull Improve HM satisfaction

bull Need for consistency amp

predictability with

measureable results

bull Design amp change expertise

bull Ability to ldquoflexrdquo

bull Exceptional process and

technological expertise

bull Variety of pricing models

bull Quality and efficiency

experts

bull First year 15-20 savings

bull Specialized recruitment

bull 100 recruitment focus

bull Relationship management

bull Tracking amp results

bull Real-time metrics amp

dashboards

RPO Partner Delivers

RPO may NOT be for you if you havehellip

bull Occasional needs

bull Needs you cannot quantify or qualify

bull Simple head hunting needs

bull Your company (or HR department) is not comfortable with outsourcing or change

bull Limited help for a completely broken process

bull No executive buy-in or support

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 17: Core rpo services rpoa matt rivera_final

Consulting RPO

bull Company simply seeking the knowledge an RPO provider has on recruiting and improving the process

bull RPO provider may offer advice on how to improve their processes on what tools should be used on how to do social media recruiting etc

Who is the ideal customer for consulting RPO

bull Anyone setting up a recruiting process or an HR department

bull Larger companies that are looking to consolidate their processes or to find someone to look at their overall picture

bull Those that are going through a merger or an acquisition where different processes andor employment brands need to be evaluated

bull Startups that are experiencing growth and would need help with recruiting as well as setting up the process

Emerging RPO Services

bull ContingencyOn-Demand RPO

bull BrandedWhite Label RPO

bull Co-sourcing

Delivery Options

bull On-Site ndash Recruiters are at the clientrsquos location sitting at a desk and recruiting directly

bull Virtual ndash Provider has a hub or off-site location for the recruiters but they are dedicated to the client Recruiters are not on site

bull On-Demand ndash This is for contingencyon-demand RPO where essentially the service (or services) is delivered when the client asks and in the way that the client wants

bull Supported ndash This means that the recruiters are not dedicated to one client but this delivery option is designed for scalability More recruiters can be added or taken away when needed

Why RPO

bull Transition fixed ldquoheadcountrdquo

costs to variable ldquoservicesrdquo

line item

bull Increased value for reduced

cost and scalability

bull Reduce dependency on

agency fees

Value Program

Management Quality

bull Centralize recruiting

services

bull Great variances of volume

needs

bull Transfer transactional

activities from HR to

provider More focus on

strategy

bull Current recruiters and

strategy not achieving

quality and metrics needed

bull Improve HM satisfaction

bull Need for consistency amp

predictability with

measureable results

bull Design amp change expertise

bull Ability to ldquoflexrdquo

bull Exceptional process and

technological expertise

bull Variety of pricing models

bull Quality and efficiency

experts

bull First year 15-20 savings

bull Specialized recruitment

bull 100 recruitment focus

bull Relationship management

bull Tracking amp results

bull Real-time metrics amp

dashboards

RPO Partner Delivers

RPO may NOT be for you if you havehellip

bull Occasional needs

bull Needs you cannot quantify or qualify

bull Simple head hunting needs

bull Your company (or HR department) is not comfortable with outsourcing or change

bull Limited help for a completely broken process

bull No executive buy-in or support

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 18: Core rpo services rpoa matt rivera_final

Who is the ideal customer for consulting RPO

bull Anyone setting up a recruiting process or an HR department

bull Larger companies that are looking to consolidate their processes or to find someone to look at their overall picture

bull Those that are going through a merger or an acquisition where different processes andor employment brands need to be evaluated

bull Startups that are experiencing growth and would need help with recruiting as well as setting up the process

Emerging RPO Services

bull ContingencyOn-Demand RPO

bull BrandedWhite Label RPO

bull Co-sourcing

Delivery Options

bull On-Site ndash Recruiters are at the clientrsquos location sitting at a desk and recruiting directly

bull Virtual ndash Provider has a hub or off-site location for the recruiters but they are dedicated to the client Recruiters are not on site

bull On-Demand ndash This is for contingencyon-demand RPO where essentially the service (or services) is delivered when the client asks and in the way that the client wants

bull Supported ndash This means that the recruiters are not dedicated to one client but this delivery option is designed for scalability More recruiters can be added or taken away when needed

Why RPO

bull Transition fixed ldquoheadcountrdquo

costs to variable ldquoservicesrdquo

line item

bull Increased value for reduced

cost and scalability

bull Reduce dependency on

agency fees

Value Program

Management Quality

bull Centralize recruiting

services

bull Great variances of volume

needs

bull Transfer transactional

activities from HR to

provider More focus on

strategy

bull Current recruiters and

strategy not achieving

quality and metrics needed

bull Improve HM satisfaction

bull Need for consistency amp

predictability with

measureable results

bull Design amp change expertise

bull Ability to ldquoflexrdquo

bull Exceptional process and

technological expertise

bull Variety of pricing models

bull Quality and efficiency

experts

bull First year 15-20 savings

bull Specialized recruitment

bull 100 recruitment focus

bull Relationship management

bull Tracking amp results

bull Real-time metrics amp

dashboards

RPO Partner Delivers

RPO may NOT be for you if you havehellip

bull Occasional needs

bull Needs you cannot quantify or qualify

bull Simple head hunting needs

bull Your company (or HR department) is not comfortable with outsourcing or change

bull Limited help for a completely broken process

bull No executive buy-in or support

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 19: Core rpo services rpoa matt rivera_final

Emerging RPO Services

bull ContingencyOn-Demand RPO

bull BrandedWhite Label RPO

bull Co-sourcing

Delivery Options

bull On-Site ndash Recruiters are at the clientrsquos location sitting at a desk and recruiting directly

bull Virtual ndash Provider has a hub or off-site location for the recruiters but they are dedicated to the client Recruiters are not on site

bull On-Demand ndash This is for contingencyon-demand RPO where essentially the service (or services) is delivered when the client asks and in the way that the client wants

bull Supported ndash This means that the recruiters are not dedicated to one client but this delivery option is designed for scalability More recruiters can be added or taken away when needed

Why RPO

bull Transition fixed ldquoheadcountrdquo

costs to variable ldquoservicesrdquo

line item

bull Increased value for reduced

cost and scalability

bull Reduce dependency on

agency fees

Value Program

Management Quality

bull Centralize recruiting

services

bull Great variances of volume

needs

bull Transfer transactional

activities from HR to

provider More focus on

strategy

bull Current recruiters and

strategy not achieving

quality and metrics needed

bull Improve HM satisfaction

bull Need for consistency amp

predictability with

measureable results

bull Design amp change expertise

bull Ability to ldquoflexrdquo

bull Exceptional process and

technological expertise

bull Variety of pricing models

bull Quality and efficiency

experts

bull First year 15-20 savings

bull Specialized recruitment

bull 100 recruitment focus

bull Relationship management

bull Tracking amp results

bull Real-time metrics amp

dashboards

RPO Partner Delivers

RPO may NOT be for you if you havehellip

bull Occasional needs

bull Needs you cannot quantify or qualify

bull Simple head hunting needs

bull Your company (or HR department) is not comfortable with outsourcing or change

bull Limited help for a completely broken process

bull No executive buy-in or support

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 20: Core rpo services rpoa matt rivera_final

Delivery Options

bull On-Site ndash Recruiters are at the clientrsquos location sitting at a desk and recruiting directly

bull Virtual ndash Provider has a hub or off-site location for the recruiters but they are dedicated to the client Recruiters are not on site

bull On-Demand ndash This is for contingencyon-demand RPO where essentially the service (or services) is delivered when the client asks and in the way that the client wants

bull Supported ndash This means that the recruiters are not dedicated to one client but this delivery option is designed for scalability More recruiters can be added or taken away when needed

Why RPO

bull Transition fixed ldquoheadcountrdquo

costs to variable ldquoservicesrdquo

line item

bull Increased value for reduced

cost and scalability

bull Reduce dependency on

agency fees

Value Program

Management Quality

bull Centralize recruiting

services

bull Great variances of volume

needs

bull Transfer transactional

activities from HR to

provider More focus on

strategy

bull Current recruiters and

strategy not achieving

quality and metrics needed

bull Improve HM satisfaction

bull Need for consistency amp

predictability with

measureable results

bull Design amp change expertise

bull Ability to ldquoflexrdquo

bull Exceptional process and

technological expertise

bull Variety of pricing models

bull Quality and efficiency

experts

bull First year 15-20 savings

bull Specialized recruitment

bull 100 recruitment focus

bull Relationship management

bull Tracking amp results

bull Real-time metrics amp

dashboards

RPO Partner Delivers

RPO may NOT be for you if you havehellip

bull Occasional needs

bull Needs you cannot quantify or qualify

bull Simple head hunting needs

bull Your company (or HR department) is not comfortable with outsourcing or change

bull Limited help for a completely broken process

bull No executive buy-in or support

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 21: Core rpo services rpoa matt rivera_final

Why RPO

bull Transition fixed ldquoheadcountrdquo

costs to variable ldquoservicesrdquo

line item

bull Increased value for reduced

cost and scalability

bull Reduce dependency on

agency fees

Value Program

Management Quality

bull Centralize recruiting

services

bull Great variances of volume

needs

bull Transfer transactional

activities from HR to

provider More focus on

strategy

bull Current recruiters and

strategy not achieving

quality and metrics needed

bull Improve HM satisfaction

bull Need for consistency amp

predictability with

measureable results

bull Design amp change expertise

bull Ability to ldquoflexrdquo

bull Exceptional process and

technological expertise

bull Variety of pricing models

bull Quality and efficiency

experts

bull First year 15-20 savings

bull Specialized recruitment

bull 100 recruitment focus

bull Relationship management

bull Tracking amp results

bull Real-time metrics amp

dashboards

RPO Partner Delivers

RPO may NOT be for you if you havehellip

bull Occasional needs

bull Needs you cannot quantify or qualify

bull Simple head hunting needs

bull Your company (or HR department) is not comfortable with outsourcing or change

bull Limited help for a completely broken process

bull No executive buy-in or support

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 22: Core rpo services rpoa matt rivera_final

RPO may NOT be for you if you havehellip

bull Occasional needs

bull Needs you cannot quantify or qualify

bull Simple head hunting needs

bull Your company (or HR department) is not comfortable with outsourcing or change

bull Limited help for a completely broken process

bull No executive buy-in or support

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 23: Core rpo services rpoa matt rivera_final

QUESTIONS

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 24: Core rpo services rpoa matt rivera_final

Where do you find qualified RPO providers

bull RPOA Buyerrsquos Guide free searchable list of verified RPO companies provided by RPOA

bull Access Buyerrsquos Guide httpresourcesrpoassociationorgrpo-companies-buyers-guide

bull Add your company httprpoassociationorgadd-your-company

bull Upgrade your listing httprpoassociationorgjoin

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 25: Core rpo services rpoa matt rivera_final

Recommended Reading

httphiringyohcombdownloadrecruitment-process-outsourcing-RPO-definition-costs-models

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 26: Core rpo services rpoa matt rivera_final

Recommended Readings

bull Project RPO Thinking smaller can have a big impact [article]

bull Setting up for success what to prepare for when selecting an RPO provider [webinar]

bull Recruiting process outsourcing 101 [webinar]

bull RPOA Buyerrsquos Guide [RPO Provider directory]

bull Preparing to work with an RPO provider [article]

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association

Page 27: Core rpo services rpoa matt rivera_final

Thank you

bull Questions or suggestions Email

inforpoassociationorg

bull Visit us online at rpoassociationorg

bull Follow us on Twitter rpoassociation and LinkedIn

Group Recruitment Process outsourcing Association