copyright.anna mcfadden, robert orr, 2007. this work is the intellectual property of the authors....
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WCU Teaching & Learning Support at Western- a Brief History Carolina Colloquy ICUT Faculty Center for Teaching Excellence merged with University Media Center and become Coulter Faculty Center for Excellence in Teaching and Learning Integrated Technology into Faculty Center support First online course developed (MPM) - international Distance Learning support in Distance and Continuing Education Computer Center - IT : Faculty Center - TLTTRANSCRIPT
Copyright.Anna McFadden, Robert Orr, 2007. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.
Moving the Graveyard: Merging Services for Faculty Development
Anna McFadden Western Carolina University
Robert OrrThe University of North Carolina at Pembroke
EDUCAUSE, Seattle, October 24, 2007
WCU
Teaching & Learning Support at Western- a Brief History
Carolina Colloquy ICUT 1988 - Faculty Center for Teaching Excellence 1994 - merged with University Media Center and
become Coulter Faculty Center for Excellence in Teaching and Learning
Integrated Technology into Faculty Center support
First online course developed (MPM) - international
Distance Learning support in Distance and Continuing Education
Computer Center - IT : Faculty Center - TLT
WCU
2003 brings change PriceWaterhouseCoopers report Information Technology Division formed Educational Technologies created from
Faculty Center and Continuing Education staff
TLT & Distance Education technical support brought under Educational Technologies
Faculty Center focus primarily SoTL
WCU
Faculty Concerns Faculty uncertain of service outlets Conflict of approaches, IT vs Teaching and
Learning Spring 2004 Faculty Senate survey on
technology support Faculty wanted one place for teaching,
learning, and technology support. Grounded in academics
WCU
Information Technology Assessment Engaged Faculty Senate Chair and Computer
Science Faculty member Associate CIO with Faculty Center background
appointed for Educational Technologies Interviewed 98% of academic departments Faculty desired one place for services Faculty needed distance learning/ WebCT support High demand for digital media support Faculty prefer hands-on approach
WCU
Fall 2004 – Spring 2005A team is formed Distance and Continuing Education,
Dean Pat Brown DE expanding rapidly - faculty training Concerned with quality
Faculty Senate Chair, Newton Smith Representing faculty concerns Interest in improving student learning
outcomes
WCU
Fall 2004 – Spring 2005A team is formed Director of Faculty Center, Alan Altany
Preserving SoTL initiatives Supporting faculty learning communities
Associate CIO, Bob Orr Meeting technology support needs of faculty Integrating technology into curriculum
development Associate Vice-Chancellor for Academic
Affairs, Beth Tyson-Lofquist Appointed by Provost to oversee Faculty
Center Concerned with responding to faculty needs
WCU
Development Stage Spring 2005 Focused on creating “one stop” for faculty
support Brainstorming possibilities Determined existing resources Determined what other available resources could
be marshaled Decided what else was needed Developed organizational chart based upon
services to support seven dimensions of teaching
Outlined a two-stage implementation plan
WCU
Recommendations Faculty support for TLT and DE in Coulter Faculty
Center for Excellence in Teaching and Learning Combine staffing from Educational Technologies
with Faculty Center New positions
New Interim Director Two instructional designers, one DE, one AA One half-time senior faculty fellow supported by AA Nine staff members from Educational Technologies Eight new faculty fellows (one course release) funded
by DE
WCU
Changes Coulter Faculty Center dual reports
Vice-Chancellor Academic Affairs Associate Chief Information Officer
Retains teaching and learning focus Integrates Information Technology Services in one place - Faculty see
seamless solution Management deals with bringing together
resources and sorting out differences of approach
Dual funding streams
WCU
Changes
Interim Director – Anna McFadden hired following internal search
Advisory Council being re-energized Educational Technologies staff beginning
transition Instructional designer positions hired Eight faculty fellows added
WCU
Phase II
Addition of Instructional Designer for Assessment
Addition of Instructional Designer for Engagement
Faculty Center assumes major role in Quality Enhancement Plan
WCU
Building a University Structure for Quality Enhancement
Faculty Fellows Center Staff
Faculty Learning Communities
Media Center check out and set upContent CreationClassroom SupportEducational Outreach
Instructional Designer
Instructional DesignerFaculty Center
ResearchResearch Support
Educational TechnologyQuality StandardsTechnical TrainingInstructional TechnologyTechnician
Publication MediaFaculty Center
WCU
Conceptual Framework Three bodies of literature
Fostering change in higher education LeBaron(2001)
Fostering change through faculty development Wergin (1994) Hutchings (2000) Palmer (1998) Lieberman (2005) Cox (2004)
Faculty development for online teaching
Downing (2005) Turner (2005) Gordon (2005) Lewis and Abdul-Hamid (2006)
Mishra and Koehler (2006) Content, pedagogy, and technology
WCU
Needs Assessment: Methods, Data Analysis and Results Director’s entry plan Data collection methods What we learned
More support needed for the use of technology in teaching
A need to rethink communication and service delivery
Improved support for new and part-time faculty A desire for “one stop” support
WCU
Response
A merger of educational technologies and the current faculty center
WCU
The Process of Course Development Course development proposal to
Educational Outreach Development with instructional
developer in the Faculty Center Course assessment process - the
OCAT tool Administrative, instructional, and
technical support
WCU
Enhanced support for faculty E-Learning Faculty Fellows- led by Endowed
Chair for Educational Technologies based in the Center
E-Mentoring Website Faculty Learning Community The shift to a new course management
system Digital media services- iTunes University Recognition for e-learning
WCU
Survey Data Results- a leader in SoTL
WCU
Survey Data Results- enhance significant student learning
WCU
Survey Data Results- technology in teaching and learning
WCU
Survey Data Results-serves as a central resource
WCU
Survey Data Results-collaboration and conversation
WCU
Recent Developments
Hiring a Curriculum Design Specialist to work with the QEP
Just awarded an Endowed Chair for the Scholarship of Teaching and Learning
Working with the North Carolina Teaching and Learning with Technology Board to infuse the Scholarship of Teaching and Learning in our work
WCU
A Final Thought
An organization must set its sights on “constantly making its future rather than defending its past,” Oblinger (2005)