copyright notice copyright victoria mantor 2007. this work is the intellectual property of the...

Copyright NoticeCopyright Notice

Copyright Victoria Mantor 2007. This work is Copyright Victoria Mantor 2007. This work is the intellectual property of the author. the intellectual property of the author. Permission is granted for this material to be Permission is granted for this material to be shared for non-commercial, educational shared for non-commercial, educational purposes, provided that this copyright purposes, provided that this copyright statement appears on the reproduced statement appears on the reproduced materials and notice is given that the materials and notice is given that the copying is by permission of the author. To copying is by permission of the author. To disseminate otherwise or to republish disseminate otherwise or to republish requires written permission from the author.requires written permission from the author.

Technology Resources at TTechnology Resources at TWUWU

Technology and Information Services

The technology resources available The technology resources available to you extend to each campus of to you extend to each campus of TWU and include computer labs, TWU and include computer labs, classrooms, multimedia systems, classrooms, multimedia systems, Internet access, email, video-Internet access, email, video-conferencing, and voicemail. conferencing, and voicemail. Additional information is available Additional information is available on our web site at on our web site at http://www.twu.edu/ishttp://www.twu.edu/is

Technology and Information Technology and Information ServicesServices

Main MenuMain Menu Lab InformationLab Information

– LabsLabs– PrintingPrinting– PoliciesPolicies

Logging On & Logging OffLogging On & Logging Off Pioneer PortalPioneer Portal BlackboardBlackboard Classroom InformationClassroom Information Training ResourcesTraining Resources Technology AssistanceTechnology Assistance

HousingHousing–ResNet–Requirements–Viruses and File Sharing

–Spyware–Windows Updates–DHCP setup

■ CreditsCredits

ExitExit

Open Access Labs at TWUOpen Access Labs at TWU

MCL MegaLabMCL MegaLab MCL TRCMCL TRC BlaggBlagg-Huey Library-Huey Library ASB 107ASB 107

Jones Hall Lowry Apartments Guinn Commons ASB Student Loung

eStudent UnionStudent Union Computer Computer

LabLab Underground Cyber Loung

e

MegaLab MegaLab MCL 218MCL 218

Reserve 1-10:Reserve 1-10: SPSSSPSS

Nutrition SoftwareNutrition Software– ComputritionComputrition– Coputrition CBTCoputrition CBT– Diet Analysis PlusDiet Analysis Plus– NDSRNDSR

Math and Computer ScienceMath and Computer Science– BlueJBlueJ– DP GraphDP Graph– GraphCalcGraphCalc– JCreator LEJCreator LE– Maple VMaple V– Microsoft .NET Microsoft .NET

FrameworkFramework– Microsoft Visual Microsoft Visual

Studio .NETStudio .NET– Microsoft Visual Studio 6Microsoft Visual Studio 6– AliceAlice– CSP 4.05CSP 4.05– Microsoft ProjectMicrosoft Project– Microsoft VisioMicrosoft Visio

Remainder 11-85Remainder 11-85::– Windows XP SP2Windows XP SP2– Adobe ReaderAdobe Reader– IrfanViewIrfanView– MS Office 2003MS Office 2003– Net Beans IDENet Beans IDE– Windows Media PlayerWindows Media Player– Flash PlayerFlash Player– Shockwave PlayerShockwave Player– Quicktime PlayerQuicktime Player– WS FTP LEWS FTP LE

Mon-Thurs 730am-9pmFriday 730am-5pm

940.898.3286

85 PCs85 PCs

Computers:Computers:Gateway 4500SGateway 4500S

Available Drives:Available Drives:3 1/2" Floppy3 1/2" FloppyDVD/CD driveDVD/CD drive

Front access for:Front access for:HeadphonesHeadphonesUSB Flash drivesUSB Flash drives

Printing:Printing:GoPrintGoPrint3 release stations 3 release stations 4 black & white laser 4 black & white laser printersprinters

Hardware Hardware

SoftwareSoftware

TRC TRC MCL 221MCL 221

Adobe Adobe – Acrobat 6.0 Acrobat 6.0

– GoLive 6.0 GoLive 6.0 – Illustrator 10.0Illustrator 10.0– ImageReady 7.0ImageReady 7.0– Photoshop 7.0Photoshop 7.0

Conversions Plus Conversions Plus MacromediaMacromedia

– Dreamweaver Dreamweaver MXMX

– Fireworks MXFireworks MX– Flash MXFlash MX– Freehand MXFreehand MX

Pinnacle Studio 9Pinnacle Studio 9

6 PCs/1 Mac6 PCs/1 Mac

Mon-Thurs 8am-9pmFriday 8am-5pm

940.898.3286

MS Office 2003MS Office 2003 Windows XP SP2Windows XP SP2 IrfanViewIrfanView Net Beans IDENet Beans IDE Windows Media PlayerWindows Media Player Flash PlayerFlash Player Shockwave PlayerShockwave Player Quicktime PlayerQuicktime Player WS FTP LEWS FTP LE ScanSoft OmniPage SEScanSoft OmniPage SE U4iaU4ia

SoftwareSoftware

Hardware Hardware Computers:Computers:

Dell PrecisionDell Precision

Available Drives:Available Drives:3 1/2" Floppy3 1/2" Floppy750 Zips750 ZipsCD/DVD+-RW driveCD/DVD+-RW drive

Front access for:Front access for:HeadphonesHeadphonesUSB Flash drivesUSB Flash drivesMicrophoneMicrophone

Printing:Printing:GoPrintGoPrint1 release station1 release station1 black & white laser 1 black & white laser printerprinter

Video/Imaging:Video/Imaging:Flatbed Color Flatbed Color ScannerScannerDigital Video Digital Video RecordingRecordingVideo EditingVideo Editing**Mac Software:**Mac Software: Final Cut Pro, Final Cut Pro,

Garageband, and Office 2004Garageband, and Office 2004

Hardware:Hardware: G5 with DVD RW driveG5 with DVD RW drive

Library Lab Library Lab BHL 115BHL 115

Mon-Thurs 8am-12amFriday 8am-6pm

Saturday 9am-6pmSunday 2pm-12am

940.898.3719

25 PCs/2 25 PCs/2 iMacsiMacs


Gateway 4500SGateway 4500S Available Drives:Available Drives:

3 1/2" Floppy3 1/2" FloppyCD/DVD RW drive CD/DVD RW drive

Printing:Printing:GoPrintGoPrint1 release station1 release station1 black & white 1 black & white

laser printerlaser printer

SoftwareSoftware Stations 1 – 5:Stations 1 – 5:

– DietDiet Analysis PlusAnalysis Plus– Finale NotePad 2006Finale NotePad 2006– First DataBankFirst DataBank– MacGAMUT 2003MacGAMUT 2003– SPSS SPSS

Stations 6 – 25:Stations 6 – 25:– Windows XP SP2Windows XP SP2– Adobe ReaderAdobe Reader– Intel Audio StudioIntel Audio Studio– IrfanViewIrfanView– MS Office 2003MS Office 2003– Net Beans IDE Net Beans IDE – Quicktime PlayerQuicktime Player– Windows Media Windows Media

PlayerPlayer– Windows Movie Windows Movie

MakerMaker– Nero StartSmartNero StartSmart

Dashboard Dashboard GaragebanGarageband d iDVD iDVD iMovieHD iMovieHD iPhotoiPhoto

iTunesiTunesMS Office 2004MS Office 2004Photo BoothPhoto BoothSafariSafariTextEditTextEdit

**iMac Software:**iMac Software:

Hardware:Hardware: iMac, CD/DVD iMac, CD/DVD drivedrive

ASB 107ASB 107

SoftwareSoftware Windows XP SP2Windows XP SP2 Adobe ReaderAdobe Reader IrfanViewIrfanView MS Office 2003MS Office 2003 Net Beans IDENet Beans IDE Windows Media PlayerWindows Media Player Flash PlayerFlash Player Shockwave PlayerShockwave Player Quicktime PlayerQuicktime Player WS FTP LEWS FTP LE Open when building is open

TWU ID Required to unlock door

40 PCs40 PCs


Gateway 4300Gateway 4300 Available Drives:Available Drives:

3 1/2" Floppy3 1/2" Floppy750 Zips750 ZipsCD/DVD driveCD/DVD drive




Lowry ApartmentsLowry Apartments

18 18 PCsPCs

SoftwareSoftware Windows XP SP2Windows XP SP2 Adobe ReaderAdobe Reader IrfanViewIrfanView MS Office 2003MS Office 2003 Net Beans IDENet Beans IDE Windows Media PlayerWindows Media Player Flash PlayerFlash Player Shockwave PlayerShockwave Player Quicktime PlayerQuicktime Player WS FTP LEWS FTP LE



3 1/2" Floppy3 1/2" Floppy750 Zips750 ZipsCD driveCD drive



laser printerlaser printer Monday – Sunday 8am – 2am 940.898.3676

Guinn Commons LabGuinn Commons Lab

Open 24 hoursCheck in at front desk

940.898.3636

40 PCs40 PCs



Gateway Profile IVGateway Profile IV Available Drives:Available Drives:





ASB Student LoungeASB Student Lounge

Open when building is open

6 PCs6 PCs

SoftwareSoftware Windows XP SP2Windows XP SP2 Adobe ReaderAdobe Reader Internet ExplorerInternet Explorer IrfanViewIrfanView Net Beans IDENet Beans IDE Windows Media PlayerWindows Media Player Flash PlayerFlash Player Shockwave PlayerShockwave Player Quicktime PlayerQuicktime Player



3 1/2" Floppy3 1/2" FloppyCD driveCD drive


No PrintingNo Printing

Computer LabComputer LabStudent UnionStudent Union

20 PCs20 PCs







Open when building is open940.898.3641

Underground Cyber CaféUnderground Cyber CaféStudent UnionStudent Union

8 PCs8 PCs

SoftwareSoftware Windows XP SP2Windows XP SP2 Adobe ReaderAdobe Reader Flash PlayerFlash Player Internet ExplorerInternet Explorer IrfanviewIrfanview Norton Anti-VirusNorton Anti-Virus QuicktimeQuicktime Shockwave PlayerShockwave Player Windows Media Windows Media

PlayerPlayer WS FTP_LEWS FTP_LE


Gateway Profile VGateway Profile V Available Drives:Available Drives:





Cyber LoungeCyber LoungeStudent UnionStudent Union

7 PCs7 PCs

SoftwareSoftware Windows XP SP2Windows XP SP2 Adobe ReaderAdobe Reader Flash PlayerFlash Player Internet ExplorerInternet Explorer IrfanviewIrfanview Norton Anti-VirusNorton Anti-Virus QuicktimeQuicktime Shockwave PlayerShockwave Player Windows Media Windows Media

PlayerPlayer







GoPrint Print ManagementGoPrint Print ManagementGoPrint is the print management system in the Guinn Commons, GoPrint is the print management system in the Guinn Commons, Lowry Woods, Megalab, TRC, ASB 107 and the Library.Lowry Woods, Megalab, TRC, ASB 107 and the Library.

Once a print job is sent, you must go to a release station in the lab Once a print job is sent, you must go to a release station in the lab and complete the following steps to obtain your print job:and complete the following steps to obtain your print job:

NOTE: Any Print job over 50 pages long will be automatically deleted by GoPrint.

Using GoPrint…Using GoPrint…

1.1. Touch the screen Touch the screen until this screen until this screen displaysdisplays

2.2. Touch your Touch your usernameusername

GoPrint continued

1.1. Touch the jobs you Touch the jobs you want printedwant printed

2.2. Touch GoPrint Touch GoPrint

3.3. Confirm that the Confirm that the correct jobs have been correct jobs have been chosenchosen

4.4. Touch “Touch Here to Touch “Touch Here to Confirm and Start Confirm and Start Printing”Printing”

NOTE: By default all jobs are sent through the duplexer.This means that your information will be printed on both sides of the paper.

On the next screen you will see all of your print jobs.On the next screen you will see all of your print jobs.

To obtain access to University designated computer labs To obtain access to University designated computer labs you must be faculty, staff, or a currently enrolled you must be faculty, staff, or a currently enrolled student and have a Pioneer Portal Account established. student and have a Pioneer Portal Account established.

A valid TWU picture I.D. may be requested for verification A valid TWU picture I.D. may be requested for verification of current status at any time by an employee of the of current status at any time by an employee of the Instructional Support Services Department. Individuals Instructional Support Services Department. Individuals unable to establish identity may be asked to leave the unable to establish identity may be asked to leave the Computer Labs.Computer Labs.

University computer labs support single copy printing University computer labs support single copy printing onlyonly of all documents.of all documents.

Instructional Support Services reserves the right to Instructional Support Services reserves the right to monitor print jobs and cancel any print jobs that exceed monitor print jobs and cancel any print jobs that exceed the single copy policy.the single copy policy.

No cell phone use, food or open drink containers are No cell phone use, food or open drink containers are permitted inside the computer labs.permitted inside the computer labs.

Recommended storage media are USB flash drives and Recommended storage media are USB flash drives and Pioneer Portal Storage. Zip drives are also available in Pioneer Portal Storage. Zip drives are also available in some labs. Although floppy disks are supported we have some labs. Although floppy disks are supported we have encountered information loss and lack of stability during encountered information loss and lack of stability during the save process with this medium. Please make sure you the save process with this medium. Please make sure you have saved original copies of your work as a back-up, have saved original copies of your work as a back-up, regardless of whatever medium you choose.regardless of whatever medium you choose.

Computer Lab Use PolicyComputer Lab Use Policy

Access to the information resource infrastructure both within the University and Access to the information resource infrastructure both within the University and beyond the campus, sharing of information, and security of the intellectual products beyond the campus, sharing of information, and security of the intellectual products of the academic community, all require that each and every user accept of the academic community, all require that each and every user accept responsibility to protect the rights of other users. Any member of the University responsibility to protect the rights of other users. Any member of the University community who, without authorization, accesses, uses, destroys, alters, dismantles community who, without authorization, accesses, uses, destroys, alters, dismantles or disfigures the University information resources, properties or facilities, including or disfigures the University information resources, properties or facilities, including those owned by third parties, thereby threatens the atmosphere of increased access those owned by third parties, thereby threatens the atmosphere of increased access and sharing of information, threatens the security within which members of the and sharing of information, threatens the security within which members of the community may create intellectual products and maintain records and engages in community may create intellectual products and maintain records and engages in unethical and unacceptable conduct. unethical and unacceptable conduct.

Access to the information technology systems at the University is provided as a Access to the information technology systems at the University is provided as a privilege and must be treated as such by all users of these systems. Members of the privilege and must be treated as such by all users of these systems. Members of the University community should strive for the most responsible use of the institution's University community should strive for the most responsible use of the institution's resources. Users accept the responsibility to: resources. Users accept the responsibility to:

1.1. Respect the legal protection provided by copyright and licensing of programs and Respect the legal protection provided by copyright and licensing of programs and data.data.

2.2. Respect the privacy and rights of other users.Respect the privacy and rights of other users.

3.3. Respect the intended usage of resources.Respect the intended usage of resources. Information resources in this statement are meant to include any information in Information resources in this statement are meant to include any information in

electronic or audiovisual format or any hardware or software that make possible the electronic or audiovisual format or any hardware or software that make possible the storage and use of such information (i.e., electronic mail, local databases, externally storage and use of such information (i.e., electronic mail, local databases, externally accessed databases, CD-ROM, motion picture film, recorded magnetic media, accessed databases, CD-ROM, motion picture film, recorded magnetic media, photographs, digitized information, voice mail, faxes). photographs, digitized information, voice mail, faxes).

For questions regarding this policy please contact: For questions regarding this policy please contact: Office of the Vice-President for Technology and Information Services at 940.898.3980Office of the Vice-President for Technology and Information Services at 940.898.3980

Technology Use PolicyTechnology Use Policy

Logging On Logging On & &

Logging OffLogging Off

Gateway to TWU TechnologyGateway to TWU Technology

Logging onto Lab Logging onto Lab ComputersComputers

All computers on TWU campuses require students to log in with a Pioneer Portal username and password.

All students using lab computers must be currently enrolled at TWU.

When you sit down at a classroom or computer lab station the screen displays the screen shown to the right.

Press Ctrl + Alt + Del keys on your keyboard to advance to the next screen.

1. After clicking Ctrl + Alt + Del, a warning message will appear. You must be currently enrolled and an authorized user to proceed.

2. Click OK to advance to the next screen.

3. On the following screen, type in your Pioneer Portal username followed by @twu.edu (as shown).

4. Type in your Pioneer Portal password.

5. Click OK.

Logging on continued…Logging on continued…

Computer DesktopComputer DesktopOnce the desktop loads you can access the Internet or use

any of the many programs offered to TWU students.

Help Pages TWU Libraries Blackboard Computer Lab

policies Software

Applications Pioneer Portal Lab Support

Some links are provided for easy access such as:

Logging OffLogging Off

Click START on the bottom left

Select LogoffSelect Logoff

Click the LOGOFF buttonClick the LOGOFF button

Always log off when you are finished with a Always log off when you are finished with a computercomputer

Pioneer Portal Pioneer Portal

Your Ticket to a First Class Your Ticket to a First Class Experience at TWUExperience at TWU

Pioneer PortalPioneer Portal

Registration for classesRegistration for classes TWU E-mailTWU E-mail Online PaymentOnline Payment Library DatabasesLibrary Databases Grades and TranscriptsGrades and Transcripts

Pioneer Portal is your key to access all Pioneer Portal is your key to access all TWU resources. These resources include:TWU resources. These resources include:

You must have a username and password to access the You must have a username and password to access the Pioneer Portal.Pioneer Portal.

To Login to Pioneer To Login to Pioneer Portal:Portal:

Visit the TWU Homepage (Visit the TWU Homepage (www.twu.eduwww.twu.edu) and click the ) and click the maroon Pioneer Portal button maroon Pioneer Portal button on the left side of the page.on the left side of the page.

Enter your username and Enter your username and password.password.

If you do not have a username If you do not have a username and password click the and password click the “Create Portal Account” link to “Create Portal Account” link to create an account.create an account.

NOTE: Students only create NOTE: Students only create one account. Usernames are one account. Usernames are generated by the system and generated by the system and will not be changed.will not be changed.

Pioneer Portal continuedPioneer Portal continued

Inside your Pioneer Portal Inside your Pioneer Portal account:account:

My Start Page includesMy Start Page includes Name, Student I.D. and Name, Student I.D. and

Email addressEmail address Registration (Search & Add Registration (Search & Add

courses)courses) Navigation to all other Navigation to all other

Portal informationPortal information Instructions for Email loginInstructions for Email login

NOTENOTE: Pop-up blockers must either be disabled or ‘allow pop-: Pop-up blockers must either be disabled or ‘allow pop-ups’ to open, reply or forward Pioneer Portal e-mail.ups’ to open, reply or forward Pioneer Portal e-mail.

My EmailMy Email Click My Email on the left.Click My Email on the left. A logon page will appear.A logon page will appear. Username: pioneer\username.Username: pioneer\username. Password: portal password.Password: portal password. Click Log On.Click Log On.

Students have a total Students have a total limit of 100 MB of space. limit of 100 MB of space.

A warning is sent at 85 A warning is sent at 85 MB. MB.

Messages in the Recycle Messages in the Recycle Bin still count toward Bin still count toward the limit. Be sure to the limit. Be sure to empty it regularly.empty it regularly.

My Info My Info Here you can check all Here you can check all

information regarding your information regarding your student records and student records and enrollment at TWUenrollment at TWU

Portal NavigationPortal Navigation

My LinksMy Links Create your own Create your own

personalized list of personalized list of favorite websitesfavorite websites

Portal Portal NavigationNavigation

My SettingsMy Settings Change your passwordChange your password Customize your PortalCustomize your Portal Forward your Email to another Forward your Email to another

addressaddress Set your login timerSet your login timer Adjust your privacy settingsAdjust your privacy settings

My ResourcesMy Resources Bookmarks to useful Bookmarks to useful

campus resourcescampus resources

Portal Portal NavigationNavigation

My ToolsMy Tools Add and drop classesAdd and drop classes Student file storageStudent file storage

Student File Storage Students have 1 GB of Students have 1 GB of

storage space.storage space. Accessible from any Accessible from any

computer with an computer with an internet connection.internet connection.

Useful for retrieving Useful for retrieving files both at home and files both at home and at school.at school.

Save and access your Save and access your files from anywhere on files from anywhere on campus.campus.

BlackboardBlackboard

Classroom of the FutureClassroom of the Future

BlackboardBlackboard

To Log into Blackboard:To Log into Blackboard: Go to the TWU Homepage (Go to the TWU Homepage (

www.twu.eduwww.twu.edu) and click the ) and click the maroon Blackboard buttonmaroon Blackboard button

Blackboard and Pioneer Portal use the same username and Blackboard and Pioneer Portal use the same username and password.password.

Blackboard is the online application that students use to take their Blackboard is the online application that students use to take their internet classes or to view notes posted by instructors. Students internet classes or to view notes posted by instructors. Students receive information and post assignments through Blackboard to receive information and post assignments through Blackboard to receive credit for classes.receive credit for classes.

Click Login & enter your Click Login & enter your Portal username and Portal username and passwordpassword

Blackboard loads with a Blackboard loads with a Welcome! PageWelcome! Page

Your classes will be listed Your classes will be listed in the Courses: Quick View in the Courses: Quick View in box on the right.in box on the right.

Click on the name of your Click on the name of your class to gain entry into the class to gain entry into the course.course.

Blackboard continuedBlackboard continued

ClassroomsClassrooms

Both feature an instructor Both feature an instructor station that includes station that includes VCR/DVD player, computer VCR/DVD player, computer with internet access, and a with internet access, and a document camera.document camera.

Computer Classrooms include Computer Classrooms include student workstations with student workstations with Microsoft Office and Internet Microsoft Office and Internet Access.Access.

There are two types of classrooms on campus: There are two types of classrooms on campus: Multimedia Lecture Classrooms and State-of-the-Art Multimedia Lecture Classrooms and State-of-the-Art Computer ClassroomsComputer Classrooms

Training ResourcesTraining Resources

Custom Guides are available online. They are Custom Guides are available online. They are located in your Portal account at: located in your Portal account at: https://portal.twu.edu/iss-training/appstraining/trainihttps://portal.twu.edu/iss-training/appstraining/trainingguides.htmngguides.htm

There is also an in-house reference library at the There is also an in-house reference library at the Technology Resource Center (MCL 221). These Technology Resource Center (MCL 221). These books include manuals on web design, image books include manuals on web design, image editing, video editing, and scanning.editing, video editing, and scanning.

We are constantly working to offer you new We are constantly working to offer you new opportunities to enhance your technology skills.opportunities to enhance your technology skills.

Technology AssistanceTechnology Assistance Residence Halls – Residence Halls –

– Housing x3676Housing x3676– Hardware troubleHardware trouble– Internet connectionsInternet connections

At Home or on Campus At Home or on Campus Information Technology Help Desk x3971 / Information Technology Help Desk x3971 /

940.898.3971940.898.3971– Chat (available via the Help Desk web site)Chat (available via the Help Desk web site)

To ensure security, please do not include personal To ensure security, please do not include personal information, such as social security numbers or student information, such as social security numbers or student ID numbers.ID numbers.

– E-Mail – E-Mail – [email protected]@twu.edu Response in 1-2 business daysResponse in 1-2 business days No password resetsNo password resets

– Help Desk website: Help Desk website: https://portal.twu.edu/helpdeskhttps://portal.twu.edu/helpdesk

The Information Technology Help Desk The Information Technology Help Desk cannot cannot offer support for home offer support for home computers or home internet issues. Please contact your computer computers or home internet issues. Please contact your computer manufacturer and ISP.manufacturer and ISP.

Technology Assistance Technology Assistance continuedcontinued

STEP – Student Technology STEP – Student Technology Empowerment Program is a new Empowerment Program is a new program offered by Instructional program offered by Instructional Support Services. This team is made Support Services. This team is made up of students from all disciplines up of students from all disciplines ready to share all their technical ready to share all their technical knowledge. Training will be offered knowledge. Training will be offered for free regularly throughout the for free regularly throughout the semester.semester.

Specific questions can be asked at Specific questions can be asked at any time via email – [email protected]. any time via email – [email protected].

The website is located at The website is located at https://portal.twu.edu/stephttps://portal.twu.edu/step

Just Ask I.T. – The Help Desk is Just Ask I.T. – The Help Desk is pleased to announce a new, pleased to announce a new, fully searchable knowledge fully searchable knowledge base. Type in any technology base. Type in any technology related question, and Just Ask related question, and Just Ask I.T. will quickly display an I.T. will quickly display an answer.answer.

ResNet ResNet Housing Internet Housing Internet

ServiceService

Technology from the Comfort Technology from the Comfort of Your Homeof Your Home

ResNet Internet ServiceResNet Internet Service

Available in all residence halls, ResNet allows you Available in all residence halls, ResNet allows you to connect your personal computer directly to to connect your personal computer directly to TWU's data network and the internet. TWU's data network and the internet.

ResNet enables you to easily perform many tasks ResNet enables you to easily perform many tasks from your own room at no extra charge. from your own room at no extra charge.

If needed, the ResNet staff will assist you in If needed, the ResNet staff will assist you in configuring your computer. configuring your computer.

Call the Department of University Housing for an Call the Department of University Housing for an appointment (940.898.3676 or x3676).appointment (940.898.3676 or x3676).

ResNet RequirementsResNet Requirements

A PC with Windows 98b or higher, or a Macintosh A PC with Windows 98b or higher, or a Macintosh with OS 9 or higherwith OS 9 or higher

A 10/100BaseT Ethernet adapter and Ethernet A 10/100BaseT Ethernet adapter and Ethernet patch cablepatch cable

Anti-virus softwareAnti-virus software Anti-spyware software (recommended)Anti-spyware software (recommended) For more information, call Housing (940.898.3676 For more information, call Housing (940.898.3676

or x3676.)or x3676.)

Viruses and File SharingViruses and File Sharing Always use an anti-virus program!Always use an anti-virus program! An anti‑virus An anti‑virus

program is designed to protect your computer from program is designed to protect your computer from possible virus infections. A computer without anti-possible virus infections. A computer without anti-virus software virus software will will become infected with viruses. become infected with viruses. Recommended anti-virus programs can be Recommended anti-virus programs can be downloaded from downloaded from www.Mcafee.comwww.Mcafee.com, , www.Symantec.comwww.Symantec.com, , www.grisoft.comwww.grisoft.com or or www.trendmicro.comwww.trendmicro.com. .

File sharing programs like Aimster, Morpheus, File sharing programs like Aimster, Morpheus, KaZaA, Bearshare, etc.KaZaA, Bearshare, etc. are expressly forbidden are expressly forbidden on the ResNet system. on the ResNet system.

If file sharing programs or viruses are detected on If file sharing programs or viruses are detected on your ResNet data port,your ResNet data port, you will be disconnected you will be disconnected from the ResNet system.from the ResNet system.

Spyware InformationSpyware InformationWhat is spywareWhat is spyware::You may be familiar with free software, cookies, media players, You may be familiar with free software, cookies, media players, and file sharing from the internet. What you may not realize is and file sharing from the internet. What you may not realize is that some of the these applications and tools may contain that some of the these applications and tools may contain malicious code or components that allow the developers to malicious code or components that allow the developers to collect and disseminate information about you. They can track collect and disseminate information about you. They can track your surfing habits, abuse your Internet connection, profile your your surfing habits, abuse your Internet connection, profile your shopping preferences, hijack your browser start page, or alter shopping preferences, hijack your browser start page, or alter important system files. This will all happen without your important system files. This will all happen without your knowledge or permission. The security and privacy implications knowledge or permission. The security and privacy implications of these exploits is obvious and undesirable on any system or of these exploits is obvious and undesirable on any system or network. network.

Some free anti-spyware software for your computer:Some free anti-spyware software for your computer:Not every program will catch everything. It’s a good idea to have more Not every program will catch everything. It’s a good idea to have more than one program to ensure complete coverage, if you have the disk than one program to ensure complete coverage, if you have the disk space for it.space for it.

– MicrosoftMicrosoft: : www.microsoft.comwww.microsoft.com– Ad-AwareAd-Aware: : www.lavasoftusa.comwww.lavasoftusa.com– SpybotSpybot: : www.safer-networking.org/en/spybotsd/index.htmlwww.safer-networking.org/en/spybotsd/index.html

Windows UpdatesWindows Updates

Critical Windows Updates in 6 Easy StepsCritical Windows Updates in 6 Easy Steps

Due to the fact that new Windows security issues are discovered Due to the fact that new Windows security issues are discovered very frequently, we encourage students to run Windows Update at very frequently, we encourage students to run Windows Update at least once a week. least once a week. 1. Open Internet Explorer. 1. Open Internet Explorer. 2. Type 2. Type windowsupdate.microsoft.com windowsupdate.microsoft.com in the address bar to get to in the address bar to get to the the Windows Update site. Windows Update site. 3. Please note that you can also access this web page by going to 3. Please note that you can also access this web page by going to

Windows UpdateWindows Update in your start menu. in your start menu. 4. Click the 4. Click the Scan for updatesScan for updates link, and your computer will be link, and your computer will be scanned. scanned. 5. Click on 5. Click on Review and install updatesReview and install updates..6. Click 6. Click Install NowInstall Now. The install will run, and then you will be . The install will run, and then you will be done.done.

Many new viruses take advantage of defects in the Windows Many new viruses take advantage of defects in the Windows operating system. Viruses and worms such as “Blaster” and its operating system. Viruses and worms such as “Blaster” and its variants will infect a computer running Windows 2000 and XP as soon variants will infect a computer running Windows 2000 and XP as soon as it is connected to a high speed network if the proper Windows as it is connected to a high speed network if the proper Windows updates and patches are not installed.updates and patches are not installed.

Housing - DHCPHousing - DHCP

In order to connect to the network, your computer must be set to In order to connect to the network, your computer must be set to automatically acquire an IP address. This is the address it needs to automatically acquire an IP address. This is the address it needs to communicate with other computers on the internet. For information communicate with other computers on the internet. For information on how to do this, click on your operating system.on how to do this, click on your operating system.

Mac OS XMac OS 9

Windows XPWindows 2000Windows 95/98/ME

Windows XPWindows XPIf you have Standard View…If you have Standard View…1.1. Click on Click on StartStart2.2. Go to the Go to the Control PanelControl Panel3.3. Click on Click on Network and Network and

Internet ConnectionsInternet Connections4.4. Click on Click on Network Network

ConnectionsConnections

If you have Classic View…If you have Classic View…

1.1. Click Click StartStart

2.2. Click Click SettingsSettings

3.3. Click Click Network Network ConnectionsConnections

Windows XP continuedWindows XP continued

1.1. Right mouse button Right mouse button click on click on Local Area Local Area ConnectionConnection

2.2. Left click Left click PropertiesProperties

Windows XP continuedWindows XP continued

1. Select 1. Select Internet Internet Protocol (TCP/IP)Protocol (TCP/IP) in the white boxin the white box

2. Click 2. Click PropertiesProperties

Windows XP continuedWindows XP continued1. Verify that the 1. Verify that the

default default Obtain an IP Obtain an IP address address automaticallyautomatically is is selected and click selected and click OKOK

2. Click 2. Click OKOK on the Local on the Local Area Connection Area Connection Properties windowProperties window

Windows 2000Windows 20001.1. Click on Click on StartStart

2.2. Click on Click on SettingsSettings

3.3. Click on Click on Control PanelControl Panel

4.4. Double Click on Double Click on Network Network and Dial-up Connectionsand Dial-up Connections

5. Right mouse button click on your Local Area Connection

6. Left click Properties

Windows 2000 continuedWindows 2000 continued1. Select 1. Select TCP/IPTCP/IP in the in the

white box (if there are white box (if there are multiple TCP/IP multiple TCP/IP options, select the options, select the one that has your one that has your Ethernet Adapter Ethernet Adapter listed after it)listed after it)

2. Click on 2. Click on PropertiesProperties

Windows 2000 continuedWindows 2000 continued

1. Verify that 1. Verify that Obtain an IP Obtain an IP address automaticallyaddress automatically is selectedis selected

2. Click 2. Click OKOK

3. Click 3. Click CloseClose in the in the Network Control PanelNetwork Control Panel

4. Then say 4. Then say YesYes to to restarting your computer restarting your computer if askedif asked

(Your Windows CD may be (Your Windows CD may be required)required)

Windows 98/MEWindows 98/ME

1.1. Click Click StartStart

2.2. Click Click SettingsSettings

3.3. Click Click Control PanelControl Panel

4.4. Double Click on Double Click on NetworkNetwork

Windows 98/ME continuedWindows 98/ME continued

1. Select 1. Select TCP/IPTCP/IP in the in the white box (if there white box (if there are multiple TCP/IP are multiple TCP/IP options, select the options, select the one that has your one that has your Ethernet Adapter Ethernet Adapter listed after it)listed after it)

2. Click on 2. Click on PropertiesProperties

Windows 98/ME continuedWindows 98/ME continued1. Select 1. Select IP AddressIP Address tab tab

2. Verify that 2. Verify that Obtain an IP Obtain an IP address automaticallyaddress automatically is is selectedselected

3. Click 3. Click OKOK

4. Click 4. Click OKOK again in the again in the Network Control PanelNetwork Control Panel

5. Then say 5. Then say YesYes to restarting to restarting your computeryour computer

(Your Windows CD may be (Your Windows CD may be required)required)

Mac OS XMac OS X1. Under the Apple Menu, 1. Under the Apple Menu,

go to go to System System PreferencesPreferences

2. Go to the 2. Go to the Network Network Control PanelControl Panel

3. Click on the 3. Click on the TCP/IPTCP/IP Tab Tab

4. Select 4. Select Built-in EthernetBuilt-in Ethernet from the Configure menu from the Configure menu located above the tabslocated above the tabs

5. Select 5. Select Using DHCPUsing DHCP from from

the lower Configure the lower Configure menumenu

6. Click 6. Click SaveSave in the lower in the lower corner of the windowcorner of the window

Mac OS 9Mac OS 9

1. Under the Apple Menu, 1. Under the Apple Menu, go to go to Control PanelsControl Panels

2. Click on 2. Click on TCP/IPTCP/IP

3. Select 3. Select EthernetEthernet from from the Connect via menuthe Connect via menu

4. Select 4. Select Using DHCP Using DHCP

ServerServer from the from the Configure menu (Bootp Configure menu (Bootp Server should also work)Server should also work)

5. Restart your computer5. Restart your computer

CreditsCredits

This presentation was researched, created and This presentation was researched, created and produced by Instructional Support Services at produced by Instructional Support Services at Texas Woman’s University.Texas Woman’s University.

For more information about the content or the CD For more information about the content or the CD itself, please call 940.898.3288.itself, please call 940.898.3288.

Welcome to TWU!Welcome to TWU!

copyright notice copyright victoria mantor 2007. this work is the intellectual property of the...

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