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Page 1: Copyright Gordy Pace, 2006. This work is the intellectual property of the author. Permission is granted for this material to be shared for non- commercial,
Page 2: Copyright Gordy Pace, 2006. This work is the intellectual property of the author. Permission is granted for this material to be shared for non- commercial,

Copyright Gordy Pace, 2006. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

Page 3: Copyright Gordy Pace, 2006. This work is the intellectual property of the author. Permission is granted for this material to be shared for non- commercial,

Presentation outline1. Panel introductions2. About CampusEAI3. Portal projects compared4. Community source model 5. Collaborative development6. Question & answer

Page 4: Copyright Gordy Pace, 2006. This work is the intellectual property of the author. Permission is granted for this material to be shared for non- commercial,

About CampusEAI

Consortium of 140 primary, secondary, and postsecondary education institutions and corporations in the United States, United Kingdom, Canada, Australia, China, and India.

Facilitate the development, exchange,delivery and support of communitysource software and digital content.

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CampusEAI solutions

• CEAI Portal: Community source solution

• CEAI Collaboration Suite: Integrated e-mail, calendar, content services, real-time collaboration

• : Student-produced programming

• : IP television solution

Page 6: Copyright Gordy Pace, 2006. This work is the intellectual property of the author. Permission is granted for this material to be shared for non- commercial,

CEAI portal solutions/services• Solutions

– CEAI Vault – community source software– Oracle 10g portal software– Hardware– Professional services – implementation, installation,

training, testing & documentation– Support– Membership

• Consulting Services– Software development– Application server– Identity management– Training

• Staffing Resources

Page 7: Copyright Gordy Pace, 2006. This work is the intellectual property of the author. Permission is granted for this material to be shared for non- commercial,

Portal projects compared

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Campus community

15,200 students

1,312 faculty

1,892 staff

97,000 alumni

9,500 students

500 faculty

318 staff

35,575 students

3,211 faculty

3,847 staff

13,960 students

800 faculty

1,300 staff

79,000 alumni

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Portal platform

UPortal

Prometheus (2002)

Oracle Oracle Oracle

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Current status

In production since September, 2005

In production since August, 2006

In production since January, 2006

Production release Fall 2006

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IT staff dedicated to project

1.5 FTE + support of 5 additional staff including students

0.8 FTE + support of 4 additional staff

No FTE – 3 staff resources as needed

1.5 FTE + support of 7 additional staff, including students

Page 12: Copyright Gordy Pace, 2006. This work is the intellectual property of the author. Permission is granted for this material to be shared for non- commercial,

Major enterprise systems

Homegrown legacy student systemOracle HR/PayrollMS ExchangeDiebold CS Gold – Food ServicesDesire2Learn LMSHomegrown Events Calendar

Datatel (student, HR, finance) MS ExchangeBlackboard-WebCT LMSInnovative library system

OWLnet (Student Self Service)Mirapoint EmailBlackboardEmployee Self ServiceLibrary ResourcesPerformance Development SystemMyBackPack (central disk space)

SunGard HE Banner (student, finance, HR)MS Exchange emailBlackboardVoyager library systemCBORD food service

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Key applications in portal

Food Service portlet

real-time balanceadd money

Events CalendarOnline BillFinancial Aid

RegistrationLibrary DatabasesWebmail

Personal CalendarInboxFile Storage

Blackboard- WebCT

OWLnet (Student Self Service)Mirapoint EmailBlackboardEmployee Self ServiceLibrary ResourcesPerformance Development SystemMyBackPack (central disk space)

EmailMessagingBannerBlackboardHousingCalendarIPTVEmploymentRSS feedsCustomization

Page 14: Copyright Gordy Pace, 2006. This work is the intellectual property of the author. Permission is granted for this material to be shared for non- commercial,

Goals of project

Maintain functionality of previous portal

Provide framework to handle multiple constituents

Improved user interface

Single sign-on

Hosted Portal Solution

Integrated Online Services

Recognize savings via consortium

Maintain SSO functionality of old Portal

Independent Portal Technology

Robust, scalable back end

Work with existing iPlanet LDAP architecture

Identity management

Single sign-on

Systems integration

Enhance recruitment & retention

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Why CampusEAI?

Shared repository of information and code

Centralized support

GrantEquipmentLicensingTraining

Consortium Partnership Hosted solution Single vendor covering many of our needs

Shared repository of information and code

Support grant to cover license

Deployment help

Cost

CampusEAI grant

Oracle

Page 16: Copyright Gordy Pace, 2006. This work is the intellectual property of the author. Permission is granted for this material to be shared for non- commercial,

Community source model

Strengths, weaknesses, challenges and opportunities

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Strengths

• Shared work, expertise, ideas• Understanding institutional needs

better than outside vendors• Central organization for

coordination and support• Embedded community culture

(i.e., education)

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Weaknesses

• Lack of consistent coding standards and development methods

• Communication (time, distance, tools)

• Bottlenecks with central organization (communication flow, QA of portlets)

• Leadership over a “herd of cats”

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Challenges

• Disparity in portal goals and requirements among members

• Managing growth of Consortium to reach out to new members, support existing members, and maintain the consortium itself

• Creating a common purpose among members that elicits participation

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Opportunities

• Better tools for collaboration and communication

• Code sharing• Expertise sharing

• Determination and application of standards

• Economies of scale regarding portlet solutions

• Getting beyond the technology

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Community Source

Open Source(+) • Flexibility• Control• TCO(-)• Resource intensive• Lacking support

Vendor Product(+)

• “One throat to choke”• Best practice

• Industry experts(-)

• Cost•Lack of control

• Vendor Lock-in

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Collaborative development

Approaches, successes and challenges

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Approaches

• Organic – Members would freely share portlets in the

central depository. Minimally successful

• Centers of excellence– Members with common systems and goals

write requirements and develop/test portlets

• Informal institution-to-institution connections– Valuable. Critical for immediate institutions,

but inefficient for the community

• Community development center– Better tools for sharing code, collaborating

and communicating

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Two levels of portlets

Vault

The consortium provides a vault of supported community-source portlets/channels for Oracle Portal and uPortal

Repository

Unsupported portlets and portlet code available to members through the community development center

Page 25: Copyright Gordy Pace, 2006. This work is the intellectual property of the author. Permission is granted for this material to be shared for non- commercial,
Page 26: Copyright Gordy Pace, 2006. This work is the intellectual property of the author. Permission is granted for this material to be shared for non- commercial,
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Successes

• UM customization portlets • Temple’s Mirapoint e-mail portlet• Single sign-on• CampusEAI login portlet• Training and whitepapers• Remote authentication to library

databases• Student email and other services

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Question & Answer

Page 29: Copyright Gordy Pace, 2006. This work is the intellectual property of the author. Permission is granted for this material to be shared for non- commercial,
Page 30: Copyright Gordy Pace, 2006. This work is the intellectual property of the author. Permission is granted for this material to be shared for non- commercial,
Page 31: Copyright Gordy Pace, 2006. This work is the intellectual property of the author. Permission is granted for this material to be shared for non- commercial,
Page 32: Copyright Gordy Pace, 2006. This work is the intellectual property of the author. Permission is granted for this material to be shared for non- commercial,
Page 33: Copyright Gordy Pace, 2006. This work is the intellectual property of the author. Permission is granted for this material to be shared for non- commercial,