copyright ©2014 pearson education, inc. 10-1. chapter learning goals 1. emphasize the critical role...
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Copyright ©2014 Pearson Education, Inc. 10-1
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Chapter Learning GoalsChapter Learning Goals
1. Emphasize the critical role of expatriates in managing in host subsidiaries and in transferring knowledge to and from host operations.
2. Acknowledge the importance of international assignments in developing top managers with global experience and perspectives.
3. Recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriates and any accompanying family, as well as programs for career management and retention.
1. Emphasize the critical role of expatriates in managing in host subsidiaries and in transferring knowledge to and from host operations.
2. Acknowledge the importance of international assignments in developing top managers with global experience and perspectives.
3. Recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriates and any accompanying family, as well as programs for career management and retention.
10-2 Copyright ©2014 Pearson Education, Inc.
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Chapter Learning GoalsChapter Learning Goals
4. Become familiar with the use of global management teams to coordinate cross-border business.
5. Recognize the varying roles of women around the world in international management.
6. Understand the variations in host-country labor relations systems and the impact on the manager’s job and effectiveness.
4. Become familiar with the use of global management teams to coordinate cross-border business.
5. Recognize the varying roles of women around the world in international management.
6. Understand the variations in host-country labor relations systems and the impact on the manager’s job and effectiveness.
10-3 Copyright ©2014 Pearson Education, Inc.
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Opening Profile: The Expat LifeOpening Profile: The Expat Life
Is it an adventure or a hardship? Experiences of those who have
done a stint abroad are mixed. Experiences vary by job type,
and especially by location. Adjustment is easier for those
who go to places where the culture and business practices are similar
Most expect the assignment to be career-broadening
Is it an adventure or a hardship? Experiences of those who have
done a stint abroad are mixed. Experiences vary by job type,
and especially by location. Adjustment is easier for those
who go to places where the culture and business practices are similar
Most expect the assignment to be career-broadening
10-4 Copyright ©2014 Pearson Education, Inc.
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Copyright ©2014 Pearson Education, Inc. 10-5
Chapter Learning GoalsChapter Learning Goals
Emphasize the critical role of expatriates in managing in host subsidiaries and in transferring knowledge to and from host operations.
Emphasize the critical role of expatriates in managing in host subsidiaries and in transferring knowledge to and from host operations.
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Copyright ©2014 Pearson Education, Inc. 10-6
The Expat LifeThe Expat Life
Could include a nanny, driver, or even a bodyguard
Tax-free income? Round trips home every year?
Language classes, fees for private schools?
Being laid-off in a foreign country
26% of ex-pats opt to continue their overseas assignment
Could include a nanny, driver, or even a bodyguard
Tax-free income? Round trips home every year?
Language classes, fees for private schools?
Being laid-off in a foreign country
26% of ex-pats opt to continue their overseas assignment
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Essentials of IHRMEssentials of IHRM
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Copyright ©2014 Pearson Education, Inc. 10-8
Chapter Learning GoalsChapter Learning Goals
Acknowledge the importance of international assignments in developing top managers with global experience and perspectives.
Acknowledge the importance of international assignments in developing top managers with global experience and perspectives.
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Expatriate Career ManagementExpatriate Career Management
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Copyright ©2014 Pearson Education, Inc. 10-10
Chapter Learning GoalsChapter Learning Goals
Recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriates and any accompanying family, as well as programs for career management and retention.
Recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriates and any accompanying family, as well as programs for career management and retention.
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Copyright ©2014 Pearson Education, Inc. 10-11
HRM Practices Most Frequently Associated with Successful
Repatriation
HRM Practices Most Frequently Associated with Successful
Repatriation Visible signs that the company
values international experience Career planning sessions Communications with HQ about
repatriation process Continuous communications with
HQ Agreement about position upon
repatriation
Visible signs that the company values international experience
Career planning sessions Communications with HQ about
repatriation process Continuous communications with
HQ Agreement about position upon
repatriation
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Preparation, Adaptation, and Repatriation
Preparation, Adaptation, and Repatriation
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Elements of Successful Repatriation ProgramsElements of Successful Repatriation Programs
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The Role of Expatriate SpouseThe Role of Expatriate Spouse
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Expatriate RetentionExpatriate Retention
Exit from the home country
Quality of preparation
Entry to the host countryMonitoring and support
Entry back to the home countryReverse culture shock depends
on preparation and support
Exit from the home country
Quality of preparation
Entry to the host countryMonitoring and support
Entry back to the home countryReverse culture shock depends
on preparation and support
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Expatriates: “Handle with Care”?
Expatriates: “Handle with Care”?
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The Role of Repatriation in Developing a Global CadreThe Role of Repatriation in Developing a Global Cadre
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Copyright ©2014 Pearson Education, Inc. 10-18
Variables Influencing Success of Knowledge Transfer from
Repatriated Manager
Variables Influencing Success of Knowledge Transfer from
Repatriated Manager
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Variables Influencing Success of Knowledge Transfer from
Repatriated Manager
Variables Influencing Success of Knowledge Transfer from
Repatriated Manager
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Under the Lens: Expatriates’ Careers Add to Knowledge
Under the Lens: Expatriates’ Careers Add to Knowledge
Casio Calil returned to Sao Paulo to head up JP Morgan Asset Management
Expats returning to Libya after Gaddafi hoping business would improve
“Fly-jins” in Japan after disasters in 2011
Casio Calil returned to Sao Paulo to head up JP Morgan Asset Management
Expats returning to Libya after Gaddafi hoping business would improve
“Fly-jins” in Japan after disasters in 2011
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Copyright ©2014 Pearson Education, Inc. 10-21
Chapter Learning GoalsChapter Learning Goals
Become familiar with the use of global management teams to coordinate cross-border business.
Become familiar with the use of global management teams to coordinate cross-border business.
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Copyright ©2014 Pearson Education, Inc. 10-22
Global Management TeamsGlobal Management Teams
A collection of managers in or from several countries who must rely on group collaboration
Whirlpool Int’l: US-Dutch JW with administrative HQ in Italy; management team = Swedish, Italian, Dutch, American, Belgian, German
Teams must provide the means to communicate corporate culture, develop a global perspective, coordinate and integrate the global enterprise, and be responsive to local market needs
A collection of managers in or from several countries who must rely on group collaboration
Whirlpool Int’l: US-Dutch JW with administrative HQ in Italy; management team = Swedish, Italian, Dutch, American, Belgian, German
Teams must provide the means to communicate corporate culture, develop a global perspective, coordinate and integrate the global enterprise, and be responsive to local market needs
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Operational Challenges for Global Virtual Teams
Operational Challenges for Global Virtual Teams
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Virtual Teams’ Future NeedsVirtual Teams’ Future Needs
How to lead a virtual team meetingHow to coach and mentor virtuallyHow to monitor team progressHow to use communication
technologiesHow to manage team boundaries
How to lead a virtual team meetingHow to coach and mentor virtuallyHow to monitor team progressHow to use communication
technologiesHow to manage team boundaries
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Managing Transnational TeamsManaging Transnational Teams
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Managing Transnational TeamsManaging Transnational Teams
Advantages:Greater opportunity for global
competitionOpportunities for cross cultural
understandingExposure to different view
pointsDisadvantages:
Problems resulting from differences in languages
Complex decision making processes
Personality conflicts
Advantages:Greater opportunity for global
competitionOpportunities for cross cultural
understandingExposure to different view
pointsDisadvantages:
Problems resulting from differences in languages
Complex decision making processes
Personality conflicts
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Management Techniques to Deal with the Cross-Cultural
Collaboration Challenges
Management Techniques to Deal with the Cross-Cultural
Collaboration Challenges
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Copyright ©2014 Pearson Education, Inc. 10-28
Chapter Learning GoalsChapter Learning Goals
Recognize the varying roles of women around the world in international management.
Recognize the varying roles of women around the world in international management.
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Management Focus: The Role of Women in International
Management
Management Focus: The Role of Women in International
Management
Indra Nooyi—CEO, Pepsi
Soha Nashaat Head of Barclays Bank, Middle East
Indra Nooyi—CEO, Pepsi
Soha Nashaat Head of Barclays Bank, Middle East
10-29 Copyright ©2014 Pearson Education, Inc.
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Management Focus: The Role of Women in International
Management
Management Focus: The Role of Women in International
Management
10-30 Copyright ©2014 Pearson Education, Inc.
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Management Focus: The Role of Women in International
Management
Management Focus: The Role of Women in International
Management
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The Role of Women in International Management:
Japan
The Role of Women in International Management:
JapanOpportunities for women are tied
to cultural values and expectations regarding the role of women
Working married women = loss of face for husband – women were only allowed clerical positions
Only 9% of Japanese women are in managerial positions
“Japan has gone as far as it can go with a social model that consists of men filling all of the economic management and political roles”
Opportunities for women are tied to cultural values and expectations regarding the role of women
Working married women = loss of face for husband – women were only allowed clerical positions
Only 9% of Japanese women are in managerial positions
“Japan has gone as far as it can go with a social model that consists of men filling all of the economic management and political roles”
10-32 Copyright ©2014 Pearson Education, Inc.
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Chapter Learning GoalsChapter Learning Goals
Understand the variations in host-country labor relations systems and the impact on the manager’s job and effectiveness.
Understand the variations in host-country labor relations systems and the impact on the manager’s job and effectiveness.
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Working Within Local Labor Relations Systems
Working Within Local Labor Relations Systems
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The Impact of Unions on Business
The Impact of Unions on Business
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Organized Labor Around the world
Organized Labor Around the world
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Under the Lens: Vietnam the union role in achieving
manufacturing sustainability and global competitiveness
Under the Lens: Vietnam the union role in achieving
manufacturing sustainability and global competitivenessThe U.S. is Vietnam’s seventh
largest FDI countryFrom 1986: doi moi; 2000: stock
market established; member of ASEAN, AFTA and WTO; trade relations with U.S. normalized in 2006
Footwear and apparel manufacturing are offshored operations from Taiwan and South Korea
The U.S. is Vietnam’s seventh largest FDI country
From 1986: doi moi; 2000: stock market established; member of ASEAN, AFTA and WTO; trade relations with U.S. normalized in 2006
Footwear and apparel manufacturing are offshored operations from Taiwan and South Korea
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Under the Lens: Vietnam the union role in achieving
manufacturing sustainability and global competitiveness
Under the Lens: Vietnam the union role in achieving
manufacturing sustainability and global competitiveness10,000 workers in some buildings,
but grounds, infrastructure, cleanliness similar to western parks
Wages remain low; 20 day holidaySatisfactory living arrangement,
not inhumane or depressingBetter Work Vietnam
10,000 workers in some buildings, but grounds, infrastructure, cleanliness similar to western parks
Wages remain low; 20 day holidaySatisfactory living arrangement,
not inhumane or depressingBetter Work Vietnam
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Labor SystemsLabor Systems
Convergence in Labor systems
Divergence in Labor systems
Copyright ©2014 Pearson Education, Inc. 10-39
Forces for convergence:Global
competivenessPolitical changeNew market
economiesFree trade zones
Forces for convergence:Global
competivenessPolitical changeNew market
economiesFree trade zones
Competition for jobsCollective bargaining
methodsThe role of political
ideology, overall social structure, and history of industrial practices
Competition for jobsCollective bargaining
methodsThe role of political
ideology, overall social structure, and history of industrial practices
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Adapting to Local Industrial Relations Systems
Adapting to Local Industrial Relations Systems
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NAFTA and Labor Relations in Mexico
NAFTA and Labor Relations in Mexico
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Comparative Management in Focus: Labor Relations in
Germany
Comparative Management in Focus: Labor Relations in
Germany
Copyright ©2014 Pearson Education, Inc. 10-42
Codetermination law (mitbestimmung) is coming under pressure.
Union works councils are “co-managers”.
German unions are increasingly willing to make concessions.
Termination costs are very high
Codetermination law (mitbestimmung) is coming under pressure.
Union works councils are “co-managers”.
German unions are increasingly willing to make concessions.
Termination costs are very high
The German model holds that competition should not be based on cost.
Conflicting opinions over the value of codetermination
The German model holds that competition should not be based on cost.
Conflicting opinions over the value of codetermination
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ConclusionsConclusions
Ex-pat career management necessitates plans for retention during/after assignments
Ex-pat’s spouse plays a crucial roleGlobal management teams offer
greater opportunities for competition
Virtual global teams enable cost effective rapid knowledge sharing and collaboration
Women represent an underutilized resource
Labor relations environment, system processes vary around the world
Ex-pat career management necessitates plans for retention during/after assignments
Ex-pat’s spouse plays a crucial roleGlobal management teams offer
greater opportunities for competition
Virtual global teams enable cost effective rapid knowledge sharing and collaboration
Women represent an underutilized resource
Labor relations environment, system processes vary around the world
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