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1 © Copyright 2013 EMC Corporation. All rights reserved. GPS 2013. EMC Internal & Partners Only. © Copyright 2013 EMC Corporation. All rights reserved.
2 © Copyright 2013 EMC Corporation. All rights reserved. GPS 2013. EMC Internal & Partners Only.
THRIVING AMIDST DIVERSITY & CHANGE
APJ Global Partner Summit Break Out
David Webster President, APJ
3 © Copyright 2013 EMC Corporation. All rights reserved. GPS 2013. EMC Internal & Partners Only.
EMC Market Share Momentum Worldwide External Storage Revenue Share
Source: IDC, March 2013
LOSING
GAINING
2013
23%
30%
2010
#1
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THANK YOU
FOR 2012
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THE CHANGING LANDSCAPE
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Mainframe, Mini Computer
Terminals
MILLIONS OF USERS
THOUSANDS OF APPS
LAN/Internet Client/Server
PC
HUNDREDS OF MILLIONS OF USERS
TENS OF THOUSANDS OF APPS
Mobile Cloud Big Data Social
Mobile Devices
BILLIONS OF USERS
MILLIONS OF APPS
Source: IDC, 2012
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Disruptive / Opportunistic IT Trends
Mobile Cloud Big Data Social
T R U S T
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Mobile Cloud Big Data Social
T R U S T
Our Sweet Spot!
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WHAT CUSTOMERS WANT/NEED
Lower Operational
Costs
Increase Revenue
Reduce Risk
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IT SPENDING PRIORITIES
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The Complete Portfolio
The Software-Defined Data Center
Information Infrastructure
Content, Process & Collaboration Apps Next Generation Cloud & Big / Fast Data Apps
End User Computing
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Best-Of-Breed Information Storage & Protection
OUR PORTFOLIO HAS NEVER BEEN STRONGER
FASTEST GROWING
REFERENCE ARCHITECTURE
EMC VSPEX
#1 IN STORAGE
66.6% SHARE PURPOSE BUILT
BACKUP APPLIANCES
“The only vendor to offer a complete
portfolio of flash storage options.”
#1, 16% SHARE MID TIER STORAGE
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“EMC has one of the best portfolios in the industry,
which should translate into further share gains.”
“EMC will benefit from having built a strong portfolio
of assets in key areas of future industry growth.”
“We remain bullish on EMC. The company boasts a
broad and deep product portfolio in secular growth
markets, strong execution, and consistent financial
performance.”
EMC “is capitalizing on past investments (R&D and
SG&A investment - greater international reach and
channel expansion) and these investments should bear
fruit in 2013.”
“EMC is uniquely positioned to gain share and deliver
above-market growth.”
“EMC continues to be the best positioned amongst all
large system vendors to participate in the enterprise’s
embrace of cloud computing and big data and hence
continue gaining share in the enterprise market
in the future.”
EMC: BEST POSITIONED
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“The company seems poised to benefit thanks to a variety of hardware and software storage systems and cloud-based solutions that help clients manage massive amounts of data”
Fortune’s Most Admired Computer Companies
1. Apple
2. EMC
EMC: MOST ADMIRED
Source: Fortune Magazine, 2013
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CHANGE : OPPORTUNITY FOR GROWTH
Change In Core Technologies Centre & Edge & Network & Applications
Change In Global Economic Landscape The rise of APJ as No.1 economic region
Change In IT Industry – Vendor and Channel
Change In IT Consumption Model – Cloud
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People and Teams
Building The Pipeline
EMC Ecosystem
APJ FOUNDATION PRIORITIES - TIMELESS
Execution - Achieving Our Goals
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“No matter who you are, most of the
smartest people work for someone else”
Bill Joy
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STRENGTHEN OUR EMC ECOSYSTEM LINKAGE AND LEVERAGE
Global
Enterprise
Mid Market
SMB
Acquisition
People
Teams
APJ
EMC USA, EMEA
Software, ISV’s
Hardware, VCE
Service Providers
Velocity Resellers
Distribution
Alliances, S.I’s
Consultants
EMC CUSTOMERS PARTNERS
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2013 PARTNERING FOR SUCCESS
PREDICTABLE Channel Rewards Program, Common GTM Strategy, ROE
SIMPLE Scalable Solutions, Simplified Partner Program
What You Can Expect From EMC
PROFITABLE Incremental, Collaborative AND Stand Alone activity to build Quality Pipeline
1.
2.
3.
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Two Prong Strategy
Collaborate with EMC
Incremental to EMC
Partner Early, Grow Coverage
Invest in Complementary Skill Sets to EMC and Serve Customer Needs
Always Give us Feedback
2013 PARTNERING FOR SUCCESS
What We Expect From You
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+
TOGETHER in 2013….
THRIVING AMIDST
DIVERSITY & CHANGE
GPS 2013. EMC Internal & Partners Only.
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THANK YOU
23 © Copyright 2013 EMC Corporation. All rights reserved. GPS 2013. EMC Internal & Partners Only. © Copyright 2013 EMC Corporation. All rights reserved.
24 © Copyright 2013 EMC Corporation. All rights reserved. GPS 2013. EMC Internal & Partners Only.
Joergen Jakobsen VP & GM Channel Sales EMC – Asia Pacific & Japan
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Agenda
Channel Status
Market Opportunity
Voice of The
Partner
Channel Strategy
Conclusion
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Quick Facts about APJ:
• #1 Storage and Backup Vendor – and gaining market share
• Most of Product Sales via Channel – and gaining internal share
Winning with EMC
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• Increasing Number of Active Resellers
• Strong Focused Resellers
• Distribution Leverage
APJ Channel Landscape
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Creating Channel Leverage
EMC Sales Force Extension:
Significant portion of Channel Revenue is Incremental
298Hundreds of Net New Customer Accounts
Note: Q1 / 2013 Data
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EMC and Partner Leverage
Global
Enterprise
Mid-Market
SMB
SALES CYCLE PROSPECT… …ORDER FULFILLMENT
Extend Partner Scale and Reach
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32 © Copyright 2013 EMC Corporation. All rights reserved. GPS 2013. EMC Internal & Partners Only.
APJ Market Opportunity
• Thousands of Customers in APJ
• A few Hundred Global and Enterprise Named Accounts
• EMC is Channel Only outside Global / Enterprise Named Accounts
• EMC is #1, but with huge opportunity for growth
Global
Enterprise
Mid-Market
EMC Led
Channel only
EMC Led
Channel only
2011 2012+
SMB
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APJ MARKET OPPORTUNITY Partnering For Success
EMC OPPORTUNITY to Gain More Share
LARGE ADDRESSABLE
MARKET
EMC SHARE OPPORTUNITY
Large MID MARKET
Most Customers BEST ADDRESSED THROUGH CHANNEL PARTNERS
Global
Enterprise
Mid-Market
SMB
TH
OU
SAN
DS o
f CU
STO
MERS
Double
Dig
it B
$ T
AM
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EMC PRODUCT OPPORTUNITY Partnering For Success
1.5X M I D T I E R S T O R A G E
GROWTH RATE OF HIGH END STORAGE
LARGEST EMC OPPORTUNITY
1.8X B A C K U P & R E C O V E R Y
GROWTH RATE OF TOTAL STORAGE FASTET GROWING EMC
OPPORTUNITY
UNIFIED STORAGE VNX / VNXe
BACKUP & RECOVERY DATA DOMAIN
AVAMAR NETWORKER
BLOCK STORAGE VMAX
Medium GROWTH IN MID TIER
Lowest GROWTH IN HIGH END
Highest GROWTH IN BACKUP
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Mainframe, Mini Computer
Terminals
LAN/Internet Client/Server
PC
Mobile Cloud Big Data Social
Mobile Devices
MILLIONS OF USERS
THOUSANDS OF APPS
HUNDREDS OF MILLIONS OF USERS
TENS OF THOUSANDS OF APPS
BILLIONS OF USERS
MILLIONS OF APPS
Source: IDC, 2012
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The Bigger Picture Opportunity
MOBILE BIG DATA CLOUD SOCIAL
T R U S T
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Global Partner Survey:
• 511 Individual Responses
• 311 Different Partners
• All APJ Countries
APJ Voice of the Partners
Field Work: 8 Feb to 1 Mar 2013
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Stated Importance by APJ Partners
Very High
High
Medium
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EMC Stated Importance, Satisfaction
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Summary of APJ Progress
NPS: Promoters (Score 9-10) – Detractors (Score 0-6) on a 0-10 Point Scale
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APJ Partner Advisory Board
• Partner Profitability
• Mid Tier / S100 Product Opportunity
• Bill Scannell Executive Round Table
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Strategy & Directions
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2012 – THE YEAR OF THE CHANNEL
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2013 – THE DECADE OF THE CHANNEL
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Simple
Predictable
Profitable
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• Channel only Segments: e.g. Enterprise Select, Mid-Market
• Channel only Products: e.g. VNXe, DD160
• Channel only Solutions:
e.g. VSPEX
Prioritizing Channel
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• Free Training Days
• Programs / Rebates
• Thousands of marketing leads and highly qualified opportunities
• Hundreds of People in Channel focused roles in EMC APJ
Channel Investment
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EMC Channel Program – The BIG 6 Lead Flow
Converged Infrastructure
Focus Partner Program
Mid Tier / S100 Products
Enterprise Select
Rules of Engagement
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Conclusion • EMC is Committed to Lead the
Transformation • EMC Continues to Invest in
Channel as a key growth engine • EMC is Committed to Continuous
Improvement in Channel Programs
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What We Need from You:
• Continue to Work with EMC
• Bring more Opportunities and Accounts to EMC
• Invest in Skill Sets to Complement EMC and Solve Customer Issues
• Always give us feedback
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Joergen Jakobsen, EMC Email: [email protected] Tel: +65 6692 3774
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SERVICE PROVIDERS
Asia Pacific The All-in-One Theatre
Rohan Cook Director, Service Provider & Cloud
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Variable Expense vs Capital
Economy to Scale
Don’t need to Guess about Capacity
Increase Speed and Agility
No more spending money on “Heavy Lifting”
Global in minutes AWS
6 M
ain
Ben
efit
of
Clo
ud
Source: Jeff Bezos Speech - 2013
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Amazon Web Services and
the US National Institutes of
Health Announce the Largest
Catalog of Human Genetics is
Now Available in the Cloud
3/29/2012
Amazon Web Services Announces Rapid
Growth in the Public Sector – More Than 300
Government Agencies and 1,500 Education
Institutions Now Using AWS
10/10/2012
AWS and SAP Announce Certification of AWS
Infrastructure for SAP Business All-in-One
Solutions – Research Study Shows
Infrastructure Cost Savings of up to 69%
when Running SAP Solutions on AWS
5/11/2012
Google Mimics Amazon
Cloud With Google
Compute Engine
Wired, 6/28/2012
HP Today Announced HP Service
Anywhere, a Software-as-a-Service (SaaS)
IT Service Management (ITSM) Solution
10/22/2012
Citrix & NetApp Collaborate to
Simplify Cloud Storage Joint Integration
Drives Storage Optimization for Citrix
CloudPlatform and Apache CloudStack
Marketwire, 10/17/2012 We are now announcing the most
comprehensive Cloud on the planet Earth…
Oracle is the only vendor that offers a
complete suite of modern, socially-enabled
applications, all based on a standards-based
platform.
6/6/2012
Red Hat Introduces
Comprehensive Open Hybrid
Cloud Solutions Portfolio
Business Wire, 6/27/2012 IBM is Expected to Announce
That it will Ramp Up Efforts to
Sell Cloud Computing Services
to Midsize Businesses
The Time of India, 9/26/2012
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APJ Cloud Market
GRAPHS
10
9
8
7
6
5
4
3
2
1
2009 2010 2011 2012
ATTENTION SPAN OF PEOPLE
GRAPHS
10
9
8
7
6
5
4
3
2
1
2009 2010 2011 2012
ATTENTION SPAN OF PEOPLE
GRAPHS
10
9
8
7
6
5
4
3
2
1
2009 2010 2011 2012
ATTENTION SPAN OF PEOPLE
GRAPHS
10
9
8
7
6
5
4
3
2
1
2009 2010 2011 2012
ATTENTION SPAN OF PEOPLE
GRAPHS
10
9
8
7
6
5
4
3
2
1
2009 2010 2011 2012
ATTENTION SPAN OF PEOPLE
CLOUD MATURITY INDEX
100
9
0
8
0
70
6
0
50
4
0
JAPAN
MATURITY AS A PERCENTAGE
SOURCE: BSA GLOBAL CLOUD SCORECARD 2012
AUSTRALLIA SINGAPORE MALAYSIA INDIA INDONESIA CHINA THALIAND VIETNAM
83.3 79.2
76.0
KOREA
72.2
59.2
50.0 49.9
39.5
47.5 42.6
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Workloads Will Migrate To Private Clouds
Capacity
Performance
Private Cloud Virtual Private Cloud
Advanced Data Management
Enterprise SaaS
Basic Data Management
Private Cloud
Virtual Private Cloud
Hybrid Cloud
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Workloads Will Grow In Public Clouds
Capacity
Advanced Data Management
Public Cloud Storage
As-A-Service
Web Content
Online Archive
Performance
Enterprise SaaS
Private Cloud
Virtual Private Cloud
Hybrid Cloud
Basic Data Management
60 © Copyright 2013 EMC Corporation. All rights reserved. GPS 2013. EMC Internal & Partners Only.
Velocity Service Provider Program Purpose Statements
1. To enable a select group of service providers to successfully deliver cloud services to our customers thru:
– GTM Leverage
– Operating Leverage (through advantaged technology / services)
2. To attract and reward a broader group of service providers globally who have proven capabilities.
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Capturing Cloud Opportunities
Connect and Resell
Build and Join
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Next Steps…….
Additional Business Development Resources
Co-Marketing & Co-Selling Actions
Technology Use Case Service Creation Monetization
Value-Netting – BYO, Resell and/or
White Label ??
Accommodating Cloud Brokerage
If you plan to be a Service Provider – TALK TO EMC
If you plan to Re-Sell Cloud Services from Service Providers – CONTACT EMC TO LEVERAGE AN EMC SERVICE PROVIDER
Continue to provide FEEDBACK to EMC, to help us evolve our Service Provider Program
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Growing with EMC Channel Services
David Wirt VP, Global Services
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Ice excelllnce
Drive growth, profitability and market share with our partners through services programs, services
knowledge transfer and a partner-focused go-to-market strategy
Services Channel
EMC Delivered Services
Jointly Delivered Services
Partner Delivered Services
TCE
Partner Enablement
Services Growth
Products Growth
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Partner Services
Professional
Services
Support Services
Mostly on Implementation
services Enablement
Professional Services
Customer Support Services
Targeted EMC PS Offering
Targeted EMC Implementation
Services
Targeted Break/fix Services
With Partner
Partner Services plus EMC
FY12 focus FY13 leverage full portfolio
Changes to the services strategy for partners
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Services volume
Part
ner p
rofit
Sell EMC Services
Sell & Deliver EMC services
Partner Own Brand
Growth – core and partnered services vendors
TPM Other vars
Co-Op services
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EMC Cooperative Services Roadmap, much more to come
Direction of program largely based on partner feedback
• In Development – Guidance services
• Design and implementation review – DBClassify
• DB tuning, optimization and backend storage layout recommendations
• Definition Phase – Migrations:
• Assess, plan, test, execute – EMC platform data – P-V, V-V – Mailbox
– VSPEX – VSI
69 © Copyright 2013 EMC Corporation. All rights reserved. GPS 2013. EMC Internal & Partners Only.
EMC Presales - Partner Systems Engineers
We know the technical capabilities of our partners are critical to drive maximum value for our joint customers - as well as to help differentiate our partner’s offerings and maximize their profitability.
Our PSEs are actively enabling your presales resources in growth sectors such as:
– Cloud, Big Data, Trust
– Software Defined Data Centers
– Converged Infrastructure
– Application Infrastructures such as SAP and Oracle
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PSE - Partner Enablement Activities
• In Presales, success is securing the “technical win”
• In EMC, the Presales DNA has 3 vital parts:
1. Whiteboard
2. Demo
3. Design
To establish a suitable value proposition and competitively differentiate the solution
Our focus in 2013 and beyond – is sharing that DNA with your Presales resources
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Partner Engagement Model
Training and
Certification
EMC DNA
• Whiteboard
• Demo
• Design
Mentoring and
Development
Partner SE Enablement
…going from training … to showing our partners how to position, sell, and compete
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