LWW PPT Slide Template MasterHands Heal
Chapter 1
Copyright © 2012 Wolters Kluwer Health | Lippincott Williams & Wilkins
Body of Knowledge: Key components of the therapeutic relationship
Confidentiality
Understanding impact of trauma/shock
BOK Therapeutic Relationship continued
Interviewing Skills
Evaluate progress, integrate feedback, modify treatment plan
Copyright © 2012 Wolters Kluwer Health | Lippincott Williams & Wilkins
Develop Relationship: Interpersonal Skills
Manifest trust and respect
Practice:
Self-awareness
Self-acceptance
Self-regulation
Develop Relationship: Interpersonal Skills
Practice the following:
Develop Relationship: Interpersonal Skills
Use the following:
Gather Information
Be curious
Explore beyond the obvious
Accommodate the patient’s style: meet their needs and speak to their level of understanding
Copyright © 2012 Wolters Kluwer Health | Lippincott Williams & Wilkins
Gather Information: Pre-Interview
Professional message on phone, website, ads, social media
Preliminary phone contact:
Prepare them for visit (expectations, forms to fill out)
Establish need for additional information (prescription, insurance, etc)
Copyright © 2012 Wolters Kluwer Health | Lippincott Williams & Wilkins
Gather Information: Interview
Reflect patient’s goals for health and priorities for session
Explore past/concurrent treatments
Copyright © 2012 Wolters Kluwer Health | Lippincott Williams & Wilkins
Gather Information: Hands-on Interview
Visual observations
Palpation findings
Movement tests
Gather Information: Post-Interview
Identify Goals for Health
Prioritize goals for session
Based on current limitations regarding specific activities of daily living (ADLs)
Measurable (quantifiable and qualifiable)
Copyright © 2012 Wolters Kluwer Health | Lippincott Williams & Wilkins
Choose and Implement a Treatment Plan
Identify treatment goals (e.g., reduce inflammation, reduce pain, increase ROM)
Select treatment options to accomplish goals (e.g., lymphatic drainage, ice packs, resistive stretching)
Select self-care strategies to assist in accomplishing functional goals (e.g., ice packs, self-massage, isolated stretching)
Copyright © 2012 Wolters Kluwer Health | Lippincott Williams & Wilkins
Evaluate Progress, Integrate Feedback, Modify Treatment Plan
Compare results of pre and post assessment
Summarize observations
Were goals accomplished?
Was treatment effective?
What should continue?
What should change?
Summary
Information gathering
Evaluating progress, integrating feedback, and modifying the plan