copyright © 2008 by john wiley & sons, inc. all rights reserved chapter 4 common law, negligent...
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Copyright © 2008 by John Wiley Copyright © 2008 by John Wiley & Sons, Inc. All rights reserved& Sons, Inc. All rights reserved
CHAPTER 4CHAPTER 4
Common Law, Negligent Common Law, Negligent Hiring, and Employee RightsHiring, and Employee Rights
Copyright © 2008 by John Wiley Copyright © 2008 by John Wiley & Sons, Inc. All rights reserved& Sons, Inc. All rights reserved
INTRODUCTIONINTRODUCTION
Scrutinize employee applications, and do not hire on the Scrutinize employee applications, and do not hire on the spot. Make them come in for a second interview, which spot. Make them come in for a second interview, which creates an aura of privilege to work there – as it should creates an aura of privilege to work there – as it should be. Check references. Ask for written references if be. Check references. Ask for written references if possible.possible.
- Maren L. Hickton, Maren Incorporated, Pittsburgh, PA- Maren L. Hickton, Maren Incorporated, Pittsburgh, PA
Copyright © 2008 by John Wiley Copyright © 2008 by John Wiley & Sons, Inc. All rights reserved& Sons, Inc. All rights reserved
TALES FROM THE FIELDTALES FROM THE FIELDDelivery driver protects his turf…Delivery driver protects his turf…
Should the driver have been terminated?Should the driver have been terminated? Had someone been shot, what is the Had someone been shot, what is the
restaurant’s liability?restaurant’s liability? How should the restaurant protect its How should the restaurant protect its
employees from violent events?employees from violent events? What kind of background checks should be What kind of background checks should be
conducted on delivery drivers?conducted on delivery drivers?
Copyright © 2008 by John Wiley Copyright © 2008 by John Wiley & Sons, Inc. All rights reserved& Sons, Inc. All rights reserved
CHAPTER OVERVIEWCHAPTER OVERVIEW
Importance of pre-screening job applicantsImportance of pre-screening job applicants Negligence, liability, and reasonable careNegligence, liability, and reasonable care Common law and the employee Common law and the employee
relationshiprelationship At-will employmentAt-will employment Employee rights in the workplaceEmployee rights in the workplace Grounds for employee-initiated lawsuitsGrounds for employee-initiated lawsuits
Copyright © 2008 by John Wiley Copyright © 2008 by John Wiley & Sons, Inc. All rights reserved& Sons, Inc. All rights reserved
PRE-SCREENING APPLICANTSPRE-SCREENING APPLICANTS
Background checks and Background checks and drug screens are common in drug screens are common in large chain operationslarge chain operations
Due to high costs, smaller Due to high costs, smaller operations do not often pre-operations do not often pre-screen job applicantsscreen job applicants
Copyright © 2008 by John Wiley Copyright © 2008 by John Wiley & Sons, Inc. All rights reserved& Sons, Inc. All rights reserved
MULTI-MILLION DOLLAR MULTI-MILLION DOLLAR LAWSUITSLAWSUITS
Hotels and restaurants Hotels and restaurants have lost major lawsuits have lost major lawsuits as a result of the criminal as a result of the criminal and negligent acts of and negligent acts of their employeestheir employees
Costs of background Costs of background checks is minimal checks is minimal compared to a major compared to a major lawsuitlawsuit
Copyright © 2008 by John Wiley Copyright © 2008 by John Wiley & Sons, Inc. All rights reserved& Sons, Inc. All rights reserved
NEGLIGENCENEGLIGENCE
Negligence is doing (or not doing) what a Negligence is doing (or not doing) what a sane, reasonable person would (or would sane, reasonable person would (or would not) do under like or similar circumstancesnot) do under like or similar circumstances
Hospitality operations can be held liable Hospitality operations can be held liable for the negligent acts of its employeesfor the negligent acts of its employees
Copyright © 2008 by John Wiley Copyright © 2008 by John Wiley & Sons, Inc. All rights reserved& Sons, Inc. All rights reserved
REASONABLE CAREREASONABLE CARE
Restaurants and hotels must provide Restaurants and hotels must provide reasonable care to protect their guests reasonable care to protect their guests from harm or injuryfrom harm or injury
Each case is different, and what is Each case is different, and what is reasonablereasonable is often left up to the courts to is often left up to the courts to decidedecide
Copyright © 2008 by John Wiley Copyright © 2008 by John Wiley & Sons, Inc. All rights reserved& Sons, Inc. All rights reserved
FORESEEABLEFORESEEABLE
Establishments need Establishments need only protect against only protect against occurrences which occurrences which are foreseeableare foreseeable
A recently mopped restaurant floor could “foreseeably” cause a guest to slipand fall, so the restaurant provides reasonable care by placing the “wet floor” sign in the area as a warning to guests to be cautious
Copyright © 2008 by John Wiley Copyright © 2008 by John Wiley & Sons, Inc. All rights reserved& Sons, Inc. All rights reserved
COMMON LAW AND COMMON LAW AND NEGLIGENCENEGLIGENCE
Hotels and restaurants have a Hotels and restaurants have a common common lawlaw duty to protect their guests from harm duty to protect their guests from harm or injuryor injury
Hotels and restaurants must also exercise Hotels and restaurants must also exercise reasonable care in the practice of reasonable care in the practice of supervising the activities of their supervising the activities of their employeesemployees
Copyright © 2008 by John Wiley Copyright © 2008 by John Wiley & Sons, Inc. All rights reserved& Sons, Inc. All rights reserved
AT-WILL EMPLOYMENTAT-WILL EMPLOYMENT
In at-will employment In at-will employment states, employees states, employees can be terminated at can be terminated at any time and for any any time and for any reasonreason
Exceptions may Exceptions may include where a union include where a union contract is in forcecontract is in force
Copyright © 2008 by John Wiley Copyright © 2008 by John Wiley & Sons, Inc. All rights reserved& Sons, Inc. All rights reserved
ILLEGAL DISCRIMINATION NOT ILLEGAL DISCRIMINATION NOT ALLOWEDALLOWED
Numerous state and federal laws coverNumerous state and federal laws cover
employee/employer relationships, so even inemployee/employer relationships, so even in
an at-will employment state, management an at-will employment state, management
should have a justifiable, valid, and non-should have a justifiable, valid, and non-
discriminatory business reason for anydiscriminatory business reason for any
employee dischargeemployee discharge
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EMPLOYEE RIGHTSEMPLOYEE RIGHTSMany potential legal pitfalls can occur as a result of management’s failureto exercise reasonable care in employee relations…
WRONGFUL D
ISCHARGE
C
ONSTRUCTIVE DISCHARGE
ASSAULT AND BATTERY
INTENTIONAL INFLICTION OF EMOTIONAL DISTRESS
FALSE IMPRISONMENT
DEFAMATION BY LIBEL
DEFAMATION BY SLANDER
INVASION OF PRIVACY
NEGLIGENT HIRING
NEGLIGENT RETENTION
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IDENTIFY THE CIRCUMSTANCES THAT MAY PROVIDE IDENTIFY THE CIRCUMSTANCES THAT MAY PROVIDE AN EMPLOYEE WITH THE GROUNDS FOR FILING A AN EMPLOYEE WITH THE GROUNDS FOR FILING A
LAWSUIT BASED ON EACH OF THE FOLLOWINGLAWSUIT BASED ON EACH OF THE FOLLOWING
Wrongful dischargeWrongful discharge Constructive Constructive
dischargedischarge Assault and batteryAssault and battery Infliction of emotional Infliction of emotional
distressdistress False imprisonmentFalse imprisonment
Libel and slanderLibel and slander Invasion of privacyInvasion of privacy Negligent hiringNegligent hiring Negligent retentionNegligent retention
Copyright © 2008 by John Wiley Copyright © 2008 by John Wiley & Sons, Inc. All rights reserved& Sons, Inc. All rights reserved
SUMMARYSUMMARY
Importance of pre-screening job applicantsImportance of pre-screening job applicants Negligence, liability, and reasonable careNegligence, liability, and reasonable care Common law and the employee Common law and the employee
relationshiprelationship At-will employmentAt-will employment Employee rights in the workplaceEmployee rights in the workplace Grounds for employee-initiated lawsuitsGrounds for employee-initiated lawsuits