copyright© 2005 avaya inc. all rights reserved integrated management overview february, 2006
TRANSCRIPT
Copyright© 2005 Avaya Inc. All rights reserved
Integrated Management Overview
February, 2006
Copyright© 2005 Avaya Inc. All rights reserved
Avaya Site Administration
Release 3.1
Copyright© 2005 Avaya Inc. All rights reserved 3
Overview Description
• Integrated Management Application
• PC application that runs on Windows 2000, XP and Windows 2003 Server
• Single License Available at no-cost with purchase of new Communication Manager 3.1 or upgrade to Communication Manager 3.1
• Distributed on CD-ROM
• Customer Value – provides wizards and tools to facilitate Moves, Adds, and Changes
• Additionally provides terminal emulation and GEDI for access to Communication Manager for other administrative operations
Copyright© 2005 Avaya Inc. All rights reserved 4
Application Example
Copyright© 2005 Avaya Inc. All rights reserved 5
Existing Features • Administration Wizards including Add/Change/Remove
User and Change User Extension
• Ability to use templates for adding new objects
• Native Name Entry for Station Object
• Import/Export of admin fields for select objects
• Report generation
• Ability to schedule tasks to run at a later time
• GEDI (Graphically Enhanced DEFINITY Interface)
• Button Label Printing
• Basic Fault & Performance capabilities
• Email Notification (for Monitoring and Report Generation)
• Secure Connection to Voice and Messaging Systems through SSH
Copyright© 2005 Avaya Inc. All rights reserved 6
Communication Manager 3.1 SupportSet Types
• Modified Set Types – 4601+– 4602+
Copyright© 2005 Avaya Inc. All rights reserved 7
Communication Manager 3.1 SupportHardware Manager• Support for G250-DCP, G250-DS1, MM716,
MM316
Copyright© 2005 Avaya Inc. All rights reserved 8
Communication Manager 3.1 SupportAdditional Feature Support
• Increase Class of Restrictions (996)
• Increase IP Trunks for Signaling Groups
• Increase Text Fields for Feature Buttons
• Call Center
– Change Vector (Variable option)
– Forced Agent Logout
• MultiLingual Name Wizard (Name/Name2 support)
– Agent-LoginIDs, Vectors, VDNs, Hunt-Groups, Trunk-Groups, Stations, Intercept Treatment
• Incoming Call Handling Treatment and Public Unknown Numbering Tables (Import/Export objects)
Copyright© 2005 Avaya Inc. All rights reserved 9
Communication Manager 3.1 SupportMultiLingual Name Wizard
• Supports Name and Native Name Entry in Unicode
• Change Operation Only
• Object Must Already Exist (Added)
Copyright© 2005 Avaya Inc. All rights reserved 10
Communication Manager 3.1 SupportAdditional Platform Support
• Communication Manager Media Servers
– S8720
– S8400
• Messaging
– Modular Messaging 3.0 (LDAP over SSL)
Copyright© 2005 Avaya Inc. All rights reserved 11
Customer Requested Enhancements
• Vector Steps Within Import/Export
• Field Delimiter and Import/Export Directory Settings
• Increase Target System Display
• Add Date Range to Trunk Analyzer Report
• Port Usage Window (resize, print, export capability)
• Minimize Unused Port Output
• Return to Default Order (Import Grid)
Copyright© 2005 Avaya Inc. All rights reserved 12
Customer Requested EnhancementsExample: Vector Steps (Import/Export)
Increased Target System Display
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Customer Requested EnhancementsExample: Default Field Delimiters & Directory
• Configure Default Field Delimiters used for Import/Export
• Configure Default Directory for Import/Export
Copyright© 2005 Avaya Inc. All rights reserved
Avaya Voice Announcement Manager
Release 3.1
Copyright© 2005 Avaya Inc. All rights reserved 15
Overview Description
• Integrated Management Application
• Stand-alone application that runs on Windows 2000, XP and Windows 2003 Server
• Available as part of Administration Tools and Network Management offers
• Distributed on Administration Tools CD-ROM with Avaya Site Administration
• Customer Value – Provides enhanced administration, as well as backup/restore of announcements WAV files and their properties
Copyright© 2005 Avaya Inc. All rights reserved 16
Application Example
Copyright© 2005 Avaya Inc. All rights reserved 17
Existing Features • Supports TN2501 VAL Boards, Virtual VAL Boards
(G700/G350/G250), and Audio Groups
• Allows the user to create new announcement properties and FTP associated audio file
• Allows the user to delete the displayed announcement file, as well as announcement properties
• Allows restore of announcement files and properties
• Allows backup of announcement files according to a specified schedule.
• Allows broadcast of announcement files according to a specified schedule
• Allow viewing of up to five announcement property screens at once
Copyright© 2005 Avaya Inc. All rights reserved 18
Existing Features (continued) • Provides a task editor for creating/modifying tasks to be
scheduled.
• Allows the user to store the created tasks, which can be used later as template for creating new tasks.
• Provides email notification to a specified/configured email address for completion or error notification.
• Provides the ability to move files and properties from one board to another on the same voice system.
• Search for either announcement property or audio file
• Import/Export of announcement properties
• Print/Print Preview announcement properties
• Supports SSH connection to Linux-based Media Servers
• Supports SFTP for wav file transfer to TN2501AP boards
Copyright© 2005 Avaya Inc. All rights reserved 19
SCP Support• Support SCP for file transfer to G250/G350 Media Gateways• Utilizes the Avaya Load MIB supported on the Media Gateways• OpenSSH SCP Server provided on installation CD (installation optional)
Copyright© 2005 Avaya Inc. All rights reserved 20
SCP Support (continued) • SCP not supported
for file transfer to TN2501AP boards (SFTP), G700 gateways (FTP)
• SNMPv3 Credentials are configurable for each Media Gateway individually
• SNMPv3 Credentials are displayed on the VAL Board Properties Screen
Copyright© 2005 Avaya Inc. All rights reserved 21
Scalability Enhancements• Provide Folders for Organizing Navigation Pane
– Folders for Audio Sources and Audio Groups
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Audio Group Enhancement• Provide Ability to search group membership
– Find
– Find and Replace
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Move Announcement Enhancement• Enhanced to provide the ability to move multiple announcement
properties from one source to another
• Includes option to additionally move the associated .wav file
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Communication Manager 3.1 Support• Support Announcements on New Media Gateways
– G250-DCP
– G250-DS1
• Support Announcement Sources on New Media Server Platforms
– S8720
– S8400
Copyright© 2005 Avaya Inc. All rights reserved 25
Customer Requested Enhancements
• Enhance Move Audio File Wizard to move multiple files with a single operation
• Enhance Export Wizard to Allow the Specification of Filters
• Modify Application to Operate for Non-Admin User (data files stored in Documents and Settings per user)
• Enhance Application Look and Feel to Match Other Integrated Management Applications
• Externalize Text Strings to Migrate Toward Localization Support (No Language Translation Provided)
Copyright© 2005 Avaya Inc. All rights reserved
VoIP Monitoring Manager
Release 3.1
Copyright© 2005 Avaya Inc. All rights reserved 27
Overview Description
• Customer Value– Collects and monitors QoS data for VoIP calls
– Alerts via SNMP traps when QoS thresholds exceeded
– View IP trunk (media gateway) performance
– Search and display sessions based on QoS, endpoint addresses and extensions
• Unique Features– Tailored for Avaya devices
– Supports for SCCAN (Motorola phones) and SUSHI (SIP) phones
– Historical analysis
– Scalable
VoIP Monitoring Manager 3.1
Copyright© 2005 Avaya Inc. All rights reserved 28
Solution View – VMM Architecture
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Technical – Capacities, Limitations, Procedures• Database Issues
– Supports MSDE, Microsoft SQL Server 2000 and 2005– Database size determine by
• Length of time data is stored• Call types• Call traffic volume• Reporting interval
• Network Traffic Issues– Network performance– NIC on VMM server– RTCP monitor performance and VMM database performance
• Consider more than one VMM server if more than 4000 concurrent streams at peak traffic condition. This equates to 2000 concurrent calls.
Copyright© 2005 Avaya Inc. All rights reserved 30
New Feature: VMM Server as Windows Service
• VMM Server now runs as a Windows Service
• Server starts automatically when machine is started
• Server status is displayed as tray icon in Windows Task Bar
• Start / stop server by context (right-click) menu
Copyright© 2005 Avaya Inc. All rights reserved 31
New Feature: QoS Graphical Enhancements
Additional metrics in detail reports for endpoints and sessions:
• Jitter buffer over/under runs
• Jitter buffer delays
• Number sequence jumps
• Max sequence jump
• Number sequence falls
• Max sequence falls
• Received octets
Copyright© 2005 Avaya Inc. All rights reserved 32
New Feature: User-specified Aliases• User can specify “friendly” aliases for IP addresses that are used
throughout the VMM user interface, such as result lists.
Configuring aliases from the server
Configuring aliases from the client
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New Feature: User-specified Aliases• User can toggle between using aliases or regular IP addresses in
display.
Aliases are off – IP addresses used Aliases are on – text labels used
Copyright© 2005 Avaya Inc. All rights reserved 34
Database Improvements
• User can significantly improve database performance using “Store Bad Calls Only” option
• Sessions with good QoS characteristics are not stored
– Improve runtime performance
– Reduce database sizes
• This feature is optimized in VMM 3.1. VMM 3.0 stores all calls and purges good calls regularly. VMM 3.1 does not store good calls in the first place
Copyright© 2005 Avaya Inc. All rights reserved
Network Management ConsoleVoIP System View
Release 3.1
Copyright© 2005 Avaya Inc. All rights reserved 36
Overview Description
• Support for new hardware
• Processor Ethernet
• Improved status reporting for IP Phones
• Fault Reporting Enhancements
• Improved display of LSPs, SIP Phones and Audix
• User Search improved
VoIP SystemView 3.1
Copyright© 2005 Avaya Inc. All rights reserved 37
New Hardware Support
• G250-DCP, G250-DS1
• IP Phones: 4625SW, 4626, 4627
• S8400
• S8500 IBM Blade Server
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Processor Ethernet
• New feature supported in S8500
• Displays IP Phones and Gateways registered directly to CM
• CLAN-homed phones and gateways continue to be displayed as in the past
Copyright© 2005 Avaya Inc. All rights reserved 39
Improved IP Phone Status Reporting
• IP Phone status is based on “ping” reachability
– typically monitored every 15 minutes
• New – Link Down and Link Up traps received from connecting gateway or switch will update associated IP Phone’s status immediately
• Supported for IP Phones connected to:
– Avaya P330, C360, G250 / BRI / DS1 / DCP, G350
– Extreme Summit, BlackDiamond and Alpine
• Requires NMS to be listed as trap receiver in each gateway and infrastructure switch
Copyright© 2005 Avaya Inc. All rights reserved 40
Improved Fault Reporting
• Support for MSS traps from CM servers and Gx50 gateways
• Alarm Refinements identify additional information in fault traps received from CM
• Support for SES 3.0 traps
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Other Enhancements
• SIP Phones now displayed under associated SES server
• Hierarchy displayed under active LSPs
• Intuity Audix’s now grouped neatly under new “Adjuncts” branch
Copyright© 2005 Avaya Inc. All rights reserved 42
User Connectivity Search
Click on Find
A search dialog is opened for searching for this user’s phone on your VoIP network
Multiple search options
Search has been enhanced to find entries in all Views
New in 3.1
Copyright© 2005 Avaya Inc. All rights reserved 43
Bring Convergence to VoIP System View
Locate users and extensions in your network:
•which VoIP server serves it•which VoIP device it is connected to•which module/port/vlan it is connected to
•User name, Phone type, extension
Copyright© 2005 Avaya Inc. All rights reserved
Software Update Manager Central TN Board Upgrades & Inventory
Release 3.1
Copyright© 2005 Avaya Inc. All rights reserved 45
Overview
• Provides a detailed Inventory of TN boards
• Simplifies firmware downloads for managed Avaya devices in large scale networks by providing a quick simple process for software updates:
– Discovery – automatically detect and display customer firmware inventory
– Analyze - checks the firmware versions currently in use against the latest versions available from Avaya Support web site and recommends updates
– Retrieve – downloads new releases from Avaya’s Web site and stores it on the NM Server
– Download – schedule a download of the firmware for immediate or deferred execution
Avaya Software Update Manager
Copyright© 2005 Avaya Inc. All rights reserved 46
Inventory View
• Provides a detailed Inventory of TN boards showing
– Controlling CM
– Port Network
– Module location
– Board Type
– Hardware and Firmware Vintages
• Filter or sort by any attribute
• Export to CSV
Copyright© 2005 Avaya Inc. All rights reserved 47
Product Coverage
• Central Gateway TN Boards (as of CM 3.1)– CLAN, IPSI, VAL, Crossfire, Cruiser, Prowler, SIPI– All programmable TDM Circuit Packs
• Media Gateways (since product launch)– G350, G700, G250, G250-BRI,-DS1,-DCP
• Media Modules (since product launch)– MM710,MM711,MM712,MM714,MM717,MM720,MM722,MM312,MM760
• IP Phones (as of IM 3.0)– 46xx (excluding 4630)
• Cajun Switches – P130, P330, P330-ML,C360,C460,X330-WAN,X330-ATM (since product launch)– P580, P882 (as of version 5.0)
• Wireless Products (since product launch)– W310 Mobility Gateway (SCCAN)– AP-3, AP-4, AP-5, AP-6
• Discontinued Products: M770, M770-ATM, P120, P550
Copyright© 2005 Avaya Inc. All rights reserved
Avaya MultiSite Administration
Release 3.1
Copyright© 2005 Avaya Inc. All rights reserved 49
MultiSite Administration (MSA) Overview
• Avaya Integrated Management (IM) Application
• Component of System Management Offer (formerly the Advanced Converged Management Offer)
• Client/server based application – Red Hat Linux ES/AS 3.0
(upgrades) and ES/AS 4.0 (new installs) required for server
– Web browser access for administrators
– Shared use of connections to voice systems
BrowserClient
MSAServer
Avaya Communication Manager
Copyright© 2005 Avaya Inc. All rights reserved 50
Existing Features • Co-resident with FPM and IMD• Support for move/add/change tasks and wizards:
stations, system passwords, button label printing, etc. • Ability to use templates for adding new objects• Native name/Unicode/NAME2 entry for selected objects• Ability to schedule tasks to run at a later time• List/Display reports with e-mail support• Multiple voice systems and multiple users• Secure Connection to Voice and Messaging Systems
through SSH• Assignment of roles/permissions to partition
administrative control– Control at voice system level– Control at object level
Copyright© 2005 Avaya Inc. All rights reserved 51
Communication Manager 3.1 Support
New Set Types Supported
• 4601+
• 4602+
Copyright© 2005 Avaya Inc. All rights reserved 52
Communication Manager 3.1 Support(continued)• Support for station ports on G250-DCP and
G250-DS1
• Support for MM716 (24 line-side Analog ports)
• Call center support: Forced Agent Logout
• Support for new platforms: S8720 and S8400
• Increase Class of Restrictions
• Increase Text Fields for Feature Buttons
Copyright© 2005 Avaya Inc. All rights reserved 53
Additional Modular Messaging Support in MSA 3.1• Support connecting to Modular Messaging
via LDAP over SSL
– Configuration via Integrated Management Database
• Support transfer of Native Name (Name2) to Modular Messaging Subscriber Name
Copyright© 2005 Avaya Inc. All rights reserved 54
Vector Support in MSA 3.1• New Vector
Object in System Manager
• Change
• Duplicate
• Insert/Delete Step
• Select From List of Announce-ments
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Miscellaneous MSA 3.1 Enhancements• Display System Management Objects in Table Format*
• Merge Report Manager and Data Manager
• Non-Station Object Lock Report
• History for Quick Command*
• File Filters for “Save as” Operations
• Port Validation Before Task is Submitted
• Reserve Ports for Future Use
• Present All Options for Commands in Quick Command*
• Copy Size of Abbreviated Dialing Personal Lists on Station Duplication
* Items shown in more detail in subsequent slides
Copyright© 2005 Avaya Inc. All rights reserved 56
Miscellaneous MSA 3.1 Enhancements• Display Additional
Objects in Table Format including:
– AAR Analysis
– AAR Digit Conversion
– Alias Station
– ARS Analysis
– ARS Digit Conversion
– Class of Service
– Coverage Remote
– Feature Access Codes
Old Format
New Format
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Miscellaneous MSA 3.1 Enhancements• Quick Command
History has pull-down menu with last 25 commands executed
• Additional Static List including:
– add station next– change station– list cor– list coverage
path– list ars analysis– list dialplan
analysis– list hunt-group– list history
• Help shows all valid entries similar to F5 function on the SAT
Copyright© 2005 Avaya Inc. All rights reserved
Avaya Fault and Performance Manager
Release 3.1
Copyright© 2005 Avaya Inc. All rights reserved 59
Fault and Performance Manager 3.1 Overview
• Integrated Management Application
• Java applet that runs in Internet Explorer 6.0 browser on Windows 2000, XP and Windows 2003
• Available as part of the System Management offer
• Provided on CD-ROM for Linux Server
• Linux platforms include: Red Hat Enterprise Linux ES 3.0 and 4.0, RHEL AS 3.0 and 4.0
• Customer Value – monitors fault status for media servers and adjuncts, as well as provides performance measurement reports for media servers
Copyright© 2005 Avaya Inc. All rights reserved 60
Fault and Performance Manager 3.1Application Example
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Fault and Performance Manager 3.1• Existing Functionality:
– Trap Reception from Avaya Voice Systems and Adjuncts
– Display Status of Avaya Voice Systems and Adjuncts in Various Device Maps (DCS Connectivity View, IP Connectivity View, System Groups, Clusters, etc…)
– Propagation of Status Upwards from Lower Level components
– Drill-down to lower level components, such as Port Networks, Media Gateways, TN boards, etc…
– Configuration and Status Display
– Collection and Display of Exceptions, tagged to appropriate component
– Performance Data Collection and Reporting Capabilities
Copyright© 2005 Avaya Inc. All rights reserved 62
Fault and Performance Manager 3.1• New Support for 3.1 Features:
– S8400
– S8720
– Processor Ethernet/Enhanced LSP
– Crossfire Duplication (Status Media Processor)
– G250-DCP/G250-DS1
– MM716/MM316
• Help-Desk Assist functionality
• Provide Enhanced Alarm/Trap Filtering in Support of Alarm Refinements
• SNMP Trap Reception for VoIP Monitoring Manager
• Performance Data Alerting
Copyright© 2005 Avaya Inc. All rights reserved 63
Fault and Performance Manager 3.1S8400 Support
Graphic View
Tree View
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Fault and Performance Manager 3.1Processor Ethernet Support
Shows IP Connections to the PE
New on S8500 platforms
Already there for CLAN and S8300
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Fault and Performance Manager 3.1G250-DCP/G250-DS1 Support
G250 Tree View
Graphic View
G250 Details
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Fault and Performance Manager 3.1MM716/MM316
• Display of MM716 in Media Gateway Configuration and Status
• Both Table and Graphic View
• Same Type of Display for MM316
Copyright© 2005 Avaya Inc. All rights reserved 67
Fault and Performance Manager 3.1Crossfire (TN2602AP) Duplication Support• Display of
TN2602 Configuration and Status
• Status DSP Shows Duplicated Board Data
• Can also Busyout and Release TN2602 Board
Copyright© 2005 Avaya Inc. All rights reserved 68
Fault and Performance Manager 3.1 Help Desk Functionality
Clicking the exception button
will provide the user with alarm and error code details
Copyright© 2005 Avaya Inc. All rights reserved 69
Fault and Performance Manager 3.1 Help Desk Functionality (continued)
Select Error Description
To invoke detailed description associated error codeCustomer can enter notes on error and create knowledge database.
Copyright© 2005 Avaya Inc. All rights reserved 70
Fault and Performance Manager 3.1 Help Desk Functionality (continued)By clicking on Helper The Maintenance Manual is
displayed, providing detailed information on that specific alarm
Copyright© 2005 Avaya Inc. All rights reserved 71
Fault and Performance Manager 3.1 Help Desk Functionality (continued)
Clicking on Sat Connection will launch the Communication Manager Native Configuration Manager, allowing the user to perform the needed maintenance tests.
Note: Requires S8700, S8500 or S8300, and customer must have maintenance permissions
Copyright© 2005 Avaya Inc. All rights reserved 72
Fault and Performance Manager 3.1 Help Desk Assist Functionality• Assist Function Performs the Required Analysis
– Need Permissions to access Assist Function
– Automatically Runs Tests
– Does Analysis and Next Steps as Needed
– Creates Report with Analysis Results
– Provides Access to Launch Other Integrated Management Tools for Further Troubleshooting
– Initial Supported Maintenance Objects: DIG-IP-S, DIG-LINE
– This Release Provides Introductory Support, with more objects to follow in subsequent releases
Copyright© 2005 Avaya Inc. All rights reserved 73
Fault and Performance Manager 3.1 Help Desk Assist Functionality
Copyright© 2005 Avaya Inc. All rights reserved 74
Fault and Performance Manager 3.1 Help Desk Assist Functionality• Displays
Results of Tests Run
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Fault and Performance Manager 3.1 Performance Data Alerting• Based on Data Collected; Not Done in Real Time
• Can Base Alerting on Any Variable in List Measurements Report
• Result Can Trigger Trap, Email, or ARS Script
Copyright© 2005 Avaya Inc. All rights reserved 76
Fault and Performance Manager 3.1 Alarm Filtering in Support of Alarm Refinements• Customers
can define Default or Custom Alarm Filtering for traps
• Includes SNMP trap generation for warning level alarms
Copyright© 2005 Avaya Inc. All rights reserved 77
Fault and Performance Manager 3.1 Alarm Filtering, Traps for Warning Level Alarms• High Granularity Filtering based on Category, Severity,
Maintenance Object, and even Location
• Specific Definable Actions, such as Email, ARS Script, Trap Generation (with user-definable severity)
Copyright© 2005 Avaya Inc. All rights reserved 78
System View/NMS Integration 3.1Overview
• Provides integration between Fault and Performance Manager and HP OpenView
• Supports HP OpenView Versions 7.01 and 7.5
• Integrates with HP OpenView on Windows 2000, Windows 2003 or Solaris 9/10
• Provides status and discovery of media servers and adjuncts in Avaya sub-maps within HP OpenView
• Provides integration with U.S. (state) and Custom maps
• Provides launch point for other Integrated Management applications
Copyright© 2005 Avaya Inc. All rights reserved 79
System View/NMS Integration• Existing Functionality:
– Trap Reception from Avaya Voice Systems and Adjuncts
– Display Status of Avaya Voice Systems and Adjuncts in Various HP OpenView Maps (DCS Connectivity View, Server View, Custom View, US Map View, etc…)
– Context Sensitive Launching of Integrated Management applications, such as VoIP Monitoring Manager, Fault and Performance Manager, MultiSite Administration, etc…
Copyright© 2005 Avaya Inc. All rights reserved 80
System View/NMS IntegrationDefault Map View Example• Available
Avaya Map Views within HP OpenView
– Default
– US Map
– Custom Map
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System View/NMS IntegrationUS Map View Example
• US Map Shows placement within a US Map with States defined within the Integrated Management Database Device Configuration
Copyright© 2005 Avaya Inc. All rights reserved 82
System View/NMS IntegrationDCS View Example
• DCS View shows the DCS connectivity between Avaya Voice Systems
Copyright© 2005 Avaya Inc. All rights reserved 83
System View/NMS IntegrationIP Trunk View Example
• IP Trunk View map is available from drill-down
• Displays IP Trunking between Avaya devices
Copyright© 2005 Avaya Inc. All rights reserved 84
System View/NMS Integration Enterprise Survivable Servers (ESS) Example• Labeling of
Media Servers as Enterprise Survivable Servers (ESS)
• Status Indicator for when an ESS is Active (Up Arrow)
Copyright© 2005 Avaya Inc. All rights reserved
Integrated Management Database
Release 3.1
Copyright© 2005 Avaya Inc. All rights reserved 88
Integrated Management Database 3.1 Overview
• Integrated Management Application
• HTML Pages viewable in Internet Explorer 6.0 browser on Windows 2000, XP and Windows 2003
• Available as part of the System Management offer
• Provided on CD-ROM for Linux Server
• Linux platforms include: Red Hat Enterprise Linux ES 3.0 and 4.0, RHEL AS 3.0 and 4.0
• Customer Value – provides a single interface for administration of users and configuration data of managed systems for MultiSite Administration, Fault and Performance Manager and Proxy Agent
Copyright© 2005 Avaya Inc. All rights reserved 89
Integrated Management Database 3.1Application Example
Copyright© 2005 Avaya Inc. All rights reserved 90
Integrated Management Database 3.1• New Password Security Features:
– Force Admin Login Password Change (First use of default password for the “admin” login shall automatically prompt the user to change the password)
– Login password requirements (Passwords must be at least 8 characters in length; Length is administrable)
– Password Re-Use (Passwords cannot match any one of the previous four passwords)
– Password Contents (Passwords must contain at least one alphabetic character and one numeric character)
– Password Change Rate Limiter (Passwords cannot be changed more than once a day; Rate is administrable)
– Password Change Error Display (display error messages that provide guidance on why a password was not accepted)
– Password-Aging (passwords must be changed after 60 days; Cycle length is administrable)
Copyright© 2005 Avaya Inc. All rights reserved 91
Integrated Management Database 3.1• New Password Security Configuration and Display
Copyright© 2005 Avaya Inc. All rights reserved 92
Integrated Management Database 3.1• New Features:
– Add New Element Type for S8400
– Support for MSA (configuration of LDAP over SSL for Modular Messaging)
– Support for FPM (Permissions for Helpdesk and Assist Engine & Global Default for SNMP Access)
– New VMM Element
– Copy Element Function
Copyright© 2005 Avaya Inc. All rights reserved 93
Integrated Management Database 3.1
• New S84XX Element Type
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Integrated Management Database 3.1
• Configuration of LDAP over SSL
• Used by MultiSite Administration to connect to Modular Messaging 3.0 or later
Copyright© 2005 Avaya Inc. All rights reserved 95
Integrated Management Database 3.1
• Additional FPM roles
– Helper
– Assist
• Used by Fault and Performance Manager (FPM) to restrict access to the Troubleshooting functions: Helper and Assist
Copyright© 2005 Avaya Inc. All rights reserved 96
Integrated Management Database 3.1
• New Copy Capability
• Retains Same Properties and Configuration as the Element Copied
• Need Unique Name, Product ID and IP address
Copyright© 2005 Avaya Inc. All rights reserved
Integrated Management Offers
Release 3.1
Copyright© 2005 Avaya Inc. All rights reserved 98
Integrated Management – v3.1 Structure(Same as v3.0)
Shipped with qualifying CM sales:ASA, NM ConsoleProvisioning
Basic admin tools:ASA, VAM, VMM Trial
Tools for administration of VoIP networks:NM Console, ProvisioningASA, VAM, VMM Trial
VoIP network monitoring tools:VMM
Multiple voice servers at multiple locations: FPM, MSA, PA
Integrated Management
Entitlement Admin Enterprise MonitoringSystem
Management
Copyright© 2005 Avaya Inc. All rights reserved 99
Integrated Management v3.1 - Offers
IntegratedManagement
EntitlementOffers
Administration Offers
EnterpriseNetwork Management
System Managementaka - Advanced
MonitoringOffers
StandardASA
VMM 90 Day Trial
EnterpriseNM Console, Provisioning
ASA, VMM 90 day trial
Basic Admin.ASA, VAM
1 License eachVMM 90 day trial
Campus AdminUnlimited ASA, VAM
Single siteVMM 90 day trial
Corporate AdminUnlimited ASA, VAM
No RestrictionsVMM 90 day trial
Enterprise1-5 Voice Sys.
NM, Prov, ASA, VAM, VMMVMM 90 day trial
1-10 Voice SystemsFPM, MSA, PA
11-50 Voice SystemsFPM, MSA, PA
51+ Voice SystemsFPM, MSA, PA
Standard MonitorVMM
2000 Endpoints
Additional Licensesin
Increments of 2000
EnterpriseMonitoring
NEW
Copyright© 2005 Avaya Inc. All rights reserved 100
Integrated Management 3.1 offersFour main Offers
• Administration tools
– ASA, VAM, VMM (90 day trial)
• Enterprise Network Management
– Network Management Console, PIM, Updt. Mgr., Cfg. Mgr.
– ASA, VAM, VMM (90 day trial)
• System Management
– MSA, FPM, IMD, Proxy
• Monitoring
– VoIP Monitoring Manager (VMM)
Copyright© 2005 Avaya Inc. All rights reserved 101
Administration Tools - 3.1 offers
• Administration tools– Basic admin package
1 license each of ASA and VAM
– Campus admin package unlimited licenses of ASA and VAM for use within a corporate campus
– Enterprise admin package unlimited licenses of ASA and VAM for use in a country
• Entitlements – no changes Note: All offers include a 90 day trial of VMM
Copyright© 2005 Avaya Inc. All rights reserved 102
Enterprise Network Management v3.1offers
• Enterprise Entitlement – For qualifying CM sales
– NMC, 1 license for ASA, VAM
• Enterprise Offer 1-5 CM -
– Support for up to 1000 managed devices, up to 4000 un-managed devices (IP Phones)
– NMC, 5 licenses for ASA VAM
• Enterprise Solaris - Requires HPOV
– NMC, 5 licenses for ASA VAM
• All Enterprise offers Include
– Upgrade offers from v3.0Note: All offers include a 90 day trial of VMM
Copyright© 2005 Avaya Inc. All rights reserved 103
Monitoring v3.1 offers
Basic Monitoring package –
– VMM with a license for 2000 endpoints and 40 gateways
• Monitoring Additional licenses
– Additional license for 2000 endpoints and 40 gateways
• Enterprise Monitoring
– VMM with license for unlimited endpoints and gateways
Note: VMM is licensed through RFA. All RFA rules apply
NEW
Copyright© 2005 Avaya Inc. All rights reserved 104
System Managementv3.1 offers
• Just the Linux server apps – – Fault and Performance Manager - Multi Site
Administration
– Proxy Agent and Integrated Management Database
• System Management 1-10 CM --- Upgrade from v3.0
• System Management 11-50 CM --- Upgrade from v3.0
• System Management 51+ CM --- Upgrade from v3.0
• The Special upgrade from v3.0 that includes all applications is Still available
Copyright© 2005 Avaya Inc. All rights reserved 105
Management Solutions Customized Management Solutions
• The Customized Management Solutions team will address customer’s expectations for managing our IP Telephony solutions.
• The Customized Management Solutions team has a global focus and engages in the following efforts:
–Customer Training • Tailored to meet individual customer training requirements
– Each customer has focused hands on training on their equipment to better familiarize themselves with AIM capability
– Customized to only focus on applications that the customer will be using
• Training can be on-site or via webex
• For details email [email protected]
Copyright© 2005 Avaya Inc. All rights reserved
Thank you!