©copyright 2004 by paul s bender unctad regional conference ict strategies for competitiveness and...

©Copyright 2004 by Paul S Bender

UNCTAD Regional Conference ICT Strategies for Competitiveness and Development in Latin America and the

CaribbeanRio de Janeiro, Brazil – 25 November 2003

Perspective of the International Business Community: The

Competitive Edge in ICT & Logistics

Paul S BenderPartner

Supply Chain Executive Advisors, LLCMiami, Florida, U.S.A.([email protected])


Objectives

• Offer working definitions

• Summarize the main issues determining competitive edge in ICT & Logistics.


Logistics DefinitionP S Bender

• In motion• In process• In wait.

The management of physical inventories


TECHNIQUECalculus/Math Programming

Prob & Stat Analysis

Complex Adaptive Systems

Game TheoryHeuristics

Simulation

APPROACHOptimization

Satisficing

Quantification

Agent-Based Models

Strategic Games

Trial & Error: E-Rules

Cause & EffectDescriptive

TYPE

Prescriptive

Decision Support Systems

Solver Classification


• Independent

• Worldwide

• Networked

• Opto-Electronic

context infrastructure supporting

THE INTERNET

• Content

• Computing

• Communications


Ubiquitous available everywhere

Non-stop works around the clock

Scalable supports unlimited users

Multi-media data, audio, video signals

Digital high fidelity

Fast real time response

Interactive duplex communications

Hyper-segmenting one-to-one contacts

Multi-exchange simultaneous multi-users

Very low cost getting cheaper.

THE INTERNETOffers Unique, Efficient Capabilities:


THE INTERNETExpands Scope of Existing Approaches:

• Globalization• Virtualization• Networking effects• Co-management• Outsourcing• Mass customization• Arbitrage• Total quality management• Synchronization.


THE INTERNETEnables New Approaches:

• Hyper-Segmentation• Cybermediation• Customer Empowerment• Dynamic Pricing• COINs.• eMarkets.• P2P eXchanges• eASPs• Real Time Data Warehousing• Predictive Data Mining.


THE INTERNET

can slashslash costs


IT In Logistics• eMarkets

• Intranets & Extranets

• Electronic Data Interchange

• XML Protocol communications

• Wireless communications

• Online databases

• Advanced DSSs

• Bar & Area Coding

• RFID technology.


IT - Enabled Logistics

• Synchronized material flow systems

• Flow-through logistics facilities

• Process decoupling

• Design for postponement

• Direct store & consumer delivery

• Downloading & streaming

• Co-managed inventories

• Integrated reverse logistics.


Conclusions

• The simultaneous impact of new logistics concepts & technologies and new ICTs is revolutionizing business.

• Organizations adopting the new approaches in Logistics & ICT are gaining major competitive edge over the rest.


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©copyright 2004 by paul s bender unctad regional conference ict strategies for competitiveness and...

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