copy of job evaluation

8/13/2019 Copy of Job Evaluation

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Job Evaluation at PTCL

Job Appointment Data

Job Title: Assistant Manager HR

Scale/ Grade: BPS- 17Department: Human Resource

Supervisor: Manager HR

Organization:PTCL Regional Office Gujranwala


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1. Introduction

PTCL is the largest telecommunications provider in Pakistan. The company maintains a leading

position in Pakistan as an infrastructure provider to other telecom operators and corporate

customers of the country. PTCL is going to be your first choice in the future as well, just as it has

been over the past six decade. PTCL is the largest and solely land line based communication

system in Pakistan. PTCL is the giant of Pakistan telecommunication industry and enjoying the

monopoly.

2. Overview of the PTCL

1947 Post and telegraph Dept. established

1962 Pakistan telegraph & telephone Dept.

1990-91 Pakistan telecom corporation1995 About 5% of ptcl assets transferred to PTA,FAB & NTC

1996 PTCL formed listed on all Stock Exchange of Pakistan

1998 Mobile & internet subsidiaries

2000 Telecom policy finalized

2003 Telecom deregulation policy announced

2005 26% Shares by Etisalat UAE through open bidding


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3. Vision of PTCL

To be the leading Information and Communication Technology Service Provider in the

Region by achieving customer satisfaction and maximizing shareholders' value

4. MISSION

To achieve our vision by having:

An organizational environment that fosters professionalism, motivation and Quality An environment that is cost effective and quality conscious Services that are based on the most optimum technology

"Quality" and "Time" conscious customer service Sustained growth in earnings and profitability

5. Core Values

Professional Integrity Customer satisfaction Team Work Company Loyalty Corporate Information


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6. Organizational Structure of PTCL

An organization structure clarify the roles of personnel of an organization and to determine who

has to do what task, what objectives are to be achieved. It clarifies reporting channel and removes

confusion and uncertainty of job assignment. Decision making and communication networks are

aligned for achievement of organization objectives.

The head of Pakistan telecommunication Company Limited is called President then come the

SEVP ( Operations), SEVP ( Technical), and SEVP ( Human Resource Management), SEVP

(Marketing and Business Development). Then there is chain of Executive vice presidents.

Regional GM

NTR-I

Peshawar

Regional GM

NTR-II

D.I.Khan

Regional GM

ITR-

Islamabad

Regional GM

RTR-

Rawal indi

Business Zone

Regional GM

MTR -

Multan

Regional GM

FTR -

Faisalabad

Regional GM

GTR -

Gujranwala

Regional GM

AJK / NA-

Regional GM

HTR-

Abbottbad

Regional GM

LTR-South

Lahore

Regional GM

CTR- Raiwind

Business Zone

Regional GM

STR-II

Karachi

Regional GM

STR-III

Karachi

Regional GM

STR-IV

Karachi

Regional GM

WTR -

Quetta

Business Zone

GM

Support functions

BZ-N, Islamabad

GM

Support functions

BZ-S, Karachi

GM

Support functions

BZ-C, Lahore

Regional GM

LTR North -

Lahore

Regional

GM STR-I

Hyderabad

Regional

GM STR-V

Sukkur

President & CEO


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7. Organizational Structure of PTCL- Regional Office Gujranwala

Regional office is located at Dsaka Road Gujranwala. It is part of PTCL central zone Lahore and

looking after cities like Sialkot, Shakeghar, Daska, Wazirabad, Ghakar and Narowal. Regional

office is responsible to give services to Domestic, Corporate and Industrial customers of this

region. Office has various departments, which are looking after services of organization.

Organization is directly under command Lahore Zone. The total number of Employees in

Gujranwala Region is 2300. They are being managed by concerned Managers and supervisors.

Since last 15 years, PTCL has incorporated HR Department in their Organization. HR

Department is playing significant roll in success of organization. Head, Zonal and Regional

offices have HR Specialists, who are working in close coordination for achievement of Business

goals.

8. Functions of HR department- Regional Office Gujranwala

PTCL HR department reviews all the developmental plans and long term policies to create an

effective employees development program, appropriate compensation and benefit plan and good

governance model in line with statutory requirement and best practices. It ensures

implementation of HR policies and procedures and their alignment with strategic vision and core

objectives of the company.

9. Hierarchy of HR Dept in the PTCL GTR (Total Employees-19)

Senior Manager HR

Personal Assistant

Manger HRManger Administration

Asst. Manager

Admin

6 clerks

are

working

under

the

Admin.

Asst. Manager

WelfareAsst. Manager

MIS

Asst. Manager

HR

ClerkClerk ClerkClerk

ClerkClerk


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10. Job Evaluation at PTCL Gujranwala

In this report, we have tried to high light aspect regarding Job Evaluation process of PTCL. We

have evaluated Job Design of Assistant HR Manager at Regional Office and that has been

compared with JD of Senior HR Manager. The difference in tasks and duties do high lightdiffractions in both appointments, which leads to ranks and grades in PTCL. These variations in

JDs do affect HR practices in regards to Recruitment & selection, Performance appraisal,

Reward & Benefits and Training & Development of Human Resource.

11. Job Comparison between HR & Assistant HR Manager

a. Appointment DetailsS/NO Details HR Manager Assistant HR Manager1 Department HR HR

2 Organization PTCL Regional Office GTR PTCL Regional Office GTR

3 Reports To Senior Manager HR Manager HR

4 Direct Reporting 9 3

5 Grade/ Scale BPS- 18 BPS- 17

b. General Education and ExperienceS/NO Details HR Manager Assistant HR Manager1 Education MBA (HR) MBA (HR)

2 Experience HR Dept (9 to 10 Years) HR Dept (4 to 5 Years)


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c. Duties and ResponsibilitiesS/NO HR Manager %

Time Assistant HR Manager% Time

1 Recruitment & Selection

a. Forecastingb. Supervision of R & S15% Recruitment & Selection

a. Assist in Forecastingb. Assist in R & S25%

2 Training and Developmenta. Identify Trg Need Assessmentb. Developing & Implementing

Plan

15% Training and Developmenta. Trg Need Assessment

b. Development of Trg Planc. Implement Trg Pland. Trg of New Employeese. Conduct Internship Programs

30%

3 Reward & Compensationa. Review of Compensation Planb. Reward Management

10%

4 Performance Appraisala. Developing Performance

appraisal System

b. Identification of High

Performers

15% Performance Appraisala. Develop Performance appraisal

Forms

b. Assist Line Managers

15%

5 Policies Implementation and

Feedback

15% Policies Implementation and

Feedback

15%

6 Welfare (Retd Employees)a. Supervision 5%

7 Management Information

Systema. Workability of systemb. Updating and Accuracy

10%

8 HR Advisory rolea. Verticalb. Horizontal

15% HR Advisory rolea. Horizontal 15%


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c. Skills and level of ExpertiseS/NO Skills HR Manager

(Skill Level)

Asst HR Manager

(Skill Level)1 Interpersonal Professional Advance

2 Decision Making Professional Advance

3 Problem Solving Professional Advance

4 Strategic Orientation Professional Advance

5 Strategy Evaluation Advance Intermediate

6 Strategy Implementation Professional Advance

7 Analytical View Professional Intermediate

8 Mentoring Professional Advance

9 Business Process Understanding Professional Advance

10 Computer Handling Professional Advance

12. Conclusion

As we know that job evaluation is important responsibility of HR specialist and that is done through

systematic process. Job specification and Job Description leads to successful completion of this

process. We have to carry out in depth study of Knowledge, Skills and Competencies. Through that

process JD,s are evolved and that is an helpful tool for implementation of Grads and Compensation

Packages. In this assignment we have carried out Job Evaluation of Asst HR Manager and

compared it with HR Manager. This assignment gives us clear picture regarding variation in Task,

Responsibilities and level of skills. Therefore we can understand Grade/ Scale difference between

both appointments.


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