Copeter and the user

Julien Van BormUniversity of Antwerp

Belgium

Contents• Introduction

• The changing environment

• The library

• Copeter

• Thanks

The changing environment

• Political changes

• Economic changes

• Technological changes

Technological changes (1)

Internet (P. Lévy)

– not predicted– not planned– inclusive– transparent– universal– instant

Technological changes (2)

Internet and democracy (P. Lévy)

The digital divide

Can the Marxist utopia and the liberal utopia be reconciled?

Name

Not the Information Society

But the Knowledge Society

Technological changes (3)What about the universities?

Alexander von Humboldt (1769-1859)

What about their libraries?

A

The library

• Influence of global changes

• Changes in libraries

• The added value library

Influence of global changes

• From just in case Travel Insurance - just in caseMicrosoft has alternative site available, just in case

• to just in timeJust-in-Time(sm): Electronic Article Delivery Services

【楽天市場】JUST IN TIME ...成城

Changes in libraries

• Vision

• Strategy

• Process reengineering

• Management change

• Staff

Changes in libraries: vision• Books!

• Electronic information?

• New tasks??– ETD– OAI

Changes in libraries: strategy

• Long term strategy

• Medium term strategy

• Short term strategy

Changes in libraries: Process reengineering

Back office

Front office

Changes in libraries: Management change

• Towards an – effective– efficient library

• Using management techniques– SWOT– benchmarking– ….

• Limits to change

Changes in libraries: Staff• Change in staff

– Quantities– Qualities– Competences

• Human relations strategy– from control and care– to commitment and training

The added value library

Creating services with added value

• Education

• Research

Copeter

• The library consortium

• The union catalogue

• Interlending

• Public relations

• Survey

The library consortium• St. Petersburg

• Northwest regional library consortium

• Arbicon

New project proposal for 2005

The union catalogue

Interlending and document supply (ILDS)

• Limited so far

• Room for expansion

Electronic information

• Russian

• International

Public relations (PR)

Survey

• Some fear for the unknown

• Hard work

• Results will be presented by Mrs. Lubov Matsand Olga Nikitina

Thanks

Thanks

Thanks

ThanksUniversity of Maastricht

ThanksUniversity of Antwerpen

the end