ConvFlow

Front-line engagement for retail.

The Problem: missing insights and ideas

Enterprises are losing out on

value from not engaging their

front-line as a source of insights

and problem solving

Convflow: Front-line engagement solution be-spoke to retail

An end-to-end front-line engagement solution with

- Pulse: Capture customer and employee insights

real time

- Structured Solutions: Generate ‘00s of ideas

every month on custom value drivers. High impact

ideas summarised.

- Benchmarks: Performance by store/branch/team

on a real-time tracker on key front-line metrics

- Capabilitiy: Powered by 40+ retail problem solving

tools on innovation, cost reduction, revenue

enhancement and customer service

Use case

4

Took our retail efficiency framework.

400+ ideas and ongoing.

COGS – 30%, Revenue impact,

Strategic engagement from 30% to

70%

Pilots ongoing