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Page 1: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Convert Globally

Koumantakis ManoseBusiness Consultant

Page 2: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Why Globally

Page 3: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Eurobarometer 413COMPANIES ENGAGED IN ONLINE ACTIVITIES

January-February 2015

Approximately what percentage

of the value of your sales in

2014 came from online sales

Convert Globally // Convert Group – Koumantakis Manos ©

Page 4: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Global Online Measurement Standard for E-commerce (GOMSEC)

Global Turnover: 1.462bn € - 24% ΥοΥ Growth (2014)1.760bn € (2015 forecast)

eShoppers: 1.200 million

Convert Globally // Convert Group – Koumantakis Manos ©

Page 5: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Global Online Measurement Standard for E-commerce (GOMSEC)

European Turnover: 424bn € - 14.3% ΥοΥ Growth Eu28 Turnover: 368bn € - 13.7% ΥοΥ Growth

eShoppers: 331 million

Turnover: 3.8bn € - 20.8% ΥοΥ Growth eShoppers: 3.4 million

2014

2014

Convert Globally // Convert Group – Koumantakis Manos ©

Page 6: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Convert Globally // Convert Group – Koumantakis Manos ©

Page 7: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Convert Globally // Convert Group – Koumantakis Manos ©

Page 8: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Source: Key Business Drivers and Opportunities in Cross-Border Ecommerce 2014Keira McDermott - Payvision

Convert Globally // Convert Group – Koumantakis Manos ©

Page 9: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Why doesn’t every single merchant selling Globally ?

Page 10: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Lack of Information

Convert Globally // Convert Group – Koumantakis Manos ©

Page 11: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

WE AREGREEKSWE HAVETHE POWERTO IMAGINEAND NOWIT’S TIMETO IMAGINEOUR FUTURE

ΓΙΝΕΤΑΙ !GINETΑΙ !Peter Economides

Brand strategist

Convert Globally // Convert Group – Koumantakis Manos ©

Page 12: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

How ?

Page 13: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Convert Globally // Convert Group – Koumantakis Manos ©

Page 14: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Think Globally – Act Locally

Convert Globally // Convert Group – Koumantakis Manos ©

Page 15: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Cross Border Strategy

Page 16: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Strategy is required !

Market Locally

eShoppingExperience

Payments

Logistics

Legislation

PromotionConvert Globally // Convert Group – Koumantakis Manos ©

Page 17: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Marketing to local audiences

Lets have a sandwich

Convert Globally // Convert Group – Koumantakis Manos ©

Page 18: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Marketing to local audiences

Your Customers

Target audience

buying habits

Demographic preferences

Cultural attitudes and

values

Devices penetration

and use

Your Competitors

Product Price Promotion

Market Research & Competition Analysis

Convert Globally // Convert Group – Koumantakis Manos ©

Page 19: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Case Study: Google searches & monthly impressions, clicks, CTR, CPCxxxxxxxx products

Convert Globally // Convert Group – Koumantakis Manos ©

Page 20: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Case Study: Research on Local Comparison Search Engines

0

500

1,000

1,500

2,000

2,500

Total No. of Korres products listed in CSE

CSE: Comparison Search Engines

Convert Globally // Convert Group – Koumantakis Manos ©

Page 21: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

eShopping Experience

Convert Globally // Convert Group – Koumantakis Manos ©

Page 22: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Convert Group converts multilingual

Page 23: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

eShopping Experience

Language

Telephone number

Help desk

Currency conversion

Payment options

Shipping

Returns

Convert Globally // Convert Group – Koumantakis Manos ©

Page 24: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

eShopping Experience

Convert Globally // Convert Group – Koumantakis Manos ©

Page 25: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Payments

Market penetration

Associated risks

Costs associated

Selecting a Payment Service Provider

Convert Globally // Convert Group – Koumantakis Manos ©

Page 26: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Logistics

Convert Globally // Convert Group – Koumantakis Manos ©

Page 27: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Legislation

Taxes

Import/ Export laws

Prohibited & Restricted goods & services

Consumer privacy and protection

laws

Legislation on Return Policies

Convert Globally // Convert Group – Koumantakis Manos ©

Page 28: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Promotion

Local Price Comparison Engines

Convert Globally // Convert Group – Koumantakis Manos ©

Page 29: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Promotion

Source: Key Business Drivers and Opportunities in Cross-Border Ecommerce 2014 Keira McDermott - Payvision

Convert Globally // Convert Group – Koumantakis Manos ©

Page 30: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Promotion

Source: Key Business Drivers and Opportunities in Cross-Border Ecommerce 2014 Keira McDermott - PayvisionConvert Globally // Convert Group – Koumantakis Manos ©

Page 31: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

Helps U to Convert GloballyAre U Ready ?

Page 32: Convert Globally · Global Online Measurement Standard for E-commerce (GOMSEC) Global Turnover: 1.462bn €- 24% ΥοΥGrowth (2014) 1.760bn € (2015 forecast) eShoppers: 1.200 million

CONSULTING ● INTELLIGENCE ● TRAINING ● RECRUITING