controlling internal orders
DESCRIPTION
Controlling Internal Orders. Course Overview Objectives. Provide an overview of the CO module Identify CO internal order/budget terminology and concepts Understand the internal order/budgeting process List the triggers for internal order/budget maintenance - PowerPoint PPT PresentationTRANSCRIPT
Controlling Internal OrdersControlling Internal Orders 11
Controlling Internal OrdersControlling Internal Orders
Controlling Internal OrdersControlling Internal Orders 22
Course Overview ObjectivesCourse Overview Objectives Provide an overview of the CO moduleProvide an overview of the CO module
Identify CO internal order/budget terminology and conceptsIdentify CO internal order/budget terminology and concepts
Understand the internal order/budgeting processUnderstand the internal order/budgeting process
List the triggers for internal order/budget maintenanceList the triggers for internal order/budget maintenance
Describe the various tools for processing internal orders/budgetsDescribe the various tools for processing internal orders/budgets
List and describe internal order/budgeting reportsList and describe internal order/budgeting reports
Illustrate the integration between the CO and Funds Management Illustrate the integration between the CO and Funds Management modulesmodules
List the CO internal order roles and their authorized transaction codesList the CO internal order roles and their authorized transaction codes
Controlling Internal OrdersControlling Internal Orders 33
Overview of Controlling (CO)Overview of Controlling (CO)Definition
Controlling (CO) represents the County’s flow of cost and revenue. It is also a management instrument for organizational decisions.
Controlling facilitates coordination, monitoring and optimization of all processes in an organization.
Controlling (CO) and Financial Accounting (FI) are independent components in the SAP R/3 system. However, the two components are tightly integrated and the data flow between the two components takes place on a regular basis.
Controlling Internal OrdersControlling Internal Orders 44
SAP Financial and Purchasing SAP Financial and Purchasing ComponentsComponents
Manages vendor invoices
Manages responsibility accounting
The “Top” book of financial records
Manages customer billing
Manages fixed assets and depreciation
Accounts Receivable
FIFI
Controlling
Accounts Payable
Asset Accounting
FIFI
COCO
FIFI
General Ledger
FIFI
Manages purchasing/inventory
management
Materials Management
MMMM
Controlling Internal OrdersControlling Internal Orders 55
FI ModuleOther
Financial Modules
HR/MaterialsManagement
Modules
ACCOUNTSRECEIVABL
E
ACCOUNTS
PAYABLE
ASSETS FUNDS MANAGEMEN
T
CONTROLLING
GRANTSMANAGEMEN
T
What Goes WhereWhat Goes Where
PAYROLL
PURCHASING
INVENTORYMANAGEMEN
T
Controlling Internal OrdersControlling Internal Orders 66
Internal OrderInternal Order RealReal StatisticalStatistical
Internal Order GroupInternal Order Group
SettlementSettlement
ClosingClosing
Key CO Internal Order Key CO Internal Order Terminology (Internal Terminology (Internal
Orders):Orders):
Controlling Internal OrdersControlling Internal Orders 77
Internal OrderInternal Order
Used to plan, collect, and settle the costs of internal jobs, tasks, or projects.
Examples: New Law Center Precinct One Benbrook Project WIC Site 01 Bedford etc.
Debits
Credits
Order Balance
Controlling Internal OrdersControlling Internal Orders 88
Internal Order Internal Order (continued)(continued)
As internal orders are created, the following attributes are defined:
Order Type (ex: AUC* for Buildings, Public Health Services, etc.) Short Text (up to 40 characters) Company Code (will always be “TC01”) Business Area (typically “1000” for Tarrant County) Plant Functional Area (ex: Health Care, Roads & Bridges, etc.) Object Class (ex: Investment, Overhead, etc.) Responsible Cost Center
Debits
Credits
Order Balance
* AUC = Asset Under Construction;
Controlling Internal OrdersControlling Internal Orders 99
Statistical Internal Statistical Internal OrderOrder
(informational purposes (informational purposes only)only)
Used to evaluate costs that are to be separated from other costs in cost element or cost center accounting.
Statistical orders are not settled.
Overhead cannot be applied to a statistical order.
Example: A statistical order for each fleet vehicle
Debits
Credits
Order Balance
Controlling Internal OrdersControlling Internal Orders 1010
Real Internal OrderReal Internal Order
Used for assets under construction (ex: buildings).
Costs charged to real orders are settled to assets under construction (AUC’s).
Overhead can be applied to a real order.
Examples: New law center
Debits
Credits
Order Balance
Controlling Internal OrdersControlling Internal Orders 1111
More On Internal More On Internal OrdersOrders
Debits
Credits
Order Balance
Internal Order Type(Code):
Order Number Range:
Real/Statistical Order:
Public Health Services Internal Orders (ZPHS)
400000 – 499999 Statistical
CDBG Internal Orders(ZCDB)
500000 – 599999 Statistical
ROW Internal Orders 600000 – 699999 Statistical
AUC for Software Development(ZASW)
910000 – 919999 Real
AUC for Buildings(ZABD)
920000 – 929999 Real
AUC for Infrastructure(ZAIN)
930000 – 939999 Real
Controlling Internal OrdersControlling Internal Orders 1212
Internal Order Internal Order GroupGroup
A hierarchical group of internal orders.
Examples: ROW State/ROW County CDBG Projects AUC Law Building etc.
After a internal order group is create, internal orders are assigned to that group.
Controlling Internal OrdersControlling Internal Orders 1313
Internal Order Internal Order Group Group (continued)(continued)
As internal order groups are created, the following attributes are defined:
Internal Order Group Name (10 characters) Description (up to 40 characters)
Controlling Internal OrdersControlling Internal Orders 1414
Internal Order Internal Order Group Group (continued)(continued)
Examples:
= internal order group;
= internal order;
Controlling Internal OrdersControlling Internal Orders 1515
SettlementSettlement(real orders only)(real orders only)
TWO TYPES:
Automatic Settlement – carried out on a monthly basis as part of month end closing process.
Full Settlement – carried out when a internal order (project) is completed.
Debits
Credits
Order Balance
Controlling Internal OrdersControlling Internal Orders 1616
ClosingClosing(real orders only)(real orders only)
Use to lock an internal order from any further changes/updates.
Occurs after full settlement
Debits
Credits
Order Balance
Controlling Internal OrdersControlling Internal Orders 1717
Internal Orders/Groups Internal Orders/Groups Business ProcessBusiness Process
1. Create Internal Order
2.Create Internal Order
Group
3. Assign Internal Order
To Group4. Create Budget for
Internal Order(if it has budget)
5. Settle Internal Order
(real orders only)
6. CloseInternal Order
(real orders only)
Controlling Internal OrdersControlling Internal Orders 1818
Process Triggers and OutputsProcess Triggers and Outputs (internal orders/groups) (internal orders/groups)
Process:
Trigger: Output:
Create an internal order(real) [KO04]
Need to track, budget, collect, and settle the costs for an AUC project .
A new internal order for AUC projects.
Create an internal order (statistical)[KO04]
Need to track, budget, and collect costs for a non-AUC project.
A new internal order for non-AUC projects.
Create an internal order group [KOH1]
Business need for collective reporting/processing of internal orders.
A new internal order group.
Assign an internal order to a group [KOH2]
Business need for internal order to be included in an internal order group.
An internal order included in an internal order group.
Controlling Internal OrdersControlling Internal Orders 1919
Process Triggers and OutputsProcess Triggers and Outputs (internal orders/groups) (internal orders/groups)
Process:
Trigger: Output:
Create an internal order budget [KO22]
An internal order which has budget.
An internal order budget.
Automatic settlement of an internal order [KO88]
Month end processing.
An internal order which is settled for the month.
Full settlement of an internal order [KO88]
A completed AUC project.
A fully settled internal order.
Close an internal order [KO02]
An internal order for AUC project that has been settled.
A closed internal order.
Controlling Internal OrdersControlling Internal Orders 2020
1. Creating Internal 1. Creating Internal OrdersOrders
OPTIONS:
A. Manual Method (KO01)
B. Order Manager Tool* (KO04)
*The order manager tool allows you to see the existing internal orders as you are creating new orders.
Debits
Credits
Order Balance
Controlling Internal OrdersControlling Internal Orders 2121
1. Creating Internal 1. Creating Internal Order (continued)Order (continued)
A. Manual Method (KO01)
Debits
Credits
Order Balance
Controlling Internal OrdersControlling Internal Orders 2222
1. Creating Internal 1. Creating Internal Orders (continued)Orders (continued)
B. Order Manager Tool (KO04)
Debits
Credits
Order Balance
Controlling Internal OrdersControlling Internal Orders 2323
1. Creating Internal 1. Creating Internal Orders (continued)Orders (continued)
Debits
Credits
Order Balance
REAL Orders:
Note that the “Statistical order” checkbox is not selectedfor a real order.
Controlling Internal OrdersControlling Internal Orders 2424
1. Creating Internal 1. Creating Internal Orders (continued)Orders (continued)
Debits
Credits
Order Balance
REAL Orders:
Creating an “asset under construction” (AUC) for a real order.
Controlling Internal OrdersControlling Internal Orders 2525
1. Creating Internal 1. Creating Internal Orders (continued)Orders (continued)
Debits
Credits
Order Balance
REAL Orders – Creating AUC:
Note: Additional description, serial number, and “capitalized on”date can be added on the General tab.
Controlling Internal OrdersControlling Internal Orders 2626
1. Creating Internal 1. Creating Internal Orders (continued)Orders (continued)
Debits
Credits
Order Balance
REAL Orders – Creating AUC:
Note: Same cost center entered earlier will be entered in the “Resp.Cost center” field on the Time-dependent tab.
Controlling Internal OrdersControlling Internal Orders 2727
1. Creating Internal 1. Creating Internal Orders (continued)Orders (continued)
Debits
Credits
Order Balance
REAL Orders – Creating AUC:
Note:
If needed, the depreciation fields can be overwritten on the Deprec area tab.
Next, you would use the button to return to the Order Manager screen.
Controlling Internal OrdersControlling Internal Orders 2828
1. Creating Internal 1. Creating Internal Orders (continued)Orders (continued)
Debits
Credits
Order Balance
REAL Orders – Creating AUC:
Note: After completing the setup of the AUC, you would choose the button to save the real order.
Controlling Internal OrdersControlling Internal Orders 2929
1B. Creating Internal 1B. Creating Internal Orders (continued)Orders (continued)
Debits
Credits
Order Balance
STATISTICAL Orders:
Note that the “Statistical order” checkbox is selected.
Controlling Internal OrdersControlling Internal Orders 3030
2. Creating An Internal Order 2. Creating An Internal Order GroupGroup
Create Order Group (KOH1)
Controlling Internal OrdersControlling Internal Orders 3131
3. Assign Internal Order 3. Assign Internal Order to Group to Group
OPTIONS:
A. Assignment during creation of order
group (KOH1)
B. Assignment after an order group has
been created (KOH2)
Controlling Internal OrdersControlling Internal Orders 3232
3. Assign Internal Order to 3. Assign Internal Order to Group (continued)Group (continued)
A. During creation of order group (KOH1):
= used to assign/add an internal order to the group.
= used to search for the desired internal order number.
Controlling Internal OrdersControlling Internal Orders 3333
3. Assign Internal Order to 3. Assign Internal Order to Group (continued)Group (continued)
B. After an order group has been created (KOH2):
= used to search for the desired internal order number to be assigned.
Controlling Internal OrdersControlling Internal Orders 3434
Current BudgetCurrent Budget – current value of budget including any – current value of budget including any additions (supplements) and subtractions (returns) additions (supplements) and subtractions (returns) [see formula below].[see formula below].
Original BudgetOriginal Budget – original value of budget for project. – original value of budget for project.
Budget SupplementBudget Supplement – additions to original value of – additions to original value of budget.budget.
Budget ReturnBudget Return – subtractions from original value of – subtractions from original value of budget.budget.
Key CO Budgeting TerminologyKey CO Budgeting Terminology (Internal Orders): (Internal Orders):
Budget: New Law Center
Commitment Actual Budget Salaries $60,000 $70,000Operating 15,000 25,000
Total 75,000 95,000
CURRENT BUDGET = ORIGINAL BUDGET + SUPPLEMENTS - CURRENT BUDGET = ORIGINAL BUDGET + SUPPLEMENTS - RETURNSRETURNS
Controlling Internal OrdersControlling Internal Orders 3535
4. Create Budget for Internal Order4. Create Budget for Internal Order (if applicable)(if applicable)
TWO TYPES OF BUDGET SETUP:
Assets Under Construction – Enter an overall budget amount and yearly budget amounts.
Non-Assets Under Construction – Enter just an overall amount.
Budget: New Law Center
Commitment Actual Budget Salaries $60,000 $70,000Operating 15,000 25,000
Total 75,000 95,000
Controlling Internal OrdersControlling Internal Orders 3636
4A. Create Budget for Internal Order4A. Create Budget for Internal Order[ASSETS UNDER CONSTRUCTION][ASSETS UNDER CONSTRUCTION]
Change Original Budget (KO22)
Budget: New Law Center
Commitment Actual Budget Salaries $60,000 $70,000Operating 15,000 25,000
Total 75,000 95,000
Note: Both overall and annual budget amount(s) are entered.
Controlling Internal OrdersControlling Internal Orders 3737
4B. Create Budget for Internal Order4B. Create Budget for Internal Order [[NON-ASSETS UNDER CONSTRUCTION]NON-ASSETS UNDER CONSTRUCTION]
Change Original Budget (KO22)
Budget: New Law Center
Commitment Actual Budget Salaries $60,000 $70,000Operating 15,000 25,000
Total 75,000 95,000
Note: Only an overall budget amount is entered.
Controlling Internal OrdersControlling Internal Orders 3838
4C. Other Budget-Related4C. Other Budget-Related Transaction CodesTransaction Codes
Display Original Budget (KO23)
Change Budget Supplement (KO24)
Display Budget Supplement (KO25)
Change Budget Return (KO26)
Display Budget Return (KO27)
Change Budgeting Document (KO2A) [to edit text for budget docs]
Display Budgeting Document (KO2B) [to view text for budget docs]
Budget: New Law Center
Commitment Actual Budget Salaries $60,000 $70,000Operating 15,000 25,000
Total 75,000 95,000
Controlling Internal OrdersControlling Internal Orders 3939
5.5.Settling An OrderSettling An Order(real orders only)(real orders only)
Budget: New Law Center
Commitment Actual Budget Salaries $60,000 $70,000Operating 15,000 25,000
Total 75,000 95,000
TWO TYPES OF SETTLEMENT:
Automatic Settlement – carried out on a monthly basis as part of month end closing process.
Full Settlement – carried out when a internal order (project) is completed.
Controlling Internal OrdersControlling Internal Orders 4040
5A. Automatic Settlement 5A. Automatic Settlement of An Order [done of An Order [done
monthly]monthly]
Notes: Remove “Test Run” indicator and reexecute after successful test run.
Debits
Credits
Order Balance
Settle Costs From Order (KO88)
Controlling Internal OrdersControlling Internal Orders 4141
5B. Full Settlement of An 5B. Full Settlement of An OrderOrder
[done after project is [done after project is complete]complete]
Note: Remove “Test Run” indicator and reexecute after successful test run.
Debits
Credits
Order Balance
Settle Costs From Order (KO88)
Controlling Internal OrdersControlling Internal Orders 4242
5C. Collective Settlement of 5C. Collective Settlement of OrdersOrders
Note: With collective settlement, a variant (ex: INTORDERS) can be used to select/settle multiple orders.
Debits
Credits
Order Balance
Collective Settlement of Costs From Orders (KO8G)
Controlling Internal OrdersControlling Internal Orders 4343
6.6. Closing An OrderClosing An Order(Real Orders Only)(Real Orders Only)
Debits
Credits
Order Balance
Close Internal Order (KO02)
- used to close an internal order.
Controlling Internal OrdersControlling Internal Orders 4444
Internal Order ReportsInternal Order Reports
Display Actual Line Items for Internal Orders (KOB1)
Display Commitment Line Items for Internal Orders (KOB2)
Display Budget Line Items for Internal Orders (KOB4)
Display Actual Costs (KSB5)
Display Budget Document (KO2B)
Display Budget/Actual/Commitments (S_ALR_87013019)
Display Cost Centers Commitment Line Items (KSB2)
Controlling Internal OrdersControlling Internal Orders 4545
Internal Order ReportsInternal Order Reports(continued)(continued)
Display Actual Line Items for Internal Orders (KOB1)
- used to view document for selected line item.
- used to view details for selected cost element.
Note: The other “Display Line Item” reports (KOB2, KOB3) look identical to the above report.
Controlling Internal OrdersControlling Internal Orders 4646
Internal Order ReportsInternal Order Reports(continued)(continued)
Display Actual Costs (KSB5)
- used to view document for selected line item.
- used to view details for selected cost element.
Controlling Internal OrdersControlling Internal Orders 4747
Internal Order ReportsInternal Order Reports(continued)(continued)
Display Budget Document (KO2B)
- used to view any long text for the budget document.
Controlling Internal OrdersControlling Internal Orders 4848
Internal Order ReportsInternal Order Reports(continued)(continued)
Display Budget/Actual/Commitments (S_ALR_87013019)
Controlling Internal OrdersControlling Internal Orders 4949
Internal Order ReportsInternal Order Reports(continued)(continued)
Display Cost Centers Commitment Line Items (KSB2)
- used to view document for selected line item.
- used to view details for selected cost element.
Controlling Internal OrdersControlling Internal Orders 5050
Internal Order Integration With Internal Order Integration With Funds Management Funds Management (set up in Funds (set up in Funds
Mgmt)Mgmt)
Funds center #1 Fund ABC
Commitment Actual Budget Salaries $60,000 $70,000Operating 15,000 25,000
Total 75,000 95,000Budget control is at the combination of the fund/funds center/ commitment item/functional area
Internal Order #7
Cost element Actual Plan Wages $10,000 $11,000Overtime 3,000 4,000Travel 6,000 6,000Utilities 4,000 3,000
Total 23,000 24,000
Internal Order #6
Controlling(Managerial Reporting)
Funds Management(Budget Control)
Note: There is a one to one relationship of cost objects to funds centers
Funds center #2 Fund DEF
Commitment Actual Budget Salaries $40,000 $50,000Operating 15,000 35,000
Total 55,000 85,000
Cost Objects Funds center #1 Fund ABC
Commitment Actual Budget Salaries $60,000 $70,000Operating 15,000 25,000
Total 75,000 95,000
Controlling Internal OrdersControlling Internal Orders 5151
CO Roles/CO Roles/Authorized TransactionsAuthorized Transactions
“CO – Internal Orders” Role - Create Internal Order (KO01) Change Internal Order (KO02) Order Manager (KO04) Collective Proc. Of Internal Orders (KOK2) Automatic Collective Proc. Of Internal Orders
(KOK4) Create Internal Order Group (KOH1) Change Internal Order Group (KOH2) Change Original Budget (KO22) Change Budget Supplement (KO24) Change Budget Return (KO26) Change Budgeting Document (KO2A)
Controlling Internal OrdersControlling Internal Orders 5252
CO Roles/CO Roles/Authorized TransactionsAuthorized Transactions
(continued)(continued)“CO – Display” Role –
Display Internal Order (KO03) Collective Display of Internal Orders (KOK3) Master Data List for Internal Orders (KOK5) Collective Printing of Internal Orders (KOK6) Display Internal Order Group (KOH3) Display Original Budget (KO23) Display Budget Supplement (KO25) Display Budget Return (KO27) Display Budgeting Document (KO2B)
Controlling Internal OrdersControlling Internal Orders 5353
Course Overview SummaryCourse Overview Summary(continued)(continued)
You are now able to:You are now able to:
Provide an overview of the CO moduleProvide an overview of the CO module
Identify CO internal order/budget terminology and conceptsIdentify CO internal order/budget terminology and concepts
Understand the internal order/budgeting processUnderstand the internal order/budgeting process
List the triggers for internal order/budget maintenanceList the triggers for internal order/budget maintenance
Describe the various tools for processing internal orders/budgetsDescribe the various tools for processing internal orders/budgets
List and describe internal order/budgeting reportsList and describe internal order/budgeting reports
Illustrate the integration between the CO and Funds Management modulesIllustrate the integration between the CO and Funds Management modules
List the CO internal order roles and their authorized transaction codesList the CO internal order roles and their authorized transaction codes
Controlling Internal OrdersControlling Internal Orders 5454
Accessing Training MaterialsAccessing Training Materials All TITAN training materials for Phase II are stored on the Tarrant All TITAN training materials for Phase II are stored on the Tarrant
County websiteCounty website This website is accessed through your Internet Explorer from any This website is accessed through your Internet Explorer from any
computer that has internet access; you do not have to be on the computer that has internet access; you do not have to be on the Tarrant County network. The URL for direct link to the Training Tarrant County network. The URL for direct link to the Training Materials website is:Materials website is:
http://www.tarrantcounty.com/titan/lib/titan/training/index.asphttp://www.tarrantcounty.com/titan/lib/titan/training/index.asp Set up this website as a favorite in your web browser for quick future Set up this website as a favorite in your web browser for quick future
accessaccess
Enter the URL above in the addressEnter the URL above in the address field in your browserfield in your browser When you reach the website, go toWhen you reach the website, go to Favorites > Add to FavoritesFavorites > Add to Favorites in the in the Browser menuBrowser menu A pop-up window will be displayed withA pop-up window will be displayed with a default name for the site. Click OK.a default name for the site. Click OK. To access this site in the future, justTo access this site in the future, just click on the Favorites item in the menuclick on the Favorites item in the menu and highlight the name for the website.and highlight the name for the website. You will go directly to the website. You will go directly to the website.
Controlling Internal OrdersControlling Internal Orders 5555
Accessing Training Materials Accessing Training Materials (cont’d)(cont’d)
Review the instruction page to see how to use the websiteReview the instruction page to see how to use the website
Click on the Click on the CoursewareCourseware link at the top of the Instruction page link at the top of the Instruction page
A A Listing of CoursesListing of Courses will be displayed will be displayed
Click on the Click on the Course TitleCourse Title to see a general description of the to see a general description of the content of the coursecontent of the course
oror
Click on one of the buttons beside the Course Title to go Click on one of the buttons beside the Course Title to go directly to either the directly to either the Overview, Quick Reference Cards, or Overview, Quick Reference Cards, or TutorialsTutorials
These training materials will be available for your use and These training materials will be available for your use and reference at any timereference at any time
Controlling Internal OrdersControlling Internal Orders 5656
Running TutorialsRunning Tutorials An additional learning tool is being provided with the Phase II SAP An additional learning tool is being provided with the Phase II SAP
implementation -- implementation -- TutorialsTutorials Tutorials are simulations of the SAP system that take you through a Tutorials are simulations of the SAP system that take you through a
transaction step-by-step in a mock SAP environment. transaction step-by-step in a mock SAP environment. These can be viewed in two ways:These can be viewed in two ways:
► As a movie that takes you through the transaction in a demonstration, As a movie that takes you through the transaction in a demonstration, oror
► As an interactive, hands-on practice session that stops on each screen As an interactive, hands-on practice session that stops on each screen and directs you to make entries in fields or take actions per instructions and directs you to make entries in fields or take actions per instructions provided by the provided by the wizardwizard and in the and in the bubblesbubbles
Tutorials are provided with each course in the Finance and Tutorials are provided with each course in the Finance and Purchasing trainingPurchasing training
A list of the tutorials is provided at the end of each course.A list of the tutorials is provided at the end of each course. Go to the Training Materials website to access and run these Go to the Training Materials website to access and run these
tutorials. Detailed instructions are provided on the websitetutorials. Detailed instructions are provided on the website
Happy Tutoring!!
Controlling Internal OrdersControlling Internal Orders 5757
Training SandboxTraining Sandbox
An SAP environment An SAP environment (Training Sandbox)(Training Sandbox) where you can practice your where you can practice your skills in a real instance of SAP will be available after June 18skills in a real instance of SAP will be available after June 18
The sandbox can be accessed through the standard logon process The sandbox can be accessed through the standard logon process discussed in Lesson 2 of the SAP Basic Navigation coursediscussed in Lesson 2 of the SAP Basic Navigation course
The only differences are:The only differences are:
Highlight the Training environment on the Logon pad Highlight the Training environment on the Logon pad Click logonClick logon Enter Enter 520520 in the Client field in the Client field Enter the same User Id and Password you are assigned for Enter the same User Id and Password you are assigned for
ProductionProduction
Feel free to practice any of the tasks in the basic navigation course and Feel free to practice any of the tasks in the basic navigation course and any of the transactions included in other courses you take. Use the any of the transactions included in other courses you take. Use the Quick Reference CardsQuick Reference Cards to walk you through the transactions. to walk you through the transactions.
Controlling Internal OrdersControlling Internal Orders 5858
Getting HelpGetting Help
1
2
3
Review the on-line help in SAP
Ask your peers or super user for assistance.
Review your training materials and notes.
Controlling Internal OrdersControlling Internal Orders 5959
Tarrant County HelpTarrant County Help
Problems with running tutorials?Problems with running tutorials? Training Mailbox –Training Mailbox – [email protected]@tarrantcounty.com
After utilizing the various methods of help on After utilizing the various methods of help on the previous page, if you still have questions or the previous page, if you still have questions or problems problems
oror
If you have problems at any time with If you have problems at any time with accessing SAP, printing, computer or network accessing SAP, printing, computer or network problems, etc.problems, etc.
Contact the Tarrant County IT Help Desk at Contact the Tarrant County IT Help Desk at 817-884-3507 817-884-3507