contractor safety ehs standard & requirements. agenda: background definitions ehs standard ...

Contractor SafetyContractor SafetyEHS standard & Requirements

Agenda: Background Definitions EHS standard Metrics Self Assessment tool

Contractor SafetyContractor Safety

BackgroundBackground Australia - February 18, 2000

A contractor was welding on piping attached to a process tank when flammable vapors inside the tank ignited. The hatch cover on the tank was blown free of the tank striking the welder in the head with a fatal blow.

Switzerland - July 13, 2002

A contractor was operating a “stand-up“ lift truck in a building under construction when the lift truck dislodged a temporary cover over an opening in the floor. The contractor fell through the opening 23 feet to his death.

Venezuela - July 26, 2003

A contractor was replacing a section of damaged roof when he lost his balance and fell through the damaged roofing material 19 feet to his death.

Ireland - March 19, 2004

A contractor was handling acetylene cylinders when a powerful explosion occurred that killed the worker and injured a co-worker.

Puerto Rico - July 8, 2005

A structural steel contractor’s employees were assembling the decking material of a new equipment platform when a section became dislodged, causing the workers to fall from through the elevated deck and killing one worker and injuring a second as they struck the ground below.

Puerto Rico - July 17th , 2007

As part of an expansion, a new lighting circuit needed to be connected to the existing circuits located inside an electrical box. The subcontractor was evaluating existing circuits when he received a shock of approximately 277 volts/ 20 A.

BackgroundBackground

Q1/2008 • 6 Contractor Accidents

• 1 Amputation • 3 Potential Casualties

DefinitionsDefinitions What is a contractor ?

General term Individual or companyHired to provide services => upfront agreed scope of work

(I.E Period of time/ Defined deliverables, Project, etc….)

Responsible for means & methodsPayments as defined in:– contract, service agreement or equivalent

Not a J&J employee Not directly supervised by J&J staff

DefinitionsDefinitions Sub-contractor

Hired by the contractorTo execute a part of his work Specialized in particular tasks

DefinitionsDefinitions Different Contractor types

ATS :– Administrative & Technical Services

Housekeeping/janitorial, food service, premise security, Information technology, research technicians, engineering design, equipment and software validation/development, etc


BGS :–Building, Grounds, and Equipment Maintenance

Includes minor installation and maintenance of heating, ventilation, air conditioning (HVAC), electrical systems and equipment, plumbing systems and equipment, maintenance of J&J production equipment etc.


CPS :– Construction Project Services

Employed in the Construction, Renovation, or Demolition/Removal of Buildings, Facilities or Equipment on projects funded by J&J or affiliate companies for their business purposes or use.

DefinitionsDefinitions J&J contract owner

J&J employee– Maintains contacts between contractor company & J&J– Is responsible for approving supplied services or work

Before contractor gets paid

Can be at different levels in an organization

EHS standard1) Contractor Selection Process2) Task specific Analysis of

Aspects/ Hazards and Impacts/ Risks3) Orientations & Inductions4) Practical organization, communication & Evaluation

– Engagement

5) Management Program Review

Contractor SafetyContractor Safety Aspects/ImpactsHazards/Risks

ContractorEngagement

Program Evaluation

Orientation/ Induction

Selection

Nobody

gets hurt !

1) Contractor Selection process1) Contractor Selection process Requirements

Systematic process executed by a multidisciplinary team to classify contractors as High, Moderate & Low RiskHigh Risk contractors

– In dept screening on performance of EHS management system

High level identification of Hazards/ Risks; Aspects/ Impacts to be used as input in the selection processContinuous improvement => See self assessment tool

GoalThe right contractor for the job

Selection

Nobody

gets hurt !

1) Contractor Selection process1) Contractor Selection process Tool

Contractor classification based on potential business & EHS Impact

Selection

Nobody

gets hurt !

Requirement Sharing of A / I & H/R with contractor by site staff Process to review, analyse & implement controls for A/I & H/R that contractors bring on site.Process to create & share the results of risk assessments between contractor companies & the J&J contract owners

– Prior to the commencement of a work

Continuous improvement => See self assessment tool

Aspects/ImpactsHazards/Risks

Selection

Nobody

gets hurt !2) Task specific Analysis of

Aspects/ Hazards & Impacts/ Risks2) Task specific Analysis of

Aspects/ Hazards & Impacts/ Risks

2) Task specific Analysis of Aspects/ Hazards & Impacts/ Risks


Requirement Ongoing service contractors Task specific A/I & H/R reviews based on scope, scale & contractor company classification.

– Low Risk => 3 Year– Moderate Risk => 2 Year– High Risk => Annual

Goal Full knowledge of EHS Risks


Selection

Nobody

gets hurt !




Selection

Nobody

gets hurt !

Tool :Assessment tool with simple 5 x 5 matrix– Health and Safety Section

10 hazard classifications/63 expressions

– Environmental Section 7 aspect classifications/16 expressions

3) Orientations & Inductions3) Orientations & Inductions

Requirement All contractor employees at the beginning of their assignment Refresher trainings at defined intervals not exceeding 3 years

– Based on Contractor company classification Low Risk => 3 Year Moderate Risk => 2 Year High Risk => Annual

Take into consideration– Contractor company classification– Nature of the jobs being executed– Potential negative impact on affected employees



Selection

Nobody

gets hurt !

3) Orientations & Inductions3) Orientations & Inductions

RequirementFormal recordkeeping process tracking participationContinuous improvement => See self assessment tool

GoalClearly communicated expectations



Selection

Nobody

gets hurt !

3) Orientations & Inductions3) Orientations & Inductions Remarks

Often first contact of tradesmen with :– The site, – Contracting company – Contract owner.

Focus on:– Site specific requirements

Permits, evacuation, gowning, etc.

Avoid:– Means & methods to execute job requirements

Potential liability issue as this might be perceived as training



Selection

Nobody

gets hurt !

4) Practical organization, Communication & Evaluation


RequirementControl & Monitoring of contractor employee accessInformal observations

– Ongoing evaluation of how things are going– Formal follow-up for significant infringements– Proven practices => See self assessment tool

Systematic “End of Job” or “Annual” evaluations by J&J contract owners.Systematically sharing results of observations and/ or End Of Job/ Annual Reviews with the contractors.

GoalCollaboration to assure contract requirements are met with adherence to EHS expectations




Selection

Nobody

gets hurt !






Selection

Nobody

gets hurt !

When you discover this at your site you only have 2 choices :

You step up and correct, OR. you close an eye and walk by.



Requirement Annual documented multidisciplinary review processEvaluation of contractor response/ records regarding

– Formulation of corrective actions as result of : Observations, End of Job/ Annual reviews Accident/ Incident Investigation

Using previous obtained information in the decision process if a contractor remains a company in good standing.



Program Evaluation


Selection

Nobody

gets hurt !



Requirement Evaluation of all continuous improvement efforts to assure they target weakest program areas

Goal: Check for effectiveness



Program Evaluation


Selection

Nobody

gets hurt !


Contractor SafetyContractor SafetyAspects/ImpactsHazards/Risks


Program Evaluation


Selection

Nobody gets hurt !

Enterprise-Level MetricsEnterprise-Level Metrics

1. Contractor Injury Rates Injury Rate Per 100 Contractor Employees (IRCE)

IRCE = All injuries*100/Average # contractors per day

2. Multidisciplinary Risk Assessment per Project For BGS & CPS, percent of projects where Aspects/Impacts and

Hazards/Risks were identified internally by a multidisciplinary team prior to initiating the selection process.

3. Contractor Engagement For BGS & CPS, percent of contractor jobs where there was an in-

person contact between the J&J project sponsor/contact and the executing contractor employees.

50% - 75% 75% - 90% > 90% < 50 %

50% - 75% 75% - 90% > 90% < 50 %

Enterprise-Level MetricsEnterprise-Level Metrics

Data Collection1st round => MY 2009 – Prepare organization– Identify potential difficulties

YE 2009– Complete reporting & analyzis


Contractor SafetyContractor SafetyAspects/ImpactsHazards/Risks


Program Evaluation


Selection

Nobody gets hurt !

Self Assessment ToolSelf Assessment Tool1,2 & 3 are pre-defined questions

Well defined criteria what red, yellow, green means

Continuous improvement

Self Assessment Tool(Risk Assessment & Orientation/ Induction)Self Assessment Tool(Risk Assessment & Orientation/ Induction)

Self Assessment Tool(Contractor Engagement)Self Assessment Tool(Contractor Engagement)

Self Assessment Tool(Program Review)Self Assessment Tool(Program Review)

What’s wrong ?

•The number of safety incidents/accidents at construction sites

• Increase in level of seriousness

Project AssessmentProject Assessment Assessed

9 projects ( Including large, small, complex, less complex)

Method Tool provided by CURT (Construction users Round Table) Added elements from J&J’s EHS contractor management standard Comparison done for 20 area’s (See back up slide)

37

38

Projects AssessmentProjects Assessment

Projects AssessmentProjects Assessment

39

Organizational changes: Reversed score ( Low numbers indicate no-changes)

Key LearningsKey Learnings

We have good safety practices Create a safety culture and awareness from start of project Define higher accountability for safety Develop an integrated, project specific safety plan, areas of attention:

Communication (inform and engage people & management) Safety enforcement (set safety standards and live by them) Incentive program (show that you care)

Training/induction on safe behavior Organize independent audits

40

Key areasKey areas

41

Organization

Procedures Training

Supervision

SAFETY CULTURE

EHS

engineering

business

Organization

Procedures

Training/tools

Supervision

Overview action planOverview action plan

42

SelectionPre-

construction Construction Close out

• EHS in selectionprocess

• Reinforce role Safety Coordinator

• Define R&R & authority of safety personnel

• Mgt commitment • Safety leadership

• EHS assessment tool

• Safety checklistin RFP

• EHS assessment(safety workshop)

• Project specific safety Plan

• Induction program• Action focused

safety program• Incident program

• Safety close out report

• J&J lead by example

• Identify tools to promote safety

• Create safety awareness

• Enforce Safety Plan• Promote safety• Tool box meetings• Task risk assessment

• More detailed safety metrics in ESI

• Develop safety improvement program

• Safety Coordinator to ensure contractorsafety capabilities

• Safety training for full team

• Involvement Mgt in safety

• Independent safety audits

• All• Business• EHS• Engineering

SelectionSelection Ensure EHS aspects in the contractor

selection process Reinforce role of the EHS & Safety

Coordinator EHS assessment (if needed):

– Define project complexity to support risk based decision making– EHS screening of contractor– Feedback ESI

Safety checklist in RFP– Ask for Contractor safety program– Not just safety metrics or VCA certification

43

Pre-constructionPre-construction Define R&R and authority of safety personnel Organize project specific safety workshop and

perform a safety risk assessment Develop a project specific safety plan Identify tools to promote safety Create safety awareness Organize safety training for the full team (project

specific)

44

ConstructionConstruction Main responsibilities for the contractor

EHS execution planAction focused safety programTask focused risk assessmentsIncident investigation program(Independent) safety auditsPromotion of safety culture & safe behaviors

Management engagement (show you care !)Focus on actions rather than just resultsSchedule regular tours/ visitsParticipate in person in accident/incident investigations

Safety training full team J&J lead by example

45

Close outClose out

Safety Close out note/reportMore than metrics aloneBackground informationLessons Learned on actions, tools used, ….

Input from learnings to our processes & procedures

46

Questions ?Questions ?Questions ?Questions ?

contractor safety ehs standard & requirements. agenda: background definitions ehs standard ...

Documents

definitions subcontractor

contractor accidents

equipment maintenance

jj staff

new equipment platform

background q12008

background australia

construction project