contracting in an agile world...contracting in an agile world agenda •why are you contracting work...
TRANSCRIPT
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Steven Gruyters2020 Project Management Symposium
CONTRACTING IN AN AGILE WORLD
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Agenda
•Why are you contracting work•Bid / negotiation phase•Project execution•How to recognize and address challenges•Wrap up•Q&A
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Do not have the skillset / capability / experience
Additional capacity
Not allowed to do yourself
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CustomerRequirements / user stories
Non functional requirements / deliverables
Acceptance criteria
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CustomerRequirements / user stories
Non functional requirements / deliverables
Acceptance criteria
VendorRequirements vague and open to interpretation
Little or no context of Business process / IT landscape
Challenged to estimate the work
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FixedPrice
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Timeand
Material
Bonus / Penalty
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AgileEmbrace change
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ContractDefined scope, price,
date
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AgileEmbrace change
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ContractDefined scope, price,
date
Can lead to mismatched expectations
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Project execution
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PaymentBonus / penaltyCustomer satisfactionFuture work
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PaymentBonus / penaltyCustomer satisfactionFuture workVendor profitability goalsVendor performance goalsVendor sales goals
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Maximumvalue
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Minimum acceptable amount
of work
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Maximumvalue
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Minimum acceptable amount
of work
Can lead to short term thinking
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Profitability at risk
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Reducecost profile
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ChallengeScope
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Referencing the contract
Cherry picking scope
Challenging sizing / complexity
Limiting access to the team
Unexpected people changes16
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Focus on clarity during the bid
Clarify what constitutes a change
Spot “Get out of jail free” cards
Understand vendor organization
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Start from a place of trust
Put yourself in their shoes
Focus on long term success
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You cannot be successful
without the vendor, and
they cannot be successful
without you
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This talk represents the personal views and opinions of the speaker.It does not reflect the position of past or present employers or clients
Steven Gruyters
[email protected]@ZZEEPartnersBethesda, MD