THE SHINGO INSTITUTE

CONTINUOUS IMPROVEMENT FROM WHERE IT COUNTS

Continuous Improvement from

Where It CountsWhat’s the difference

between the Shingo Prize® and other similar awards?

BEST IN CLASS The Shingo Institute

The Shingo Institute began its mission

of recognition, education, and research

28 years ago. It was the result of a

collaboration between its namesake,

Shigeo Shingo, and Utah State University.

Long before terms like TQM, JIT, and

“lean” became popular in the western

world, Dr. Shingo wrote about ensuring

quality at the source, flowing value to the

customer, working with zero inventory,

and understanding the true working

situation by being at the work site, or

“going to gemba.”

He worked extensively with Toyota

executives to make these concepts part

of the company, and the efficacy of each

concept was proven during the company’s

many years of industry domination.

Ever the evangelist of process

improvement, Dr. Shingo envisioned a

collaboration with an organization that

would further his life’s work through

research, practical and rigorous education,

and recognition of the best in enterprise

excellence worldwide.

In 1988, Utah State University collaborated

with Dr. Shingo to establish the Shingo

Prize®, an award that gives recognition to

organizations with cultures of sustainable

excellence. Since then, the Shingo Prize®

has expanded into the Shingo Institute

to realize Dr. Shingo’s vision of education

and research.

It’s one of the questions most frequently asked of the Shingo Institute. The short answer is that it isn’t just a framework for management. The Shingo focus is on organizational culture conducive to having improvements come directly from the mind of every associate at the organization to get measurable, world-class results.

ORIGIN

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BEST IN CLASS

When an organization is ready, it can challenge for the

Shingo Prize®. Shingo examiners visit the facility of the

organization to judge how well it holds to the Shingo

Model™. Silver and Bronze medallions are also awarded

if there is still work to be done to reach Shingo Prize®

standards. You can see a complete list of recipients at

Shingo.org/awards.

These are organizations that demonstrated they had

the necessary components of a culture able to sustain

improvements and consistently drive results.

Shingo examiners focus on determining the degree to which

the Shingo Guiding Principles are evident in the behavior

of every employee. They observe behavior and determine

the frequency, duration, intensity, and scope of the desired

principle-based behavior. They observe the degree to which

leaders focus on principles and culture, and the degree to

which managers focus on aligning systems to drive ideal

behaviors at all levels. Most importantly, they look at what

results the organization’s efforts are yielding.

This focus is unique in the world and is the most rigorous

way to determine if an organization is fundamentally

improving for the long-term or just going through the

motions of another flavor-of-the-month initiative.

1989 – First Shingo Prize awarded toGlobe Metallurgical

1993 – First version of theShingo Model™ developed

1994 – President of the United Statesrecognizes Shingo Prize®recipients for the first time

– First Shingo Research Award

2000 – Business Week refers to theShingo Prize® as the“Nobel Prize for Manufacturing”

2008 – Shingo Model™ updated toemphasize principles, culture,and results

– Bronze and Silver Medallioncategories created

2009 – Focus on executive educationbegins and courses are developed

2010 – First Shingo International Conference

2011 – First healthcare organization toreceive the Shingo Prize®

– Non-U.S. challengers for theShingo Prize® outnumber U.S.challengers for the first time

2012 – First financial industry recipient ofthe Shingo Prize®

2014 – Shingo workshop teachingswitches exclusively to licensedaffiliate companies

2015 – New focus on research with thecreation of a director of researchposition

– Professor Rick Edgeman becomesthe First Director of Research for theShingo Institute

THE GUIDING PRINCIPLES

SHINGO PRIZE® RECIPIENTS

IMPORTANT MILESTONES

RECIPIENTS OF SHINGO INSTITUTE RECOGNITION FALL INTO THREE CATEGORIES

Shingo Prize® a worldwide recognized symbol of an organization’s successful establishment of a culture anchored on principles of enterprise excellence and results

Shingo Silver Medallion those maturing on the journey with a focus primarily on tools and systems

Shingo Bronze Medallion those in the earlier stages of cultural transformation with primarily a tools focus

BEST IN CLASS

Many organizations do not intend to ever

challenge for the Prize but use the Shingo

Model™ as the highest standard of excellence

in the world to which they aspire. Often,

leaders find that lean tools such as six sigma,

jidoka, SMED, 5S, JIT, quality circles, etc., are

not independently capable of effecting lasting

change.

Since 1988, Shingo examiners have seen first-

hand how quickly tools-based organizations

decline in their ability to sustain results. On

the other hand, organizations that anchor

their improvement initiatives to principles—or

understand the “why” behind the “how” and the

“what”—experience significantly better results.

To help organizations understand how they

can use the Shingo Model™ to shape their

organizational cultures to Shingo Prize®

standards, there are four workshops available.

A certified facilitator with a licensed Shingo

Affiliate company teaches each workshop. The

workshops, their descriptions and schedules are

viewable at Shingo.org/education. You can also

download the free Shingo Model™ booklet there.

THE SHINGO MODELTM

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Utah S

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Unive

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SHINGOPRIZE® RECIPIENTS

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THE SHINGO INSTITUTE

3521 Old Main HillLogan, UT 84322

Ph: 435.797.2279Email: shingo.info@usu.edu

www.shingo.org

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