contextualisation summary of results...despite the growing awareness of the importance of career...

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Employees’ graduateness and employability attributes in relation to their emotional intelligence and career anchors Contextualisation Employers regard professionally qualified and high-skilled knowledge workers as important intangible assets (human and social capital) to gain a competitive advantage in a turbulent business environment. Employees’ graduateness implies that apart from their degree-specific knowledge and technical skills, they are able to demonstrate a set of generic transferable meta-skills and personal attributes which are generally regarded as indicators of their employability and work readiness. Employees’ employability attributes (as a subset of their graduateness) has been found to be significantly related to their graduateness. In response to the more turbulent and uncertain career context, people seem to adopt a more proactive stance toward their careers by taking personal ownership for their career development and focusing on their subjective experiences of career success, their career aspirations driven by their motives and values, and continued employability. Emotional intelligence and career anchors have been related to people’s employability satisfaction and proactive career behaviours. Multiple regressions (COI, AES significant predictors of GSAS) Motives and values influencing preferences for work and work environments (internal career) guide career decisions and choices Expression, use, regulation and assessment of emotions in career decision-making and management Personal and intellectual meta-capacities cultivated by university education that distinguish the graduate from others in the field and indicate his/ her employability and work readiness Personal meta- capacities in sustaining one's employability Subjective career context Employment context Career anchors Graduateness skills and attributes Emotional intelligence Employability attributes Independent (predictor) variables Dependent (criterion) variables Overview of the hypothesised interface between individuals' career anchors and emotional intelligence and their graduateness skills and attributes, and employability attributes Study objective To determine whether employees’ career anchors and emotional intelligence significantly predict their graduateness skills and employability attributes. Statistical analyses Reliability Cronbach’s Alpha coefficients Descriptive statistics Means Standard deviations Frequencies Correlations Product-moment correlations = .05 = .30 (medium practical effect) (Cohen,1992) p r Inferential statistics Multiple regression analyses .13 .25 (medium practical effect) and .26 (large practical effect) (F = .05) (Cohen,1992) p = = = Summary of results Descriptive statistics Graduateness Skills and Attributes Scale Highest mean scores on the goal-directed behaviour (M = 49.15; SD = 7.11), enterprising skills M = 40.97; SD = 7.43) and problem solving/decision making skills (M = 38.70; SD = 5.77) variables, and the lowest mean scores on analytical thinking skills (M = 19.14; SD = 3.60). Employability Attributes Scale Highest mean score on career self-management (M = 51.59; SD = 6.45). Assessing Emotions Scale Highest scores on the managing own emotions (M = 38.14; SD = 5.42), perceiving emotions (M = 34.86; SD = 6.26), and managing others’ emotions (M = 32.91; SD = 4.71) variables. Career Orientations Inventory Security/stability (M = 22.88; SD = 4.01), service/dedication to a cause (M = 22.00; SD = 4.22), andlifestyle (M = 21.59; SD = 5.03) are the three dominant career anchors of the participants. These career orientations are needs-based (security/stability and lifestyle), and values-based (service/dedication to a cause). Correlations Significant and positive correlations No significant correlations COI Career anchors AES Emotional intelligence GSAS (graduateness skills/attributes) variables. Correlations ranged between small (r = 24) and large (r = 65) practical effect size EAS (employability attributes). Correlations ranged between small (r = 28) and large (r = 56) practical effect size Practical significance, the correlations ranged between moderate (r = 37) and large (r = 61) practical effect size (GSAS and EAS) General management vs GSAS analytical thinking skills and EAS career self-management variables. Service/dedication to a cause vs GSAS continuous learning and analytical thinking skills variables. Entrepreneurial creativity vs EAS career resilience GSAS analytical thinking skills vs AES managing own emotions variable Quality of the personal growth and intellectual cultivation of the graduates produced by a higher education institution, and the relevance of the skills and attributes they bring to the workplace Graduateness skills and attributes Employability attributes career self-management (career goal clarity, confidence, continuous learning, career planning and management efforts) (adaptability, flexibility, self-confidence, and competence regardless of adverse career circumstances) career resilience Emotional intelligence (appraising, expressing, regulating and using emotions adaptively to solve problems and achieve one’s goals) Career anchors (self-perceived talents and abilities, basic personal values, and an evolved sense of motives and needs that influence and drive one’s career decisions) Technical/functional; general management; autonomy; security/stability; entrepreneurial creativity; service/dedication to a cause; pure challenge; lifestyle DV IV Dependent Variable Independent Variable Scholarship (stance toward knowledge) Global & moral citizenship (stance toward the world & others) Life-long learning (stance toward self) Perceiving, managing, managing others’ and understanding emotions Conclusions: Career anchors as predictors of employability attributes Career desires based on a variety of challenging opportunities to compete and win and self-tests to prove competence (pure challenge), predict higher levels of career resilience (confidence in ability to adapt to changing circumstances and being willing to take risks). Career desires strongly based on a career that fulfils one’s need for power and influence and advancement up the corporate ladder (managerial competence), predict a lower concern with engaging in continuous learning, and career planning and management efforts. Multiple regressions (COI, AES significant predictors of EAS) General management (COI) (-) (Talents-based: willingness to solve complex, whole-of- organisation problems and undertake subsequent decision-making) Career self-management Adjusted R² = .43 (43%);F (p) = 5.08; p .001 Career resilience Adjusted R² = .40 (40%);F (p) = 4.69; p .001 (Values-based: testing personal endurance through risky projects or physically challenging work) Pure challenge (COI) (+) Pure challenge (COI) PDS/PAIS/ES/IS/GDB/CLO (+) (Values-based: testing personal endurance through risky projects or physically challenging work) Service/dedication to cause (COI) PDS/PAIS/ATS/GDB/CLO (-) (Values-based: working for the greater good of organisations or communities) Entrepreneurial creativity (COI) PAIS/GDB/CLO (+) (Talents-based: opportunity for creativity and identification of new businesses, products or services) Perceiving emotions (AES) PDS/PAIS/ATS/ES/GDB/CLO (+) Managing own emotions (AES) ERB (+) Problem solving/decision making skills (PDS) Adjusted R² = .56 (56%);F (p) = 7.97; p .001 Analytical thinking skills (ATS) Adjusted R² = .31 (31%);F (p) = 3.43; p .001 Enterprising skills (ES) Adjusted R² = .50 (50%);F (p) = 6.38; p .001 Ethical & responsible behaviour (ERB) Adjusted R² = .30 (30%);F (p) = 3.32; p .001 Presenting & applying information skills (PAIS) Adjusted R² = .47 (47%);F (p) = 5.90; p .001 Interactive skills (IS) Adjusted R² = .56 (56%);F (p) = 7.92; p .001 Goal-directed behaviour (GDB) Adjusted R² = .51 (51%);F (p) = 6.54; p .001 Continuous learning orientation (CLO) Adjusted R² = .43 (43%);F (p) = 5.16; p .001 Scholarship (stance toward knowledge) Global & moral citizenship (stance toward the world & others) Life-long learning (stance toward self) Measures (1) Career orientations Inventory (COI) (Schein, 2006) 40 items, eight sub-scales. Cronbach’s Alpha coefficients for each sub-scale range between 0.77 and 0.81 (high). (2) Assessing Emotions Scale (AES) (Schutte, Malouff & Bullar, 2007) 33-items, 4 sub-scales. Cronbach’s Alpha coefficients for each sub-scale range between 0.76 and 0.84 (high). (3) Graduate Skills and Attributes Scale (GSAS) (Coetzee, 2010) 64 items and eight subscales. Cronbach’s Alpha coefficients for each subscale range between 0.75 and 0.92 (high). (4) Employability Attributes Scale (EAS) (Coetzee & Bezuidenhout, 2010) Cronbach’s Alpha coefficients: career self-management (11 items) (.90) & career resilience (7 items) (.78). Sample Research procedure Ethical clearance from higher education institution Research Ethics Committee Web-survey Voluntary participation Informed consent Confidentiality and privacy Convenience sample (N = 67) of adults employed in the South African service industry who were enrolled for further distance education (third year and post-graduate level studies in the economic and management sciences field at a higher education institution 85% Blacks 86% Females 33% Managerial/supervisory level jobs 72% Early adulthood stage (establishment career phase) (25-40 years) Conclusions Career anchors and emotional intelligence as predictors of graduateness skills and employability attributes A preference for the pure challenge career motives and values predict higher levels of scholarship-related (problem-solving/decision making skills, and enterprising skills), and global and moral citizenship behaviour (presenting and applying information skills, and interactive skills) and life-long learning (goal-directed behaviour and continuous learning orientation) graduateness skills and attributes. A preference for challenging opportunities to create own enterprises, create or invent new products or services (entrepreneurial creativity motives and values), predicts higher levels of global and moral citizenship-related (presenting and applying information skills) and life-long learning (goal-directed behaviour and continuous learning orientation) graduateness skills and attributes. A preference for a career that fulfil the personal value of serving a higher purpose and contributing to welfare of others (service/dedication to a cause), predicts a lower concern for scholarship-related graduateness skills (problem solving and decision making, and analytical thinking skills), global and moral citizenship (presenting and applying information skills), and life-long learning graduateness behaviours (goal-directed behaviour and continuous learning). The ability to accurately appraise emotion in the self and others (perceiving emotions), predicts higher levels of scholarship-related (problem solving/decision making skills, analytical thinking skills, and enterprising skills, global and moral citizenship (presenting and applying information skills), and life-long learning (goal-directed behaviour and continuous learning orientation) graduateness skills and attributes. The ability to regulate one’s own emotions (managing own emotions), predicts higher levels of moral citizenship graduateness behaviours (ethical and responsible behaviour). Employees’ career motives and values and emotional intelligence are important to consider in cultivating the intellectual (graduateness) capacities and employability attributes required to sustain their employability in the contemporary world of work context. General conclusion Limitations & Recommendations Relatively small sample Sample predominantly Service Industry (No generalisations to other occupational contexts) Exploratory No causations Interpreted associations-not established Replicate study to other occupational categories/industries Practical contribution of findings Despite the growing awareness of the importance of career motives and values and emotions in career decision making, there seems to be a paucity regarding research on how individuals’ career anchors and emotional intelligence relate to their employability attributes and graduateness skills and attributes. The findings contribute new, original and novel knowledge to the field of career psychology and may be used to inform human resource practices concerned with optimizing the employability of employees. Career counsellors may also find the results useful in facilitating pro-active career behaviour in employees. Little Research in SA context - New knowledge & valuable data Larger samples Use other emotional intelligence and employability measures Prof A.M.G. Schreuder Prof Melinde Coetzee (E-mail: [email protected]) (E-mail: [email protected]) Department of Industrial and Organisational Psychology University of South Africa Presented at the 30 International Congress of Psychology Cape Town, South Africa, 22-27 July 2012 th

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Page 1: Contextualisation Summary of results...Despite the growing awareness of the importance of career motives and values and emotions in career decision making, ... Department of Industrial

Employees’ graduateness and employability attributes in relation to their emotional intelligence and career anchorsContextualisation

Employers regard professionally qualified and high-skilled knowledgeworkers as important intangible assets (human and social capital) togain a competitive advantage in a turbulent business environment.

Employees’ graduateness implies that apart from their degree-specific knowledge and technicalskills, they are able to demonstrate a set of generic transferable meta-skills and personal attributeswhich are generally regarded as indicators of their employability and work readiness. Employees’employability attributes (as a subset of their graduateness) has been found to be significantlyrelated to their graduateness.

In response to the more turbulent and uncertain career context, people seem to adopt a moreproactive stance toward their careers by taking personal ownership for their career developmentand focusing on their subjective experiences of career success, their career aspirations drivenby their motives and values, and continued employability. Emotional intelligence and careeranchors have been related to people’s employability satisfaction and proactive career behaviours.

Multiple regressions (COI, AES significant predictors of GSAS)

Motives and valuesinfluencing preferencesfor work and workenvironments (internalcareer) guide careerdecisions and choices

Expression, use,regulation andassessment ofemotions in careerdecision-makingand management

Personal and intellectualmeta-capacities cultivatedby university educationthat distinguish thegraduate from others inthe field and indicate his/her employability andwork readiness

Personal meta-capacities insustaining one'semployability

Subjective career context Employment contextCareer anchors Graduateness skills and attributes

Emotional intelligence Employability attributes

Independent (predictor) variables Dependent (criterion) variables

Overview of the hypothesised interface between individuals' career anchors and emotionalintelligence and their graduateness skills and attributes, and employability attributes

Study objectiveTo determine whether employees’ career anchors and emotional intelligence significantly predict their

graduateness skills and employability attributes.

Statistical analyses

Reliability

Cronbach’s Alphacoefficients

Descriptive statistics

Means

Standard deviations

Frequencies

Correlations

Product-momentcorrelations

= .05

= .30 (mediumpractical effect)(Cohen,1992)

p

r

Inferential statistics

Multiple regression analyses

.13 .25(medium practical effect)

and .26 (large practical effect)(F = .05)(Cohen,1992)

p

= =

=

Summary of resultsDescriptive statistics

Graduateness Skillsand Attributes Scale

Highest mean scores onthe goal-directed behaviour(M = 49.15; SD = 7.11),enterprising skillsM = 40.97; SD = 7.43) andproblem solving/decisionmaking skills (M = 38.70;SD = 5.77) variables, andthe lowest mean scores onanalytical thinking skills(M = 19.14; SD = 3.60).

EmployabilityAttributes Scale

Highest meanscore on careerself-management(M = 51.59;SD = 6.45).

AssessingEmotions Scale

Highest scores onthe managing ownemotions (M = 38.14;SD = 5.42), perceivingemotions (M = 34.86;SD = 6.26), andmanaging others’emotions (M = 32.91;SD = 4.71) variables.

CareerOrientations Inventory

Security/stability (M = 22.88;SD = 4.01), service/dedicationto a cause (M = 22.00;SD = 4.22), andlifestyle(M = 21.59; SD = 5.03)are the three dominant careeranchors of the participants.These career orientations areneeds-based (security/stabilityand lifestyle), and values-based(service/dedication to a cause).

CorrelationsSignificant and positive correlations No significant correlations

COICareer

anchors

AESEmotional

intelligence

GSAS (graduateness skills/attributes) variables.Correlations ranged between small (r = 24) andlarge (r = 65) practical effect size

EAS (employability attributes). Correlationsranged between small (r = 28) and large(r = 56) practical effect size

Practical significance, the correlations rangedbetween moderate (r = 37) and large (r = 61)practical effect size (GSAS and EAS)

General management vs GSASanalytical thinking skills and EAScareer self-management variables.

Service/dedication to a cause vs GSAScontinuous learning and analyticalthinking skills variables. Entrepreneurialcreativity vs EAS career resilience

GSAS analytical thinking skills vs AESmanaging own emotions variable

Quality of the personalgrowth and intellectual

cultivation of the graduatesproduced by a highereducation institution,and the relevance of

the skills and attributesthey bring to

the workplace

Graduatenessskills and attributes

Employability attributes

career self-management(career goal clarity,confidence, continuouslearning, career planning andmanagement efforts)

(adaptability, flexibility,self-confidence, andcompetenceregardless of adversecareer circumstances)

career resilience

Emotional intelligence

(appraising, expressing,regulating and using emotionsadaptively to solve problems

and achieve one’s goals)

Career anchors

(self-perceived talents andabilities, basic personal values,

and an evolved sense ofmotives and needs that

influence anddrive one’s career decisions)

Technical/functional; generalmanagement; autonomy;

security/stability; entrepreneurialcreativity; service/dedication to

a cause; pure challenge; lifestyle

DV

IV

DependentVariable

IndependentVariable

Scholarship(stance toward knowledge)

Global & moralcitizenship

(stance toward theworld & others)

Life-long learning(stance toward self)

Perceiving, managing,managing others’ and

understanding emotions

Conclusions: Career anchors as predictors of employability attributesCareer desires based on a variety of challenging opportunities to compete and win and self-tests to

prove competence (pure challenge), predict higher levels of career resilience(confidence in ability to adapt to changing circumstances and being willing to take risks).

Career desires strongly based on a career that fulfils one’s need for power and influence andadvancement up the corporate ladder (managerial competence), predict a lower concern

with engaging in continuous learning, and career planning and management efforts.

Multiple regressions (COI, AES significant predictors of EAS)

General management (COI) (-)

(Talents-based: willingnessto solve complex, whole-of-organisation problems andundertake subsequentdecision-making)

Career self-management

Adjusted R² = .43 (43%);F (p) = 5.08; p .001≤

Career resilience

Adjusted R² = .40 (40%);F (p) = 4.69; p .001≤

(Values-based: testingpersonal endurance throughrisky projects or physicallychallenging work)

Pure challenge (COI) (+)

Pure challenge (COI)

PDS/PAIS/ES/IS/GDB/CLO (+)

(Values-based: testing personalendurance through risky projectsor physically challenging work)

Service/dedication to cause (COI)

PDS/PAIS/ATS/GDB/CLO (-)

(Values-based: working for the greater goodof organisations or communities)

Entrepreneurial creativity (COI)

PAIS/GDB/CLO (+)

(Talents-based: opportunity forcreativity and identification of newbusinesses, products or services)

Perceiving emotions (AES)PDS/PAIS/ATS/ES/GDB/CLO (+)

Managing own emotions (AES)ERB (+)

Problem solving/decision making skills (PDS)

Adjusted R² = .56 (56%);F (p) = 7.97; p .001

Analytical thinking skills (ATS)

Adjusted R² = .31 (31%);F (p) = 3.43; p .001

Enterprising skills (ES)

Adjusted R² = .50 (50%);F (p) = 6.38; p .001

Ethical & responsible behaviour (ERB)

Adjusted R² = .30 (30%);F (p) = 3.32; p .001

Presenting & applying information skills (PAIS)

Adjusted R² = .47 (47%);F (p) = 5.90; p .001

Interactive skills (IS)

Adjusted R² = .56 (56%);F (p) = 7.92; p .001

Goal-directed behaviour (GDB)

Adjusted R² = .51 (51%);F (p) = 6.54; p .001

Continuous learning orientation (CLO)

Adjusted R² = .43 (43%);F (p) = 5.16; p .001

Scholarship(stance toward

knowledge)

Global & moralcitizenship

(stance towardthe world & others)

Life-long learning(stance toward self)

Measures(1) Career orientations Inventory (COI)(Schein, 2006)

40 items, eight sub-scales. Cronbach’s Alpha coefficientsfor each sub-scale range between 0.77 and 0.81 (high).

(2) Assessing Emotions Scale (AES)(Schutte, Malouff & Bullar, 2007)33-items, 4 sub-scales. Cronbach’s Alpha coefficientsfor each sub-scale range between 0.76 and 0.84 (high).

(3) Graduate Skills and Attributes Scale (GSAS)(Coetzee, 2010)64 items and eight subscales. Cronbach’s Alphacoefficients for each subscale range between 0.75and 0.92 (high).

(4) Employability Attributes Scale (EAS)(Coetzee & Bezuidenhout, 2010)Cronbach’s Alpha coefficients: career self-management(11 items) (.90) & career resilience (7 items) (.78).

Sample Research procedureEthical clearance fromhigher education institutionResearch Ethics Committee

Web-survey

Voluntary participation

Informed consent

Confidentiality and privacy

Convenience sample (N = 67) ofadults employed in the South Africanservice industry who were enrolledfor further distance education (thirdyear and post-graduate level studiesin the economic and managementsciences field at a higher educationinstitution

85% Blacks

86% Females

33% Managerial/supervisorylevel jobs

72% Early adulthood stage(establishment career phase)(25-40 years)

ConclusionsCareer anchors and emotional intelligence as predictors of

graduateness skills and employability attributes

A preference for the pure challenge career motives and values predict higher levels of scholarship-related(problem-solving/decision making skills, and enterprising skills), and global and moral citizenship behaviour(presenting and applying information skills, and interactive skills) and life-long learning (goal-directedbehaviour and continuous learning orientation) graduateness skills and attributes.

A preference for challenging opportunities to create own enterprises, create or invent new products or services(entrepreneurial creativity motives and values), predicts higher levels of global and moral citizenship-related(presenting and applying information skills) and life-long learning (goal-directed behaviour and continuouslearning orientation) graduateness skills and attributes.

A preference for a career that fulfil the personal value of serving a higher purpose and contributing to welfareof others (service/dedication to a cause), predicts a lower concern for scholarship-related graduateness skills(problem solving and decision making, and analytical thinking skills), global and moral citizenship (presentingand applying information skills), and life-long learning graduateness behaviours (goal-directed behaviour andcontinuous learning).

The ability to accurately appraise emotion in the self and others (perceiving emotions), predicts higher levelsof scholarship-related (problem solving/decision making skills, analytical thinking skills, and enterprising skills,global and moral citizenship (presenting and applying information skills), and life-long learning (goal-directedbehaviour and continuous learning orientation) graduateness skills and attributes. The ability to regulate one’sown emotions (managing own emotions), predicts higher levels of moral citizenship graduateness behaviours(ethical and responsible behaviour).

Employees’ career motives and values and emotional intelligence are important to considerin cultivating the intellectual (graduateness) capacities and employability attributes required

to sustain their employability in the contemporary world of work context.

General conclusion

Limitations & Recommendations

Relatively small sample

Sample predominantly Service Industry(No generalisations to other

occupational contexts)

Exploratory

No causations

Interpreted associations-not established

Replicate study to other occupationalcategories/industries

Practical contribution of findingsDespite the growing awareness of the importance of career motives and values and emotions in career decision making,

there seems to be a paucity regarding research on how individuals’ career anchors and emotional intelligence relate to

their employability attributes and graduateness skills and attributes. The findings contribute new, original and novel

knowledge to the field of career psychology and may be used to inform human resource practices concerned with

optimizing the employability of employees. Career counsellors may also find the results useful in facilitating pro-active

career behaviour in employees.

Little Research in SA context - New knowledge & valuable data

Larger samples

Use other emotional intelligence andemployability measures

Prof A.M.G. SchreuderProf Melinde Coetzee

(E-mail: [email protected])(E-mail: [email protected])

Department of Industrial and Organisational PsychologyUniversity of South Africa

Presented at the 30 International Congress of PsychologyCape Town, South Africa, 22-27 July 2012

th