contents · industrial selection temporary staff provision mass recruitment professional search and...
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Contents
ManpowerGroup Russia & CIS in figures
Our Clients
ManpowerGroup vision
ManpowerGroup services and solutions
Recruitment
Recruitment Process Outsourcing
Staffing and Target Based Outsourcing
Complex Solutions types
Staffing
TBO General Office
TBO Field Force
TBO Industrial
Acceptance work-flow
HR Consulting
Legal Consulting
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ManpowerGroup Russia & CIS Management
Nikita Zotov
Director
ManpowerGroup Russia & CIS
Olga Kuzmina
Director
ManpowerGroup
Nadezhda Oskina
Financial Director
ManpowerGroup Russia & CIS
Sergio Basto
Director
Manpower Russia & CIS
Hugh Piper
Country Manager
ManpowerGroup Russia & CIS
Ivan Berdinskikh
Legal & Compliance Director
ManpowerGroup Russia & CIS
Andrey Yudkin
IT Director
ManpowerGroup Russia & CIS
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ManpowerGroup Russia & CIS in figures
25 years on the Russian market
900+
Branches in Russia
Clients in Russia and CIS
ManpowerGroup
Worldwide
70 years
400 000 clients in 80 countries
One of Fortune 500’s Most
Admired Companies
$20 billion revenue
3500 offices
3,5 million employed people
worldwide per year
Named World’s Most Ethical
Company
Strategic Partner of the World
Economic Forum in Davos
6000 Associates on
assignment
9 Moscow
St. Petersburg
Volgograd
Samara
Novomoskovsk
Kaluga
Novosibirsk
Ekaterinburg
Nizhny Novgorod
4 Countries
Russia
Ukraine
Belarus
Kazakhstan
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Our Clients
Pharma • Astra Zeneca
• D-Orthopaedics
• Eli Lilly
• GlaxoSmithKline
• Medtronic
• Merck Sharp & Dohme
• Pfizer
• Pierre Fabre
• Ranbaxy Laboratories
• Roche Group
• Teva Pharmaceutical
• AIPM
• Johnson&Johnson
• Siemens Healthineers
• Agilent Technologies
• Mallinkrodt
• Sirona Dental Systems
• Shire Rus
Equipment • Gates Corporation
• Caterpillar
• Groupe SEB
• Siemens Gaz Turbines
• Robert Bosch
• Emerson Electric
• Scott Safety
• Schindler Group
• Otis Elevator Company
Oil & Gas • Linde Group
• Royal Dutch Shell
IT\Telecom • Hewlett Packard
• Oracle Corporation
• Autodesk
• Lenovo Group
• BT Group
• International Business
Machines Corporation
• Gigaset
• Ericsson
• Amadeus IT Holding
• Telecom Italia
• Avangate
• Advanced Micro Devices
• Veritas Technologies
Automotive • KIA Motor
• Mazda Motor
• Fiat Automobiles
• Volkswagen
• Jaguar Land Rover
FMCG • Avon Products
• Colgate-Palmolive
• Gillette
• L’Oreal
• Clarins Group
• Procter & Gamble
• Perfetti Van Melle
• Davide Campari
• Croc
• Grohe
• Shiseido Company
• La Prairie Group
• The Coca-Cola
Company
• Bacardi
• Pernod Ricard
• Tchibo
• Lindt & Sprüngli
• Yum! Brands
Fashion Retail • Tiffany & Company
• Vertu
• BNS Group
• H&M
• Prada
• Inditex
• Louis Vuitton
Retail • IKEA
• OBI
• Media Markt
• X5 Retail Group
Logistics • DHL Express
• Kuehne + Nagel
Bank & Consulting • Citibank
• Accenture
• EY
• Standard & Poor's
• Mastercard
• Sberbank Technologies
• KPMG
• Credit Agricole
• Garanti Bankası
• Allen and Overy
• The Goldman Sachs
Group
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ManpowerGroup Vision
OUR VISION is to lead in the creation and delivery of innovative
workforce solutions and services that enable our clients to win in
the changing world of work.
ManpowerGroup in business organizations
Awards
Chamber of
Commerce of
the Russian
Federation
Association
of Private
Employment
Agencies
Association
of human
capital
Top Performing Managed Service Provider
(MSP)
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ManpowerGroup Services and Solutions
Staffing and Target Based
Outsourcing
TBO
• TBO Reception
• Call-Centre
• Direct Sales Support
• Industrial TBO
Temporary Staff Provision Industrial Selection
Mass Recruitment
Professional Search and
Selection
Consulting Recruitment
HR Consulting
• Outplacement
• Salary Surveys
• Career Management
Legal Consulting
• Labor Safety Consulting and
Audit
• Development and
Implementation of Labor
Safety System
• Labor Safety Outsourcing
• HR related Legal Consulting
Executive Search
Talent Mapping
Conduct of Assessment
Centres
Recruitment Process
Outsourcing
(RPO)
Flexible Solutions
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Recruitment
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Recruitment
Russia
Belarus
Ukraine
Kazakhstan
Clear
division of
practices
Daily update
of the in-
house
database of
active and
passive
candidates
Guarantee
replacement
Professional Search
& Selection
Mass Recruitment Talent mapping Executive search
• Job interviews,
candidate’s
presentation and
communication skills
appraisal, professional
potential assessment;
• Search for candidates
ready to relocate
• Counselling meetings
with candidates and
clients.
• Fast formation of team
for mass projects
• Immediate provision of
CV’s
• Execution of projects
in any field
• Selective search
• Long and Short lists
provision on Clients
request
• Filling executive and
singular field-specific
vacancies
• Use of global methods
of ManpowerGroup
• Analysis of
customer needs
• Data collection
using open & closed
sources, information
analysis
• Preparation of
reports
Industrial selection
• Temporary staff
recruitment
• Mass recruitment
• “Point" selection of
"white" collars
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Inquiry and job
description
Communication on
specifics
Scope of work definition
Identifying resources
Search & selection started
Short-list provision
Client's interviews
Final candidate selection
feedback
Assembling candidate pool
based on competences and
skills
Job offer preparation
Sophisticated candidate
assessment
Technical skills assessment
Candidate
successfully
employed
ManpowerGroup
Client
Assessment centers
• Conducting group and individual evaluation of candidates
• Preparation and holding of business games, case studies of analytical and group dynamics
• Conduction competencies interviews
• Certified staff assessment managers
Recruitment
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Recruitment
60
candidates employed
across Russia & CIS
85% of clients return to us with repeated requests
45% of clients transfer their positions to other locations and CIS
consultants
Expertise and specialization in the following
areas:
3500
• Sales and Marketing, FMCG • Sales and Marketing, Retail • Sales and Marketing, B2B • IT, Telecom • Engineering • Construction • Purchasing • Logistics • HR • Administrative Staff • Pharma and Medicine • Finance and Accounting • Legal
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Recruitment Process Outsourcing (RPO)
Transfer separate recruitment
processes to ManpowerGroup
Russia & CIS
Recruitment Support
Transfer of specific processes
or all the recruitment processes
to be supported at particular
time/season
Project RPO End to End RPO
Transfer of all recruitment
processes for the contract
period
RPO – transfer of operational responsibility for one or
more recruitment processes, including administrative
ones, from the client to the service provider
RPO
Global / Sharp Business Increase
Change of Business Strategy
New Product Launch
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Staffing and Target Based Outsourcing
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Types of Complex Solutions
Staffing Functional outsourcing Target Based Outsourcing
Under the
agreement Service Provision Term Under the
agreement
Operational Management Client Under the
agreement
Responsibility for the
Result
Payroll Management
Client
Client
Client
Client
Up to 9 months
Labor Safety Services
Process Management Client
Client
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Staff provision
Cirque du Soleil
116-ФЗ
Staff Management
Is carried out by the client
Provision Term
Provider
Private Employment
Agency Manpower
Quantity
The percentage of temporary staff
Labor Safety
Is carried out by the client Temporary
Staff
9 10%
Issued by the Federal Service for Labor and Employment
Accreditation
116
Federal
Law
• Replacement of temporary absent workers
• Temporary / Season business expansion
months
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• Recruitment
• Replacement
• HR administration
• Payroll
• Quality control
• ManpowerGroup’s Secretary Academy trainings
• Uniform provision
• Secretaries
• Supervisors
• Call-center specialists
• Travel-support specialists
Complex Process Management:
• Guaranteed replacement in 4 hours
• Risk minimization
• Client focus on core business
• ManpowerGroup technologies and expertise
• Maintenance of optimal headcount
• Legal & Compliance Safety
• Costs Optimization
Key benefits
TBO General Office
employees on
projects
projects in 2018
100
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More than
more than
Office TBO
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TBO Field Force
Merchandising
• Filling and monitoring shelf space
• Stock control
• Planograms observance
• Product representation, POS-material and additional equipment installation
Field personnel in the FMCG
• Salesforce outsourcing
• Brand Consultants
• Sales Representatives
• Shop Assistants
• Promotions
Organization of Promotions
• Product demonstrations
• Samples demonstrations
• Tastings
Audit
• Price (Price tags) relevance, shelf share
• Standards compliance
• Mystery Shopper and Customer Survey
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Benefits of working with ManpowerGroup in field force
projects
Complex solutions provision
First-class staffing and recruitment
Full compliance with the Russian Federation legislation
Complete financial transparency
Reliability and predictability for the Client
Labor safety consulting
Expertise in the Russian market
Extensive client database in the HR area
Many years of experience in the international BTL-services market
Brand awareness worldwide and in particular regions
T
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Initial recruitment & selection
Maintaining employees’
headcount on the project
HR administration and payroll
Training & development of
training materials
Quality control
Developing incentive & bonus
schemes
Control over complying with
health with health and safety
requirements
Controlling over volumes
maintenance
Meeting the deadlines
Optimization of the processes
Monitoring &control of the
final results
Reducing of the client’s costs
Decreasing client’s FTE
Releasing the client’s resources
Transfer of main/auxiliary
production processes to the
outsourcing company
Industrial outsourcing model
on-site
Technical and engineering
personnel & executors
Safety engineers
On-site coordinators
Shift foremen
Quality control group
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ТВО business efficiency
Organization
of quality
assurance system
Organization of
Labor Safety system
Organization of
training system
Organization of working
process/personnel
management system
Reducing the damage
level &
number of claims Staff rotation
Result - oriented
motivation
Increasing productivity
“Flexible” approach
to the formation
of a pool of candidates
Interchangeable
personnel
trained to work
in different
working areas
Reducing the number
of accidents
& violations in the field
of Labor Safety
Reduction of direct costs
due to more
efficient organization
of processes
Staff reduction
Employees
with lower
wage
expectations
Industrial outsourcing model
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Acceptance work-flow
Work-flow cycle
Timesheets processing
Timesheets agreement
Orders check
Making payments to the employees
Sending pay slips to the employees
Salaries calculation
Prepare for tax report
Salaries agreement
Monthly & billing
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HR consulting
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Industries for salary surveys
проектов
аутплейсмента
Position level:
Managers 20%
Specialists 60%
Admin staff 20%
3100 positions
более
HR Consulting
FMCG Production Logistics and procurement Information technology Retail trade Sales and marketing Telecommunications HR management Law Finance and accounting Banking sector Automobile business Pharmaceutics Hotel hospitality Construction Oil and gas
Salary surveys by
experts
Outplacement. Programs aimed at successful employment of employees
dismissed from the company, for example, as result of restructuring;
Career management. A set of measures aimed at improving the
personnel policy, motivation and effective development of staff working skills,
as well as minimizing the risk of loss of key employees;
Salary survey. Conducting research by specialists of ManpowerGroup, the
result of which is the improvement of the remuneration system in the
company, the creation of more effective schemes of personnel motivation.
The world's largest
banking company
Active outplacement
program
100+ Outplacement
projects
More than
1400 participants
программ
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HR Consulting
Salary Survey Career Management
• Motivation for employees to
work more effectively
• Development of appropriate
employees skills with minimum
resources
• Reducing the risk of key
employees leaving the company
• Global expertise and Best
Practices
• Salary levels streamlining
• New incentive schemes
development
• Expansion plans/branch
opening support
• Evaluation of job offers
competitiveness
• Consulting regarding the main
trends in the labor market
Outplacement
• Strengthening Client’s
company as HR brand
• Implementation of corporate
social responsibility
• Risk mitigation of lawsuits
from employees
• Support of former staff in the
process of finding a new job
• Achievement of greater
competitiveness after
headcount optimization
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Legal Consulting
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Job accidents investigation
• Coordination of investigation
• Collection of necessary medical reports
• Preparation of all required documents
• Notification of the public authorities
• Interaction with Labor inspection and Social Security Fund
• Organization of activities to ensure safe working conditions
LS audit
• Documentation in compliance with local laws
• Special Assessment
• Trainings
• Medical Examination
• IPE
• Job accident investigation
LS outsourcing
• Functions of LS service
• Safety license
Development of LS system
• Documentation in compliance with local laws
• Special assessment of working conditions
• Briefings
• Training
• Medical examinations
• Pre-work check-ups
• Individual Protection Equipment
Consulting
• Project work
•Permanent (subscription) service
•Occasional consultations
Labor Safety (LS) services
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Dismissal
Support of dismissals on all levels, starting with the choice of grounds, options assessment thorough to realization
Labor safety
Realization of projects in cooperation with labor protection specialists
Trainings and seminars
In English and Russian languages on various items for HR-specialists and managers
Starting a business in Russia
Legal advising on various items related to commencement of business in Russia and implementation of the chosen strategy
Labor inspections
Preparation and revision of
documents to be submitted to Labor
inspectorate, support during
inspection, contestation of
labor inspectorate rulings
Employment litigation
Evaluation of situation and support in
communications with the employees, support in court at all instances
Areas of Legal Consulting
Corporate aspects of labor relations
Ensuring compliance with the requirements of corporate legislation in solving labor issues
Audit of labor law issues
Verification of local regulations, labor contracts, personnel
documents, mandatory application of professional standards
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Experts in effective solutions
Trusted partners with global expertise
Fresh thinking professional team
ManpowerGroup Russia & CIS
Tel: +7 495 937 34 35
www.manpowergroup.ru
127055 Novoslobodskaya St. 41