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CONTENTS
01 History & facts /0402 The Company /0803 Our Services /1004 Mission Statement /1405 Organisational Structure /1606 Bank references /2407 Project References /2608 Project Show-Cases /32
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HISTORY & FACTS
01 30+
The Wellness is a leading SPA Specialist in the MEA region responsible for the development of fascinating and innovative SPA projects.
The company was founded in 2007 in Dubai and has been involved in various high end projects throughout the region.
The following factors were and still are responsible for The Wellness success in the planning and realisation of SPA projects: Creativity, innovation, expertise and courage.
OUR CLIENTSLarge international hotel chains as well as city hotels, holiday resorts, health resorts, medical SPA’s, cruise ships, destination SPA’s, day SPA’s, theme parks and SPA centres rely on our know-how, our creativity and our international experience.
Over 30 years of combined international experience within the executive team.Full set-up in Dubai catering to the MEA region
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MOhr LiFE rESOrT Lermoos
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The two divisions –consulting, and realisation offer a unique package of services.
The distinguishing features of our work are creativity, innovation and expertise. They are ideal preconditions to guarantee economic success for hoteliers and SPA operators, as well as the ultimate SPA experience for the guest.
Our divisions are closely connected and guarantee an organic workflow with strategic alignment, SPA planning, SPA interior design, SPA engineering, profitability calculations, turnkey realisation and convenient after sales services to ensure your equipment life span. All those services are provided within one source and we succeed to deliver a first class quality and efficiency.
TWO dIvISIONSONE WORRY-FREE pACkAgE
THE COMpANY
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CONSULTINg
... an individual strategy is required to reach a goal
No matter whether you are looking at marketing, finance, spa operation or SPA equipment services, you need an individual strategy tailored at your needs to be successful.
Our Team consists of SPA Consultants, Architects, Designers and Engineers, who will be at your side to make sure that your facility will be unique.
Services• SPA Consulting• SPA Design Consulting• SPA Engineering• Pool/Water Features Design & Engineering• interior Design• Architectural Design• Project Management
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OUR SERvICES
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pROjECT REALISATION
... planning and realisation – all services from one companyOver twenty years of building experience on four continents guarantee that we will realise your project successfully and hand it over on time. Benefit from our international network, which makes us flexible and allows us to react quickly to any changes.
Services• Turn Key – Spa Facility • SPA Equipment realisation• After Sales Services
3.2
OUR SERvICES
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The focus of our activities is on our client and his individual project. We provide our clients with innovative solutions of first-class quality and professionalism. Both our international experience and cultural understanding allow for extraordinary developments. Our clients` success comes along with the success of our company.
WE OFFEr uNiquE CONCEPTS, CrEATiNg AN ATMOSPhErE OF WELL-BEiNg COMBiNED WiTh high PrOFiTABiLiTy.
MISSION STATEMENT
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We owe our success to our competent and extremely motivated employees who possess creative thinking, extraordinary sensitivity and a great deal of enthusiasm.
ORgANISATIONAL STRUCTURE
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EXECUTIvES
Name Designation
Mohammed ibrahim Chief Executive Officer
Martin röhle Chief Technical Officer
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ORgANIZATIONCHART 5.1
MARTIN ROEHLECTO
MOHAMMED IBRAHIMCEO
ADMINISTRATION
DOCUMENT CONTROL
PROCUREMENTPROJECT MANAGEMENT
INSTALLATION
SERVICE &AFTER-SALES
ENGINEERING ARCHITECTURE & INTERIOR DESIGN
3D VISUALIZATION
SPA CONSULTANCY DIRECTOR OF PROJECTS
BUSINESS DEVELOPMENT
DRAFTSWORK
ENGINEERING
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pERSONAL INFORMATIONDate of birth: 15th December 1982Nationality: AustrianMarital status: Married, 1 child
BUSINESS EXpERIENCECEOThE WELLNESS Technical Services Co LLCSince 2014 to present
Schletterer international groupSince 2007 to 2014
Regional directorresponsible for the restructing and set-up of the Dubai team, which is now operating under the name ThE WELLNESS. Successfull project realization within the whole MEA region. Set-up of the Cairo subsidiary in 2009.
References• Waldorf Astoria, Dubai / UAE• Abu Dhabi Country Club• Anantara Palm Jumeira Resort & Spa, Dubai / UAE• Viceroy Palm Jumeirah, Dubai / UAE• Gazelli House, Baku / Azerbijan• Damac Burjside Boulevard, Dubai / UAE• Damac 4, Dubai / UAE• Mirdif Mall Spa, Dubai / UAE• Sheraton, Sharjah / UAE• Private Palaces UAE• Kempinski, Riyadh / KSA• Rocco Forte, Jeddah / KSA• Kempinski, Jeddah / KSA• Nile Ritz Carlton, Cairo / Egypt
MOHAMMEd IBRAHIMChief Executive Officer
• St. Regis, Cairo / Egypt• Emaar Marassi Clubhouse, North Coast / Egypt• Solis Hotel, Doha / Qatar• La Boutique Hotel, Doha / Qatar• Crowne Plaza Sharm El Sheikj / Egypt• Mövenpick Assuan / Egypt• Le Meridien Pyramids / Egypt• Hilton Luxor / Egypt• Intercontinental City Stars / Egypt... etc.
design Architect / project ArchitectSchletterer Wellness & Spa Design GmbH
References• The Royal Spa, Jochberg / Austria• Dubai Pearl, Dubai / UAE• La Marquise, Rhodos / Greece• Tiara Palm, Dubai / UAE• Elton Lake, Volgograd / Russia• Lady Spa, Saint Petersburg / Russia• Mövenpick Oceana, Dubai / UAE• Mövenpick Royal Amwaj, Dubai / UAE• The Cube, Dubai / UAE• Andreus Hotel, Meran / Italy• Tropical Island, Berlin / Germany• Mediterana, Bergisch Gladbach / Germany... etc.
design ArchitectAgora2006 to 2007
references• Xceed Call Center, Giza / Egypt• Microsoft Showroom, Giza / Egypt• Smash Tennis Acadamey, Giza / Egypt... etc.
EdUCATIONMBA (global Management) Eslasca Business School 2012
Bachelor of Architectural Engineering university of Modern Science and Arts (MSA)
pERSONAL SkILLS Languages Fluent in german, English, Arabic
pERSONAL INFORMATIONDate of birth: 6th March 1953Nationality: germanMarital status: Single
BUSINESS EXpERIENCE CTOThE WELLNESS Technical Services Co LLCSince 2014 to present
Schletterer International group1997 to 2013
Head of project Management
general ManagerSchletterer office in Barcelona• Responsible for the markets Spain, Portugal, Caribbean, Mexico and South America.• With successful realization of projects in the following countries: Austria, Turkey, Lebanon, Jordan, Egypt, Malta, Spain, Portugal, Bahamas, united States, united Kingdom, ireland and France
References• Grupotel Valparaíso Palace, Mallorca / Spain• Grupotel Parc Natural & Spa, Mallorca / Spain• Hotel Fenicia Prestige Suites & Spa, Ibiza / Spain• Hotel La Cala Resort Golf & Spa, Málaga / Spain• Ibiza Gran Hotel, Ibiza / Spain• Solverde, Portugal• Aquapura Douro Valley, Portugal• Suites Alba, Portugal• Hotel Grande Bretagne, Athen / Greece
MARTIN RöHLEChief Technical Officer
• Secrets Silversands Riviera, Cancún / Mexico... and many more
Cruise Line Spa projects within shipyards in italy, France and germany
references• Queen Mary II • Disney World• Disney Wonder ... and 20 other more
Office Manager of one of the most popular hotel planning offices in Austria for about 10 years, on various 4 and 5 Star projects in Austria, germany, italy, Turkey in hotel Development Construction and interior Design as well as Turn Key projects.1986 to 1996
EdUCATIONStudy of Architecture Munich, Bavaria, germany1981 to 1985
Study of Interior design rosenheim, Bavaria, germany 1975 to 1980
pERSONAL SkILLS Languages german, English, Spanish
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pERSONAL INFORMATIONDate of birth: 21st July 1978Nationality: PortugueseMarital status: Single
BUSINESS EXpERIENCE Senior SpA Consultant & director of projects at The WellnessSince 2014 to present - Dubai, uAEConsultancyProject ManagementBusiness DevelopmentReferences:St Regis Dubai Al Habtoor Polo Resort & ClubKhatt Hot Springs & SPA, Ras Al KhaimahHyatt, PJ, DubaiLapita hotel, Dubai Parks, DubaiAl Messila hotel resort, Doha
Independent Business Owner at Terapeutica’qi2013 to 2014 - Lisbon, Portugalindependently managed two business locations in Lisbon (Avenida da Liberdade and Expo) where, besides the management responsabilties, i practiced several therapies, western and oriental, with particular focus on Therapeutic.
SpA director at The gleneagles Hotel2012 - Scotland, uKFlagship ESPA SPA with 2300m2 (24000ft2), 22 treatment rooms, 50 staff and Revenue over £1.5 million; implementation of New LiFE Concept – New approach to health and wellbeing with an expert team of complementary and alternative medicine practitioners, including naturopaths, osteopaths, physiotherapists acupuncturists, personal trainers and spa therapists.
SÓNIA COELHOSenior SPA Consultant & Director of Projects
SpA director at Waldorf Astoria Sevilla at La Boticaria (Hilton Worlwide)2011 - Seville, SpainAll process of rebranding a 5000 m2 (54000 ft2) SPA to the Waldorf Astoria Brand (WA)SpA MANAgER (Business development & Area Manager) at Al Sagheer group2008 to 2011 - Cairo, Egypt
SENIOR SpA THERApIST at RITZ Four Seasons 2007 to 2008 - Lisbon, Portugal
SpA THERApIST on board Cruise Ship Millennium at Steiner Leisure Limited 2007 - Miami, uSA
EdUCATIONOsteopathy ITS - Instituto de Técnicas da Saúde Lisbon, Portugal2013 to 2015
Intensive professional Thai Massage program TMC – Thai Massage School CollegeChiang Mai, Thailand 2013
“pEvONIA” Specialized Therapist Pevonia Botanica Limited (uK)Cairo, Egypt (Al Sagheer group Academy)2008
“ESpA” Specialized Therapist ESPA international (uK)Lisbon, Portugal (riTZ Four Seasons)2007
“Elemis” & “Ionithermie” Specialized Therapist Steiner AcademyLondon, England2007
MASSAgE & pHYSIOTHERApY THALASSO THERApY & THERMAL HYdOTHERApY MANUAL LYMpH dRAINAgEProfestéticaLisbon, Portugal2004 to 2005
BEAUTY THERApIST / COSMETOLOgIST - NvQ3EEE – European School of EstheticsLisbon, Portugal2002 to 2003
pERSONAL SkILLS Languages Portuguese, English, Spanish
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Billing AddressThe Wellness Technical Services CO LLC Office 1406 & 1407 International Business Tower PO BOX 191175, Dubai, UAE [email protected] Tel +971 4 362 9625
Bank Connection 1. Emirates NBD Dubai,uAE
Account NameThe Wellness Technical Services CO LLC
AED Account: 1014740038201 EUR Account: 1024740038202USD Account:1024740038203SWIFT Code: EBiLAEADIBAN AED: AE800260001014740038201 IBAN EUR: AE880260001024740038202IBAN USD: AE610260001024740038203
2. rAKBANK Dubai,uAE
Account NameThe Wellness Technical Services CO LLC
AED Account: 0122242892001EUR Account: 0122242892003USD Account: 0122242892002SWIFT Code: NrAKAEAKIBAN AED: AE060400000122242892001IBAN EUR: AE490400000122242892003IBAN USD: AE760400000122242892002
BANk REFERENCES
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pROjECTREFERENCES
07 NO 1001 NIGHTS FAIRY TALE.IT’S FOR REAL!
AZERBIjAN• Gazelli House, Baku BAHRAIN• The Domain Hotel Manama EgYpT• Ritz Carlton, Cairo • Emaar Marassi, North Coast • Le Meridien Gizeh, Gizeh • St. Regis, Cairo • Luxor Hilton, Luxor • Mövenpick Hotels & Resorts, Elephantine Island, Aswan• Crowne Plaza, Sharm El Sheikh jORdAN • Mövenpick Hotels & Resorts, Dead Sea • Hilton Jordan Gate, Amman kUWAIT• Mövenpick Hotels & Resorts, Al Bidaa• Al Corniche Club, Kuwait kSA• Kempinski, Jeddah • Rocco Forte, Jeddah • Kempinski, Riyadh • Sheraton Dammam, Dammam • Luthan Hotel & Spa, Riyadh • Multiple Private Spas for the Saudi Royal Family LEBANON• Mövenpick Hotels & Resorts, Beirut • Lifestyle & Fitness, Al Mada Towers, Beir LIBYA• Seven Star Hotel, Tripoli OMAN• Crowne Plaza, Muscat • Mövenpick Hotels & Resorts, Salalah
7.1 Middle East & North AfricaThe Middle East has become an especially attractive market for us. The success of our projects is based not only on our European reliability but also on our understanding of the various cultures of the Arabic, Asian and Western regions.
Every culture has a different notion of beauty, health and preferred treatments. Both during planning and during operations we pay special attention to the various social cultures. it is essential to choose the right blend of well-being architecture and interior design with modern technology and climate control systems. This is how we make the dream of 1001 nights come true.
QATAR• Al Messila Hotel Resort, Doha • West Bay Palace, Doha • Solis Hotel Doha, Doha • The Gate of Life, Doha • Al Jasra Boutique Hotel, Doha TURkEY• Belpark Palace Hotel/Belek, Turkey TURkMENISTAN• Private Palace, Asghabat U.A.E• W Hotel, Palm Jumeirah, Dubai• Westin Hotel, Habtoor City, Dubai• The St. Regis Al Habtoor Polo Resort & Club, Dubai• Lapita Hotel, Dubai Parks, Dubai• Cayan Tower, Dubai Marina• Khatt Hot Springs, RAK• Anantara Resort & Spa, Palm Jumeirah Dubai • Sheraton Sharjah, Sharjah • Four Seasons Abu Dhabi, Abu Dhabi • Waldorf Astoria, Palm Jumeirah• Abu Dhabi Country Club, Abu Dhabi • Damac 4, Dubai • Damac Maison, Dubai• Damac Burjside Boulevard, Dubai• Hyatt, Palm Jumeirah • Viceroy, Palm Jumeirah • Mirdiff Mall, Dubai • Fairmont Bab Al Bahr, Abu Dhabi • Private Villa, Palm Jumeirah • Private Spa Palace, Dubai • Oceana, Palm Jumeirah • Dubai Pearl – The Pearl of Life, Dubai • ADIA Health & Wellness Club, Abu Dhabi • Armaam Al Reem Island, Abu Dhabi • Mövenpick Hotels & Resorts, Yas Island, Abu Dhabi • The Cube, Dubai • Tiara/Essque United Towers, Dubai • My Triton, Platinum Yachts, Dubai • Al Bustan Complex, Abu Dhabi
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pROjECTREFERENCES
07 WELLNESS & SPA OASIS SAILING ON A WAVE OF SUCCESS.
7.2 World Wide
With their signature in several SPA’s world wide, Mohammed ibrahim and Martin roehle have been involved in following international projects throughout their extentive Spa experience.
Additionally, years of successful work on over 20 luxury Cruise liners for various shipyards have proven that we do an excellent job and will continue to successfully ride the spa wave.
• MS Aida Blu• MS Aida Aura• MS Aida Vita• MS Mercury• MS Disney Wonder• MS Disney Magic• MS Mistral• MS European Vision• MS European Stars• MS Seabourn Sun• MS Europa• MS Infinity• MS horizon• MS Zenith• MS Millenium• MS Summit• MS Constellation• queen Mary ii• Bleu de France• Private yachts
• Mohr Life Resort/Lermoos, Austria• Hotel Jagdhof/Neustift im Stubaital, Austria• Wellness Residenz Schalber/Serfaus, Austria• Hotel Tirolerhof/Zell am See, Austria• Gazeli House/ Baku• Atlantis Resort/Paradise island, Bahamas• The Domain Hotel Manama• Sandy Lane Resort/St. James, Barbados• Four Seasons Guangzhou/guangzhou, China• Kempinski Hotel Yinchuan/China• Hotel Gran Bahia Principe Cayacoa/Samaná, Dominican Republic• Hotel Gran Bahia Principe Cayo Levantado/Samaná, Dominican Republic• Hotel Gran Bahia Principe El Portillo/Samaná, Dominican Republic• Marriott Village d'lle-de-France/romainvilliers, France• Starwood Kämp Hotel/helsinki, Finland• Tropical Islands/Belin, germany • Hotel Sackman/Baiersbronn, germany • Spa-Aladin/geretsried, germany • Holmes Place Berlin/Berlin, germany• Bayerwaldhof/Bad KÖtzting, germany • Hotel Brun/Mailand, italy • Radissun Blu Farnham Estate Hotel/Cavan, ireland• Gran Bahia Principe Jamaica/Runaway Bay, Jamaica• Hacienda Vista Real Villas & Spa/riviera Maya, Mexico• Silver Sand/Cancún, Mexico • Sheraton Oporto/Porto, Portugal• Solverde/Porto, Portugal• Aquapura Duero/Samodães, Portugal• Suites Alba (Luis Figo)/Carvoeiro, Portugal• Furnas Spa Hotel/Furnas, Azores• Denia Marriott La Sella Golf Resort & Spa/Denia, Spain• Hotel Fencia Prestige Suites & Spa/ibiza, Spain• Gran Hotel Ibiza/ibiza, Spain• Grupotel Parc Natural & Spa/Mallorca, Spain• Hotel Nixe Palace/Mallorca, Spain• Marriott Son Antem Golf Resort & Spa/Mallorca, Spain• Grupotel Valparaiso Palace/Mallorca, Spain• El Bulli Hazienda Benazuza/Sevilla, Spain• Hotel Botanico Tenerife/Tenerife, Spain• Read's Hotel & Spa/Mallorca, Spain• Panorama/Feusisberg, Switzerland• Holmes Place Zurich/Zurich, Switzerland• Private Palace, Asghabat/Turkmenistan• Many more....
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pROjECTSHOWCASES8.2 HILTON LUXOR RESORT & SpA(5-STAR)
08 Luxor is one of Egypt’s most popular tourist destinations and the base for several important archaeological sites - therefore it is often referred to as the world’s greatest open air museum’.
The Hilton Luxor Hotel is the only Resort & Spa Hotel in Luxor, set in a tranquil environment at the Nile river where tourists visiting the historical sites can combine cultural experiences with recreational wellbeing during their visit.
Schletterer’s approach is to create a tranquil oasis of wellbeing and recreation that benefits both – the operator and the guest. The spa design is modern and timeless using high-quality natural materials influenced by the oriental style.
The uSP of the spa is a holistic lifestyle spa concept with unique signature treatments which are based on the Egyptian history and traditional healing philosophies.
A relaxing atmosphere is created by using light materials, soft furnishings and a balanced mix of scents, music and colours to stimulate all senses.
in this calming and light inhaling room - the herbal bath sauna -guests can inhale light scents such as eucalyptus, chamomile etc. which are beneficial to the health – embracing the concept of recreational wellbeing.
The spa area features different steam baths, saunas, Laconium, herbal baths, Infinity Pool, foot reflexology basins, serail baths and a Kneipp walk, catering for the guest’s different requirements and desires.
The amethyst steam bath with its glittering light, illuminated quartz crystal and exotic scent creates a combination of warm and yet luxury atmosphere for body and soul. in the Laconium with salt inhalation, guests can relax in a recreation of the roman sauna atmosphere.
• Infinity pool• Foot reflexology basin• Amethyst steam bath• Herbal bath sauna• Laconium• Kneipp walk• Serail bath• Steam bath• Herbal bath sauna• Holistic Cocooning• Ice fountain• Aqua Veda Table
A special feature of the Hilton Luxor Resort & Spa, are the Hotel Spa Suites (hotel bedroom & wellness area) providing a luxury feeling in an intimate environment. The luxury hotel spa suites are designed and built for guests who want to enjoy privacy yet still have a great spa experience.The spa suites are designed with an emphasis on function and comfort at a high level of quality.
Schletterer’s team have demonstrated their expertise by designing a highly creative yet functional and cost-effective operating spa area and spa suites.
OUR SERVICESStrategic wellness & spa concept, technical and M&E concept planning, interior design, spa equipment design, assistance with tender analysis and delivery and installation of spa equipment.
CHALLENGETo create an oasis of wellbeing in a modern style with influences of the traditional oriental style that represents the historical surroundings of Luxor. The changing rooms are separated by gender and also the Thermal area features a ladies and gents spa. in both areas guest can enjoy various thermal experiences.
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HILTON LUXOR RESORT & SPA Egypt
Facts & FiguresProject: Luxor hiltonTotal costs: 1.3M EurosClient: Joint Arab Investment CorporationPeriod of Realisation: Planning and Spa EquipmentSize: Spa area 4,500 m²
Concept: Featuring modern spa experience with subtle Arabian influences within a luxury ambience. Areas for men and women separated.
Clients contactHilton Luxor Resort & SpaP.O. Box 13, New Karnak, Luxor, Egyptwww.luxor.hilton.com
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pROjECTSHOWCASES8.3 ROMANTIC HOTEL SACkMANN(4-STAR SUPERIOR)
08 Sackmann hotel is a perfect example for being successful in the highly competitive tourism market.
The prerequisites are passion and creativity Jörg Sackmann, repeatedly decorated german celebrity chef and hotelier – Sackmann romance hotel has been family-owned since 1927 – put his heart and soul in the specialisation on the issue of pleasure.
The new spa area consists of a new building that has been erected on the old structure and a separate extension. The herbal and floral steam bath and the himalaya Salt Stone Sauna feature the preferred ingredients of Mr. Sackmann`s cuisine.
At the Kelosauna the guests can smell the scent of pine wood in combination with wine and honey which are used for aromatic steam treatments. And once again there is the association to herbs and salts, which is also present in the relaxation room.
Further highlights are: a spa trilogy room including Hammam, the infinity solo pool, a Seraglio bath for two, the newly designed swimming pool, an aroma pool (comprising of a total water area of 100 m2), along with an ice fountain.
The beauty and fitness area comprises of reflexology foot spas, soft pack beds, waterbeds, an Aquaveda room, beauty treatments and massages, as well as a gym and a bar offering healthy refreshments.
The design of the spa area is modern and clear, without appearing clinical. The international ambience alludes to the cosmopolitan cuisine of the landlord.
OUR SERVICESConceptual design, detailed planning, tender and design of the entire spa area, design and turnkey realization of the entire spa oasis:
• Himalaya Salt Stone Sauna• Herbal Bath• Seraglio Bath• Crystal Bath• Kelo Sauna• Hammam Soap Brush Bed• Reflexology Foot Spas• Aquaveda Bed• Steam showers• Snail showers• Ice fountain
DELIVERED SPA EqUIPMENT• 7 waterbeds• Whirlpool bath for 2 people• Massage and beauty beds• Fountain element
CHALLENGEit is has been a very exciting challenge to apply the topic of culinary pleasures to a spa. It was significant to find a well-balanced approach to the challenge. The implementation of the topic had to be perceivable and conclusive while avoiding over stimulation. in addition, we had to combine the old structure with a new extension, which also demands a certain amount of sensitivity.
ACKNOWLEDGEMENT BY THE CLIENTExcellent cooperation is an important success factor. “Schletterer develops individual projects tailored to the respective needs and creativity. The company has an extraordinary way of working. The team of Schletterer have shown an immense amount of creativity and sensitivity, and have found a unique way of implementing the topics pleasure and wellbeing. i am impressed by the future-oriented alignment of the spa. it has been a pleasure to work with this company!“jörg Sackmann
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rOMANTiC hOTEL SACKMANNgermany
Facts & FiguresProject: Romantik Hotel Sackmann – Hotel & SpaClient: Family Jörg Sackmann, Hotel Sackmann, Baiersbronn/GermanyPeriod of Realisation: January to July 2008Size: 1,000 m²
Topic: Combination of spa experience and culinary delicacies, such as herbs, salt, wine and honey
Clients contactromantik hotel Sackmann72270 Baiersbronn-Schwarzenberg, germanyTel +49 (0)7447 289-0Fax +49 (0)7447 [email protected]
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gAZELi hOuSEAzerbaijan
OUR OFFICEDUBAITHE WELLNESS TECHNICAL SERVICES CO. LLC Office 1406 & 1407 International Business Tower Business Bay, PO Box 191175, Dubai, uAETel +971 4 362 9625Fax +971 4 362 [email protected]
thewellness.ae