contemporary quality issues in e - learning

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Contemporary Quality Issues in e-Learning Pratibha Kohli Principal Maharaja Agrasen Model School, Pitampura Delhi

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Contemporary quality issues in e - learning

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Page 1: Contemporary quality issues in  e -  learning

Contemporary Quality Issues in e-Learning

Pratibha KohliPrincipalMaharaja Agrasen Model School, PitampuraDelhi

Page 2: Contemporary quality issues in  e -  learning

The invasion of ubiquitous internet freed humans from narrow constraints of neighborhood schools and colleges

ushered in an era of globalization in education

Page 3: Contemporary quality issues in  e -  learning

e- learning encompasses all forms of learning, knowledge and

education acquired using electronic

devices

Page 4: Contemporary quality issues in  e -  learning

CBT (Computer-Based Training)

IBT (Internet-Based Training)

WBT (Web-Based Training)

e-Learning also called:

Page 5: Contemporary quality issues in  e -  learning

Group-basede-learning synchronously

Group-basede-learning asynchronously

Modalities

Modalities of e – Learning (Naidu 2006)

Page 6: Contemporary quality issues in  e -  learning

Advantages of e- Learning

Individualized – as per aptitude & attitudeLearner paced and learner centered

Caters to varied learning needs and requirements

Page 7: Contemporary quality issues in  e -  learning

Several modes of delivery of the learning content

For geographically dispersed learners

Accessible 24 X 7

Learners do not waste precious time in going to the educational institution

Page 8: Contemporary quality issues in  e -  learning

Economical

For adult learners : learn while you earn

Cost effective

Page 9: Contemporary quality issues in  e -  learning

e-learning is democratization of education

Page 10: Contemporary quality issues in  e -  learning

Scope of e-Learning

New generation tech savvy

Computing devices everywhere

e - learning material can be updated and modified conveniently

Page 11: Contemporary quality issues in  e -  learning

Focal Areas of Quality in e-Learning

Satisfaction of the customer, i.e. learner.

Improvement of the human resource of the e – learning organization

ICT used for e-learning and learning content

Page 12: Contemporary quality issues in  e -  learning

FOCAL AREAS

Page 13: Contemporary quality issues in  e -  learning

“Measures of quality begin with vision and mission”. (Moore,

2005, Sloan Consortium Quality Framework and the

Five Pillars).

Page 14: Contemporary quality issues in  e -  learning

Quality in e-Learning…..some organizations at work

The Sloan Consortium Quality Framework and the Five Pillars(2005) ISO 9000:2000Panorama (European e-learning-2005) Quality on the line- IHEP (2000) Integrated Quality and Enhancement Review, UK (2008)

Page 15: Contemporary quality issues in  e -  learning

COL-Knowledge SeriesAustralian University Quality Agency(AUQU)Distance Education Council(India)International Network for Quality Assurance Agencies in Higher Education(INQAAHE)EFQUEL

Page 16: Contemporary quality issues in  e -  learning

Quality frameworks of E - Learning

Learning Process Student Satisfaction Tutor/Faculty SatisfactionInstitutional Support Cost Effectiveness Access to Virtual Environment Culture of Quality Assessment and Evaluation

Page 17: Contemporary quality issues in  e -  learning

Learning Process

For sustained, experiential learning, interaction among online learners is pivotal

Page 18: Contemporary quality issues in  e -  learning

Student SatisfactionStudents should feel that the e-learning course solves their goals, in terms of academic outcome, career enhancement, and professional growth or provide opportunity for employment. Flexibility in course structure

Page 19: Contemporary quality issues in  e -  learning

Tutor/Faculty SatisfactionRole of tutor as facilitator and moderatorFaculty are rewarded for teaching online Conducting research about improving teaching onlineIn – service training

Page 20: Contemporary quality issues in  e -  learning

Institutional Support

Technical support Online repositories Incentives for innovative practices Electronic security measures Ombuds office

Page 21: Contemporary quality issues in  e -  learning

Cost Effectiveness

Affordable so as to make it available and appealing to the masses, and to invite a new market of potential e-learners

Page 22: Contemporary quality issues in  e -  learning

Access to Virtual Environment

based on pedagogical needs

reliable and robust

aligned with the institution’s technical infrastructure

Page 23: Contemporary quality issues in  e -  learning

Culture of Quality Continuous Quality Improvement in the organization Quality should become a feature of personal and organizational actions Develop and propagate a culture of quality within the organization among all its stakeholders.

Page 24: Contemporary quality issues in  e -  learning

Assessment and EvaluationFormative and summative assignments Evaluation process is used to improve the teaching/learning process

Page 25: Contemporary quality issues in  e -  learning

All the quality frameworks described above are interwoven intricately to create an effective,

meaningful, enhanced and sustainable pedagogy of e -

learning.

Page 26: Contemporary quality issues in  e -  learning

Who is responsible for Quality in e-Learning ?All stakeholders work as a team and with total commitment to ensure that quality standards are realized, maintained and continuously improved upon.

Page 27: Contemporary quality issues in  e -  learning

Quality Assurance CycleThe frameworks of quality have to consistently

develop and evolve for the following reasons: To keep pace with the emerging digitalization, The distinctiveness of each learner needs to be known, analyzed, interpreted and then worked uponTo develop greater credibility about the system of e-learning in the minds of peopleTo update with the novel changes in education system and pedagogy

Page 28: Contemporary quality issues in  e -  learning

DEFINEThe e-learning

training

DESIGNThe e-learning

experience

DEVELOPThe e-learning

resources

DETERMINE The impact of the learning experience

DELIVERThe e-learning

event

Clayton et al,2008

Page 29: Contemporary quality issues in  e -  learning

LOOKING AHEAD………… INTO THE FUTURE

Quality must no longer be regarded as a burdensome, costly evil, but as a paradigm for action to establish such a culture. Quality development must become a core process of educational organization.

(Ehlers et al, Panorama,2005)

Page 30: Contemporary quality issues in  e -  learning

With the exponential growth of e – learning, the search for Quality in e – learning is an ongoing process.

Page 31: Contemporary quality issues in  e -  learning