contemporary quality issues in e - learning
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Contemporary quality issues in e - learningTRANSCRIPT
Contemporary Quality Issues in e-Learning
Pratibha KohliPrincipalMaharaja Agrasen Model School, PitampuraDelhi
The invasion of ubiquitous internet freed humans from narrow constraints of neighborhood schools and colleges
ushered in an era of globalization in education
e- learning encompasses all forms of learning, knowledge and
education acquired using electronic
devices
CBT (Computer-Based Training)
IBT (Internet-Based Training)
WBT (Web-Based Training)
e-Learning also called:
Group-basede-learning synchronously
Group-basede-learning asynchronously
Modalities
Modalities of e – Learning (Naidu 2006)
Advantages of e- Learning
Individualized – as per aptitude & attitudeLearner paced and learner centered
Caters to varied learning needs and requirements
Several modes of delivery of the learning content
For geographically dispersed learners
Accessible 24 X 7
Learners do not waste precious time in going to the educational institution
Economical
For adult learners : learn while you earn
Cost effective
e-learning is democratization of education
Scope of e-Learning
New generation tech savvy
Computing devices everywhere
e - learning material can be updated and modified conveniently
Focal Areas of Quality in e-Learning
Satisfaction of the customer, i.e. learner.
Improvement of the human resource of the e – learning organization
ICT used for e-learning and learning content
FOCAL AREAS
“Measures of quality begin with vision and mission”. (Moore,
2005, Sloan Consortium Quality Framework and the
Five Pillars).
Quality in e-Learning…..some organizations at work
The Sloan Consortium Quality Framework and the Five Pillars(2005) ISO 9000:2000Panorama (European e-learning-2005) Quality on the line- IHEP (2000) Integrated Quality and Enhancement Review, UK (2008)
COL-Knowledge SeriesAustralian University Quality Agency(AUQU)Distance Education Council(India)International Network for Quality Assurance Agencies in Higher Education(INQAAHE)EFQUEL
Quality frameworks of E - Learning
Learning Process Student Satisfaction Tutor/Faculty SatisfactionInstitutional Support Cost Effectiveness Access to Virtual Environment Culture of Quality Assessment and Evaluation
Learning Process
For sustained, experiential learning, interaction among online learners is pivotal
Student SatisfactionStudents should feel that the e-learning course solves their goals, in terms of academic outcome, career enhancement, and professional growth or provide opportunity for employment. Flexibility in course structure
Tutor/Faculty SatisfactionRole of tutor as facilitator and moderatorFaculty are rewarded for teaching online Conducting research about improving teaching onlineIn – service training
Institutional Support
Technical support Online repositories Incentives for innovative practices Electronic security measures Ombuds office
Cost Effectiveness
Affordable so as to make it available and appealing to the masses, and to invite a new market of potential e-learners
Access to Virtual Environment
based on pedagogical needs
reliable and robust
aligned with the institution’s technical infrastructure
Culture of Quality Continuous Quality Improvement in the organization Quality should become a feature of personal and organizational actions Develop and propagate a culture of quality within the organization among all its stakeholders.
Assessment and EvaluationFormative and summative assignments Evaluation process is used to improve the teaching/learning process
All the quality frameworks described above are interwoven intricately to create an effective,
meaningful, enhanced and sustainable pedagogy of e -
learning.
Who is responsible for Quality in e-Learning ?All stakeholders work as a team and with total commitment to ensure that quality standards are realized, maintained and continuously improved upon.
Quality Assurance CycleThe frameworks of quality have to consistently
develop and evolve for the following reasons: To keep pace with the emerging digitalization, The distinctiveness of each learner needs to be known, analyzed, interpreted and then worked uponTo develop greater credibility about the system of e-learning in the minds of peopleTo update with the novel changes in education system and pedagogy
DEFINEThe e-learning
training
DESIGNThe e-learning
experience
DEVELOPThe e-learning
resources
DETERMINE The impact of the learning experience
DELIVERThe e-learning
event
Clayton et al,2008
LOOKING AHEAD………… INTO THE FUTURE
Quality must no longer be regarded as a burdensome, costly evil, but as a paradigm for action to establish such a culture. Quality development must become a core process of educational organization.
(Ehlers et al, Panorama,2005)
With the exponential growth of e – learning, the search for Quality in e – learning is an ongoing process.