contemporary leadership styles & issues
TRANSCRIPT
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Presented By:-
Harbir Singh Banga(302)Harsh Gupta(308)Prateek Mehta (314)
Karan Paleja (111)Nehal Khosla (117)
Neerav Sundriyal (124)
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Leader and their qualitiesLeadership theoriesLeadership StylesLeadership Issues
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A leader is one who Inspires a follower
Accomplishes work Develops the follower Shows how to do the job Assumes obligations and
Overcome various obstacles in attaining thegoal
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Leadership is lifting a persons performance toa higher standard, the building of a personalitybeyond his normal limitations
Leadership is the process of influencing thebehavior of others towards the accomplishmentof goals in a given situation.
The process by which a person motivates and
guides the group towards a visualized goal
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Motivating capacityCourage Initiative nessSource of KnowledgeResponsibility Integrity
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Ability to communicateLoyaltyJudgementSelflessnessProblem solving capacityOpenness to changeDistant vision and close focusBalance
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Transactional leadership involves motivating & directingfollowers mainly through contingent reward-basedpractices.
It focuses on a carrot (or stick) approach, set performanceexpectations & goals, & provide feedback to followers
Three main components are viewed as promptingfollowers to achieve their performance goals:
Contingent rewards
Achieve management be exception Passive management by exception
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Transactional leadership is not bad, but not sufficient indeveloping maximum leadership potential.
One leadership expert describes it accurately:
without the transactional base, expectations are oftenunclear, direction is ill-defined, & the goals you are workingtowards are too ambiguous. Transactions clearly in placeform the base for more mature interactions
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Charismatic leadership involves motivating & directingfollowers mainly by developing in them a strong emotionalcommitment to a vision & set of shared values.
charismatic- enthusiastic, self-confident leader whosepersonality and actions influence people can articulate a vision for which s/he is willing to take risks
sensitive to environmental constraints and follower needs
exhibit behaviors that are out of the ordinary charismatic leadership correlated with high job performance and
satisfaction among followers
individuals can be trained to exhibit charismatic behaviors
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By showing great passion & devotion to the vision & values, such leadersinfluence followers by appealing to their emotions at a deep level.
Charismatic leaders have five attributes that differentiate them from non-charismatic leaders:
Self-confidence
Strong conviction in that vision
Extraordinary behavior
Image as a change agent
Followers of charismatic leaders tend to be more self-assured,experienced, found more meaning in their work, reported more supportfrom their leaders, worked long hours, had higher performance ratings.
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visionary- ability to create and articulate a realistic, credible, and attractive visionthat improves the present situation
presents a clear and compelling imagery that inspires
enthusiasm to pursue the organizations goals
people must believe that the vision is attainable
visionary leader has the ability to:
explain the vision to others
express the vision verbally and behaviorally
apply the vision to different leadership contexts
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Emphasizes SharedVision & Values
Promotes SharedIdentity
Exhibits DesiredBehaviors
ReflectsStrengths
Broad ModelCharismaticLeadership
ExtraordinaryPersonal Qualities
Crisis or DesperateSituation
Radical Vision
Followers belief inLeaders Power
RestrictedModel
CharismaticLeadership
Leader Success
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Transformational- inspire followers to transcend theirown self-interests for the good of the organization
capable of having profound effect on followers
pay attention to concerns of followers
change followers awareness of issues
excite and inspire followers to put forth extra effort
built on top of transactional leadership
good evidence of superiority of this type of leadership
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Team Leadershiprole of team leader different from the traditional leadership role
requires skills such as:
patience to share informationability to trust others and give up authority
understanding when to intervene
team leaders job focuses on:
managing the teams external boundary
facilitating the team process
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team leaders serve as:
liaisons with external constituencies- clarify others expectations of theteam, gather information from the outside, and secure needed resources
troubleshooters- ask penetrating questions, help team talk throughproblems, and gather needed resources
conflict managers- identify source of conflict, who is involved, and findresolution options
coaches- clarify role expectations, teach, offer support, and whatever elseis necessary to keep performance levels high
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Coach
TroubleshooterConflict
manager
TeamLeadership
Roles
Liaison withexternal
constituencies
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Laissez-Faire Directive Participative Delegative Supportive Achievement Oriented
Inspirational External Combined
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What are the ideal conditions for a leadershipstyle to be used? Depends on the following: Leadership characteristics (traits, skills, behaviors and
leader perception of followers)
Task characteristics (role, task and organizational clarityand complexity)
Subordinate characteristics (follower traits and skills, taskcommitment, follower perceptions of leader)
Organizational characteristics (power relationships,
organizational design, external connectedness, andenvironmental uncertainty)
Other (ethics, gender, other)
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Strategies are the strength, quality orsuccess of a particular behavior or style: Leader expertise in executing a particular style
Example: the ideal style may be supportive, but theleader is not skilled in the style and it comes across asinsincere follower interpret it as micromanagement
Leader may not have appropriate traits or skills
for the situation
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Performance goals can include: Production efficiency
Follower satisfaction
Employee development External alignment
Organizational change or adaptation
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Passive indifference about task andsubordinate, essentially a non-style
Characterized by:
Low leader control Low leader goals and performance expectations
Little or no motivational stimulation
One approach is leader sees their onlytask is to fix problems, crises, andscandals after subordinates have failed
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Letting subordinates know what they areexpected to do; giving specific guidance;asking subordinates to follow the rules
and procedures, scheduling andcoordinating
Also known as:
Task oriented, autocratic, authoritarian, top-down
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POSITIVE WHENFOLLOWERS: NEGATIVE CONSEQUENCES
Need instruction Do not know what to do
Actions to supportchanges in mandate ortechnology
What the rules are andwhat infractions mean
How to interact withothers
Need help with questionsand problems
Telling becomescommanding
Clarifying becomesthreatening
Planning becomesmicromanagement
Typified by rigidity, lack ofinput from others
Leader centeredness andlow worth on subordinates
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Consulting with subordinates and takingtheir opinions into account; providingadvice rather than direction; establishing a
friendly and creative work environment forteams
Also known as
Inclusive style of leadership Similar to supportive but emphasizes discussion
and inclusiveness vs. listening and empathy
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POSITIVE WHEN NEGATIVE WHEN
Team discussions needfacilitation
Coordinating the needs of agroup
Implementing teamdecisions
Interactive group meetings,
group learning andmanaging complexprocesses are needed
Leader is always in aparticipative mode
Group wants leader tohandle business unilaterallybecause they do not want tobe bogged down in thedetails
Some problems are bestsolved by individuals versusgroups
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Allowing subordinates relative freedom fordecision making and from daily monitoringand short-term review
Also known as Substitutes for leadership
Empowerment
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EFFECTIVE WHEN NEGATIVE WHEN
Followers have ampleeducation, training, ore
experience in their jobs Followers have a
professional orientation andhave internalized workstandards
Feedback is provided by thejob
Work group is cohesive
Followers do not haveample education and
training to perform task at ahigh level
The roles and proceduresare not clear
As accountability shifts from
a prior-approval - maycause evaluation issues
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Considering the needs of followers;displaying concern for their needs;creating a friendly work environment for
each workerAlso known as:
People oriented
Team building Human relations model
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POSITIVE WHENFOLLOWERS: NEGATIVE WHEN:
Need social and groupconnection, praise,
Need a focus on personaland professional needs
Need an atmosphere oftrust in the workplace
Emphasis on personalsatisfaction and
development may neglectdemands for higherperformance standards
Fixing short term problemsmay neglect long term
issues
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Setting challenging task goals; seekingtask improvement; emphasizingexcellence in follower performance;
showing confidence that followers willperform well
Also known as
Transactional leadership Management by objectives
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POSITIVE ASPECTS NEGATIVE WHEN
Interactive goal setting Contingency personnel
rewards Contingent material reward Contingent reprimand Rewards are tied to narrow
tasks and ability to tie
results to individuals
Follower takes a whats in it
for me approach
Follower becomes reliant onexternal vs. internalmotivation
Used in professional jobstied to a group product (less
effective)
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Using intellectual stimulation (for newideas or processes); inspirationalmotivation (for giving group goals);
charismaAt organizational level includes strategicplanning, networking, vision articulation,partnering and change
Also known as Transformational leadership
Charismatic leadership
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POSITIVE NEGATIVE
Divided between an internalfocus on tasks and peopleand external needs for new
structures and productionconfiguration
At the operational levelsupports a processimprovement or
reengineering approach A learning organization
environment
Over reliance on charismaand overly powerful leaders
Often creates enthusiastic
sheep Being in awe of a leader
reduces good suggestions,criticism and excessiveconfidence
Leader takes credit forsuccess and alienates somefollowers
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Focusing attention on organizationalmatters and the environmental context
Style does not suggest much about control
of followers, goal levels or motivationalfactors
Also known as divided leadership
CEO external & XO internal Political leaders focus on constituents vs.
operations
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POSITIVE NEGATIVE
Allows exploration, andopportunities for partnering
and networking When strategy, vision and
decision making isdependent on a turbulentenviornment
Focus on external to theneglect of the internal
Morale and administrativeprocesses are deglected
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Use of two or more styles simultaneouslyin a single fused style. For example,directive and supportive
Can be a cluster of similar styles A supportive style may include aspects of
inspirational and participative style
A directive style may include aspects of theachievement oriented and inspirational styles
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Most inclusive is the transformational style could use all of those discussed Integrating achievement oriented behavior
with supportive and inspirational behaviorshas merit
Is the combined style a fusion or a series
of rapidly alternating styles?
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The focus is leader ascommunicator
Framing: A way of communicating
that shapes meaning
Selective highlighting offacts and events Ignored in traditional
leadership studies Two contemporary
leadership theories:
Charismatic Leadership Transformational
Leadership
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Houses Charismatic Leadership Theory:
Followers make attributions of heroic or extraordinaryleadership abilities when they observe certainbehaviors
Four characteristics of charismatic leaders: Have a vision
Are willing to take personal risks to achieve the vision
Are sensitive to follower needs
Exhibit behaviors that are out of the ordinary Traits and personality are related to charisma
People can be trained to exhibit charismatic behaviors
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Very effective leaders who possessthe four typical leadership traits
Individual competency
Team skills
Managerial competence Ability to stimulate others to high performance
Plus one critical new trait
A blend of personal humility and professional will
Personal ego needs are focused toward building agreat company
Take responsibility for failures and give credit to othersfor successes
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Transactional Leaders
Leaders who guide or motivate their followers in thedirection of established goals by clarifying role andtask requirements
Transformational Leaders Inspire followers to transcend their own self-interests
for the good of the organization; they can have aprofound and extraordinary effect on followers
Not opposing, but complementary, approaches to
leadership Great transformational leaders must also be
transactional; only one type is not enough for success
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TRANSACTIONAL TRANSFORMATIONAL
Contingent Reward: Contracts exchange of rewards
for effort, promises rewards for
good performance, recognizesaccomplishments Management by Exception:
Active: Watches and searchesfor deviations from rules andstandards, takes correctiveaction
Passive: Intervenes only ifstandards are not met Laissez-Faire:
Abdicates responsibilities,avoids making decisions
Idealized Influence: Provides vision and sense of
mission, instills pride, gains
respect and trust Inspiration: Communicates high
expectations, uses symbols tofocus efforts, expressesimportant issues simply
Intellectual Stimulation:
Promotes intelligence,rationality, and problem solving Individualized Consideration:
Gives personal attention,coaches, advises
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Leadership styleslisted from passive tovery active
Note the ineffectivestyles are mostlytransactional
It is all about
influencing followers
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Basis for Action:
Transformational leadership works by encouragingfollowers to be more innovative and creative and byproviding ambitious goals
Evaluation Based on the Research:
This theory does show high correlations with desiredoutcomes
This style of leadership can be taught Transformational vs. Charismatic Leadership:
Similar concepts, but transformational leadership may beconsidered a broader concept than charisma.
Instrument-based testing shows the measures tobe roughly equivalent
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Authentic Leaders:
Ethical people who know who they are, know whatthey believe in and value, and act on those values andbeliefs openly and candidly
Primary quality is trust
Build trust by:
Sharing information
Encouraging open communication
Sticking to their ideals
Still a new topic; needs more research
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Ethics touch on many leadership styles
As the moral leaders of organizations, CEOs mustdemonstrate high ethical standards
Socialized charismatic leadership: leaders who model
ethical behaviors Trust:
The positive expectation that another person will notact opportunistically
Composed of a blend of familiarity and willingness totake a risk
Five key dimensions: integrity, competence,consistency, loyalty, and openness
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Integrity
Honesty and truthfulness Competence
An individuals technical and interpersonal knowledge andskills
Consistency
An individuals reliability, predictability, and good judgmentin handling situations
Loyalty
The willingness to protect and save face for another person Openness
Reliance on the person to give you the full truth
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Deterrence-based Trust
Trust based on fear of reprisal if the trust is violated Knowledge-based Trust
Trust based on behavioral predictability that comesfrom a history of interaction
Identification-based Trust
Trust based on a mutual understanding of oneanothers intentions and appreciation of the others
wants and desires
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Mistrust drives out trust
Trust begets trust
Trust can be regained
Mistrusting groups self-destruct
Mistrust generally reduces productivity
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Self-Leadership
A set of processes through which individuals controltheir own behavior
Effective leaders (superleaders) help followers to leadthemselves
Important in self-managed teams
To engage in self-leadership:
1.Make a mental chart of your peers and colleagues
2.Focus on influence and not on control
3.Create opportunities; do not wait for them
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Attribution Theory of Leadership
The idea that leadership is merely an attribution thatpeople make about other individuals
Qualities attributed to leaders: Leaders are intelligent, outgoing, have strong verbal
skills, are aggressive, understanding, and industrious.
Effective leaders are perceived as consistent andunwavering in their decisions.
Effective leaders project the appearance of beingleaders.
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Substitutes and Neutralizers forLeadership
Relationship- Task-oriented oriented
Defining Characteristics Leadership LeadershipIndividual
Experience/training No effect on Substitutes forProfessionalism Substitutes for Substitutes forIndifference to rewards Neutralizes Neutralizes
Job
Highly structured task No effect on Substitutes forProvides its own feedback No effect on Substitutes forIntrinsically satisfying Substitutes for No effect on
Organization
Explicit formalized goals No effect on Substitutes forRigid rules and procedures No effect on Substitutes forCohesive work groups Substitutes for Substitutes for
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Selection Review specific requirements for the job Use tests that identify personal traits associated with
leadership, measure self-monitoring, and assess emotionalintelligence
Conduct personal interviews to determine candidates fitwith the job Keep a list of potential candidates
Training Recognize that all people are not equally trainable
Teach skills that are necessary for employees to becomeeffective leaders Provide behavioral training to increase the development
potential of nascent charismatic employees
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Certain types of leadership behaviors work better in somecultures than in others
Charismatic/Transformational Leadership
Seems to work across cultures
May be an universal aspect of leadership in its focus on: Vision and foresight
Providing encouragement
Trustworthiness
Dynamic, positive, and proactive traits
Globalization may be the cause of these common concernswe may be able to train a universal manager, if that person is
culturally sensitive!
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