contemporary leadership styles & issues

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    Presented By:-

    Harbir Singh Banga(302)Harsh Gupta(308)Prateek Mehta (314)

    Karan Paleja (111)Nehal Khosla (117)

    Neerav Sundriyal (124)

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    Leader and their qualitiesLeadership theoriesLeadership StylesLeadership Issues

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    A leader is one who Inspires a follower

    Accomplishes work Develops the follower Shows how to do the job Assumes obligations and

    Overcome various obstacles in attaining thegoal

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    Leadership is lifting a persons performance toa higher standard, the building of a personalitybeyond his normal limitations

    Leadership is the process of influencing thebehavior of others towards the accomplishmentof goals in a given situation.

    The process by which a person motivates and

    guides the group towards a visualized goal

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    Motivating capacityCourage Initiative nessSource of KnowledgeResponsibility Integrity

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    Ability to communicateLoyaltyJudgementSelflessnessProblem solving capacityOpenness to changeDistant vision and close focusBalance

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    Transactional leadership involves motivating & directingfollowers mainly through contingent reward-basedpractices.

    It focuses on a carrot (or stick) approach, set performanceexpectations & goals, & provide feedback to followers

    Three main components are viewed as promptingfollowers to achieve their performance goals:

    Contingent rewards

    Achieve management be exception Passive management by exception

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    Transactional leadership is not bad, but not sufficient indeveloping maximum leadership potential.

    One leadership expert describes it accurately:

    without the transactional base, expectations are oftenunclear, direction is ill-defined, & the goals you are workingtowards are too ambiguous. Transactions clearly in placeform the base for more mature interactions

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    Charismatic leadership involves motivating & directingfollowers mainly by developing in them a strong emotionalcommitment to a vision & set of shared values.

    charismatic- enthusiastic, self-confident leader whosepersonality and actions influence people can articulate a vision for which s/he is willing to take risks

    sensitive to environmental constraints and follower needs

    exhibit behaviors that are out of the ordinary charismatic leadership correlated with high job performance and

    satisfaction among followers

    individuals can be trained to exhibit charismatic behaviors

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    By showing great passion & devotion to the vision & values, such leadersinfluence followers by appealing to their emotions at a deep level.

    Charismatic leaders have five attributes that differentiate them from non-charismatic leaders:

    Self-confidence

    Strong conviction in that vision

    Extraordinary behavior

    Image as a change agent

    Followers of charismatic leaders tend to be more self-assured,experienced, found more meaning in their work, reported more supportfrom their leaders, worked long hours, had higher performance ratings.

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    visionary- ability to create and articulate a realistic, credible, and attractive visionthat improves the present situation

    presents a clear and compelling imagery that inspires

    enthusiasm to pursue the organizations goals

    people must believe that the vision is attainable

    visionary leader has the ability to:

    explain the vision to others

    express the vision verbally and behaviorally

    apply the vision to different leadership contexts

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    Emphasizes SharedVision & Values

    Promotes SharedIdentity

    Exhibits DesiredBehaviors

    ReflectsStrengths

    Broad ModelCharismaticLeadership

    ExtraordinaryPersonal Qualities

    Crisis or DesperateSituation

    Radical Vision

    Followers belief inLeaders Power

    RestrictedModel

    CharismaticLeadership

    Leader Success

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    Transformational- inspire followers to transcend theirown self-interests for the good of the organization

    capable of having profound effect on followers

    pay attention to concerns of followers

    change followers awareness of issues

    excite and inspire followers to put forth extra effort

    built on top of transactional leadership

    good evidence of superiority of this type of leadership

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    Team Leadershiprole of team leader different from the traditional leadership role

    requires skills such as:

    patience to share informationability to trust others and give up authority

    understanding when to intervene

    team leaders job focuses on:

    managing the teams external boundary

    facilitating the team process

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    team leaders serve as:

    liaisons with external constituencies- clarify others expectations of theteam, gather information from the outside, and secure needed resources

    troubleshooters- ask penetrating questions, help team talk throughproblems, and gather needed resources

    conflict managers- identify source of conflict, who is involved, and findresolution options

    coaches- clarify role expectations, teach, offer support, and whatever elseis necessary to keep performance levels high

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    Coach

    TroubleshooterConflict

    manager

    TeamLeadership

    Roles

    Liaison withexternal

    constituencies

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    Laissez-Faire Directive Participative Delegative Supportive Achievement Oriented

    Inspirational External Combined

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    What are the ideal conditions for a leadershipstyle to be used? Depends on the following: Leadership characteristics (traits, skills, behaviors and

    leader perception of followers)

    Task characteristics (role, task and organizational clarityand complexity)

    Subordinate characteristics (follower traits and skills, taskcommitment, follower perceptions of leader)

    Organizational characteristics (power relationships,

    organizational design, external connectedness, andenvironmental uncertainty)

    Other (ethics, gender, other)

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    Strategies are the strength, quality orsuccess of a particular behavior or style: Leader expertise in executing a particular style

    Example: the ideal style may be supportive, but theleader is not skilled in the style and it comes across asinsincere follower interpret it as micromanagement

    Leader may not have appropriate traits or skills

    for the situation

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    Performance goals can include: Production efficiency

    Follower satisfaction

    Employee development External alignment

    Organizational change or adaptation

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    Passive indifference about task andsubordinate, essentially a non-style

    Characterized by:

    Low leader control Low leader goals and performance expectations

    Little or no motivational stimulation

    One approach is leader sees their onlytask is to fix problems, crises, andscandals after subordinates have failed

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    Letting subordinates know what they areexpected to do; giving specific guidance;asking subordinates to follow the rules

    and procedures, scheduling andcoordinating

    Also known as:

    Task oriented, autocratic, authoritarian, top-down

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    POSITIVE WHENFOLLOWERS: NEGATIVE CONSEQUENCES

    Need instruction Do not know what to do

    Actions to supportchanges in mandate ortechnology

    What the rules are andwhat infractions mean

    How to interact withothers

    Need help with questionsand problems

    Telling becomescommanding

    Clarifying becomesthreatening

    Planning becomesmicromanagement

    Typified by rigidity, lack ofinput from others

    Leader centeredness andlow worth on subordinates

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    Consulting with subordinates and takingtheir opinions into account; providingadvice rather than direction; establishing a

    friendly and creative work environment forteams

    Also known as

    Inclusive style of leadership Similar to supportive but emphasizes discussion

    and inclusiveness vs. listening and empathy

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    POSITIVE WHEN NEGATIVE WHEN

    Team discussions needfacilitation

    Coordinating the needs of agroup

    Implementing teamdecisions

    Interactive group meetings,

    group learning andmanaging complexprocesses are needed

    Leader is always in aparticipative mode

    Group wants leader tohandle business unilaterallybecause they do not want tobe bogged down in thedetails

    Some problems are bestsolved by individuals versusgroups

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    Allowing subordinates relative freedom fordecision making and from daily monitoringand short-term review

    Also known as Substitutes for leadership

    Empowerment

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    EFFECTIVE WHEN NEGATIVE WHEN

    Followers have ampleeducation, training, ore

    experience in their jobs Followers have a

    professional orientation andhave internalized workstandards

    Feedback is provided by thejob

    Work group is cohesive

    Followers do not haveample education and

    training to perform task at ahigh level

    The roles and proceduresare not clear

    As accountability shifts from

    a prior-approval - maycause evaluation issues

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    Considering the needs of followers;displaying concern for their needs;creating a friendly work environment for

    each workerAlso known as:

    People oriented

    Team building Human relations model

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    POSITIVE WHENFOLLOWERS: NEGATIVE WHEN:

    Need social and groupconnection, praise,

    Need a focus on personaland professional needs

    Need an atmosphere oftrust in the workplace

    Emphasis on personalsatisfaction and

    development may neglectdemands for higherperformance standards

    Fixing short term problemsmay neglect long term

    issues

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    Setting challenging task goals; seekingtask improvement; emphasizingexcellence in follower performance;

    showing confidence that followers willperform well

    Also known as

    Transactional leadership Management by objectives

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    POSITIVE ASPECTS NEGATIVE WHEN

    Interactive goal setting Contingency personnel

    rewards Contingent material reward Contingent reprimand Rewards are tied to narrow

    tasks and ability to tie

    results to individuals

    Follower takes a whats in it

    for me approach

    Follower becomes reliant onexternal vs. internalmotivation

    Used in professional jobstied to a group product (less

    effective)

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    Using intellectual stimulation (for newideas or processes); inspirationalmotivation (for giving group goals);

    charismaAt organizational level includes strategicplanning, networking, vision articulation,partnering and change

    Also known as Transformational leadership

    Charismatic leadership

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    POSITIVE NEGATIVE

    Divided between an internalfocus on tasks and peopleand external needs for new

    structures and productionconfiguration

    At the operational levelsupports a processimprovement or

    reengineering approach A learning organization

    environment

    Over reliance on charismaand overly powerful leaders

    Often creates enthusiastic

    sheep Being in awe of a leader

    reduces good suggestions,criticism and excessiveconfidence

    Leader takes credit forsuccess and alienates somefollowers

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    Focusing attention on organizationalmatters and the environmental context

    Style does not suggest much about control

    of followers, goal levels or motivationalfactors

    Also known as divided leadership

    CEO external & XO internal Political leaders focus on constituents vs.

    operations

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    POSITIVE NEGATIVE

    Allows exploration, andopportunities for partnering

    and networking When strategy, vision and

    decision making isdependent on a turbulentenviornment

    Focus on external to theneglect of the internal

    Morale and administrativeprocesses are deglected

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    Use of two or more styles simultaneouslyin a single fused style. For example,directive and supportive

    Can be a cluster of similar styles A supportive style may include aspects of

    inspirational and participative style

    A directive style may include aspects of theachievement oriented and inspirational styles

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    Most inclusive is the transformational style could use all of those discussed Integrating achievement oriented behavior

    with supportive and inspirational behaviorshas merit

    Is the combined style a fusion or a series

    of rapidly alternating styles?

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    The focus is leader ascommunicator

    Framing: A way of communicating

    that shapes meaning

    Selective highlighting offacts and events Ignored in traditional

    leadership studies Two contemporary

    leadership theories:

    Charismatic Leadership Transformational

    Leadership

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    Houses Charismatic Leadership Theory:

    Followers make attributions of heroic or extraordinaryleadership abilities when they observe certainbehaviors

    Four characteristics of charismatic leaders: Have a vision

    Are willing to take personal risks to achieve the vision

    Are sensitive to follower needs

    Exhibit behaviors that are out of the ordinary Traits and personality are related to charisma

    People can be trained to exhibit charismatic behaviors

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    Very effective leaders who possessthe four typical leadership traits

    Individual competency

    Team skills

    Managerial competence Ability to stimulate others to high performance

    Plus one critical new trait

    A blend of personal humility and professional will

    Personal ego needs are focused toward building agreat company

    Take responsibility for failures and give credit to othersfor successes

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    Transactional Leaders

    Leaders who guide or motivate their followers in thedirection of established goals by clarifying role andtask requirements

    Transformational Leaders Inspire followers to transcend their own self-interests

    for the good of the organization; they can have aprofound and extraordinary effect on followers

    Not opposing, but complementary, approaches to

    leadership Great transformational leaders must also be

    transactional; only one type is not enough for success

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    TRANSACTIONAL TRANSFORMATIONAL

    Contingent Reward: Contracts exchange of rewards

    for effort, promises rewards for

    good performance, recognizesaccomplishments Management by Exception:

    Active: Watches and searchesfor deviations from rules andstandards, takes correctiveaction

    Passive: Intervenes only ifstandards are not met Laissez-Faire:

    Abdicates responsibilities,avoids making decisions

    Idealized Influence: Provides vision and sense of

    mission, instills pride, gains

    respect and trust Inspiration: Communicates high

    expectations, uses symbols tofocus efforts, expressesimportant issues simply

    Intellectual Stimulation:

    Promotes intelligence,rationality, and problem solving Individualized Consideration:

    Gives personal attention,coaches, advises

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    Leadership styleslisted from passive tovery active

    Note the ineffectivestyles are mostlytransactional

    It is all about

    influencing followers

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    Basis for Action:

    Transformational leadership works by encouragingfollowers to be more innovative and creative and byproviding ambitious goals

    Evaluation Based on the Research:

    This theory does show high correlations with desiredoutcomes

    This style of leadership can be taught Transformational vs. Charismatic Leadership:

    Similar concepts, but transformational leadership may beconsidered a broader concept than charisma.

    Instrument-based testing shows the measures tobe roughly equivalent

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    Authentic Leaders:

    Ethical people who know who they are, know whatthey believe in and value, and act on those values andbeliefs openly and candidly

    Primary quality is trust

    Build trust by:

    Sharing information

    Encouraging open communication

    Sticking to their ideals

    Still a new topic; needs more research

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    Ethics touch on many leadership styles

    As the moral leaders of organizations, CEOs mustdemonstrate high ethical standards

    Socialized charismatic leadership: leaders who model

    ethical behaviors Trust:

    The positive expectation that another person will notact opportunistically

    Composed of a blend of familiarity and willingness totake a risk

    Five key dimensions: integrity, competence,consistency, loyalty, and openness

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    Integrity

    Honesty and truthfulness Competence

    An individuals technical and interpersonal knowledge andskills

    Consistency

    An individuals reliability, predictability, and good judgmentin handling situations

    Loyalty

    The willingness to protect and save face for another person Openness

    Reliance on the person to give you the full truth

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    Deterrence-based Trust

    Trust based on fear of reprisal if the trust is violated Knowledge-based Trust

    Trust based on behavioral predictability that comesfrom a history of interaction

    Identification-based Trust

    Trust based on a mutual understanding of oneanothers intentions and appreciation of the others

    wants and desires

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    Mistrust drives out trust

    Trust begets trust

    Trust can be regained

    Mistrusting groups self-destruct

    Mistrust generally reduces productivity

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    Self-Leadership

    A set of processes through which individuals controltheir own behavior

    Effective leaders (superleaders) help followers to leadthemselves

    Important in self-managed teams

    To engage in self-leadership:

    1.Make a mental chart of your peers and colleagues

    2.Focus on influence and not on control

    3.Create opportunities; do not wait for them

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    Attribution Theory of Leadership

    The idea that leadership is merely an attribution thatpeople make about other individuals

    Qualities attributed to leaders: Leaders are intelligent, outgoing, have strong verbal

    skills, are aggressive, understanding, and industrious.

    Effective leaders are perceived as consistent andunwavering in their decisions.

    Effective leaders project the appearance of beingleaders.

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    Substitutes and Neutralizers forLeadership

    Relationship- Task-oriented oriented

    Defining Characteristics Leadership LeadershipIndividual

    Experience/training No effect on Substitutes forProfessionalism Substitutes for Substitutes forIndifference to rewards Neutralizes Neutralizes

    Job

    Highly structured task No effect on Substitutes forProvides its own feedback No effect on Substitutes forIntrinsically satisfying Substitutes for No effect on

    Organization

    Explicit formalized goals No effect on Substitutes forRigid rules and procedures No effect on Substitutes forCohesive work groups Substitutes for Substitutes for

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    Selection Review specific requirements for the job Use tests that identify personal traits associated with

    leadership, measure self-monitoring, and assess emotionalintelligence

    Conduct personal interviews to determine candidates fitwith the job Keep a list of potential candidates

    Training Recognize that all people are not equally trainable

    Teach skills that are necessary for employees to becomeeffective leaders Provide behavioral training to increase the development

    potential of nascent charismatic employees

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    Certain types of leadership behaviors work better in somecultures than in others

    Charismatic/Transformational Leadership

    Seems to work across cultures

    May be an universal aspect of leadership in its focus on: Vision and foresight

    Providing encouragement

    Trustworthiness

    Dynamic, positive, and proactive traits

    Globalization may be the cause of these common concernswe may be able to train a universal manager, if that person is

    culturally sensitive!

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