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Contact us fhs.solutions@airbus.com

Airbus Customer ServicesFlight Hour Services

Airbus FHSAirframer’s maintenance solutions to optimize your operations

The airframer’sunique expertise

In-depth product knowledge as system integrator

Unmatched engineering experience

Reduced risk by linking Airbus aircraft introduction with our services

Privileged access to design office and the entire Airbus support organisation

Airbus Engineering Support

A cross functional cooperation:

Airbus Procurement

Airbus Design Office

Airbus A350 Flight Tests

Airbus In-service Fleet

Airbus Programme Support

FHS organisation

Go further with the manufacturer solution

Airbus has setup a dedicated orga-nisation, to deliver Airbus Flight Hour Services (FHS) which consists in guaranteed solutions ranging from component supply and repair to full airframe maintenance.

Today, all operators require cost- effective maintenance outsourcing

options aimed at securing aircraft technical performance with minimal risk and investment.

Therefore Airbus delivers custo- mised and guaranteed mainte-nance solutions to optimize your operational performance and allow you to focus on your core business.

Common interestkeeping your aircraft flying and reduce maintenance costs

Leaderin worldwide fleet data access and benchmark

Highestquality standard for components and repair

Strengthenlong term relationship with OEMs

Flexiblesolution matching a diversity of airlines’ expectations

Reliablefinancial structure supported by aircraft manufacturer activity

001Airbus FHS

Modular, tailored and integrated

solutions

LOW

LEVEL OF INTEGRATION

FHS-TSPTailored Support Package

LEVE

L O

F C

OM

MIT

MEN

T

HIGH

HIGH

FHS Components- Pool access & on-site stock- Repair & modi�cations- Component engineering

Engineering Service- Fleet Technical Management- Maintenance Control

Airframe Maintenance- Line maintenance - Base maintenance

*Additional servicescan be plugged to FHS: AiRTHM* and

Consulting Services

Centre Assistance

Airbus FHS is uniquely positioned to capitalize on global technical knowledge and deliver greater value and unmatched level of guarantees.

Expertise, quality, flexibility and cost-efficiency are cornerstones of the Airbus FHS offer, built on different maintenance packages.

*Airbus Real Time Health Monitoring on A380 and A350 XWB.

A growing offer ranging from components supply and repair to full airframe maintenance & engineering

This offer is available for A320 Family, A330 Family, A340 Family, A380 and A350 XWB.

Airbus FHS002

Guaranteed parts availability with FHS Components

Guaranteed aircraft availability with FHS-TSP

003Airbus FHS

Guaranteed spare parts availability

FHS Components Services pro-vide you with exclusive inventory at your main base and selected outstations, backed up by an unlimited Pool access to deliver a guaranteed service level.

Airbus took ownership in spare parts’ inventories to deliver your

tailored solution through one single interface and high level of performance.

In addition, through accurate reliability monitoring we track and improve your components (Line Replaceable Units) performance.

+ Cash optimization

Reduced up-front investments Increased residual value of your asset Accurate cost predictability

ON-SITE POOL

OEMs

Removeunserviceable

unit

Install serviceable unit

Core unit return

Replenishment

Repairloop

Airline Airbus FHS

2

3

6 5

4

1

24/7 FHSCustomer Order Desk

Level of investments per aircraft

0

Min

Max

In-housesolution

FHSComponents

GSE, tooling,expendables,consumables

LRUscovered by

FHSComponents

Fullparts

ownership

Be protected with FHS Components

With a streamline component’s services

Airbus FHS004

+ Simplicity

Single interface Airbus assistance at your main base

Dedicated FHS portal Facilitate aircraft Entry-Into-Service

+ Reliability enhancement

Continuous Line Replaceable Units (LRU) performance monitoring Reduced removal rate Highest quality standard for components and modifications Enhanced aircraft configuration

+ Performance commitment

Guaranteed spare parts’ availability Transferred risk to Airbus Best in class Original Equipment Manufacturer (OEM) partners Tailored logistics service

005Airbus FHS

Your fleet performance excellence

For customers seeking for more global solutions, the FHS-Tailored Support Package (FHS-TSP) com- bines FHS Components with engi- neering services and/or airframe maintenance.

Airbus FHS-TSP team empower your technical fleet operations to

make your fleet ready for its daily flight utilization and enhance passenger satisfaction.

The full scope of the offer gua-rantees aircraft On-Time Perfor-mance (OTP) covering technical, logistics and maintenance delays.

SparesRepairWarehousingSpares engineering

Materialmanagement

FHS Components

FHS-TSP coverage

Maintenance programmeMaintenance planningEngineering supportReliability programmeData collectionADs controlAirworthiness review/records

Maintenance Control Centre (MCC)Airbus Real-Time HealthMonitoring (AiRTHM)

Fleet TechnicalManagement

MaintenanceOperations

Line maintenanceBase maintenanceHeavy maintenance

AirframeMaintenance

Full servicing with FHS-TSP

FHS-TSP matches your airline organisation and needs

Airbus FHS006

+ Beyond commitment

Improved MRO performances through Airbus selection and integration

Reduced deferred defects items Elimination of unnecessary maintenance costs

Access to additional services such as AiRTHM and Consulting Services

+ Advanced fleet management

Tailored and customized Operator Maintenance Programme (OMP) Optimized maintenance planning Efficient access to aircraft technical records Adapted support to secure your regulatory compliance

+ Guaranted aircraft availability

Aircraft availability On Time Performance (OTP) Reduced risk of high cost operation disruptions

007Airbus FHS

+ FHS Components+ FHS-TSP

+20% aircraft use per day

90% reduced cash the first year

Up to 40% NPV* savings over a10-year period

Faster management of deferred defects (-70% vs. worldwide average)

* Net Present Value

Airbus FHS008

Optimised A-checksShorter execution of A-checks (-35%) Longer intervals between each A-check (+4%)

Up to 100% fleet availability

30% reduction in removal rate

“Introducing the efficient A330 to Sichuan Airlines’ fleet gave us the opportunity to also look for further efficiencies in supporting the aircraft. The Airbus FHS Components, as well as the various Airbus software services, provide us with that efficiency. We have been able to avoid AOG situations by the mutually harmonized FHS process.”

Sichuan Airlines

“The exceptionally high performance today of our A330 fleet under FHS-TSP gives us confidence.”Singapore AirlinesMervyn SIRISENASIA Senior Vice President Engineering Singapore Airlines

“Having the aircraft manufacturer supporting our aircraft inventory and maintenance is indeed for us the best solution to secure our A380 and A320 daily operations around the world.”Thai AirlinesCapt. Montree JUMRIENGExecutive Vice President, Technical Department Thai Airways International

Airbus FHS achievements

009Airbus FHS