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Consumer Programme Call for proposals document Grants for cooperation between national authorities responsible for the enforcement of the consumer protection laws CONS-CPC-2020 Version 1.1 9 June 2020 Objective IV of Regulation (EU) No 254/2014 of the European Parliament and of the Council on a multiannual consumer programme for the years 2014-2020.

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Page 1: Consumer Programme - European Commission · The multiannual Consumer programme and the CPC Regulation mandate the Commission to support the CPC Network. The Consumers, Health, Agriculture

Consumer Programme

Call for proposals document

Grants for cooperation

between national authorities responsible for the enforcement of the consumer protection laws

CONS-CPC-2020

Version 1.1 9 June 2020

Objective IV of Regulation (EU) No 254/2014 of the European Parliament and of the Council on a multiannual consumer programme for the years 2014-2020.

Page 2: Consumer Programme - European Commission · The multiannual Consumer programme and the CPC Regulation mandate the Commission to support the CPC Network. The Consumers, Health, Agriculture

HISTORY OF CHANGES

Version Publication

date Changes

1.0 12.03.2020 Initial version.

1.1 09.06.2020 Change of the deadline for submission of proposals and the update of the Section 4. "Timetable & Deadline".

Update of the Section 6."Admissibility requirements".

Change of deadlines for submission of Questions and Answers in the Section 16.2 "Contacts".

Page 3: Consumer Programme - European Commission · The multiannual Consumer programme and the CPC Regulation mandate the Commission to support the CPC Network. The Consumers, Health, Agriculture

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Table of Contents

1. INTRODUCTION ....................................................................................................... 4

2. BACKGROUND TO THE CALL .............................................................................. 4

3. OBJECTIVES, PRIORITIES AND ELIGIBLE ACTIVITIES .................................. 5

3.1. Expected outcome of the action ........................................................................ 6

3.2. Duration of the action ........................................................................................ 6

4. DEADLINE & TIMETABLE ..................................................................................... 6

5. BUDGET AVAILABLE AND CO-FINANCING RATES ........................................ 6

6. ADMISSIBILITY REQUIREMENTS ........................................................................ 7

7. ELIGIBILITY CONDITIONS .................................................................................... 7

7.1. Eligible applicants ............................................................................................. 7

7.2. Eligible entities .................................................................................................. 8

8. EXCLUSION CRITERIA ........................................................................................... 8

8.1. Remedial measures .......................................................................................... 10

9. SELECTION CRITERIA .......................................................................................... 10

9.1. Financial capacity ............................................................................................ 10

9.2. Operational capacity ........................................................................................ 10

10. AWARD CRITERIA ................................................................................................ 11

11. OTHER IMPORTANT INFORMATION ................................................................ 11

12. EVALUATION AND AWARD PROCEDURE ...................................................... 11

13. GRANT AGREEMENT ............................................................................................ 12

14. FINANCIAL PROVISIONS ..................................................................................... 12

14.1. Cost eligibility rules ........................................................................................ 13

14.2. Reporting and payment arrangements ............................................................. 13

14.3. Liability regime for recoveries ........................................................................ 14

14.4. Pre-financing guarantee ................................................................................... 14

15. PROCESSING OF PERSONAL DATA ................................................................... 14

16. PROCEDURE FOR THE SUBMISSION OF PROPOSALS ................................... 15

16.1. Before submitting a proposal ........................................................................... 15

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16.2. Contacts: .......................................................................................................... 15

ANNEXES ........................................................................................................................ 16

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1. INTRODUCTION

This is an EU call for proposals in the area of consumer policy under the Consumer

Programme 2014-20201.

Grant agreements will be concluded in relation to the following specific topic:

Cooperation between national authorities responsible for the enforcement of the

consumer protection laws.

We invite you to read the call documentation carefully, i.e. this call for proposals and the

guide for applicants. These documents provide clarifications and answers to questions

applicants may have when preparing their application:

The call for proposals outlines the:

objectives, themes and priorities, types of activities that can be co-financed and

the expected results of the call

timetable and available budget

eligibility, exclusion, selection and award criteria

evaluation procedure.

The guide for applicants outlines the:

procedures to register and submit proposals online (via the EU Participant Portal)

recommendations for the preparation of proposals

explanation on the application form (Proposal Template (Part A and B)), which

describes the projects

overview of the cost eligibility criteria.

Applicants are also encouraged to visit the Chafea website to consult the list of projects

previously funded under the Consumer programme.

2. BACKGROUND TO THE CALL

This call for proposals implements the Objective IV (Enforcement) of the Consumer

Programme aiming to support enforcement of consumer rights in particular by

strengthening cooperation between national enforcement bodies and by supporting

consumers with advice.

The Work programme for 20202 sets out further details of the financing mechanism and

the priority areas for this call for proposals under point 2.1.5.: "Cooperation between

national authorities responsible for the enforcement of the consumer protection laws –

call for proposals".

1 Regulation (EU) No 254/2014 of the European Parliament and of the Council of 26 February 2014 on a

multiannual consumer programme for the years 2014-20 and repealing Decision No 1926/2006/EC:

http://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32014R0254&from=EN. 2 Commission Implementing Decision C(2019) 8540 of 28.11.2019 on the financing of the Consumer

Programme and the adoption of the work programme for 2020:

https://ec.europa.eu/research/participants/data/ref/other_eu_prog/cons/wp/cons-wp-2020_en.pdf

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Ensuring correct application and consistent enforcement of the EU laws protecting

consumers across the Single Market constitutes an important pillar of the European

Consumer Policy. In order to tackle practices harming consumers’ economic interests in

cross-border cases, Regulation (EC) No 2006/20043 on consumer protection cooperation

(CPC) established a cooperation framework (the “CPC Network”) for the competent

national consumer enforcement authorities of the EU Member States and the European

Economic Area countries (hereafter CPC authorities). On 17 January 2020, the new CPC

Regulation (Regulation (EU) 2017/23944, “CPC Regulation”) became applicable across

the EU. This Regulation further streamlines and strengthens the cooperation system and

provides for new tools in order to make enforcement fit for the digital sphere.

The multiannual Consumer programme and the CPC Regulation mandate the

Commission to support the CPC Network.

The Consumers, Health, Agriculture and Food Executive Agency (hereafter Chafea) is

entrusted by the European Commission with the implementation of parts of the

Consumer programme and will be in charge of this call for proposals.

3. OBJECTIVES, PRIORITIES AND ELIGIBLE ACTIVITIES

The purpose of this call for proposals is to support CPC authorities and other relevant

bodies and stakeholders under the CPC Regulation (EU) 2017/2394 to tackle breaches of

the laws listed in the Annex of this Regulation.

A wide range of activities are eligible to be supported by grants provided that they can be

linked to the above priority. Such activities may include for instance (non-exhaustive

list):

Implementation and exchange of best practices regarding minimum investigation

and enforcement powers

Preparing and assisting authorities, other relevant bodies and other stakeholders

for Regulation (EU) 2017/2394

Staff training

Creation of online interfaces and monitoring tools

Development of networking tools including workshops

Creation of surveillance, e-enforcement tools, e.g. to analyse market trends, terms

and conditions or check compliance with mandatory information requirements

Other enforcement capacities, including purchase of equipment for product

testing or carrying out activities to implement the ‘Framework for selecting and

3 Regulation (EC) No 2006/2004 of the European Parliament and of the Council of 27 October 2004 on

cooperation between national authorities responsible for the enforcement of consumer protection laws

(the Regulation on consumer protection cooperation) 4 Regulation (EU) 2017/2394 of the European Parliament and of the Council of 12 December 2017 on

cooperation between national authorities responsible for the enforcement of consumer protection laws

and repealing Regulation (EC) No 2006/2004

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testing of food products to assess quality related characteristics’5 or to build and

gather evidence necessary to detect infringements.

3.1. Expected outcome of the action

Authorities, other relevant bodies and stakeholders will be in the position to fulfil their

tasks under Regulation (EU) 2017/2394.

Authorities and, where applicable, other relevant bodies and other stakeholders will be in

a position to respond quickly and effectively to new market trends and corresponding

consumer issues, in particular in the digital environment.

3.2. Duration of the action

The maximum duration of grant is 24 months. The indicative starting date and duration

of the action shall be specified in the grant application.

4. DEADLINE & TIMETABLE

The deadline for submission of proposals is 30 July 2020, 17:00:00 (Brussels local

time).

Stages Date and time or

indicative period

a) Call publication 12/03/2020

b) Deadline for applications 30/07/2020

c) Evaluation period August 2020

d) Information on evaluation result September 2020

e) Grant agreement signature October - November

2020

5. BUDGET AVAILABLE AND CO-FINANCING RATES

The total amount earmarked for co-financing the actions is EUR 500.000.

The financial contribution of the Union shall not exceed:

50% of eligible costs or

70% of the eligible costs in case of an action of exceptional utility.

5 https://ec.europa.eu/knowledge4policy/publication/eu-harmonised-methodology-testing-food-products_en

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Actions of exceptional utility are deemed to be actions submitted jointly by at least two

authorities or other relevant bodies or other stakeholders under Regulation (EU)

2017/2394, if they concern possible infringements which cause or are likely to cause

harm in two or more Member States.

Chafea reserves the right not to distribute all the funds available.

6. ADMISSIBILITY REQUIREMENTS

Applications must be submitted before the deadline 30/07/2020 at 17:00:00 Brussels

local time.

Applications must be submitted electronically via the online submission system (The

Funding & Tenders Portal). Other means of submission are not accepted and such

applications will be rejected as inadmissible.

Applications (including annexes and supporting documents) must be submitted using the

forms provided inside the electronic submission system (not the documents available on

the Call Topic page — they are only for information).

The maximum duration of the action is 24 months. Applications for projects exceeding

the duration of 24 months will be rejected as inadmissible.

Applications must be drafted in one of the EU’s official languages. However, as the

working language of Chafea is English, the applicants are requested, as a matter of

courtesy, to accompany the proposal with an English translation to expedite the

evaluation process.

Failure to comply with these requirements will lead to the rejection of the application as

inadmissible.

7. ELIGIBILITY CONDITIONS

7.1. Eligible applicants

In order to be eligible for a grant, the applicants must:

have legal personality

belong to one of the following categories: public or private entities

be established in one of the eligible countries, i.e.:

o EU Member States (including overseas countries and territories (OCTs);

o Countries of the European Free Trade Association participating in the

European Economic Area (EFTA/EEA countries)6

6 All references in this invitation to the Member States, their representatives, authorities and bodies must be

read as also referring to the EFTA/EEA countries under the applicable conditions.

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For UK applicants: Please be aware that following the entry into force of the EU-

UK Withdrawal Agreement* on 1 February 2020 and in particular Articles

127(6), 137 and 138, the references to natural or legal persons residing or

established in a Member State of the European Union are to be understood as

including natural or legal persons residing or established in the United Kingdom.

UK residents and entities are therefore eligible to participate under this call.

* Agreement on the withdrawal of the United Kingdom of Great Britain and Northern Ireland from the

European Union and the European Atomic Energy Community.

Natural persons are NOT eligible.

To prove eligibility, all applicants must register in the Participant Register — before the

deadline of the call — and upload the necessary documents showing legal status and

origin.

7.2. Eligible entities7

Applicants must be, on the date of the submission of the proposal, one of the

following entities:

Entities notified to the Commission in accordance with Article 8 of Regulation

(EU) 2017/2394:

o competent authorities,

o single liaison offices,

o designated bodies,

o public or private entities issuing external alerts under Article 27 (1) of the

Regulation (EU) 2017/2394;

‘Other public authorities’ for the purpose of assisting competent authorities at

their request in the context of the proposed activity and in accordance with Article

6 of Regulation (EU) 2017/2394.

8. EXCLUSION CRITERIA

In order to demonstrate compliance with the exclusion criteria as described hereunder,

the applicant has to check the relevant box in the electronic submission system.

Applicants that are subject to an EU administrative sanction (i.e. exclusion or financial

penalty decision)8 or in one of the following situations

9 are excluded from receiving EU

grants and will automatically be rejected:

7 As per eligibility criteria set out in section 2.1.5 of the Annex to the 2019 Annual work programme.

8 See Article 136(1) EU Financial Regulation 2018/1046.

9 See Articles 136(1) and 141(1) EU Financial Regulation 2018/1046.

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bankruptcy, winding up, affairs administered by the courts, arrangement with

creditors, suspended business activities or other similar procedures (including

procedures for persons with unlimited liability for the applicant’s debts)

in breach of social security or tax obligations (including if done by persons with

unlimited liability for the applicant’s debts)

guilty of grave professional misconduct10

(including if done by persons having

powers of representation, decision-making or control, beneficial owners or natural

persons who are essential for the award/implementation of the grant)

committed fraud, corruption, links to a criminal organisation, money laundering,

terrorism-related crimes (including terrorism financing), child labour or human

trafficking (including if done by persons having powers of representation,

decision-making or control, beneficial owners or natural persons who are

essential for the award/implementation of the grant)

shown significant deficiencies in complying with main obligations under an EU

procurement contract, grant agreement or grant decision (including if done by

persons having powers of representation, decision-making or control, beneficial

owners or natural persons who are essential for the award/implementation of the

grant)

guilty of irregularities within the meaning of Article 1(2) of Regulation No

2988/95 (including if done by persons having powers of representation,

decision-making or control, beneficial owners or natural persons who are

essential for the award/implementation of the grant)

created under a different jurisdiction with the intent to circumvent fiscal, social or

other legal obligations in the country of origin or created another entity with this

purpose (including if done by persons having powers of representation,

decision-making or control, beneficial owners or natural persons who are

essential for the award/implementation of the grant).

Applicants will also be rejected if it turns out during the grant award procedure that

they11

:

misrepresented information required as a condition for participating in the grant

award procedure or failed to supply that information

were previously involved in the preparation of grant award documents where this

entails a distortion of competition that cannot be remedied otherwise (conflict of

interest).

10

Professional misconduct includes: violation of ethical standards of the profession, wrongful conduct

with impact on professional credibility, false declarations/misrepresentation of information,

participation in a cartel or other agreement distorting competition, violation of IPR, attempting to

influence decision-making processes or obtain confidential information from public authorities to gain

advantage. 11

See Article 141(1) EU Financial Regulation 2018/1046.

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8.1. Remedial measures12

If an applicant declares one of the situations of exclusion listed above (see section 8), it

must indicate the measures it has taken to remedy the exclusion situation, thus

demonstrating its reliability. This may include e.g. technical, organisational and

personnel measures to correct the conduct and prevent further occurrence, compensation

of damage or payment of fines or of any taxes or social security contributions. The

relevant documentary evidence which illustrates the remedial measures taken must be

provided in annex to the proposal.

9. SELECTION CRITERIA13

In order to demonstrate compliance with the selection criteria (both financial and

operational capacity), the applicant has to check the relevant box in the electronic

submission system.

9.1. Financial capacity

The applicant must have adequate financial resources in order to carry out the proposed

action. Organisations participating in several projects must have sufficient capacity to

implement several projects.

The financial capacity of applicants will be verified in line with the requirements of the

Financial Regulation. This verification shall not be carried out if:

The applicant is a public body;

The total grant amount requested by the applicant for the proposed action is ≤

EUR 60 000 (low value grants);

The documents that will be requested to upload in the Participant Register when

assessing the financial viability include:

Profit and loss account and balance sheet for the last two closed financial years,

or for newly created entities possibly the business plan.

9.2. Operational capacity14

Beneficiaries must have the operational resources, skills and professional experience

necessary for implementing the action.

The applicants should declare their compliance with the operational capacity by ticking

the relevant box in the electronic submission system (Part A).

12

Article 136(7) of the Financial Regulation. 13

Article 198 of the Financial Regulation. 14

Article 198 (3) of the Financial Regulation.

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10. AWARD CRITERIA15

Admissible applications that passed exclusion and selection criteria will be evaluated and

ranked against the following award criteria.

Criteria Maximum

points

Minimum

threshold

1. Added value of the action in relation to the

enforcement of consumer law included in the

Annex of CPC Regulation EU 2017/2394.

5 3

2. Methodology of implementing the action,

including timing, resources and project

organisation.

5 3

A maximum of 10 points can be attributed to a proposal. Applications that pass the

minimum threshold per award criterion will be considered for funding — within the

limits of the available call budget. Other applications will be rejected.

11. OTHER IMPORTANT INFORMATION

Both applications submitted by single applicants (mono-beneficiary applications) or by

consortia (multi-beneficiary applications) are allowed. Each of the entities within the

consortium has to comply with eligibility criteria as per point 7 of present Call. Entities

can originate from the same or different eligible countries.

The consortia shall designate a co-ordinator for the multi-beneficiary action. This

coordinator will act as a contact point for Chafea and will have the responsibility of

receiving the payments and coordinating the reporting exercise. The coordinator must

have agreement of the other members and their mandate to act on their behalf which has

to be confirmed in the application.

Multiple applications: Applicants may submit more than one application for

different projects under the same call (and be awarded a grant for them).

Organisations may participate in several applications.

BUT: if there are several applications for the same/very similar project, only one

application may be accepted and evaluated; the applicants may be asked to withdraw one

of them (or it may be rejected).

12. EVALUATION AND AWARD PROCEDURE

This call is subject to the standard submission and evaluation procedure (one-stage

submission + one-step evaluation).

15

Article 199 of the Financial Regulation.

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Applications will be checked by formal requirements (admissibility, eligibility, exclusion

and selection) and will be evaluated by an evaluation committee against the award

criteria and then listed in a ranked list according to their quality score.

All applicants, whether successful or not, will be informed of the results of the

evaluation.

13. GRANT AGREEMENT16

Successful applications will be invited for grant preparation. This invitation however

does not constitute a formal commitment for funding. Before grant award, various legal

checks need to be carried out: legal entity validation, financial capacity, exclusion check

etc. Grant preparation will involve a dialogue in order to fine-tune technical or financial

aspects of the project and may require extra information from applicants’ side.

Applicants will then be invited to sign the grant agreement, drawn up in Euro and

detailing the conditions and level of funding. The applicant will also receive the

information on the procedure to formalise the agreement of the parties.

The model grant agreement is attached to this call and available on the Chafea

website and The Funding & Tenders Portal. Please read it carefully. The agreement

will only be signed in English.

14. FINANCIAL PROVISIONS

All grant parameters (maximum grant amount, funding rate, total eligible costs etc.) will

be fixed in the grant agreement (art. 5).

Project budget: see section 5 above. The grant awarded (= maximum grant amount) will

be based on the proposed budget of the action and may be lower than the amount

requested.17

The costs will be reimbursed at the funding rate fixed in the grant agreement (see section

5 above).

The grant will be based on reimbursement of actual costs principle. This means that it

will reimburse ONLY certain types of costs (eligible costs) and ONLY those costs

beneficiaries actually incurred for the project (NOT the budgeted costs).

EU grants may NOT produce a profit. If there is a profit (i.e. surplus of receipts + EU

grant over costs), it will be deducted from the final grant amount.

The final grant amount beneficiaries receive will therefore depend on a variety of criteria

(actual costs incurred and project income; eligibility; compliance with all the rules

under the grant agreement, etc).

16

Article 201 of the Financial Regulation. 17

For more details, please refer to the section 5 of Guide for applicants.

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14.1. Cost eligibility rules

For the cost eligibility rules, see the model grant agreement (art. 6) and the Guide for

applicants.

Special cost eligibility rules for this call:

up to 7% flat-rate for indirect costs

subcontracting18

of action tasks is subject to special rules and must be approved

by Chafea (either as part of applicants’ proposal or in a periodic/final report). In

order to ensure the legal compliance of the subcontracts awarded/to be awarded,

as set out in article 10 of the grant agreement, applicants shall include in their

proposal a description of the procurement procedures, if the value of the service is

above EUR 60 000 threshold for private bodies and above EUR 144 000

threshold for public bodies.

VAT is eligible if the beneficiary is not able to deduct it. However, VAT paid by

beneficiaries that are public bodies acting as public authority is NOT eligible

14.2. Reporting and payment arrangements

The reporting and payment arrangements will be fixed in the grant agreement (art. 15

and 16).

After grant signature, Chafea will normally provide beneficiaries with a float to start

working on the project. Depending on the length of the action, the beneficiary will

receive a pre-financing amounting to:

70% of the maximum grant amount for the actions with maximum duration up to

12 months;

50% of the maximum grant amount for the actions with maximum duration

between 13 and 24 months.

Number of reporting and payments depends on the length of the action and will be set

as follows:

no interim payment for actions with maximum duration of up to 12 months;

1 interim payment linked to a periodic (interim) report for actions with maximum

duration between 13 and 24 months (the recommended length of the reporting

period should be in the middle of the action duration).

The sum of the interim payment and the amount of the pre-financing is limited to 90% of

the maximum grant amount as set out in the grant agreement.

In addition, beneficiaries may submit several progress reports not linked to payments.

These progress reports will be linked to the deliverables and will allow Chafea to

monitor the project implementation. The number and frequency of deliverables not

linked to payments will depend on the nature of the action and will be defined at the

grant preparation stage.

18

For more details see the guide for applicants.

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At the end of the project, beneficiaries shall submit a final report together with the

request for payment of the balance based on which the final grant amount will be

calculated.

If the total of the pre-financing and interim payments (if any) is higher than the final

grant amount, Chafea will ask beneficiaries (the coordinator) to pay back the difference

(recovery).

Payments will be made to the coordinator. The coordinator must distribute the payments

between the beneficiaries without unjustified delay.

14.3. Liability regime for recoveries

In case of multi-beneficiary grants, the liability regime for recoveries will be set out in

the grant agreement (Art. 28) based on the risk assessment of the financial capacity19

of

the applicant.

14.4. Pre-financing guarantee

In case of insufficient financial capacity, Chafea may require a pre-financing guarantee

which will be fixed in the grant agreement (art 16.2). The amount will be equal or lower

than the pre-financing for the grant based on the risk assessment.

The guarantee should be made in Euro and issued by an approved bank/financial

institution established in an EU Member State.

Where a beneficiary established in a non-EU country seek to provide a guarantee from a

bank/financial institution in that country, the beneficiary shall contact Chafea (this may

be exceptionally accepted, if it offers equivalent security).

Amounts blocked in bank accounts will NOT be accepted as financial guarantees.

The guarantee is NOT linked to individual consortium members. Beneficiaries are free to

organise how the guarantee amount should be provided (by one or several beneficiaries,

for the overall amount or several guarantees for partial amounts). The requested amount

shall be covered and the guarantee(s) shall be sent by the coordinator before the pre-

financing (by PP Communication to the Project Officer or Formal Notification).

Upon beneficiary's request, the bank guarantee may be replaced by a joint and several

guarantee from a third party.

The guarantee will be released at the end of the grant, in accordance with the conditions

laid down in the grant agreement.

15. PROCESSING OF PERSONAL DATA

The submission of an application under this call involves the collection, use and

processing of personal data (such as name, address and CV). This data will be processed

19

For more details, please refer to section 9.1 of this call.

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in accordance with Regulation No 2018/172520

. It will be processed solely for the

purpose of evaluating your proposal (and subsequent management of your grant and, if

needed, programme monitoring, evaluation and communication). Details are available in

the Participant Portal Privacy Statement.

Personal data may be registered in the Early Detection and Exclusion System by the

Commission, should the beneficiary be in one of the situations mentioned in Articles 136

and 141 of the Financial Regulation.

For more information see the Privacy Statement on:

https://ec.europa.eu/chafea/about/data-protection/index_en.htm

16. PROCEDURE FOR THE SUBMISSION OF PROPOSALS

Proposals must be submitted via the Funding & Tenders Portal and before the call

deadline.

No modification to the application is allowed once the deadline for submission has

elapsed. However, if there is a need to clarify certain aspects or for the correction of

clerical mistakes, Chafea may contact the applicant for this purpose during the evaluation

process.

16.1. Before submitting a proposal

(1) Find the call:

https://ec.europa.eu/info/funding-tenders/opportunities/portal/screen/home

(2) Create an account to submit a proposal.

(3) Register all partners via the Participant Register:

https://ec.europa.eu/info/funding-tenders/opportunities/portal/screen/how-to-

participate/participant-register

The submission process is explained in the Guide for Applicants and in the Participant

Portal Online Manual (together with detailed instructions for the IT tool).

By submitting a proposal, the applicant accepts the procedures and conditions as

described in this call and in the documents to which it refers.

16.2. Contacts:

For questions on the Electronic Submission System, please contact the IT Helpdesk.

For non-IT related questions a helpdesk at Chafea is available via CHAFEA-CP-

[email protected].

20

Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the

protection of natural persons with regard to the processing of personal data by the Union institutions,

bodies, offices and agencies and on the free movement of such data, and repealing Regulation (EC) No

45/2001 and Decision No 1247/2002/EC (Text with EEA relevance.)

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The deadline to submit questions is 21 July 2020, 17:00:00 (Central European Time).

Answers to relevant questions will be published on

http://ec.europa.eu/chafea/consumers/funding/calls-for-proposals/index_en.htm by

24 July 2020, 17:00:00 (Central European Time).

Frequently asked questions are published on the website of Chafea:

http://ec.europa.eu/chafea/consumers/funding/calls-for-proposals/index_en.htm

Please note that any replies from the help desk provided in the frame of the current

procedure can by no means be regarded as Chafea's binding opinion producing any legal

effect. All aspects of the proposals to be submitted in response of the call (including the

eligibility, selection and award criteria) will be formally evaluated by the evaluation

committee(s) that will be set up on the basis of the applicable rules.

Please indicate clearly the reference of the call for proposals and the topic to which the

question relates (see call document cover page).

ANNEXES

Guide for Applicants

Application form – Part B – Description of the Action and Estimated Budget

Mono-beneficiary Model Grant agreement

Multi-beneficiary Model Grant Agreement

Electronically signed on 09/06/2020 10:09 (UTC+02) in accordance with article 4.2 (Validity of electronic documents) of Commission Decision 2004/563