consumer-driven health care solutions for health plans · connectyourcare’s holistic approach to...

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Consumer-Driven Health Care Solutions for Health Plans ConnectYourCare’s holistic approach to Consumer-Driven Health Care (CDH) benefit management for health plans differentiates us in the marketplace. Our smartCDH® solutions for the entire CDH ecosystem deliver value to health plans in support of your clients, members, brokers, partners, medical, and pharmacy providers. As an innovation-driven company inspired by the success of our customers and the satisfaction of our members, our health plan enterprise solutions deliver a secure and scalable CDH platform that provides your organization with control and flexibility, and a clear, competitive advantage. Because best-in-class health plans should be coupled with the best CDH experience. © 2018 ConnectYourCare, LLC. All Rights Reserved. Members Easy to use, highly integrated benefit and CDH platform to manage and pay for their care Multi-channel 24/7/365 support that ensures best-in-class solution access Single payment card and unique “On Demand” technology for HSA and Dependent Care FSA solutions, designed for optimal member payment flexibility and convenience Complete engagement model specific for their business, including lifecycle management and behavioral analysis Robust communications to increase awareness and articulate the value of benefits programs Seamlessly integrates with HR management platforms Comprehensive CDH benefits platform for complete control of their business and client management Instant proposal generation/same-day enrollment processing Efficient claims management and payment turnaround Helps providers reduce their accounts receivables and improve their revenue cycle management process Our smartCDH Solutions for Health Plans... Health Savings Accounts Flexible Spending Accounts Health Reimbursement Arrangements COBRA Administration Commuter and Parking Benefits Work-Life Benefits ...Tailored to Benefit Your Entire Ecosystem Employers Partners and Brokers Medical Providers

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Page 1: Consumer-Driven Health Care Solutions for Health Plans · ConnectYourCare’s holistic approach to Consumer-Driven Health Care (CDH) benefit management for health plans differentiates

Consumer-Driven Health Care Solutions for Health Plans

ConnectYourCare’s holistic approach to Consumer-Driven Health Care (CDH) benefit management for health plans differentiates us in the marketplace. Our smartCDH® solutions for the entire CDH ecosystem deliver value to health plans in support of your clients, members, brokers, partners, medical, and pharmacy providers. As an innovation-driven company inspired by the success of our customers and the satisfaction of our members, our health plan enterprise solutions deliver a secure and scalable CDH platform that provides your organization with control and flexibility, and a clear, competitive advantage.

Because best-in-class health plans should be coupled with the best CDH experience.

© 2018 ConnectYourCare, LLC. All Rights Reserved.

Members

• Easy to use, highly integrated benefit and CDH platform to manage and pay for their care

• Multi-channel 24/7/365 support that ensures best-in-class solution access

• Single payment card and unique “On Demand” technology for HSA and Dependent Care FSA solutions, designed for optimal member payment flexibility and convenience

• Complete engagement model specific for their business, including lifecycle management and behavioral analysis

• Robust communications to increase awareness and articulate the value of benefits programs

• Seamlessly integrates with HR management platforms

• Comprehensive CDH benefits platform for complete control of their business and client management

• Instant proposal generation/same-day enrollment processing

• Efficient claims management and payment turnaround

• Helps providers reduce their accounts receivables and improve their revenue cycle management process

Our smartCDH Solutions for Health Plans...

Health Savings Accounts

Flexible Spending Accounts

Health Reimbursement Arrangements

COBRA Administration

Commuter and Parking Benefits

Work-Life Benefits

...Tailored to Benefit Your Entire Ecosystem

Employers

Partners and Brokers

Medical Providers

Page 2: Consumer-Driven Health Care Solutions for Health Plans · ConnectYourCare’s holistic approach to Consumer-Driven Health Care (CDH) benefit management for health plans differentiates

Why Partner with ConnectYourCare? With over 15 years of experience as a pioneer in the CDH market, ConnectYourCare is an ideal partner for health plans. From no-noise integration to hands-on implementation, organizations across the country turn to ConnectYourCare for our centralized and agile platform, best-in-class member experience, advanced employee education, competitive pricing, and acceleration of savings with ROI efficiencies.

© 2018 ConnectYourCare, LLC. All Rights Reserved.

• Service, account management, and multi-channel customization result in an overall 94% satisfaction rate amongst participants and clients, and a 100% implementation satisfaction rate

• ConnectYourCare’s modular, fully integrated smartCDH platform allows for rapid and seamless integrations. Quick and comprehensive connectivity enables health plans to incorporate a customized tax-advantaged benefit plan with ease.

• ConnectYourCare continuously makes significant technological investments to uphold the highest levels of corporate and consumer data security. Industry certifications include: SOC 2 (Type 1 and 2); PCI DSS; HITRUST CSF; GLBA Safeguards Rule; and BPO/Six Sigma science and culture.

• An overall experience crafted to meet health plan business requirements, creating greater efficiencies and ease of administration for your organization and your clients

The ConnectYourCare Difference ConnectYourCare has gone to great lengths to develop unique, customer-focused solutions, with an emphasis on superior service delivery and a seamless user experience. We are driven by innovation and inspired by the success of our clients and the satisfaction of participants. With the entire ecosystem in mind, we strive for excellence via continuous improvement and unparalled health plan offerings.

Modular SolutionsFlexible and robust tax-advantaged services (Health Savings Accounts, Flexible Spending Accounts, Health Reimbursement Arrangements, and more) that plug right into your ecosystem—from small to mid-size, to distribution partners and enterprise

Full Concierge ServiceDesignated client support manager assigned to ensure success, overseeing an end-to-end integrated environment, inclusive of implemention, onboarding, branding, and communications. White glove and at your service.

Zero Touch Integrated PaymentsStreamlining and enhancing member and provider experiences with advanced, unprecedented payment technology

‘On Demand’ Differentiation“One model fits all” does not apply when it comes to benefits. ConnectYourCare is the first in the industry to provide a modular solution customized to unique market needs and health plan business lines.

Data Analytics and InsightsHarness the power of our outcomes-based behavioral analysis and reporting technology, CYC Insights™, to track real-time utilization and further drive adoption

Member-First MentalityPromote consumerism and awareness with educational tools, resources, and sales support proven to increase enrollment 20-30% on average

About ConnectYourCare ConnectYourCare is one of the nation’s largest benefit savings providers, offering health plans a comprehensive solution supporting all tax-advantaged accounts. We’re revolutionizing how health plans administer CDH, and how employees use CDH, with a leading solution and benefit service that is seamless, simple, and offers peace of mind—resulting in better adoption, higher satisfaction, and lower costs.