consumer behavior study sunglasses
TRANSCRIPT
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Consumer Behavior Study Sunglasses
Presented by : Akash Batra
Jatin SinghalKetan Shah Prachi GargShinu Nair
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Contents :Sunglass Industry IntroductionOrganized MarketSemi-Organized MarketUnorganized MarketConsumer BehaviorAnalysisSummary
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Sunglass : Industry IntroductionThe sunglasses market is estimated at INR
4.8 billion in India Projected to grow over INR 11 billion in the
next five yearsThe organized segment contributes about 19
per cent to the overall eyewear marketBranded sales contribute about 70 per cent
to the overall sunglasses market
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Organized MarketModern form of retailingExisting market share in India is 3 %Market growth rate is 35 %Examples : Hypermarket, Malls etc.Challenges :
Poor supply chain management Aggressive expansion
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First subject:Two adolescentsParameter Observations
Age Group 17-20 approx.
Socio-economic Class Upper Middle Class (A1)
Came Alone No
Brand Awareness High
Loyalty to a particular brand No. Possible switchers
Bargaining Tendency Low
Expected Product Price Range 4000-10000
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Second subject: coupleParameter Observations
Age Group Late twenties
Socio-economic Class Middle Class
Came Alone Not necessarily married
Brand Awareness Average
Loyalty to a particular brand No.
Bargaining Tendency High
Expected Product Price Range 750-2000
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Semi-Organized MarketComprised of mainly middle segment brandsExamples include Ray-Ban ,Fastrack etc.Examples : Optical ShowroomsChallenges :
Limited branded options Insufficient demand
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First subject: Middle aged personParameter Observations
Age Group 35-40 approx.
Socio-economic Class Middle Class
Came Alone Yes
Brand Awareness Low
Loyalty to a particular brand No.
Bargaining Tendency High
Expected Product Price Range 500-1500
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Second subject:Young girlParameter Observations
Age Group 18-20 approx.
Socio-economic Class Middle Class
Came Alone Yes
Brand Awareness Good
Loyalty to a particular brand No.
Bargaining Tendency High
Expected Product Price Range 500-1500
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Un-Organized MarketComprised of mainly corner shops, kiosks, street
vendors and other single-proprietor venuesExisting market share is around 97%.Examples include replicas and chinese imports.Market growth rate is 6 %Expected to reach US$496 billion by 2011.Challenges :
Limited branded options Insufficient demand
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First subject: Police constableParameter Observations
Age Group 28-32 approx.
Socio-economic Class Middle Class
Came Alone Yes
Brand Awareness Low
Loyalty to a particular brand No.
Bargaining Tendency High
Expected Product Price Range 100-400
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Second subject: AdolescentParameter Observations
Age Group 17-20 approx.
Socio-economic Class Lower Middle Class
Came Alone Yes
Brand Awareness Low
Loyalty to a particular brand No.
Bargaining Tendency High
Expected Product Price Range 100-400
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SECTOR COMPARISONPARAMETER ORGANIZED SECTOR SEMI-ORGANIZED
SECTORUNORGANIZED SECTOR
Store Name Shoppers stop Chedda optics Street Vendors under Chembur fl yover
Store Location Busy Intersection with restaurants and other shops nearby
Busy shopping street with restaurants and other utility shops nearby
Under the Flyover. Lots of other shops with similar off erings nearby.
Store Characteristics Mall with a designated area devoted entirely to sunglasses
General Spectacle and lenses store with sunglasses as add-on off ering
Only sunglass off erings. Replicas ofExpensive brands were up for sale.
Product Variety High. Alloriginal Brands
Low. Limited to one or two brands
High. but no original brands
Prospective Consumer class
Upper middleand upper class
Middle Class Lower Class
Price Range of off erings (INR)
500-20000 200-5000 30-200
Store ambience Good with attractive lighting.
Adequate Unhygienic and inadequate.
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ANALYSIS:Middle and upper middle cases prefer
organized sector.
Brand Conscious and expect multiple offerings.
Split-Loyal. Rarely entrenched buyers.Lower middle class prefer unorganized
sector.Good Bargain and value for money.Not insistent on quality.Not brand-conscious.
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