consulting getting started
DESCRIPTION
Overview of key concerns, useful tools and professional conduct.TRANSCRIPT
ConsultingBuilding Your Own Consulting Business
Business Organization
Sole Proprietorship/Partnership
Advantages Easy and Cheap to Start All profits go directly to owner or 50/50 partners Complete control
Disadvantages Unlimited liability All NET income taxed as personal income Potential loss of tax deductions Self employment tax
Limited Liability Company (LLC)
Advantages Easy to setup Owner(s) have limited liability protection
Disadvantages Taxed like Sole Proprietorship/Partnership Annual paperwork Potential for extra state taxes
S Corporation
Advantages Owner(s) have limited liability No Self Employment Tax Salary distribution can be coupled with profit distribution
to avoid higher tax rate. “Reasonable Salary” Additional Tax advantages
Disadvantages Significantly more paperwork (legal and accounting) More expensive setup More complex operation
Insurance
Errors & Omissions
Protection from legal action related to poor decisions or bad advice Helps cover any award made against you Helps cover cost to defend a legal action Only good while policy is in effect, legal action in future
without a policy means you are not necessarily covered
Industry standard is $1,000,000 coverage Deductible affects the Premium
AKA Professional Liability Insurance
Disability Insurance
Protects your earning capacity in the event of an accident or fatal illness Difficult to obtain for Freelancers/Consultants due to fluctuation in
income and lack of supervision Workers compensation can be a viable alternative Check on how the insurance company defines disability
Standard coverage would be 60% of NET income Waiting period affects the Premium (like Deductible on other
policies). Waiting periods usually break down in 30 day increments. 30, 60, 90, 120 or 365 day
Length of Coverage Period is how long they will pay you while disabled. Standard terms are 1, 2 and 5 years, but longer terms are available. This also affects the premium
Insurance for You
Life Insurance
Only necessary if you have dependents
Policy Types Term Policies vary widely, but some policies will return all
premiums at the end of the Term. This affects the premium, but a great payday if you make it to the end
Whole Life and Universal Life are not recommended as they are less coverage for a higher premium
Standard recommendation is 70% of your earning power to provide a minimum of 5-10 years income for your dependents.
Don’t forget to have a will too
Insurance for Others
Other Insurance
Auto Policy Talk to an agent about coverage differences for a car used
for your business in comparison to your personal auto policy.
Home Office Coverage Talk to an agent about this coverage since business
liability coverage is not part of a homeowner’s policy.
The Company
Company Presence
Name Keep it memorable Convey a message Be careful when using unique spelling Check domain name before final decision
Logo Think about use in print materials
Business cards Invoices
Simple concepts are best Focus on positive vibrant colors
Blue is most commonly associated with productivity
Communication
Office Phone Cell Google Voice
Vanity Phone Number Voicemail FREE
Email NEVER use Hotmail, Gmail, Yahoo, ISP account, etc… Google Apps (custom domain)
E-mail Calendar Documents FREE option
Marketing Tools
Business Cards Overnight Prints (http://overnightprints.com) Vista Print (http://vistaprint.com)
Social Media Twitter LinkedIn Facebook
Website Various hosting options Content Management Systems can save time
Marketing Opportunities
User Group meetings
Speaking opportunities
Chamber of Commerce or Technical Council events
Networking events
Blog
Home Office Tips
Separate space from living area
Know your square footage
Keep recreational items out of area
Invest in a desk and comfortable chair
Getting to Work
Resume
Highlight Technologies Types of Applications Industries Metrics of contribution Be sure to never violate Non-Disclosure (stay generic)
Remove High School and non technology related jobs Irrelevant comments “I code like a girl” NO Third person bullets “Caleb developed a …”
Subcontracting
W2 Employee like benefits
Taxes, Medical, etc… Preferred by recruiting companies
Corp to Corp Must have Liability Insurance Improves Rate negotiations
Base rate Overtime rate
Professional relationship
What’s my rate
52 weeks (in a year) * 5 week days = 260 days
260 days – 10 major holidays = 250 days (2000 hours)
250 days – 15 days vacation = 235 days
235 days – 5 days (off contract) = 230 days
230 days * 8 billable hours per day = 1840 billable hours
1840 * $50 per hour = $92k
1680 * $50 per hour = $84k ( 25 days off contract versus 5)
The 2000 hour myth
“Never confuse the size of your paycheck with the size of your talent." Marlon Brando
Contracts on your own
Master Service Agreement (MSA) Agreement between your business and client to outline
responsibilities and obligations each company has to one another. Your rates for service would be included here.
Statement of Work (SOW) References the MSA for authority on those areas. Outlines the deliverables, timelines, etc… for a specific
activity
Find a good lawyer
Getting Paid
Payment terms can be a great or terrible thing. Net Due - Difficult to get any company to pay Net Due, so don’t plan
on getting paid that quickly. Net 10 – Get paid 10 days from receipt of invoice by customer. This
is optimal, but not always possible. Plan on a 30 day deliver, just in case.
Net 30 – Get paid 30 days from receipt of invoice by customer. Standard for most companies. Don’t go higher than Net 30
When the client doesn’t pay you have minimal avenues Send additional invoice as Net Due STOP WORKING FOR THE CUSTOMER Send certified or registered letter with copy of invoice stating
payment not received and legal action will take place
Tools
Project Management
ProjectTurf (http://projectturf.com) Full featured, no FREE option
activeCollab (http://activeCollab.com) No Free option
Basecamp (http://basecamphq.com) Free option
Lighthouse (http://lighthouseapp.com) Free option
“Trying to manage a project without project management is like trying to play a football game without a game plan.” K. Tate
Accounting
FreshBooks (http://freshbooks.com)
QuickBooks (http://quickbooks.intuit.com)
PeachTree (http://peachtree.com)
GET AN ACCOUNTANT FOR TAX SEASON
“There's no business like show business, but there are several businesses like accounting.” David Letterman
Time Tracking
Toggl (http://toggl.com) Windows, Mac, Linux, iPhone, Android, Web Works with BaseCamp, activeCollab, FreshBooks, QuickBooks
Klok (http://getklok.com) Desktop, Android (BETA) Works with BaseCamp and Harvest
Tick (http://tickspot.com) Web and iPhone Works with BaseCamp
Harvest (http://getharvest.com) Desktop, Web
Task Management
SCRUM VersionOne (http://versionone.com)
https://github.com/versionone/git-hooks Rally (http://rallydev.com)
Lean LeanKit (http://leankitkanban.com) AgileZen (http://agilezen.com)
Source Control
GitHub (http://github.com) Public and Private git repositories Free option
Bitbucket (http://bitbucket.org) Private mercurial respositories Free option
Subversion
TFS
Prime Time
What is a Consultant
Architect
Developer
Project Manager
Business Analyst
Salesperson
Marketing person
Everything in between
“Consultants have credibility because they are not dumb enough to work at your company.” Scott Adams
Consulting is not for everyone
Clients will not always treat you with respect It isn’t personal
Clients may cut you loose for stupid reasons Have an emergency fund of 3 months expenses (minimum)
Clients will sometimes use you as the scapegoat for their mistakes Be prepared, document everything to be ready You may have to take it, but you can protect yourself from legal
action
Clients can ignore your recommendations Again, it isn’t personal
“It's just a job. Grass grows, birds fly, waves pound the sand. I beat people up.” Muhammad Ali
Accountability
Seriously evaluate any major task to ensure you can accomplish it DO NOT accept any task if you cannot get it done
CORRECTLY
Own up to mistakes and accept the consequences It is worse to be known as seedy and deceitful
Avoid giving dates without a firm understanding of requirements Always send a follow-up e-mail confirming what was
communicated and your understanding
“No snowflake in an avalanche ever feels responsible.” George Burns
Politics
DO NOT participate in office politics
DO NOT speak negatively of any consultant(s) directly
DO NOT be afraid to speak, if you know you are right
Know who the REAL client is and serve them as such
Remember as a consultant you can ALWAYS leave
“Hard work is rewarding. Taking credit for other people's hard work is also rewarding... and faster.” Unknown
Client Interaction
Conduct yourself in a professional manner with everyone and in all situations
Work on your ability to translate complex information into simple terms or analogies
Try to have alternative options available, in case the client decides against a recommendation
Remember metrics are crucial for communicating benefit, measure and share
Don’t be afraid to say “I don’t know”, but don’t let that be the last thing you say. As a consultant you learn for a living
“… a professional is someone who can do his best work when he doesn’t feel like it.” Alistar Cooke, journalist
Client Interaction (cont.)
Develop your ability to speak intelligently on a number of topics, but don’t misrepresent your abilities
Be a contributor, not just an order taker
Break up work into phases Allows the client to see progress Protects you from unexpected requirements impact
Be clear about your style/approach and how deviation from best practices can impact timelines.
Questions