connector73 - communication between business and customers
TRANSCRIPT
CONNECTOR73Cloud Based Communication Service
WWW.CONNECTOR73.COM
February 2017
Connect Business & Customers
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What is CONNECTOR73?
• «One Point» сloud based communication service• Supports for classic versions of communications
• Voice calls• Instant messages
• New and innovative of communication• Video• Multimedia file sharing (pictures, sound, video)• Location services• SMS chats• Device data, Internet of Things
• Integration with external systems of collective work• Web services• CRM/ERP applications
• Chat/messaging communications
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One service – many channelsBrings together in a single solution the various channels of communication
VOIC
E
SMS
VDEO
CH
AT
• Facebook Messenger
• Viber• Telegram• Slack• HiPchat
VOICE MESSAGING
SMS VIDEO
• Phone Calls
• VoIP• RTC,
DATAData from IoT devices
WEB SERVICES
APPLICATIONS
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Integrated communication platformClassic Communication Services
The universal scalable solution for call management and distribution
Communication platform Agents can be located
anywhere where there is Internet connection
Contact center
Ready to use IVRs and BOTs
AutomationAny type of
endpoint devices
Devices1 3
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Friendly serviceSimple and transparent subscription model
Our service is based on open standards and allows users to use various applications and communication devices
No locks
Based on open
standards
Tech Support is included
All service subscriptions already include technical support
You are not locked to internet telephone service provider
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Artificial intelligenceWhen Big Data works for your efficiency
Analysis of digital footprints
ANALYSIS
Anonymous data collections
COLLECTING DATA
The control system
generates the rules
DECISIONS
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2 3
Our service contains a communications management system built on the elements of artificial intelligence and designed to ensure transparent and efficient communication between users of different applications.
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Messengers Service
For a client, this is familiar and convenient way of communication
Now users can contact clients that use mobile devices without leaving the
corporate communication
system.
Centralize message exchange
ChatCompany Client
Client do not have to looking for way to call you
• Facebook Messenger
• Viber• Telegram• Slack• HiPchat• SMS• Web-chat
• MessageTrackOne application for
all channels
Messaging with MessageTrack
WWW.CONNECTOR73.COM
1) Instant Messaging (IM) and IM alerts2) Send and receive voice messages3) Ability to share photos with chat parties
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MessageTrack Features
All message history is encrypted and available for authorized users only.
Security
The access and storage policies for each MessageTrack user may be centrally set by an administrator.
Centralized management
PUSH-notifications are available on iOS.
Notifications
MessageTrack users can share their location with other users.
Geolocation
Converting your business from Good to Great. 10
Communications with IoT
Connect any meters & sensors and «talk» with them in chat.
Meters and sensors
Wearable Devices
Door phones and smart lookers. Receive status, who, what and what happens.
Security Devices
Data from medical meters and sensors in real-time.
Medical Devices
Meters
Wearable Devices
Security Devices
Medgajets
GPS watches, SOS-buttons, trackers and so on. Communicate and receive GEO-position.
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Unique Features
Ability to migrate аfrom Cloud Service to dedicated
server anywhere
From Cloud to Stand-
Alone
Cloud Migration
Text-to-Speech
conversion
TTS Engine
TTS Engine
Ability to make
integration with any CRM
system
CRM integration
CRM integration
Installation, support, devices
supplement, features
development
All-in-One Service
All-in-One Service
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Rich FunctionalityComplete solution in one subscription
Our service provides functionality comparable to (and sometimes superior) to
enterprise systems from leading manufacturers. All new features
become available as soon as they developed. No need to wait
for rare and paid updates..
Our service supports a variety of communication devices, including mobile, portable and embedded
specialized solutions (IoT - device)
.
New FeaturesVariety of
Devices
THANK YOUANY QUESTIONS?
VLADIMIR AFANSIEV• [email protected]• Prague Office: +420 225 850 210• Tallinn Office: +372 884 0084
WWW.CONNECTOR73.COM
Connect Business & Customers