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  • 8/8/2019 ConnectionsV24N4 _Dec 2010

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    ConnectionsThe ocial member publication o the Association o Independent Inormation Proessionals

    Volume 24 No. 4 December 201

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    2/202 AIIP Connections Volume 24 | No. 4 | December 2010

    General Information

    Presidents Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

    In This Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

    Spotlight on Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

    Spotlight on Committee Volunteers . . . . . . . . . . . . . . . . . . . . . . . . . 7

    The I-25ers: rom IHOP to Wine Bar. . . . . . . . . . . . . . . . . . . . . . . . . . 8

    Nervous About Raising Your Rates . . . . . . . . . . . . . . . . . . . . . . . . . 11

    Do Advice or the 1st Year AllPer . . . . . . . . . . . . . . . . . . . . . . . . . 13

    Coachs Corner - When to Stop Your Research . . . . . . . . . . . . . . . . . . 16

    Book Reviews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

    Conerence Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

    AIIP Ad Rates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

    IN THIS ISSUE AIIP Board o Directors

    President

    Margaret King

    InoRich Group, Inc.

    President ElectCynthia HetheringtonThe Hetherington Group

    Immediate Past President

    Marcy Phelps

    Phelps Research

    Secretary

    Vada Repta

    Precision Research Link

    Treasurer

    Lark BirdsongBirdsong Inormation Services

    Director, Membership Development

    Betty StoryStory Inormation Services

    Director, Member Benefts

    Ellen NaylorThe Business Intelligence Source

    Director, Marketing & Web

    Loretta ShawLMRS Inormation Services

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    3/203 AIIP Connections Volume 24 | No. 4 | December 2010

    Presidents Message

    3 AIIP Connections Volume 24 | No. 4 | December 2010

    As I write this column, I ampreparing to attend the OnlineInormation Conerence in London

    where I will host the AIIP Presidents

    Breakast (on Tuesday morning,

    or those wishing to attend). I am

    looking orward to the Breakast

    because it gives me the opportunity

    to meet ace-to-ace with many o

    our European AIIP members. As I look

    through the conerence program,

    I am pleased, but not surprised, to

    see so many AIIP members listed

    as presenters, including MaryEllen Bates, Karen Blakeman, Ulla

    deStricker, Marydee Ojala, and

    Arthur Weiss. At the conerence, I,

    too, will be presenting: a Career

    Development Talk, Transitioning

    From Employee to Business Owner.

    In October, at the Internet Librarian

    Conerence, the eleventh annual

    AIIP Technology Award waspresented to LucidityWorks, LLC,

    in recognition o Lucidity, an

    innovative digital research assistant

    sotware application or proessional

    researchers. Linda Stevenson,

    ounder o LucidityWorks and an

    AIIP member, was there to receive

    the award, and in doing so, publicly

    thanked her AIIP colleagues or

    their help and support, particularly

    on and o the AIIP-L. In a private

    conversation, Linda told me how

    grateul she is to AIIP members

    or their support during Luciditys

    development phase. Please join me

    in congratulating Linda on her award.

    In September, Andrea Carrero

    resigned her position as AIIPs Director

    o Marketing. On behal o the board

    o directors, I am pleased to announce

    that Loretta Shaw has agreed toserve the remainder o Andreas term.

    Loretta has been a consistent AIIP

    volunteer rom almost the very rst

    day she joined AIIP. In a statement

    she made last year about AIIP, Loretta

    said: I had a vision o what my second

    career as an independent researcher

    would be, and the determination to

    launch it. AIIP gave me the tools and

    support that I needed to succeed.

    Lorettas rst career began at the

    NASA Glenn Research Center in

    Cleveland, Ohio, where she honed

    her skills in analytical research,

    managing a technical organization,

    and managing large multimillion

    dollar projects. Lorettas educational

    background is equally impressive:

    Welcome . . .to the December 2010 issue of AIIP Connections.

    Master o Aeronautical and

    Astronautical Engineering, Master o

    Business Administration, and Master

    o Library and Inormation Science.

    Please join me and the rest o the

    board in welcoming Loretta in her

    new role as AIIP Director o Marketing

    Plans or the 25th Annual AIIP

    Conerence, April 7-10, 2011 in

    Vancouver, Washington, USA are well

    underway. Attending the annual

    conerence provides a proessional

    double-whammy: it helps promoteyour business, and it helps update

    your business skills. Early-bird online

    registration will open on November

    28, 2010. Watch the AIIP website or

    program details and sponsorship

    opportunities. I am looking orward

    to seeing you in Vancouver!

    Wishing you much success and

    happiness,

    Marge King

    InfoRich Group, Inc.

    [email protected]

    mailto:[email protected]:[email protected]
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  • 8/8/2019 ConnectionsV24N4 _Dec 2010

    6/206 AIIP Connections Volume 24 | No. 4 | December 2010

    Spotlight on Members

    Veerle Persy

    Member Spotlight:

    Veerle Persy

    Somehow, history always seems torepeat itsel... My mother startedher fag store (literally!) by sewing cloth

    together. When I graduated as an MD

    in 1998, I harbored the ambition o

    becoming a surgeon sewing patients

    together. To satisy my scienticcuriosity, however, I decided to rst

    obtain a PhD. With a research grant

    rom the Fund or Scientic Research

    FIanders, in Belgium, I worked at my

    PhD in the Antwerp University nephro-

    logy lab, investigating the role o the

    protein osteopontin in kidney disease

    using mice models still sewing,

    though using much smaller needles

    plus a microscope.

    Thoroughly enjoying scientic

    research, I buried my surgical

    trade organization. From these

    organizations, I gained exposure to

    good literature (such as Mary Ellen

    Bates oten-praised book), diverse

    contacts, and broad experience.

    To urther support my business, I

    had a proper website developed,

    and then sent to all my contacts

    an email introducing my business,

    Hugin Mugin Research.

    Within two months I had my rstassignment: a literature study on

    the eects o lanthanum. Soon

    to ollow were other types o

    projects literature studies, clinical

    study documents, review articles,

    conerence reports on a variety

    o topics. Buoyed by the amount

    o independent work, I let the

    research lab in October 2008, and

    Hugin Mugin Research has beenexpanding progressively ever since.

    The increasing number and scope

    o projects now also include data

    management and lab process

    consulting. My next business

    challenge will be to cope with the

    increasing demand not a bad

    challenge to have.

    aspirations and stayed on as a

    postdoc ater my PhD in 2003. In the

    ollowing ve years, I established a

    research line on vascular calcication

    in renal ailure, explored new

    techniques such as micro-CT imaging,

    became copromotor o several PhDstudents, published papers, wrote

    grants, etc. Although my passion or

    research never waned, the inherent

    job insecurity as a researcher, always

    depending on external grants,

    progressively bothered me. In 2007,

    when my employer allowed postdocs

    to cumulate unctions, I took my

    chance and started my own business:

    Hugin Mugin Research.Hugin and Mugin are the ravens o

    the Norse god Odin, whose names

    mean thought and memory. Odin

    sends the two ravens out at dawn to

    fy all over the world and when they

    return, they sit on Odins shoulder

    and speak into his ear all the news

    they gathered. Quite the image I

    had in mind or my business, which

    provides research, consulting, andwriting services in the medical and

    lie sciences sectors.

    To help support my business

    networking, I became a member

    o AIIP, European Medical

    Writers Association (EMWA) and

    FlandersBio, a regional biotech

    Hugin Mugin Research

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    7/207 AIIP Connections Volume 24 | No. 4 | December 2010

    Spotlight on Committee Volunteers

    Speaking as the committee chairo AIIP-L, I would best sum upAIIP-Ls purpose as the primary

    way our members connect with

    each other on a day-to-day basis.

    We use the members-only orum

    AIIP-L as a platorm to ask questions

    about running our businesses, to

    brainstorm about research resources

    and approaches, and as an inormal

    network o colleagues distributed

    around the globe. Said by more

    than one list participant, AIIP-L is

    worth the price o admission in AIIP.

    Personally speaking, the list is one o

    the most collegial and inormative

    discussion lists Ive ever encountered

    on a proessional basis.

    The AIIP-L Committees purpose is to

    keep this valuable resource runningsmoothly rom both a technical and

    administrative perspective. For the

    past two years, the AIIP-L Committee

    has been comprised o AIIP member

    Tamara Durec, and mysel as Chair,

    with help rom ormer Member

    Services Board Director Marjorie

    Desgrosseilliers. We recently

    welcomed another AIIP member,

    Alisa Cottingham, along with our

    new Board Director, Ellen Naylor.

    The committee oversees both AIIP-L

    list activity and the discussion list

    platorm, Sparklist. The Committees

    day-to-day tasks include:

    Approving requests to join

    AIIP-L (non-members receive

    Worth thePrice of Admission: AIIP-LMary-Doug Wright, AIIP-L Committee Chair

    an email explaining that the

    list is members-only, and an

    invitation to join AIIP);

    Responding to members

    questions about AIIP-L

    protocol and etiquette;

    Advising members about

    technical aspects o posting

    (e.g., posts sent rom

    Blackberrys or in non-standardcharacter sets);

    Reviewing posts to ensure that

    they are within AIIP-L guidelines

    (and, where necessary,

    contacting posters about list

    violations a rare occurrence

    done with a gentle touch);

    Sending out occasional

    reminders about list etiquette

    and other list business;

    Providing a monthly update

    on list activity, including

    names o new or returning

    members and the total AIIP-L

    member count;

    Monitoring and solving

    technical issues and problems

    with Sparklist (communicating

    with individual AIIP-L

    members, oten with Sparklist

    support, and occasionally with

    the members ISP).

    As a discussion list platorm, Sparklist is

    proving to be increasingly problematic;

    an ad hoc committee has been struck

    to nd a suitable replacement at a

    reasonable cost. AIIP-L is currently

    running on an old version o Sparklist.

    With the newest version, we would

    not be able to port the AIIP-L archives

    to the new platorm. The archives are

    such a valuable member resource

    that the Board has decided to stay

    with the old version o Sparklist until

    a replacement is ound. An improved

    AIIP-L is anticipated to be in place in

    early 2011.

    Mary-Doug Wright serves as the Chair o the

    AIIP-L Committee. She is principal o Apex

    Inormation, based in Vancouver, BC. She

    specializes in health services planning and

    policy, health technology assessment, and

    the social sciences, providing comprehensive

    literature-based/secondary research

    to academics, government agencies,

    non-prots, and other consultancies, or

    systematic reviews and evidence-based

    decision making. She also provides topic

    summaries and overviews and conducts

    environmental scans. She can be reached at

    [email protected].

    mailto:[email protected]:[email protected]
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    the i-25ers

    My oce dress can be jeans anda t-shirt. However, even withall the social media that we IIPs use, I

    still need the occasional ace-to-ace

    encounters with others o my kind.

    When I lived in Washington DC, I

    helped organize the I-95ers group,

    comprising ino-entrepreneurs rom

    the area and whoever wanted to

    drive in (usually via the I-95 highway,

    hence the name). When I moved

    to Colorado in 2003, I organized a

    similar group which we eventually

    named the I-25ersin reerence

    to the highway that runs through

    Denver. While most o us live in

    the greater Denver area, we have

    members in Oregon, Indiana and

    New Mexico.

    I started the I-25ers group with the

    same eeling as when I launched my

    business a little bit o trepidation,

    some worry whether anyone wouldcare, and excitement to see what would

    happen next. I sent emails to every AIIP

    member in Colorado, inviting them

    to meet me at an International House

    o Pancakes about 10 miles north o

    Denver on a Wednesday morning.

    Why there? The IHOP was right o

    the reeway, able to handle a group o

    undetermined size, and served endless

    cups o coee. To my pleasant surprise,

    we had 8 or 10 people at that rst

    meeting and enough enthusiasm to

    warrant scheduling a second meeting.

    We had several more meetings there

    until I realized that the location wasnt

    convenient or many in the group.

    We eventually ound that we had the

    most number o people attending

    meetings held on Saturday mornings

    at someones house.

    O a mailing list o around 50 people,we average between 6 and 10 people

    at any given meeting, and we hold

    meetings every couple o months.

    Hosting rotates among six or seven

    regulars in Denver (or nearby) or

    whom we are all grateul. Some

    people bring ood to share. Our last

    meeting even included nibbles rom

    the wine bar where member Nora

    Stoeckers nephew manages events.While most hosts just make sure

    everyone has something to drink,

    Lark Birdsong has awed us with a ull

    brunch complete with root beer foats.

    No more IHOP ood or this group!

    Our program ormat varies. For

    example, i we are meeting soon

    ater an AIIP Annual Conerence,

    we share some o the insights we

    gained rom the conerence. For

    other meetings, we might ocus on

    a topic such as managing clients

    or marketing with social media.

    Some meetings consist o everyone

    describing a resource they consider

    essential; the compiled list o

    resources is then shared with the

    rest o the group. And we sometimes

    have an un-meeting during which

    we all toss out ideas and then

    decide which ones to discuss. Thesecan be very satisying, as we oten

    manage to nd solutions or ideas or

    each persons questions.

    What I nd most valuable about the

    I-25ers meetings is the generosity o

    the groups members. We regularly

    exchange ideas on how to approach a

    One aspect o being an independent ino pro I treasure isbeing able to work by mysel, wherever I happen to be.

    The I-25ers: from IHOPto Wine BarMary Ellen Bates, Bates Information Services

    Mary Ellen Bates

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  • 8/8/2019 ConnectionsV24N4 _Dec 2010

    10/2010 AIIP Connections Volume 24 | No. 4 | December 2010

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  • 8/8/2019 ConnectionsV24N4 _Dec 2010

    11/2011 AIIP Connections Volume 24 | No. 4 | December 2010

    Your Most Prized Asset

    Nervous About

    RAISINGYour RatesFirst Focus on Your Most Prized AssetYouI had wanted a change or quite

    awhile. Ive been in business or

    about 15 years, but have elt a little

    bored and rustrated that Ive been

    generating the same income or

    the past our years. So I recently

    accepted a part-time job in the same

    niche market as my clients-business

    valuation. Its a great opportunity,

    and I still want to maintain and grow

    JT Research. But while Im calling on

    my subcontractors to handle more

    o my research work, Im still eeling

    stretched. Im really tired o the

    smaller jobs, but it has always beenhard or me to turn down work.

    So I did what I usually do when

    Im stuck, I got help. I hired a new

    business coach. The last time I

    worked with a business coach, over

    three years ago, I let the experience

    empowered and more protable. I

    raised my rates and improved my

    marketing materials to refect the

    value my services oer. But three

    years later, Im acing a recurring

    issue: how to raise my rates.

    Good business coaches arent cheap.

    Im limited to how much time I can

    spend with mine. So, at the onset, he

    asked me two important questions:

    Question 1: What do you want

    to get out o thiscoaching overall? and

    Question 2: What do you want

    to get out o todays

    call?

    Ater giving it some good thought, I

    answered:

    Answer 1: What should I do with JT

    Research now that I havethis good part-time job?

    Answer 2: I want to raise my rates,

    and once again Im

    araid to do so given

    todays economic

    climate. And Im araid

    to say no to work.

    The rst thing I told my new business

    coach is that Ive always been ner-vous about raising my rates and take

    just about any project that comes my

    way because o the money Ill make.

    But you know what? Im exhausted.

    The coach quickly suggested I do

    one thing: ocus on my most prized

    asset me. I laughed at this clich,

    and he elaborated. Change is hard.

    We will rationalize whatever we can

    to keep the status quo.When I told him I had issues around

    money he countered: No, you have

    thought patterns around money. Our

    thought patterns create emotions, and

    our emotions create actions, which turn

    into results. Sound like therapy? Yeah, I

    guess it is. But I was paying attention.

    Jan Davis, JT Research

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    13/2013 AIIP Connections Volume 24 | No. 4 | December 2010

    Do Advice

    Its been a little over one year since

    I ocially started my business,

    which may be loosely dened as

    when I rst registered my business

    name and rented oce space. Its

    been a ast ride with a big learning

    curve, and only now am I really

    beginning to eel ocused and more

    condent in my business direction.

    I have had the opportunity to try

    some things that worked and some

    things that did not work, and in the

    end, researcher that I am, I am more

    condent than ever that taking the

    time to weigh and balance all myoptions has let me with no regrets

    and more condence in the direction

    I have chosen.

    For me, nding my ocus meant

    going back to my roots in tourism,

    hospitality, and travelbeing rom

    Hawaii and all, and working in and

    or the industry or almost 20 years.

    Now, I am proudly ocused on this

    subject area and condent in myability to deliver business and market

    intelligence services to strategically-

    minded proessionals. I have my target

    marketnallyand that eels good.

    So this is where I am at, and heres

    what I am learning along the way.

    Hopeully, it will conrm some o

    your activities, and, sooner rather

    than later, help you break away rom

    other activities. Here goes:

    1. Start a monthly newsletter.

    Start collecting contacts, and

    get in ront o them every

    month with a newsletter.

    I youre really good, do

    something on a weekly or daily

    basis to get in rom o your

    target regularly. See #2 next.

    2. Do social networking;especially Linkedin, Twitter,

    and Facebook. This is a great

    way to start collecting a

    ollowing and showing your

    Sonia N. Isotov, Isotov Information Services

    expertise. Its also a great way

    to stay in ront o contacts

    who have not subscribed to

    your newsletter. Further, its

    a great way to stay in ront o

    your target weekly, or evendaily, rather than once a

    month with your newsletter.

    Important! Set a time limit,

    daily or weekly, or you will get

    sucked into the black hole that

    can be social networking. Oh,

    and connect with everyone.

    Everyone you do any business

    with, not just clients. At this

    point in the game, you needto get the word out. Being

    particular, wont help.

    3. Do get your logo and business

    cards proessionally done.

    From there you can design

    your own letterhead, and save

    some money. You can print

    up letterhead at home or at a

    proessional printer as needed

    Frankly, letterhead almosteels a little pass these days;

    all things being predominantly

    electronic and all.

    4. Defnitely put a web page up.

    Build yournetwork!

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    14/2014 AIIP Connections Volume 24 | No. 4 | December 2010

    Do Advice

    Make sure you have a way or olks to subscribe to

    a newsletter. Advertise your social networking. You

    need to capture contacts.

    5. Do mail postcards to announce business is open

    to ormer colleagues, business acquaintances (o

    all kinds, and dont be shy), and riends (especially

    your tennis buddies, or whatever hobby you have).You never know where that frst project is going

    to come rom and you need to build a network.

    Unless your list is hyper targeted, I suggest you

    resist the urge to do any other kind o mass

    mailing.

    6. Do buy books. You are in an intensive learning

    phase and need the latest and greatest inormation

    rom the latest and greatest gurus. Start with Mary

    Ellen Bates newly updated edition oBuilding and

    Running a Successul Research Business. I especiallylove the used books secton on Amazon.com,

    although I dont know i Mary Ellens book is old

    enough to be in the used section, but I did fnd a

    lot o great old editions rom the latest gurus on

    competitive intelligence and business consulting in

    general, plus all the Super Searcher Series books. Oh,

    and i you dont already get the Borders newsletter,

    this is a must have. I got a ree cup o coee on

    my birthday and 30-50% discount coupons every

    weekend. [Dont orget to go thru the AIIP website toget there; the association gets credit.]

    7. Do order a good laser printer, not an inkjet, i you have

    the money. Im still regretting that decision mysel.

    8. Become a thought leader. It took me a good year

    to come to terms with

    the act that my second

    year is going to be the

    Year o Writing. Im

    convinced you need to

    be a thought leader iyou own a business in

    the modern world. It s

    just good marketing.

    What do you need to

    do to be a thought

    leader? Three easy

    things to do: write a

    blog, write a book, and write an ebook.

    9. Do write a marketing plan with annual goals:

    monthly, weekly, and daily. I weeded out a lot o

    useless activities when I started thinking about

    doing things that actually got me in ront o buyers

    Once you see everything you are doing laid out inblack and white, then you will start to see that you

    are only capable o doing a ew things really well,

    and you can start to weed out mediocre activities.

    10. Do in-person networking and start working on

    establishing relationships. Join associations your

    prospects join, write or their newsletters, or

    otherwise volunteer or prospect-acing activities.

    11. Do set up Google alerts on your prospects.

    12. Do ollow your leads. I someone asks or a webinar

    and you have never done one, do it anyway. You

    Luck is what happens

    when preparation

    meets opportunity

    Seneca, Roman philosopher, politician,and early CI proponent.

    Sonia N. Isotov

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    15/2015 AIIP Connections Volume 24 | No. 4 | December 2010

    Do Advice

    know what? Now youll have intellectual property.

    You can do so many things with the inormation

    you presented in the webinar: tweet about it, chop

    it up into smaller articles and use it or your blog,

    etc. Do build your intellectual property. This goes

    back to being a thought leader.

    13. Do use a business coach, have a mentor, surroundyoursel with smart people, and/or orm a

    mastermind group. I have one guru o a business

    coach, Mary Ellen Bates, and at least three mentors

    I keep in touch with regularly. I also have a very

    nice relationship with my AIIP Mentor, Deb Liptak,

    First year, the year of reading;

    second year, the year of writing.

    What will the third year bring?

    rom ino2go.com. Thank you all or your time,

    patience and knowledge sharing.

    In the end, the best advice I have or you is to keep it

    simple. Trying to do too much, and not being ocused on

    a clear direction, is probably the biggest actor against a

    1st year AIIPer; especially those who are generalists and not

    centrally located like me (rom Hawaii). Once you have set

    your direction, you can really hone your marketing plan,write a better blog, tweet consistently, and more. Every

    strategy in your plan will come into ocus.

    On the other hand, you really do have to pay your

    dues and jump across a ew bridges, to really own

    your business and be sure youre headed in the right

    directionthe direction that is right or you. Only by being

    in sync with your passion will you really succeed. All in

    all, readers may not agree with some or all o what I have

    written, but I ound these things to be true or me. Last,

    I want to saydont be too hard on yoursel. As one o

    the gurus I have been ollowing once said (or blogged, I

    orget): I youre not ailing, youre not trying.

    Sonia N. Isotov, Principal, Isotov Inormation Services, has extensive

    experience as a Business Researcher working with corporate decision

    makers. Sonia holds a MLIS rom the University o Hawai`i and

    worked or many years or the U.S. Small Business Administration

    where she delivered secondary research, business analysis, and

    business consulting services to retailers, services, manuacturers,

    non-prot organizations, and government. She also loves to playtennis and invites all AIIPers to a game. Contact: [email protected]

    mailto:mailto:info%40isotov.com?subject=AIIP%20Newslettermailto:mailto:info%40isotov.com?subject=AIIP%20Newsletter
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    16/2016 AIIP Connections Volume 24 | No. 4 | December 2010

    Coachs Corner

    IIPs who conduct research ace anabundance o databases, Internetsearch choices, and tools and its oten

    dicult to know when to stop. We

    must satisy clients within budget and

    ensure protability or our businesses.

    To be protable, its necessary to

    generate enough income to cover

    all business expenses, pay yoursel

    in a way that meets your personal

    nancial needs, and (not to be

    excluded rom the ormula) you

    need money to reinvest and grow

    your business. Much o my modus

    operandi is a delicate balancing act

    between actors such as: Client goals

    and inormation requirements; a nitebudget with deadlines; delivering

    quality results; and increasing size o

    the sale and margins.

    Early in my business, nearly three

    decades ago, I believed it was

    incumbent on me to search all

    potentially relevant databases. I

    ound that my work style was

    costing me! I trimmed expenses by

    searching ewer databases and still

    continued to satisy clients. I also

    reduced the use o more expensive

    databases wherever possible. By

    becoming more judicious, I elevated

    my prot margin.

    Spending excessive time is a greater

    challenge to conquer. Whether

    on a xed budget or working hourly,

    many researchers nd it tempting to

    continue research beyond the time

    and budget allocation, usually either

    because were enjoying ourselves what researcher hasnt discovered the un

    o working on some topics or we want

    to wow the client and go over and beyond

    the call o duty. In many cases, research

    takes longer than initially anticipated.

    Further, its crucial to cover a topic rom

    various perspectives using multiple

    sources that are reliable to maintain

    quality. A given is that we must stop

    when we run out o time but its also

    truly amazing how many extra hours

    o searching, analyzing, and writing we

    can expend within even a short time

    rame. Stopping isnt easy and in act,

    not stopping can be considered an

    occupational hazard. Whats the cure? You

    need both will power and sel control but

    never orget: Youre in charge!

    A key business goal and requirement

    or success is to take control o

    sources while orcing yoursel to

    stop when you reach the budget

    cap not ater assuming you workon a do not exceed budget, which

    I highly recommend. Explain and

    include do not exceed budgets and

    their implications ahead o doing

    research--verbally and in proposals

    and letters o agreement. Inorm

    clients youll provide both results and

    2010 All Rights reserved. No part o this document or inormation may be reproduced without the expressed written permission o Amelia Kassel.

    Amelia Kassel, MarketingBase

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    17/2017 AIIP Connections Volume 24 | No. 4 | December 2010

    Coachs Corner

    recommendations or additional research i needed. Rather

    than continuing ad innitum, include next steps in your

    report, some o which require added time and expense.

    Just as you must ask or a sale, ask or extra budget when

    applicable. A client can make the decision about whether

    to go orward. A ew basic tips to ollow:

    1. Evaluate and review the time and expense you

    spend or each project to keep watch over proft

    margins.

    2. Reduce the number o databases and websites you

    search to decrease both time and expense.

    3. Watch or the same inormation repeating, which isone clue or stopping.

    4. Avoid time spent beyond the budget cap and make

    recommendations or more research.

    Yes all o this takes eort and practice but by rigorously

    ollowing these measures youll benet both your clients

    AND yoursel. Implement these management techniques

    today to keep your business healthy or now and

    the uture.

    Amelia Kassel is President o MarketingBase, a global frmspecializing in industry, company and competitive and market

    intelligence research. Amelia operates The Mentor Program

    or new research proessionals and those wishing to expand.

    Contact:

    [email protected],

    www.marketingbase.com

    mailto:[email protected]://www.marketingbase.com/http://www.marketingbase.com/mailto:[email protected]
  • 8/8/2019 ConnectionsV24N4 _Dec 2010

    18/2018 AIIP Connections Volume 24 | No. 4 | December 2010

    Book Reviews

    Self-Promotion for Introverts: The

    quiet guide to getting ahead.

    Nancy Ancowitz

    McGraw-Hill (2010)

    Nancy Ancowitz writes Sel-Promotion

    or Introverts or individuals who

    wants to make more o an impact in

    their proessional lives. Whether this

    means achieving more credit or their

    ideas, increasing their visibility, or

    making more money, Ancowitz has

    years o experience rom which to

    draw. As a ormer vice-president o

    corporate marketingand currently

    a communications coach and artist

    Ancowitz is an introvert who has

    ound the right proessional balance.

    In her own eorts at sel-promotion,

    she interviews several high prole

    individuals (including Bill Clinton and

    Warren Buet) to include their advice

    or introverts within a proessional

    environment.

    Ancowitz begins by addressingmisconceptions commonly held about

    introverts. She claries that introverts

    are oten quite good socially and that

    many hold high prole positions.

    Being an introvert does not mean that

    one is shy (although one may be),

    but it probably does mean that being

    social is taxing and that alone-time is

    essential.

    Introverts are prone to internal

    thought that can lead to negative

    sel-talk. In the books early

    chapters, Ancowitz suggests specic

    mental exercises to counteract

    the negativity. With regard to

    the creation o ones game plan,

    she encourages the creation o a

    dream team (not unlike a Master

    Mind group) o individuals who

    support and respect the introvert- a group that will speak honestly

    about goals, accomplishments and

    opportunities. I one chooses to work

    through the many exercises in these

    initial chapters, one has, in essence,

    perormed a SWOT analysis and

    developed a nascent business plan.

    Additional chapters cover

    target audiences (who are ones

    clients?), networking (positioning

    onesel as a valued expert), chalk

    talk (presentation skills), and

    interviewing. Within the interviewing

    chapter, Ancowitz covers two (omany) points I thought particularly

    relevant to the IIP. First, she provides

    recommendations or how to handle

    uncomortable (but necessary) topics

    like compensation. In this discussion

    she oers several open-ended

    questions one could edit and use in

    any negotiation. Second, Ancowitz

    emphasizes using listening (a natural

    skill or most introverts) to tease

    out needs o potential employers

    (clients)---and using those needs to

    lay out and dene ones proposals

    and value propositions.

    Finally, there is perhaps my avorite

    chapter: Your Opposite. I nd it

    ascinating that my needs as an

    introvert (such as space and alone-

    time) might contrast so dramatically

    with the pet peeves o the extrovertwho never wants to be alone!

    O course, these characteristics are

    on a spectrum and no one person

    ully exemplies either extreme, but

    the book was un and educational

    or me. Whether one identies as the

    introvert or extrovert, I recommend

    this book or anyone looking to

    evaluate how personality can be

    optimized or sel-promotion.

    Linda Stacy is Senior Research Specialist

    & Training Manager at LEK Consulting

    in Boston and is planning to launch her

    research business, InoGazelle, in the

    coming year.

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    Conference Update

    Online registration opens November 28, 2010.

    Earlybird registration will be availablethrough March 4, 2011.

    Our annual conerence is the highlight event or

    membersseveral stimulating and exciting days o

    learning, enjoying the company o long-standing

    colleagues, and orming connections with new colleagues.

    The Association

    o IndependentInormation

    Proessionals (AIIP)

    will host its 25th annual

    conerence April 7-10, 2011 in

    Vancouver, Washington, USA.

    In 2011, AIIP is proud to oer our 25th annual conerence,

    celebrating 25 years o successul, productive, and

    valuable conerences.

    The conerence is where attendees . . .

    Hear rom experts in business management,

    marketing, planning, client relations, and other

    topics crucial to running their businesses and

    growing their revenues.

    Learn rom colleagues tips ranging rom new

    technology tools to branding and pricing or services

    Explore strategies or balancing business and lie.

    Examine exhibitors latest products.

    Enjoy ample time or discussions with colleagues(and having a lot o un!)

    And

    First-time attendees receive special attention in a

    tailored session.

    Everyone leaves with a mountain o new ideas and

    energy or the year ahead.

    Feedback rom past conerences is uniormly

    enthusiastic, stressing the special value o an intimate

    venue coupled with highly targeted programs andlively events designed to stimulate discussion.

    The ocus o the conerence program and the discussion events

    is businesssharpening skills, increasing opportunities, and

    growing revenue . . . but the value o the personal connections

    is the primary reason many members attend.

    For urther details, go www.aiip.org/conerence .

    http://www.aiip.org/conferencehttp://www.aiip.org/conference