connecting the dots between twitter & the sale

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Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC Connecting the Dots between Twitter & The Sale Sarah Worsham Sazbean Consulting with special thanks to SMCD & the Detroit Public Library

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How should you measure all those tweets, shares, posts and comments? How do they related to business goals? While measurement of social media is evolving, some companies have had success in connecting the dots between their social media and business strategies. A few examples of companies successfully using social media for business goals and how they measured success is discussed. As well as how business ROI can be measured and achieved with social media.

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Page 1: Connecting the Dots Between Twitter & The Sale

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Connecting the Dotsbetween

Twitter & The SaleSarah Worsham

Sazbean Consulting

with special thanks to SMCD & the Detroit Public Library

Page 2: Connecting the Dots Between Twitter & The Sale

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Constantly Evolving

photo by ranko @ Flickr CC - http://www.flickr.com/photos/raneko/4203965136/

Page 3: Connecting the Dots Between Twitter & The Sale

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Why Measure?photo by aussiegall @ Flickr CC - http://www.flickr.com/photos/aussiegall/286709039/

Page 4: Connecting the Dots Between Twitter & The Sale

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Set

your

Goal

photo by viZZZual.com @ Flickr CC - http://www.flickr.com/photos/vizzzual-dot-com/2655969483/

Page 5: Connecting the Dots Between Twitter & The Sale

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Create a

Social MediaPlan

idea of home base, outposts & passports from Chris Brogan - http://www.chrisbrogan.com/

Page 6: Connecting the Dots Between Twitter & The Sale

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Figure out whatto

Measure

photo by Memotions @ Flickr CC - http://www.flickr.com/photos/memotions/259656126/

Page 7: Connecting the Dots Between Twitter & The Sale

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Attention

photo by kalandrakas @ Flickr CC - http://www.flickr.com/photos/eelssej_/463902828/

Page 8: Connecting the Dots Between Twitter & The Sale

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Influence

photo by Babrosa @ Flickr CC - http://www.flickr.com/photos/babrosa/3961281159/

Page 9: Connecting the Dots Between Twitter & The Sale

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Sentiment

photo by [[MorphoMir]] @ Flickr CC - http://www.flickr.com/photos/morphomir/2407451929/

Page 10: Connecting the Dots Between Twitter & The Sale

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Conversions

photo by House of Sims @ Flickr CC - http://www.flickr.com/photos/houseofsims/3117592302/

Page 11: Connecting the Dots Between Twitter & The Sale

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Where did you hear about us?

image by http://mark-hayward.com/2009/03/03/measuring-social-media-return-on-investment/

Page 12: Connecting the Dots Between Twitter & The Sale

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Toolsphoto by Sarah Worsham © All rights reserved

Page 13: Connecting the Dots Between Twitter & The Sale

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Ford

http://fiestamovement.com/

Page 14: Connecting the Dots Between Twitter & The Sale

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Biggby Coffee

http://www.bhappylounge.com/

Page 15: Connecting the Dots Between Twitter & The Sale

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

http://mangolanguages.com

Page 16: Connecting the Dots Between Twitter & The Sale

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

photo: http://commons.wikimedia.org/wiki/File:Skillman_Branch_Detroit_Public_Library.jpg

Discussion Exercise

Page 17: Connecting the Dots Between Twitter & The Sale

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Questions?Any

photo by -bast- @ Flickr CC - http://www.flickr.com/photos/-bast-/349497988/

Page 18: Connecting the Dots Between Twitter & The Sale

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Crafting a Successful Social Media Strategy Webinar

April 14th 12-1pm, $30

Measuring Social Media Success WebinarApril 21st 12-1pm, $30

sazbean.com/eventsuse discount code MarchSMCD for $5 off each

Good only if you register in the next 10 days!

To Learn More:

Page 19: Connecting the Dots Between Twitter & The Sale

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Connect with me...

SazbeanConsulting.com

Blog: Sazbean.com

Twitter.com/sazbean

Facebook: www.facebook.com/sazbean

LinkedIn: http://www.linkedin.com/in/sazbean

[email protected]