connecting the dots … between finance and operations in telecoms don van splunteren vp sales, naap...

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Connecting the dots … between Finance and Operations in Telecoms Don van Splunteren VP Sales, NAAP Global Solutions

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3 Strategy Evolution Building the Network Operating the Network, add features Optimizing the Network, capacity NOW: Optimizing the Business Technology Approach Business Management Approach

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Page 1: Connecting the dots … between Finance and Operations in Telecoms Don van Splunteren VP Sales, NAAP Global Solutions

Connecting the dots …between Finance and Operationsin TelecomsDon van SplunterenVP Sales, NAAP Global Solutions

Page 2: Connecting the dots … between Finance and Operations in Telecoms Don van Splunteren VP Sales, NAAP Global Solutions

2A Transformed Industry

• Traditional Operators• OTT, Convergence• WiFi

Competition:

• Fewer larger operators• Convergence of Technologies• “Musical Chairs” Phenomenon

Consolidation of Market:

• Penetration: High• Coverage: Developed• Standardized Equipment

Industry Maturity:

• Dwindling wallet-share, Revs Flattening

• Customers want more for less• Value is perceived higher in value

chain

Commoditization:

Page 3: Connecting the dots … between Finance and Operations in Telecoms Don van Splunteren VP Sales, NAAP Global Solutions

3Strategy Evolution

Building the Network

Operating the Network, add features

Optimizing the Network, capacity

NOW: Optimizing the BusinessTechnology Approach

Business Management Approach

Intensified focus on Cost

Page 4: Connecting the dots … between Finance and Operations in Telecoms Don van Splunteren VP Sales, NAAP Global Solutions

Interesting Facts

“The average cost of quality is 20% of the overall business process costs” - Harry and Schroeder, Six Sigma

“Ghost Assets cost on average $17.000 per $1MM of assets” - NAAP Analysis

“Data Quality affects overall labor productivity by as much as 20%” – Gartner, Measuring the Business Value of Data Quality

4

Page 5: Connecting the dots … between Finance and Operations in Telecoms Don van Splunteren VP Sales, NAAP Global Solutions

5Supporting Systems: The current model

Network OperationsFocus on Service:

QoS/Mbps/Features

- Planning- Provisioning/CRM- Service Delivery- Technology

Business OperationsFocus on Revenues, ROI

- Purchasing- Supply Chain- HR- Finance- Accounting

ERPOSS/BSS

What about other processes ?

Page 6: Connecting the dots … between Finance and Operations in Telecoms Don van Splunteren VP Sales, NAAP Global Solutions

6Transformation: Connecting the dots between Finance and Operations

Network OperationsFocus on Service:

QoS/Mbps/Features)

- Planning- Provisioning/CRM- Service Delivery- Technology

Business OperationsFocus on Revenues, ROI

- Purchasing- Supply Chain- HR- Finance- Accounting

ERPOSS/BSS

Page 7: Connecting the dots … between Finance and Operations in Telecoms Don van Splunteren VP Sales, NAAP Global Solutions

7Who is NAAP?

Page 8: Connecting the dots … between Finance and Operations in Telecoms Don van Splunteren VP Sales, NAAP Global Solutions

NAAP Offering…

Software:NAAP Telecom Asset

Management Platform

Services:3D Laser Site Surveys, Asset Validation, Barcoding, and

Professional Services

8

Page 9: Connecting the dots … between Finance and Operations in Telecoms Don van Splunteren VP Sales, NAAP Global Solutions

9Other processes such as …

Asset Life Cycle

Management

Site & Inventory Management

Asset Tracking & Reconciliation

Fuel & Electricity Control

Spares Management

Warranty & RMA

BPM & Work Flow

Automation

Service & Maintenance

Finance & Lease

Regulatory and Compliance

Frequency & Link

Management

Task Mgmt & Roll-Out

Project Deployments

Maintenance Projects

RF&MW Analysis

CMS, NOS, NMT Integration

Document Managemen

t

Document & Data Repository

Contract Management

Disaster Recovery &

Security

Fixed Asset Information and

Operational Data

Security & Access Control

Site Data Acquisition

Structural Analysis

Tower Loading Simulation

Page 10: Connecting the dots … between Finance and Operations in Telecoms Don van Splunteren VP Sales, NAAP Global Solutions

11NAAP Platform Overview

Page 11: Connecting the dots … between Finance and Operations in Telecoms Don van Splunteren VP Sales, NAAP Global Solutions

Tangible Benefits 12

Improving Financial KPIs and Cash Position

Tax SavingsCorporate & Property Tax is reduced through the adjustment of “Ghost”

Assets

Insurance SavingsInsurance Premium is lowered based on an adjustment of fixed

assets schedule,

CAPEX SavingsBetter Equipment

PlanningBetter Spares Management

Better RMA Management

OPEX SavingsSite Visit Reduction

Maintenance ManagementFuel and Utility Control

Increased RevenuesFaster Roll-Out and

Services up and runningDisaster Recovery

Compliance & AuditEnsure regulatory and finance

compliance, avoid potential costs/penalties. Reduce your

Auditors bill,

Page 12: Connecting the dots … between Finance and Operations in Telecoms Don van Splunteren VP Sales, NAAP Global Solutions

Intangible Benefits 13

Transforming Operations

Experience up to 20% productivity increase

Productivity

Time to InformationNo need for “call

chain”

Faster DecisionsSingle Set of data

no more spread SheetsAccuracy and accessibility

Data QualitySupport for the many activities in the daily

operations of the Network

Tools

Support and automate for the many

activities in the daily operations of the

Network

AutomationReporting and

Dashboard generate the Business

Intelligence that you need to operate

Insight

Page 13: Connecting the dots … between Finance and Operations in Telecoms Don van Splunteren VP Sales, NAAP Global Solutions

14ROI with NAAP

The implementation of the NAAP Telecom Asset Management Platform results in Tangible and Intangible benefits

Tangible benefits generate a direct impact on the cash flow of the business

Intangible Benefits do not affect cash flow directly and they can be estimated in cash-equivalent terms.

In many scenarios, breakeven is achieved in less than 18 months

Page 14: Connecting the dots … between Finance and Operations in Telecoms Don van Splunteren VP Sales, NAAP Global Solutions

15Three Key Take Aways

01 OpportunityThe industry has changed and there is an opportunity to approach this challenge in a competitive advantage gaining way. Today.

02 TransformWith the right tools operators can TRANSFORM the way they operate their network assets reuslting in both tangible cash savings and intangible benefits. It is a process.

03 NAAP at your service...

... To provide you with a solutions comprised of services and SW to

Page 15: Connecting the dots … between Finance and Operations in Telecoms Don van Splunteren VP Sales, NAAP Global Solutions

Thank you ! Get in touchWe want to hear from you

[email protected]

or

At our booth or bar