connecting library instruction to web usability: the key role of library instruction to change...
TRANSCRIPT
Connec&ng Library Instruc&on to Web Usability
Yoo Young Lee Digital User Experience Librarian Liaison Librarian to the School of Health & Rehabilita:on Sciences [email protected]
Eric Snajdr Liaison Librarian Chemistry, Chemical Biology, and Psychology [email protected]
Indiana University Purdue University Indianapolis (IUPUI)
The Key Role of Library Instruc6on to Change Students’ Web Behavior
IUPUI UL • Background
UX • Our Research
New Values • Applica:on to real world
Outline
Indiana University Purdue University Indianapolis (IUPUI), 2
IUPUI University Library
Indiana University Purdue University Indianapolis (IUPUI), 3
IUPUI • Home to two of Indiana’s top
universi:es: Indiana University and Purdue University
• Urban research university offering more than 200 degree programs
• More than 30,000 Students’ enrollment
University Library (UL) • Inform, Connect, Transform • 380 informa:on literacy instruc:ons • Over 1,000,000 volumes and 35,000
current periodicals • Leader in the applica:on of
technology to library prac:ce
Informa:on Architecture
Interac:on Design
Interface Design
Usability
Indiana University Purdue University Indianapolis (IUPUI), 4
71%
11%
1%
2% 5%
4%
1%
4%
1%
Undergraduate
Graduate
Postdoctoral
Professional school
Faculty
Staff
Alumni
Other
Unknown
Who Are Our Users?
Indiana University Purdue University Indianapolis (IUPUI), 5
Data from IUPUI UL Survey
Who Are Our Users?
Indiana University Purdue University Indianapolis (IUPUI), 6
Data from IUPUI UL Survey
CLN Herron
Business Public Health
Law Den:stry Educa:on
SHRS IC
Journalism Liberal Arts Medicine Nursing PETM SPEA
Social Work Philanthropy
ET Science Other
Unknown
0
10
20
30
40
50
60
70
Oncourse Friends/ Professors/ Colleagues
OneStart Librarians Search engines
Campus publica:ons
Other: Default
homepage
Link from another website
Library's social media
Others' social media
Other: Orienta:on
How Do They Find Our Website?
Indiana University Purdue University Indianapolis (IUPUI), 7
Data from IUPUI UL Survey
Image Source: Flickr: University of Kansas Libraries
The Role of the Library Instruc&on
in User Experience?
Study Background
• Study seOng: Library instruc:on • When: Fall 2014 semester • Sample: Freshmen students enrolled in two separate sec:ons of an introduc:on to science course
• Tool: Verify usability tool • Method: Pre & post test for comparison of two sec:ons
Indiana University Purdue University Indianapolis (IUPUI), 9
Group 1 Group 2
Class outline for the 1hr 15 min library instruc&on including usability tests
27 students 21 students
Pretest Pretest
Browse-‐focused instruc&on
Search-‐focused instruc&on
Poshest Poshest
Indiana University Purdue University Indianapolis (IUPUI), 10
Indiana University Purdue University Indianapolis (IUPUI), 15
Research Ques&on 1: How Users Interact with Website?
vs.
Categories
Search Browse I don’t know Anywhere
Indiana University Purdue University Indianapolis (IUPUI), 16
Q1: Browse VS. Search
Before instruc&on – Specific Database: Academic Search Premier
59% Browse 37% Search
52% Browse 33% Search
Group 1 Group 2
Search Browse I don’t know Anywhere
Indiana University Purdue University Indianapolis (IUPUI), 17
Indiana University Purdue University Indianapolis (IUPUI), 18
Research Ques&on 2: The Role of the
Library Instruc&on in the Web Behavior
Q2: The Role of the Instruc&on
Group 1 Group 2
63% Browse 4%
Search
38% Browse 24% Search
Before instruc&on – Rich Media Cluster
Search Browse I don’t know Anywhere
Indiana University Purdue University Indianapolis (IUPUI), 19
Q2: The Role of the Instruc&on
Group 1 Group 2
Afer instruc&on – Rich Media Cluster
Search Browse I don’t know Anywhere
Indiana University Purdue University Indianapolis (IUPUI), 20
85% Browse 4%
Search
24% Browse 71%
Search
Books in General Group 2
100% Browse 0%
Search
Before Afer
82% Browse 18% Search
Q1 and Q2
Indiana University Purdue University Indianapolis (IUPUI), 22
Search Browse I don’t know Anywhere
DUX Working Group at IUPUI
Indiana University Purdue University Indianapolis (IUPUI), 23
Data Collec:on
1. Library Website Evalua:on 2. Usability Tes:ng 3. Needs Assessment 4. User Behavior
Design
1. Interface 2. Informa:on Architecture
Improvement
1. Maintenance 2. Usability Tes:ng
Informa:on Architecture
Interac:on Design
Interface Design
Usability
Indiana University Purdue University Indianapolis (IUPUI), 24
Learning Experience
Yoo Young Lee Digital User Experience Librarian Liaison Librarian to the School of Health & Rehabilita:on Sciences [email protected]
Eric Snajdr Liaison Librarian Chemistry, Chemical Biology, and Psychology [email protected]
Indiana University Purdue University Indianapolis (IUPUI)
Thank You!