connecticut sd training & technical assistance

Pilot Training Webinar | 4/8/2021

CONNECTICUTSD TRAINING & TECHNICAL ASSISTANCE

www.publicpartnerships.com

AGENDA

» Who is Public Partnerships?» Goal of Your New Training Staff» Meet the Staff» What to Expect During the Pilot?» The Training Process» Contact Information

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Pilot Training Webinar

WHO IS PUBLIC PARTNERSHIPS?


ABOUT PPLPilot Training Webinar

In the 1990’s, PPL became a pioneer Financial Management Service (FMS) provider in the self-directed, publicly-funded Medicaid space.

Through the 1990s, more States chose PPL for our unique ability to handle programs of all sizes, from less than 100 to more than 35,000 individuals, plus all their care and support workers.

We became the #1 Financial Management Services (FMS) provider choice for states across the nation.

Today, we continue to be the#1 choice for self-directed care. As demand for self-directed programs continues to grow, and our industry and client base are evolving. Wherever you are in your journey, we are determined to use our size, experience and growing capabilities to continually invest in our mission, to: Transform more lives by making self-directed home care easier for ALL.

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You = We = = Transform more lives by making self-directed home care easier for all.

Care Speak Up Own It Team Play Look Afterthe Pennies


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GOAL OF YOUR NEW TRAINING STAFF

Support Assistance Guidance Communication


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MEET THE CONNECTICUT STAFF


Yamile MatuteCT Lead SupervisorI have been with public Partnerships for 4 years. I have been working with self-directed programs for 11 years all together. The majority of my experience in self direction is within training and supervising staff and program participants. I look forward to supporting my staff help you achieve your goals within a self-directed life.

I have been with the Public Partnerships LLC for 4 years, working on a similar project in NJ. I am originally from CT and managed Group homes for 15 years in CT. I am looking forward to being back home and helping people achieve as much independence as possible.

Jeremiah CodyRegional Training Staff (South)


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Kimberly RiosRegional Training Staff (West)I am passionate about advocating for marginalized communities. I have experience working with the Latinx population by providing support to first generation college student and organizing after school programming to high school students. My degree in Psychology from Boston University has prepared me to assert myself in training Individuals.

New addition to the team. She will be joining us on 4/12.

Jessica RodriguezRegional Training Staff (North)


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Live Support Team

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Sandra AcostaLive Assistance

Olivia AugustyniakLive Assistance

• Staff Training• Quality Assurance• Process Referrals

Live Support Team Role

THE TRAINING PROCESS


TRAINING STAFF

DIGITAL LEARNING PLATFORM ENROLLMENT

Your Training Staff is Assigned

You will be signed up for our Digital Learning platform

SCHEDULE INITIAL CALLTraining Staff will Schedule you for your initial phone call

BEGIN TRAININGYou begin taking your self-pace curriculum

SURVEY COMPLETIONComplete Survey after each Training

SELF-PACEDTRAINING

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GUIDEDTRAINING TRAINING STAFF

Your Training Staff is Assigned

INITIAL PHONE CALL SCHEDULEDTraining Staff will Schedule you for your initial phone call

WELCOME CALLTraining staff conducts the welcome call

DIGITAL LEARNING PLATFORM ENROLLMENTYou will be signed up for our Digital Learning platform

TRAINING SCHEDULEDStaff will schedule you for each training.

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During the call we will:» Complete a one-on-one introduction

with your Regional Trainer» Provide your Regional Trainer's contact

information» Provide overview of next steps within

your training path» Introduce the process and what to

expect throughout it» Inform you of what you will need to

continue

WELCOME CALL


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» We will want to know who is part of your support circleFor example, let your trainer know if you have a Sponsor or an Individual Goods and Services Supervisor that you’d like to have present during training.

» Your Trainer will find the best time that will work for everyone when it comes to scheduling your trainings.

» All trainings will be spaced out throughout a three-week pilot period.

» If you are completing the trainings at your own pace the requirement will be to ensure that all trainings are finalized by 5/1/21.

SCHEDULING Pilot Training Webinar

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WHAT TO EXPECT DURING THE PILOT?


WHAT WILL WE BE LEARNING?

» The training curriculum is meant to help you on your journey of becoming a great boss.

» You will be learning skills such as writing Job Ads» Learning how to interview» How to manage your employee» How to submit your employee's time» How to provide feedback to your employee» When it is appropriate to terminate your employee


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TRAINING PATH SELECTION

» Your Case Manager will select your training path

» Selected based on your knowledge and experience needs.


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INITIAL TRAINING CURRICULUM

» SDSA Agreement Initial Visit» Options Counseling» Employee New Hire Packet Training» Fraud, Waste, Abuse & Exploitation» Hiring Your Employee» Before You Hire» Electronic Visit Verification» Managing Your Employee» Terminating Your Employee


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ENHANCED TRAINING TRACK

» SDSA Agreement Initial Visit» Fraud, Waste, Abuse & Exploitation» Hiring Your Employee» Before You Hire» Electronic Visit Verification» Managing Your Employee» Terminating Your Employee


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DIGITAL BRAINIER PLATFORM

» Brainier, LMS platform –available to you 24/7

» Accessible via computer, smartphone or tablet

» For assistance, please contact your trainer


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Your training staff will reach out to schedule your learning and beginning your journey!

SCHEDULING

What’s Next?


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REGIONAL TRAINING STAFF CONTACT INFORMATION


STAFF & SUPPORT CONTACT INFORMATION

Contact Title Phone EmailYamile Matute CT Lead Supervisor (973)710-3823 [email protected]

Jeremiah Cody Regional Training Staff (South) (862) 294-2231 [email protected]

Kimberly Rios Regional Training Staff (West) (475) 422-5069 [email protected]

Jessica Rodriguez Regional Training Staff (North) (475) 422-5071 [email protected]

Support [email protected]


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CONTACT US

Questions?For more support during the pilot, you may email [email protected]


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