connect people participant workbook
TRANSCRIPT
Blue Zones Project® Facilitator Guide
Connect People Participant Workbook
Connect People Participant Workbook
1 Copyright © 2019 Sharecare, Inc. and Blue Zones, LLC. All rights reserved.
Lesson: Introduction to Marketing
Description
Blue Zones Project is complex and multi-faceted. Marketing can help you simplify the message and deliver it from messengers that people in the community know and trust. Understanding the individual and community journey will bolster adoption and engagement in Blue Zones Project
Learning Objectives
• You will be introduced to how individuals and communities-at-large experience Blue Zones Project
• You will learn how to create a strong foundation by building public and media support of the project
• Over the next week you will be provided opportunities to begin transforming these learnings into action.
Materials
▪ Brand Central
▪ Best Practice Center
▪ Marketing Needs Overview
Follow Up or Homework
▪ Review the Creative Brief Request form
Connect People Participant Workbook
2 Copyright © 2019 Sharecare, Inc. and Blue Zones, LLC. All rights reserved.
Individual Journey
Key Concepts:
• Individuals experience Blue Zones Project along a continuum. How they are introduced to the
project and who introduces it matters.
• It’s important to focus your message on where they are at in their journey for best results.
• Campaigns come in different shapes and sizes. Which is important because while communities
have lots of similarities, we recognize they each come with their own personalities, values,
beliefs, and cultures that make them unique.
Notes:
Connect People Participant Workbook
3 Copyright © 2019 Sharecare, Inc. and Blue Zones, LLC. All rights reserved.
Knowing your Audience
Key Concepts:
• It’s important to know your audience. And depending on the makeup of your community you might see strong reactions to certain terms.
• Even within a community that might have a specific perspective – even on policy – there will still be differences.
• You can’t make assumptions about the support that might be there or the work that might have to go in to build an effective coalition.
Notes:
Connect People Participant Workbook
4 Copyright © 2019 Sharecare, Inc. and Blue Zones, LLC. All rights reserved.
Activity | That’s Hot
Think about the attitudes, political leanings, sensitivities, and local challenges in your community that have the potential to be hot button issues. Spend 15 minutes going to news sources and social media sites relevant to your community. How do people sound? What do people care about? What buzz words are you seeing?
Words to Use Words to Avoid
Connect People Participant Workbook
5 Copyright © 2019 Sharecare, Inc. and Blue Zones, LLC. All rights reserved.
Rooted in the Power 9®
Key Concepts:
• The Power 9® are the nine key concepts the original Blue Zones areas have in common.
• These nine concepts fall into four categories: Move Naturally, Right Outlook, Eat Wisely, and
Connect.
• These concepts ground the messaging strategies we use to engage individuals.
• Note: Friends @ 5 can replace Wine @ 5 depending on the community
Notes:
Connect People Participant Workbook
6 Copyright © 2019 Sharecare, Inc. and Blue Zones, LLC. All rights reserved.
Customer Journey
Key Concepts:
• Influencers may be community leaders – think Mayors, CEOs and business owners, Civic
Leaders – or they may be everyday heroes speaking on your behalf. People who have adopted
the Power 9 principles into their own lives and seen success make great influencers.
• When leaders make a request – a direct ask – people tend to pay attention and respond.
Activate leaders to activate the masses.
• People reacting to the campaign need to see themselves or someone they recognize and feel
compelled to act as a result.
Notes:
Connect People Participant Workbook
7 Copyright © 2019 Sharecare, Inc. and Blue Zones, LLC. All rights reserved.
Activity | Identify Influencers to Engage Your Community
Think about the people and industries with influence in your community. What
industries will be the easiest and most difficult to engage? Who has influence
over those industries? Who can best support Blue Zones Project in helping you
achieve your goals this year?
Easy to Engage Hard to Engage
Ind
ustr
ies
Ind
ivid
uals
Connect People Participant Workbook
8 Copyright © 2019 Sharecare, Inc. and Blue Zones, LLC. All rights reserved.
Lesson: Volunteers and Ambassadors
Description
The purpose of this lesson is to provide an overview of volunteers and ambassadors and
the role they play in the transformation of a community. Participants will learn strategies for
the identification, recruitment and retention of volunteers and ambassadors.
Learning Objectives
▪ Understand the importance of volunteers and ambassadors to the process.
▪ Identify strategies to influence, recruit and retain volunteers and ambassadors.
▪ Align actions and priorities with Blue Zones activities and events.
Acknowledge local best practices.
Connect People Participant Workbook
9 Copyright © 2019 Sharecare, Inc. and Blue Zones, LLC. All rights reserved.
Discussion: What are the characteristics of a good volunteer?
Connect People Participant Workbook
10 Copyright © 2019 Sharecare, Inc. and Blue Zones, LLC. All rights reserved.
Volunteers & Ambassadors Asset Based Inventory Activity
Key Concepts: Identify individuals that influence others in your community. Pinpoint organizations that
are aligned with the mission.
▪ Grassroots & citizen associations
▪ Institutions
▪ Community based organizations
▪ Private sector
▪ Labeled populations
Notes:
Connect People Participant Workbook
11 Copyright © 2019 Sharecare, Inc. and Blue Zones, LLC. All rights reserved.
Best Practices for Retaining Volunteers and Ambassadors
Key Concepts:
▪ Without volunteers Blue Zones Project wouldn’t be a success.
▪ By volunteering people get the chance to lead a more meaningful life while improving the
community around them.
▪ Doing good is good for you- physically, socially, emotionally and spiritually.
▪ We all have something to offer.
Tips & Techniques for Retention
▪ Pledge and organization checklist activities
▪ Engagement activities – Moais, purpose workshops, cooking demonstrations, curated volunteer events,
walking school bus.
▪ Neighborhood and community event planning
▪ Influencer Campaign
▪ Street Team
▪ Training
▪ Modeling behavior
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12 Copyright © 2019 Sharecare, Inc. and Blue Zones, LLC. All rights reserved.
Discussion: Reflect on your experiences. How can you empower
ambassadors and volunteers?
Resources
Follow Up or Homework • Review Blue Zones community websites for examples of volunteering
• Brainstorm team volunteer activities
• Reflect on your own volunteer events and opportunities
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13 Copyright © 2019 Sharecare, Inc. and Blue Zones, LLC. All rights reserved.