connect 2016 - going mobile with ibm verse

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2016ConnectThe Premier Social Business and Digital Experience Conference

#ibmconnect

1129 - Going Mobile with IBM Verse René Winkelmeyer, midpoints GmbH Stijn Van Herzele, IBM Tue, 02 Feb 2016

#NewWayToWork


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Agenda

•  What is IBM VerseTM Mobile? •  Using IBM Verse Mobile - Hands-On •  Technology considerations - Operating systems, Infrastructure

and Security •  Practical real-world considerations •  Q & A

Mail Reimagined


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About René

IBM Advanced Business Partner IBM Design Partner (Notes Domino, Mobile, Verse)

Apple Enterprise Developer and MDM Group Member Samsung Enterprise Alliance Partner

Services - Enterprise Mobility Service - Mobile Device and Application Management - IBM Traveler and IBM Mobile Connect

René Winkelmeyer Head of Development


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About René Reach out any time

Skype / Twitter / LinkedIn => muenzpraeger

Web https://blog.winkelmeyer.com http://www.midpoints.de

Mail [email protected] [email protected]

OpenNTF

File Navigator Generic NSF View Widget for IBM Connections

René Winkelmeyer Head of Development


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About Stijn

IBM IT Specialist - Technical pre-sales for Social IBM Notes Domino, Sametime, Mobile, Verse & Cloud. Twitter / LinkedIn: => StijnVanHerzele Mail:

[email protected] Engage.ug board member My Favorite Quote: "There are no problems, only solutions." - John Lennon

Stijn Van Herzele Client Technical Professional - IBM Enterprise Social Solutions

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What is IBM Verse Mobile?


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Notes Browser Plug-in

Domino On-prem / Private Cloud

ConnectionsCloud

“Mail as you've never imagined it before …”

Traveler

Notes

iNotes

IBM Verse

Initially Cloud only

iMAP/POP3 MS Outlook 2013

Verse Mobile


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tA New Way To Work


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What seems to be the problem?


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Traditional Mail Too many apps and views:

inbox, calendar, to-dos, social…

Can’t find what I need

Don’t know what to focus on

Overburdened, overstressed, frustrated, unproductive

Too hard to share content/knowledge

Two-click sharing and share-on-send

Fully empowered and engaged employees free to focus on what’s important

A fast, smart search based on analytics

Top-actions view based on my priorities and behaviors

Integrated, clean, clear space accessible anywhere, anytime

IBM Verse IBM Verse helps you take back control of your workday

IBM Verse: Mail reimagined for a new way to work

Cloud-enabled, designed for mobile devices, and powered by IBM's analytics and advanced search, IBM Verse works for you, not the other way around.



Experienced through a simple, see-only-what-you-need interface, IBM Verse helps you focus on the things that matter most.

With an array of intelligent, secure and engaging social apps, IBM Verse opens up new ways to work together.



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Let’s THINK about… or let’s re-THINK …. e-mail


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IBM Design Thinking


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Austin - Research Triangle Park – Toronto - New York Ottawa – Dublin – Hursley – Boeblingen - Shanghai


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*Designssubjecttochangewithoutno2ce

The New Mail Experience: IBM Verse (browser) Suggested Important people to me!

My calendar

Message threading


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The New Mail Experience: IBM Verse Mobile

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Using IBM Verse Mobile - Hands-On


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t1 How do you keep track of what you need to action?


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t … is very simple via the Verse app, whether you are triaging mail, sending a new message or reading a message you.

Marking something as an action: on iOSTM…


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Tip: I can also mange these actions by simply swiping left:

•  to add/modify my notes (notepad), •  change the due date (calendar) •  and marking them as done (checkmark).

Swiping actions


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Actions: Also easy to use on AndroidTM…


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t2 How do you keep track of what you are waiting for?


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Mark a new mail for ‘Waiting For’ follow-up…


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Easily mark a new message being sent out as one you are waiting for a response.

Focus: Quickly filter your actions to work on what is important.

“Waiting For” on Android…


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The Verse app notifications on the device help you stay on top of your actions. Action items due today are automatically loaded into the notification section to alert you. Once you view those actions the notification gets cleared to reduce the noise.

“Waiting For” on Android…


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t3 How do you know what is next?


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While using Verse mobile you can leverage integration with Connections cloud meetings, right from the calendar.

“Today Widget”

Keep me on schedule?


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Audio call dial in on iPhone

Keep me on schedule?


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•  Stay focused on what is important. •  Reminds you of your upcoming meetings,

mail from important people, and actions. •  This should be the first thing you look at when

you open your Android device. •  You can click to dial the conference number,

or you can join an IBM ConnectionsTM Cloud meeting with one click. (Requires Connections Meetings app to be installed)

The Verse “Today Widget” on Android


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t4 How do you Prepare?


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Clicking on a picture in the notification widget takes me right into my people view in the app, showing me messages only from that individual. This makes it easy to focus my attention on these messages. I can also view Ron’s Connections Profile right from the Information section.

Verse for iOS helps me focus on People…


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I can quickly see how many unread messages I have pending with each person, …

…and just by clicking on their picture I can review all the read and unread messages.

… helps me focus on Important People…


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Contacts renamed to People with a modern look and feel.

Verse has the ability to show contact photos from different sources, in order: •  Verse contact •  Device contact •  IBM Connections (for IBM Connections Cloud

customers) •  IBM Chat Mobile (when logged in) Avatar image is used when a photo is not found, based on last character of display name

New Contacts Experience: People on Android


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Important People synched from Verse if using this as a backend. When a contact is selected you can view the messages received from this person and their contact info.

Anywhere you see the IBM Chat presence indicator you can launch directly into a chat. You need to be logged into the IBM Chat app to make this integration work.

New Contacts Experience: People on Android


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t5 How do you organise yourself?


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Verse Mobile on iPadTM “Dashboard”


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Demo

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Technology considerations - Operating systems, Infrastructure and Security


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Available on the Apple iTunesTM AppStore since 04/30/2015 https://itunes.apple.com/app/id949952976

•  iOS 8 and later.

•  One app for both iPhoneTM and iPad

•  Same app works with both On-Premises (some features not available) and Connections Cloud

•  On-Premises Pre-req: Traveler Server 9.0.1.4 http://www-01.ibm.com/support/docview.wss?uid=swg21883350

IBM Traveler support for Apple iOS Mail, Calendar, Contacts apps, Traveler Companion, Traveler To Do.

•  No change. Still supported. No current plans to deprecate.

•  Can run in conjunction with IBM Verse on the same device.

IBM Verse mobile app on iOS


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Available on the Google Play Store Sept 30, 2015 (v9.2) http://bit.ly/1LTxO7S

App works with both On-Premises (some features not available) and Connections Cloud.

•  Requires OS 4.x or higher.

•  Devices running OS 2.x or 3.x will see Traveler app and not Verse app for backward compatibility.

•  On-Premises Pre-req: Traveler Server 9.0.1.4 http://www-01.ibm.com/support/docview.wss?uid=swg21883350

•  IBM Verse app replaces Traveler app on OS 4.x or higher.

IBM Traveler support for Android Mail, Calendar, Contacts apps is replaced by IBM Verse for Android. •  Manage your actions right from your device

•  Focus on what is important by leveraging the Verse widgets

IBM Verse mobile app on Android


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tVerse: Connections Cloud vs. On-Premises

Connections Cloud On-Premises

Important People n/a

Needs Action / Waiting For Follow up flag in IBM Notes

Pictures/Info from Connections n/a, Mail file contacts

n/a TouchID authentication

Push Notifications for Important People Push Notifications every mail


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tiOS: Verse vs. Native

The native experience will continue to be supported (on iOS), but here is what you are missing out on by not using the Verse app.

Verse App (Cloud) Native Experience (Traveler)

Important People Does not exist

Needs Action / Waiting For Does not exist

Connections Cloud Meetings integration

Does not exist

Domino Encryption Need Companion app

Prevent Copying Need Companion app

Sign Message Need Companion app

Mark as High Importance Need Companion app

Out of Office Native or via Companion app

Pictures/Info from Connections Mail file contacts

https://www-304.ibm.com/support/knowledgecenter/SSYRPW_9.0.1/UsingVerseMobile.html


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Traveler/Verse Security – On-Premises


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Traveler/Verse Security – Cloud


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Available MDM integrations (iOS + Android)


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MDM capabilites •  Remotely deploy and remove app.

•  Wipe app content remotely (Android only).

•  Provision app with settings for server, username, password and more.

•  Work in conjunction with Traveler policies (some are overridden, others are not).


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MDM, Verse and IBM Mobile Connect •  Access to Verse/Traveler resources can be controlled via IBM

Mobile Connect (Reverse Proxy).

•  Integration for “IBM Maas360” and “midpoints mobile.profiler” to validate access of only via MDM enrollment devices.


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Understanding iOS MDM Containerization

Native apps, Manual setup

Deployed via MDM

Manual installation

Isolation


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Understanding iOS MDM Containerization

Native apps, MDM setup

Deployed via MDM

Manual installation

Integration Isolation

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Practical real-world considerations


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Case 1

The assistant who has to manage multiple mail accounts.


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Case 2

How does a sales person see the container app?


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Case 3

Discussing security with the Chief Security Officer


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57

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Acknowledgements and Disclaimers Availability. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates.

The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational purposes only, and are neither intended to, nor shall have the effect of being, legal or other guidance or advice to any participant. While efforts were made to verify the completeness and accuracy of the information contained in this presentation, it is provided AS-IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.

All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results.


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Acknowledgements and Disclaimers cont. © Copyright IBM Corporation 2015. All rights reserved.

•  U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

•  IBM, the IBM logo, ibm.com, IBM Verse, Dominoare trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml

“Maas360” is a trademark of Fiberlink Communications Corporation.

“MobileIron” is a trademark of MobileIrron, Inc.

“Citrix XenMobile” is trademark of Citrix.

“Android” is a trademark of Google Inc.

“iOS”, “iPad” and “iPhone” are trademarks of Apple.

Other company, product, or service names may be trademarks or service marks of others.