conflict resoluon
TRANSCRIPT
Conflict Resolu�onManaging intercultural conflicts in today's global society
Ÿ Iden�fy the factors contribu�ng to a
conflict or challenging conversa�on
Ÿ Recognize the effect of conflict styles and
strategically select the best approach for
a given situa�on
Ÿ Determine the problem, interests, and
criteria for successful resolu�on
Ÿ Iden�fy a plan to apply and enhance your
communica�on skills in the workplace to
address exis�ng conflicts
Who Should A�end
Ÿ Senior execu�ves in private/public sector,
MNCs and government organiza�ons
Ÿ Managers, team leaders, supervisors
from func�ons like produc�on,
opera�ons, finance, marke�ng
Ÿ HRD managers will find this program
especially useful
Effec�ve conflict management is an essen�al skill for every leader and
aspiring leader. When harnessed produc�vely, conflict can be a force to
build both company culture and compe��ve advantage. This program will
equip you to master the skills needed to assess, scope, and diagnose issues
from all sides, understand different personal styles, and implement a proven
problem-solving approach to find workable resolu�ons that strengthen
rela�onships and results.
Key Takeaways
Key Topics
Ÿ Workplace conflict - theories, models and leading research
Ÿ Workplace conflict - stages, evolu�on and outcomes
Ÿ How to diagnose workplace conflict
Ÿ How to resolve workplace conflict
Ÿ How to get more comfortable with conflict
Ÿ How to influence as a leader in �mes of conflict
Ÿ How to lead challenging conversa�ons asser�vely
Ÿ How to harness conflict to enable change and growth
Individual assignments, personalized feedback, virtual group work,
case studies, readings, video summaries, peer reviews with other
strategic leaders and personal reflec�on moments are combined to
s�mulate your thinking, unlock insights, change habits and firmly
embed the learning in your organiza�on's strategy.
Pedagogy
August 12, 2021Dura�on: 8 SessionsRs. 8,000 + 18% GST
Address conflicts between individualsand within organiza�ons
Leadership Skills to Manage Workplace Conflicts
OPEN PROGRAM: COMMUNICATIONOPEN PROGRAM: LEADERSHIP
The Faculty
The faculty members for this program are renowned industry prac��oners, researchers and globally recognized academicians who bring unparalleled knowledge and insight to the classroom.
Ÿ Equip your key business leaders with the necessary skills like conflict management, trust-building and enabling win-win partnerships that favourably impact your organisa�on’s bo�om line
Ÿ Become more skilled at diagnosing and managing team conflict and crea�ng an effec�ve par�cipatory process
Ÿ Develop change mindsets and skills, helping employees and their teams change their behaviours in the desired direc�on
Ÿ Develop a pipeline of future leaders equipped to deliver in dynamic scenarios
MANAGERIAL LEADERSHIP AND CONFLICT RESOLUTION
Consult with an Advisor:
[email protected] 98240 06083
Ahmedabad Management Associa�on
Benefits for Organiza�ons
Mr Shyam Sadasivan
SO�en described as a professional all-rounder, Shyam brings an extensive global view of business & people. Having lived,
worked in India, USA & the United Kingdom, Shyam led business shi�s in mobile technology that con�nue to define the
future of work & business. A�er comple�ng studies at BITS, Pilani and the University of Arizona, Shyam began his career as
an engineer in the Silicon Valley. During this professional journey, he also completed his MBA at the University of
Cambridge, and received the Director's award for academic achievement.
As a Career Coach, Shyam helps mid-career professionals gain clarity, design change & make things happen in their careers.
Through in-depth career coaching, Shyam advances his clients’ career journeys by helping them overcome fears, market
their transferable skills, let go of past limi�ng beliefs, build a unique brand & take ac�on towards their goals. He also writes
about career transforma�on on LinkedIn & his blog.
As a Trainer & Educator, Shyam facilitates experiences that help par�cipants discover & realize their true poten�al. His
current efforts involve focused development ini�a�ves that facilitate significant organiza�onal shi�s. His list of clients
include ABB, Amadeus, Autodesk, Boston Consul�ng Group, Appsian, Cerner, HPE, Pepper Fry and VMWare. Shyam works
on design & delivery of global programs that develop stronger senior leadership pipelines, create customized development
journeys for high poten�al candidates & facilitate change.
As a Behavioural Consultant, Shyam applies leading behavioural science ideas to organiza�onal culture change ini�a�ves.
He believes that a change in an organiza�on’s culture starts with a shi� in behaviours, especially its leaders.
Learn more and apply: www.amaindia.org/ama-events-programmes/Leadership-Skills
OPEN PROGRAM: LEADERSHIP
Ahmedabad Management Associa�on
Consult with an Advisor:
[email protected] 98240 06083
Leadership Skills to Manage Workplace Conflicts
TOPIC OVERVIEW – LIVE ONLINE FORMATThis live online program will be offered in 90-minute sessions and will include regular breaks and significant interac�on with faculty and other par�cipants.
All �mes are Indian Standard Time (IST).
Address conflicts between individualsand within organiza�ons
DAY 2
DAY 1
DAY 3
DAY4
Session 1
Session 1
Session 1
Session 1
Session 2
Session 2
Session 2
Session 2
August 13
August 12
Ÿ How to diagnose workplace conflict
Ÿ Workplace conflict - theories, models and leading
Ÿ How to resolve workplace conflict
Ÿ Workplace conflict - stages, evolu�on and outcomes
August 19 Ÿ How to get more comfortable with conflict Ÿ How to influence as a leader in �mes of conflict
August 20 Ÿ How to lead challenging conversa�ons asser�vely Ÿ How to harness conflict to enable change and growth
Learn more and apply: www.amaindia.org/ama-events-programmes/Leadership-Skills
CERTIFICATIONPar�cipants will be issued shareable E-Cer�ficate upon comple�on of the programme.
[Cer�ficate Sample Image]
AHMEDABAD MANAGEMENT ASSOCIATIONAMA Complex, ATIRA Campus, Dr. Vikram Sarabhai Marg, Ahmedabad 380 015.
www.amaindia.org [email protected] +91-079-26308601-05 Mobile: 7203030990
Program Dates: August 12, 13, 19, 20
Dura�on: 8 Sessions
Time: 2.00 PM to 5.00 PM
Fee: Rs. 8,000 + 18% GST
DATES, DURATION, FEE:
Register