congratulations, you’re a member now what ?
DESCRIPTION
New Member Orientation. Congratulations, You’re a Member Now what ?. Adrienne Hahn Membership Development [email protected] Elyn Perez Membership Development [email protected]. Slide 2. Welcome to the Orientation. New Member Orientation. Slide 3. Webcast Notes …. - PowerPoint PPT PresentationTRANSCRIPT
Congratulations, You’re a Member
Now what ?
New Member Orientation
Adrienne HahnMembership [email protected]
Elyn PerezMembership [email protected]
Slide 3 New Member Orientation
Webcast Notes …Attendee lines are muted, except for speakers
Webcast Technical Support– If you are experiencing technical difficulties with your web or audio connection to
today’s webcast
IEEE Contact Center Representatives– Specific questions about your account or membership– Complete form, which will route your question for a faster, more efficient reply
www.ieee.org/contactcenter
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
Formal Presentation ( ~ 30 minutes )
Getting to Know You
Welcome to IEEE
Getting Connected
Participation
This presentation is available for download “File Share” module
Open Q&A ( ~ 30 minutes )
Initiate questions “Chat” module
Slide 4 New Member Orientation
Today’s Orientation …
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
Slide 5 New Member Orientation
Use the Chat box to introduce yourself…
Your name, location, technical interests
Type your info and click on the arrow.
Getting to know you Introductions …
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
… Continue introducing yourself!
Ask yourself …
What is the likelihood that I would have come together with these individuals & fellow members outside of today’s event ?
The IEEE experience …
Bringing together individuals who share your passion for technology and engineering
Expanding your technical and professional network outside of the workplace
Creating opportunities for participation
Slide 6 New Member Orientation
Today, an important connection …
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
Slide 7 New Member Orientation
About your presenters …
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
Elyn Perez
Membership Sales Operations Manager, Membership Development
IEEE employee for 1 year. Manages programs to recruit new members and renew former members.
Graduate of New York University
Native of U.S. state of New Jersey. Have lived / worked in the states of New York and New Jersey
Adrienne Hahn
Manager, Membership Communications
IEEE employee for 15 years, began in IEEE’s Member Services as a representative for Latin America. Communications manager for IEEE Student and young professional activities
Graduate of the Moravian College, Pennsylvania
Native of U.S. state of Indiana. Have lived / worked in the states of Pennsylvania and New Jersey
Slide 8
Welcome to IEEE
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
About the IEEE …
Mission
IEEE's core purpose is to foster technological innovation and excellence for the benefit of humanity.
Slide 9 New Member Orientation
IEEE MembershipEngineers, scientists and allied professionals whose technical interests are rooted in electrical and computer sciences, engineering and related disciplines
390,000+ members globally: 300,000 professionals, 90,000 students
160+ countries
Private sector, academia, government
Society MembershipsNiche membership organizations within IEEE (38 of them) that represents specific technical or professional interests
About 50% of IEEE members also belong to a Society
Nearly all of IEEE conferences, publications, and standards development are sponsored and managed by IEEE’s technical Societies
Societies support technical chapters that collaborate with your local, IEEE Section
www.ieee.org/societies
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
Slide 10 New Member Orientation
Email to new member containing auto-generated IEEE Web Account. Online access to benefits can begin.
Welcome package arrives containing greeting letter, membership card, and benefits brochure
3-5 weeks depending on locationWithin a day of completing application
Online Application
Paper Application
IEEE Service Rep processes application and payment
3-7 days from receiving application
Welcome package arrives containing greeting letter, membership card, and membership brochure. Auto-generated IEEE Web Account printed in separate mailing.
3-5 weeks depending on location
Email confirmation to member that application and payment received
Print publications begin arriving
Print publications begin arriving
Membership Activation at a Glance …
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
Slide 11 New Member Orientation
… Renewal at a Glance
JAN
FEB
MAR
APR
MAYJUN
JUL
AUG
SEP
OCT
NOVDEC
October - Renewal for following membership year opens (several e-mails and print invoice)
Members who joined between 16 August and 31 December wont receive a renewal notice until the following October
March - Deactivation of service to un-renewed members
January - Membership renewal becomes past due
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
Slide 12
Getting Connected
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
New Member Orientation
5 Connections to Make by Next Week …
IEEE Web Account
myIEEE
myAccount
MemberNet
E-Mail Alias
Slide 13 New Member Orientation
40-60 minutes total
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
Slide 14 New Member Orientation – Getting Connected
Why?
Key to online access !
Enables your access to myIEEE, myAccount, and other IEEE resources
Sent to you by e-mail (if you applied online), or with your welcome kit (if you applied by paper)
To do…
Save your web-account in a secure location for future reference
Recommend that you to change to a more intuitive & memorable username and password
Re-set / change your web account info at www.ieee.org/webaccounts
Web accounts are available to IEEE members and IEEE society members, customers and visitors. Access to services varies based on membership and subscription status.
IEEE Web Account 5-10 minutes
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
Slide 15
Why?
Saves you time to find resources
IEEE information personalized to your technical, demographic, and geographic interests
To do…
Visit www.ieee.org/myieee, and log-in using your IEEE web account
Familiarize yourself with myIEEE’s navigation and features
Locate link to ‘myAccount’ in navigation header area
myIEEE is a one-stop, personalized web portal providing IEEE members with convenient access to IEEE’s web based member benefits and account information.
myIEEE 10-15 minutes
New Member Orientation – Getting Connected
IEEE Web Account required for access
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
Slide 16
myIEEE (cont.)
New Member Orientation – Getting Connected
Member Greeting Drop-Down Menu
Your member number
Your Section w/ link to its website
Rolodex icon links to officers & email address
Log-in required again for myAccount updates and e-commerce, e.g., technical interest profile, address, etc.
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
Slide 17
Why?
Helps personalize and automate your member experience, e.g., myIEEE, memberNet
Maintains your account history with IEEE
To do…
From myIEEE, review menu options under ‘myAccount’
1st priority Select ‘Technical Interest Profile,’ and log-in again (for security reasons). Complete your technical interest profile
Review other account information for accuracy and completeness
Manages your IEEE account information, and the primary venue for purchasing IEEE products and services.
myAccount / The IEEE Shop 10-15 minutes
New Member Orientation – Getting Connected
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
Slide 18
Why?
Exclusive online directory of all IEEE members
Enables you to find other members with similar interests, and makes you visible to the IEEE member community
To do…
Log into myIEEE with you IEEE web account, from www.ieee.org/myieee
Locate memberNet module, and select “Opt-in Preferences”
Check-mark the profile information (which has been automatically imported) that you want to share with other members, and save your preferences
memberNet is an online search and networking tool that allows members to connect with technical and engineering experts worldwide, personalized to each member.
memberNet / Opt-in Preferences3-5 minutes
New Member Orientation – Getting Connected
If your member account information is incomplete, e.g. technical interest profile, configure / update via myAccount
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
Slide 19
Why?
Identifies you as an IEEE member
Forwards all alias-directed e-mail to your real Internet account
All incoming attachments are automatically scanned for viruses
Optional anti-spam (UCE) filter
To do…
Access in myIEEE, from the ‘myAccount’ drop-down menu, and register
Or, register directly at www.ieee.org/alias
The IEEE e-mail alias is an exclusive benefit of membership that identifies the sender as an IEEE member, and ensures protection from viruses and spam.
IEEE e-Mail Alias 5-10 minutes
New Member Orientation – Getting Connected
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
Slide 20
Summary Flow Chart …
New Member Orientation – Getting Connected
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
Web Account
myIEEE
myAccount • Review account info for accuracy, e.g., address• Configure technical interest profile (very important)
• www.ieee.org/myieee • Identify your local Section and officers (cursor over your name)• Locate ‘myAccount’ link in navigation header; Re-authentication required for myAccount access
myIEEE / memberNet
• Create your memberNet profile, select and saving opt-in preferences
• Change to intuitive username and password• www.ieee.org/webaccounts
Slide 21
Participation
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
New Member Orientation
Knowing …
Slide 22 New Member Orientation – Participation
Stay informed, take action
‘Benefits Bulletin’– E-newsletter delivered monthly– Announcements about new/updated benefits– Interactive polls, hyperlinked benefit listing– Winners of the random, IEEE t-shirt drawing
‘The Institute’– The ‘alumni newspaper’ chronicling the events,
activities, and accomplishments of IEEE and its members
– Four (4) print, and eight (8) online editions– An email alert notification newsletter, published twice a
month, highlights articles in the online edition
Section / Society Newsletters– Announcements about the people, activities, and
events specific to a geographic area or technical interest group
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
Authoring– Over 140 periodicals let you choose the
best forum for your work– Exposure in top-rated journals– Disciplined methodology for peer review
Speaking– Over 800 conferences let you choose the
best forum for your work– Distinguished lecturer network for local
events– Valuable peer networks
Judging– Opportunity to help make IEEE
competitions successful and insightful for students and young professionals
Contributing …
Slide 23
Share insight, help others
New Member Orientation – Participation
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
Influencing …
Slide 24
Exercise leadership, drive change
New Member Orientation – Participation
Developing– Technical standards– Curriculum for high-school, teacher in-service training
Leading & Organizing– Section, Chapter, Student branch events and
activities– Existing or new conference tracks, competitions
Promoting– Local and/or technical events and activities– Membership development, fundraising– Recognition of other members
Voting– Selecting the IEEE leadership locally, technically,
and globally
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
Slide 25
In Summary …
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
New Member Orientation
Membership Begins with Connecting …
IEEE Web Account
myIEEE
myAccount
memberNet
IEEE e-Mail Alias
Slide 26 New Member Orientation
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
… and is Enriched through Participation
Knowing
Contributing
Influencing
Slide 27 New Member Orientation
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
New Member Assistance …
IEEE Contact Center– Available 24 hours / 5 days a week
(Sunday, 4:30pm ET through Friday, 4:30pm ET)
– www.ieee.org/contactcenter
+1 800 678 4333 (USA and Canada)+1 732 981 0060 (Worldwide)
IEEE Section Volunteer Leadership– Contact rolodex accessible from myIEEE
Slide 28 New Member Orientation
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
Frequently Asked Questions …
Slide 29 New Member Orientation – Participation
Why hasn’t my new member welcome package arrived ?
Allow 3-5 weeks from the day you joined. Varies by country, and /or venue of joining, e.g., print application, at a conference. If not received by 5 weeks, contact IEEE Contact Center.
Where can I find my member number ?
Log into myIEEE with your IEEE Web Account. Cursor over your name, and a drop-down window will appear that displays your member number.
How can I access my IEEE web-account username and password?
Visit www.ieee.org/webaccount. This resource page guides you step-by-step on how to ascertain the username and password information you need. If you need additional assistance, initiate a request for assistance to the IEEE Contact Center, at www.ieee.org/contactcenter.
Where can I access my IEEE payment receipts?
Log into myIEEE. Cursor over the link in the header of myIEEE called ‘myAccount.’ From the drop-down window, select ‘My Orders,’ where you will be prompted to log-in again. Upon entry, find and print your receipt.
How do I change my mailing address?
Log into myIEEE. Cursor over the link in the header of myIEEE called ‘myAccount.’ From the drop-down window, select ‘Address Profile,’ where you will be prompted to log-in again. Upon entry, update and save your info.
What is included in my membership?
The most complete list of member benefits can be found at www.ieee.org/myieee. The list will distinguish benefits that come with your membership at no additional cost, as well as add-on products and services. Society benefits vary.
How do I gain access to the IEEE Job Site?
Log into myIEEE. Select the tab, “Profession Desktop.” Navigation to the IEEE Job Site will be presented in the left navigation bar.
To what do I have access in IEEE Xplore?
All IEEE members can search and review the 2 million + records and abstracts, and can download articles from IEEE Spectrum and. IEEE Potentials magazines. The ability to download other articles is dependent upon your add-on services, e.g., add-on membership to IEEE’s technical societies, and/or being an add-on subscriber to the IEEE Member Digital Library.
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
Thank you!Conclusion of Formal Presentation
(More information about benefits in Appendix)
Slide 30 New Member Orientation
www.ieee.org/contactcenter
This presentation is available for download “File Share” module
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
Q & A Session(welcome to stay, or leave)
Slide 31 New Member Orientation
Initiative Questions “Chat” module
Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter
www.ieee.org/contactcenter
New Member Orientation Slide 32
New Member Orientation Webcast Appendix
The Benefits & Opportunities
of Membership
Why we join—why we stay…
Knowledge ... staying current with the fast changing world of technology
Community … local and global activities, unparalleled networking opportunities, members-only discounts, electing IEEE leadership
Professional Home … empowering members to build and own their careers, mentoring, making the world a better place
Staying Technically Current
IEEE Spectrum Magazine Monthly, the award-winning IEEE Spectrum
magazine explores the creation, application and implications of new technologies
IEEE.tv IEEE’s Internet television, exclusive Member
programming and file downloading privileges
The Institute Newsletter Monthly (4 print, 8 online) newsworthy IEEE
activities both in professional and technical areas
IEEE Potentials Magazine 6 issues (online), the magazine for technology's
rising, student innovators
IEEE Xplore Digital Library Table-of-contents and abstracts (1.9 million
documents)
Additional Benefits (add-ons)… IEEE Member Digital Library, Proceedings of the IEEE
Sections, Student Branches, and Technical Chapters Local, face-to-face technical and social meetings Engage peers through informative technical meetings Recognition of accomplishments
IEEE MemberNet Authoritative member directory of IEEE Networks personalized to each member Opt-in privacy protection
IEEE e-Mail Alias Identifies you as the IEEE ‘family’ Virus protection and spam filtering
IEEE Mentoring Connection Peer-to-peer advice and counsel Participate as either mentor or mentee
Volunteering Opportunities that build leadership skills and networking
opportunities
Professional Networking
Membership paying for itself As much as 50% off IEEE products Registration discounts on 350+
conferences annually
Additional Benefits (add-ons)… the power of volume purchasing*…
Financial Services Insurance Services Home & Office Services Travel Services
*Benefits vary by country
Member Discounts / Reduced Rates
Career Development & Recognition
IEEE Job Site, Career Alert Locate career opportunities easily and
confidentially Weekly email newsletter containing career advice
Continuing Education Partners Program Up to a 10% discount on online degree programs
Graduates of the Last Decade (GOLD), Life Membership
Membership communities with special interests and needs
Awards & Scholarships Recognizes the accomplishments of IEEE
members Enhance your resume with an IEEE scholarship
Additional Benefits (add-ons)…
IEEE Expert Now – Online video conference tutorials, short courses & workshops
Volunteering & Giving Back to SocietyVolunteering Developing critical, non-technical skills that enable you to
be more effective professionally
Commitment to the Next Generation Enabling low-cost student membership Introduction of engineering and technology to young people
worldwide
IEEE History Center Sponsor of the IEEE Virtual Museum Preservation, research, and dissemination of information
about the history of electrical science and technology Technological and organizational history of IEEE, its
members, and their professions, in order to increase awareness
Role of engineering and technology in the improvement of the quality of life for people throughout the world
Mentoring Numerous venues for serving as a trusted advisor Participation in IEEE Mentoring Connection
IEEE Society membership enhances the benefits of IEEE membership
38 Societies representing a full spectrum of technical interests
Local technical chapters Subscriptions and online content Local technical chapters Networking w/innovators, experts, and
practitioners Members-only rates on additional
publications Volunteering opportunities
Technical committees Journal editors Conference organizers
Society Membership
Instrumentation & MeasurementIntelligent Transportation Systems MagneticsMicrowave Theory & TechniquesNuclear & Plasma SciencesOceanic EngineeringPhotonicsPower ElectronicsPower EngineeringProduct Safety EngineeringProfessional CommunicationReliabilityRobotics & AutomationSignal ProcessingSociety on Social Implications of TechnologySolid-State CircuitsSystems, Man, & CyberneticsUltrasonics, Ferroelectrics, & Frequency ControlVehicular Technology
Aerospace & Electronic SystemsAntennas & PropagationBroadcast TechnologyCircuits & SystemsCommunicationsComponents, Packaging, & Manufacturing TechnologyComputerComputational Intelligence (formerly Neural Networks)Consumer ElectronicsControl SystemsDielectrics & Electrical InsulationEducationElectromagnetic CompatibilityElectron DevicesEngineering in Medicine & BiologyGeoscience & Remote SensingIndustrial ElectronicsIndustry ApplicationsInformation Theory
Society Membership
A standards program that serves the global needs of industry, government, and the public
Individual Membership Unlimited balloting IEEE-SA news IEEE-SA Member Central Member discounts Voting Rights, IEEE-SA governance
Corporate Membership Corporate Forum Corporate Advisory Group Online Community Complimentary Individual
memberships Voting Rights, IEEE-SA governance
IEEE Standards Association
Facilitating the development of programs and activities that promote the entry into and retention of women in engineering programs
90+ local groups worldwide
RECOGNIZES women's outstanding achievements in electrical and electronics engineering through IEEE Awards nominations.
ORGANIZES receptions at major technical conferences to enhance networking and to promote membership in WIE.
ADVOCATES women in leadership roles in IEEE governance and career advancement for women in the profession.
PROVIDES assistance with the formation of new WIE Affinity Groups and supports ongoing activities.
PROMOTES IEEE Member Grade advancement for women to the grades of Senior Member and Fellow.
FACILITATES the development of programs and activities that promote the entry into and retention of women in engineering programs.
IEEE Women in Engineering