conflict resolution lecture 2
DESCRIPTION
This is the second in a series of lectures for module 7TRANSCRIPT
What Resolving Conflicts Requires
What Resolving Conflicts RequiresSeparate people from the issue.Avoid focusing on particular position.
Considering the FutureConsider future needs and interests.Consider future consequences.Find a solution that is more permanent.Practice
Discussion
Clarifying the Issues - Example
Clarifying the Issues - Example
Clarifying the Issues - Example
Practice