conflict (and negotiation) styles powerpoint summary of: conflict styles

Conflict (and Negotiation) Styles

PowerPoint Summary of: Conflict Styles

For participation makeup points,

• Do the following exercise with a friend, record your scores for all 5 rounds, and then write an essay explaining what you learned from doing that. Also take notes on the rest of the video and turn those in as well for “attendance” points.

02/02/09

Exploring Competition v. Cooperation – The Prisoner’s Dilemma

The story: Four prisoners are charged with a crime. They are in jail; held apart—in groups of two. Each group, is given the option of confessing,

or not confessing.

PowerPoint Summary of:Key Negotiation Concepts


If both groups of 2 confess, all four will be convicted, and they will serve 6 years each.

If neither team confesses, the prosecutor will only be able to convict on a lesser charge, and each team will serve 2 years.

If Team A confesses and Team B does not, A is released and B serves 10 years for lack of cooperation. Likewise, if B confesses and A does not, B is released, and A serves an ten years.



So, you have a dilemma. Spend a couple of minutes and discuss with your partner what you think you should do. When I ring the bell, write in pen, on the top row, left column of your score sheet what you decided to do.


Your choice (write in pen—keep quiet, or confess.

Their choice Number of years in your sentence:

Round 1 : Record Here Round 2: Round 3: Round 4: Round 5:



Round 1 : Record Here Round 2: Round 3: Round 4: Round 5:


Now, show the other team what you did…and record their choice…and the consequence of their choice to your sentence in columns 2 and 3 of line one.




Round 1 : Record Here And HereRound 2: Round 3: Round 4: Round 5:


Discuss:

What was your reasoning?


How many pairs of teams

Both stayed quiet?

One stayed quiet, one confessed?

Both confessed?


Now, oddly, you are given the chance to rethink your choice….so let’s try this again. Talk to your teammate…and when I ring the bell, record your choice in the left column of line two.




Round 1 :Round 2: Record Here Then here And hereRound 3: Round 4: Round 5:


Now, show the other team what you did…and record their choice…and the consequence of their choice in columns 2 and 3 of line two.




Round 1 :Round 2: Record Here Now here And hereRound 3: Round 4: Round 5:


So this time….

Who Changed? What was your reasoning?

Who stayed the same? What was your reasoning?


How many pairs of teams

Both stayed quiet?

One stayed quiet, one confessed?

Both confessed?

Now, let’s change the rules.You figure out you can send a note to the other

team. Write the note—and in 2 minutes—I’m going to ring the bell—and you need to “send it.” Talk…and when I ring the bell, record your choice in the left column of line three.




Round 1 :Round 2:

Round 3: Record Here Then here And hereRound 4: Round 5:


Who Changed? What was your reasoning?

Who stayed the same? What was your reasoning?


Now, let’s change the rules again:This time (Round 4) you get to send one person

from team A to talk with team B. Spend 3 minutes deciding what to say—up to 3 minutes discussing it, and then go back to your own teams. Discuss, and in 2 more minutes I’m going to ring the bell, and you must make a choice.

Record it…compare…and now lets’ discuss.


Now, let’s change the rules one last time.

It’s back to the beginning…no notes, no talking, just make a choice!




Round 1 :Round 2:

Round 3: Round 4: Round 5: Record Here Then here And here


What have we learned about cooperation and competition?

Is the “prisoners’ dilemma” ever exhibited in “real life?”


Another take on the same problem:

http://thesocietypages.org/socimages/2012/05/04/game-theory-and-the-prisoners-dilemma/



So, how does this relate to conflict styles?



Low High

High

Concern for Other

Cooperativeness / Relationship

Competition / Directing

Avoiding

Collaboration / Cooperating

Harmonizing

Compromising

Ass

ertiv

enes

s / A

gend

a

Con

cern

for

Sel

fBlack = Adkins / Red = Kraybill

How many people are…• Competitors/Directors?• Avoiders?• Harmonizers?• Collaborators/cooperators?• Compromisers?

Advantages? Disadvantages?

02/02/09


1.How many of you have consistent styles in different contexts?

1.For those who changed styles, what is it that caused you to behave differently from one style to the next?


Advantages/Disadvantages of consistency:

3.What are the advantages of using the same style in most (or all) situations?

4.What are the disadvantages of using different styles in most (or all) situations?



Revisiting flexibility:

• Though consistency has its benefits, flexibility has many more.

• It empowers you to make a choice, and adapt to the situation.

• If you know which styles work best when, and with whom, you will be much more able to make the most of conflict situations.

Useful “infographic”

• It summarizes the key ideas about what the styles are,

• The advantages, disadvantages and when it is best and worst to use each.

• The link is:http://online.creighton.edu/media/infographics/negotiation-styles-0712

02/02/09

Consider competition:Individually (write down for yourself)•Make a list of some of the competitive experiences you have had that you would consider fun and/or beneficial. •What was fun and/or beneficial about them?•Do you think the other side experienced them the same way?


Consider competition:5.Does competition build or harm “character”?6.How does winning and losing contribute to “character” and “identity”? 7.How does “self esteem” relate to this? (How does self-esteem affect conflict and prospects for conflict resolution?)


Consider competition:8.Why might it be beneficial to bolster the esteem of the other party to a conflict?9.Would you be willing to do so? Why or why not?10.If you wanted to, how would you go about doing it?


For participation makeup points,

• Do the exercise at the beginning of the power point with a friend, record your scores for all 5 rounds, and then write an essay explaining what you learned from doing that. Also take notes on the rest of the video and turn those in as well for “attendance” points.

02/02/09

conflict (and negotiation) styles powerpoint summary of: conflict styles

Documents

choicenumber of years

key negotiation conceptshow

prisoners dilemmanow

penkeep quiet

record hereround

prisoners dilemmaso

prisoners dilemmaif

prisoners dilemmadiscuss