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Mediation

in an intercultural contextin an intercultural context

Doris Kiendl-Wendner

ACUME Conference, Siena 2013

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Contents of the presentation

• Mediation in Austria – a brief overview

• Mediation in an intercultural context• Mediation in an intercultural context

• Why?

• How?

• Practical examples

• Future outlook on intercultural mediation

Doris Kiendl-Wendner 2

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Neighbourhood

Families Schools, universities

Mediation in Austria

Public areaCompanies

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Intercultural mediation:

Why?Why?

migration –► cultural diversity in society

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Intercultural mediation – How?

Choose the right setting

and the participants

Choose the language,

involve translators,

if necessary

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Intercultural mediation – How?

Address cultural aspects,

where relevant

Address expectations

of goal orientation

and time management

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Practical examples

Volunteer intercultural mediators in Graz

Intercultural mediation case

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The future

of of

intercultural

mediation

……

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