conference program ar… · · 2017-03-15arm’s mission is to create a forum through which...
TRANSCRIPT
ABOUT THE ASSOCIATION OF REPRODUCTIVE MANAGERS (ARM)
The Association of Reproductive Managers (ARM), a Professional Group of the American Society for Reproductive Medicine (ASRM), is committed to advancing the art and science of fertility practice management through leadership, research, and education. ARM’s mission is to create a forum through which fertility program business managers and physicians can form nationwide interrelationships to keep abreast of critical fertility practice management issues; to provide educational programs designed to help advanced assisted reproductive technology (ART) programs improve the operations of their practices from both internal and external standpoints, including planning, marketing, and financial functions; to solve management problems, including the identification and correction of deficiencies; and to provide guidelines for enhancement of the organization’s capabilities.
For more information, visit www.asrm.org/ARM
ChairBrad Senstra, B.S., M.H.A.
Chair-ElectLindsay McBain, B.A.
Vice ChairLisa Duran, B.A.
Secretary/TreasurerSara Mooney
Board MemberColin Thomas, B.S., M.H.A.
ARM BOARD OF DIRECTORS
Association of REPRODUCTIVE MANAGERS
ra m
THURSDAY, APRIL 27
FRIDAY, APRIL 28
7:00-7:30 a.m. Registration
Supporter tables open
7:30-8:30 a.m. Breakfast
Lecture Subject: Cryopreserved Embryo Disposition Decisions: "What to do with all those frozen embryos?"
Speaker: Craig R Sweet, M.D.
8:30–9:30 a.m. The Role of an ART Attorney
Speaker: Heather Ross, J.D.
9:30-10:00 a.m. Break
Supporter tables open
10:00-11:00 a.m. What Our Patients Expect When They Are Not Expecting
Speakers: Barb Collura, M.A. and Lisa Duran, B.A.
11:00 a.m.–12:15 p.m. How to Use Your Staff to Attract and Retain Patients
Speaker: Griffin Jones and Sara Mooney
6:00-6:30 p.m. Onsite registration
6:30-8:30 p.m. Networking dinner and interactive discussion supported by Univfy Inc.
Roundtable discussions facilitated by ARM Board Members
PROGRAM SCHEDULE
12:15–1:30 p.m. Roundtable Lunch Sessions See roundtable topics below
1:30-2:30 p.m. The Embryology Lab and Beyond: Risk Management,
Mitigation, and StaffSpeaker: Benjamin Emery, M.Phil., T.S.
2:45–3:15 p.m.
Break Supporter tables open
3:15-4:15 p.m.
Patient Services Flow: The Financial Counselor/Front Desk Partnership
Speaker: Angela McCall, M.H.A. and Beth Hume
4:15 p.m. Meeting adjourned
Supporter tables open
FRIDAY, APRIL 28, continued
Roundtable 1: Finance CounselingModerator: Angela McCall
Roundtable 2: Clinical Staff BurnoutModerator: Lora Stamper
Roundtable 3: Patient ServiceModerator: Lisa Duran
Roundtable 4: Social Media and MobileModerator: Griffin Jones
Roundtable 5: Human ResourcesModerator: Sara Mooney
ROUNDTABLE SESSIONS BY DISCIPLINE