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CONCEPT HOSPITALITY Hotel Managers, Operators and Consultants. Established in July 1996 in Mumbai, India s commercial capital. www.fernhotels.com 9/23/2015

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Page 1: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

CONCEPT HOSPITALITY

Hotel Managers, Operators and Consultants.

Established in July 1996 in Mumbai, India’s commercial capital.

www.fernhotels.com 9/23/2015

Page 2: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

Our Mission To execute and manage a group of hotels, ensuring the highest levels of quality and service

to guests, while providing an ever increasing profitability, facilitating growth and

development of both the hotels and the employees.

Our Commitment We have developed strategies to help hoteliers/entrepreneurs increase the value of their

investments. This has paid rich dividends as more and more travelers choose to patronize

our group of environmentally friendly hotels. Environmentally sensitive travellers is the

fastest growing segment today.

www.fernhotels.com 9/23/2015

Page 3: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

On March 14th 2009 Mr. Param Kannampilly bought out Kamat Hotel India’s stake in

Concept Hospitality.

Present Board of Directors:

•Mr. Param Kannampilly, Chairman & Managing Director

•Mr. Sean Sovak, Director

•Mrs. Sabrina Kannampilly, Director

•Mr. Ram Mallar, Director

Our Auditors

Chartered Accountants – Haribakti & Co.

www.fernhotels.com 9/23/2015

Page 4: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

The Fern Hotels & Resorts The promise is a premium standard of amenities

& service with a true passion for the

environment.

The Fern is a collection of hotels & resorts with

a 5-star & above classification. It is a full-service

experience with premium accommodation and

services.

The Fern Residency is a mid-tiered experience

of hotels & resorts in the 3 & 4-star categories. It

offers upmarket accommodation and services.

www.fernhotels.com

www.fernhotels.com 9/23/2015

Page 5: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

Beacon Hotels This brand defines smart & efficient hotel

experience & provides real value for money. It

offers limited services with essential amenities

for a comfortable stay.

Independently Managed Hotels &

Resorts Along with our brands, Concept Hospitality

operates hotels and resorts for owners under

their own names.

www.concepthospitality.com

www.fernhotels.com 9/23/2015

Page 6: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

The Fern Stands For • Environment (A growing Movement)

• Personalized service

• Contemporary facilities

• Upscale business & leisure hotels

In a world where guests require proactive, individualized service, The Fern deliver much

more. Luxury with elegance & personalized service & all the contemporary facilities all

packaged together with minimal impact on the environment.

www.fernhotels.com 9/23/2015

Page 7: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

What Makes Us Different Every new hotel comes with a New look & Modern amenities. The Fern brings all of

that together and combines it with trend setting environmental standards.

Solid waste management - Though our Vermi composting and Garbage

segregation.

Energy management - With our Green room technology and effective monitoring

to ensuring optimal usage and low energy costs.

Water conservation - State of the art fittings coupled with exemplary operating

procedure to ensure Minimal water consumption.

Environmental Commitment & Employee Education - Step lighter employee

education program, numerous community programs together resulting in a

multiple award winning Environment protection conscious Culture.

www.fernhotels.com 9/23/2015

Page 8: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

www.fernhotels.com

Profile

• Post Graduate Diploma in Hotel Management & Catering Technology

• Fellow of The Institute of Hospitality, London

• Fellow of The World Academy of Productivity Sciences

• Executive Committee Member of FHRAI representing - Western Region

• He is on the Board of Governors, IHMCT, Mumbai; Chairman of The Institute of Hospitality, London - Western India Chapter and

• He has over 35 years of experience in the Hospitality Industry

• Has been associated with hotel groups such as:

• The Spencer Group of Hotels

• Fariyas Group

• Hotel Leela Venture

• Raheja Group of Hotels in India

• The Orchid Group

Param Kannampilly,

Chairman &

Managing Director

CORE TEAM

9/23/2015

Page 9: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

www.fernhotels.com

Profile

• Prior to this assignment, he was the General Manager, Corporate Sales at

The Leela Palaces, Hotels & Resorts. Concept Hospitality has one of the

fastest growing portfolio of hotels & resorts with The Fern brand of 3-5

star properties, and is a key member of the team.

• His career spans over 22 years at senior positions with leading

hospitality brands. He has been the Director of Sales, Taj Mahal Palace,

Mumbai and also launched the Grand Hyatt, Mumbai as Director of

Marketing.

Sarosh Khatib

Sr. VP - Sales & Marketing

CORE TEAM

9/23/2015

Page 10: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

www.fernhotels.com

Profile

• Has over 12 years work experience in the Hospitality Industry.

• Having completed his Management Training with the Orchid Group, he

has varied experience in setting up of new hotel properties.

Suhail Kannampilly

Sr. VP - Operations

CORE TEAM

9/23/2015

Profile

• A diploma holder in Mechanical Engineering, he has over 33 years

experience in Maintenance.

• Worked for TIFR, Tylos Hotel, Ritz Group & The Raheja Group.

Overseas experience in Bahrain.

KP. Das

VP - Projects

Page 11: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

www.fernhotels.com

CORE TEAM

Profile

• A Science Graduate with a Diploma in Hotel Management and an MBA

in HR – he has over 22 years experience in various Hotel Groups.

• Has also had international exposure in Hotel Operations with

specialization in Rooms Division, Food & Beverage, Marketing & Sales,

Finance & Management Development.

• Is also a qualified Leadership Grid Trainer and has conducted various

Grid Programs for Hotel staff within the Group. Tajinder Narang

Leadership Coach,

Head HR & Training

9/23/2015

Profile

• MBA in Finance with Advance Diploma in IT.

• He brings with him 12+ years of professional experience in MIS,

Financial Feasibility, Financial Models, Budgeting & Forecasting, Online

Revenue Management & Distribution (OTAs & GDS), Online Marketing

(SEM, SMO, Social Media), Accounts & Finance, Credit Control, Cost

Control, Costing – MRP working, IT Setup & Administration. Pramod Kulkarni

Group GM – MIS,

Online Revenue, & IT

Page 12: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

www.fernhotels.com

CORE TEAM Profile

• An experienced hotel finance and audit professional with 15+ years of

experience.

• Well versed with uniform systems of accounting, finance & taxation

• He today direct and controls the finance of all the hotels ensure healthy

cash flow in hotels.

Krishna Poojary

Corporate Financial

Controller

9/23/2015

Manvendra Rashk

GM – Operations

(North & West)

Profile

• A foundation of hotel management and hospitality skills honed at

diverse and varied scales of domestic & international properties.

• He brings with him focused business acumen of 25 years of experience

with brands such as The Sheraton & Taj Group of Hotels.

Page 13: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

www.fernhotels.com

CORE TEAM Profile

• Mr. Ghei carries over 33 years of rich & diverse experience in

hospitality.

• He has worked with Tanna Agro Impex, Mars Group of Hotels &

Restaurants, Asia Pacific Hotels & Ambassador Group of Hotels. His last

employment was with CG Hotels & Resorts.

Arvind Ghei

Chief Financial

Officer – CHPL

Mumbai

Basant Sabu

GM – Business

Develpoment – CHPL

Delhi

Profile

• Mr. Sabu carries over 10 years of rich & diverse experience, having

worked with United Finance Limited, Tata Capital Limited, Unicon

Group & Grameen Capital India. His last employment was

with Cinnovation Group.

Page 14: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

www.fernhotels.com

CORE TEAM

9/23/2015

Sanjib Mukherjee

GM – Operations

(East & South)

Profile

• A hotel management graduate with over 20 years of experience in

preopening and operational hotels. Prior to this assignment, worked as

General Manager with The Fern Residency, Mumbai .

• He brings with him focused business acumen and experience of brands

like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

Raheja group of hotels.

Profile

• A MBA graduate, dynamic professional with 20 years of rich multi-

cultural experience in Hotel Operations / Revenue Expansion /

Preopening with the Hospitality Sector encompassing Conventional

Hotels - Accommodation Management and Sales & Marketing.

• He also worked for Nataraj and Kohinoor group of hotels.

Ashish Salian

GM – Operations

(Gujarat Region)

Page 15: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

www.fernhotels.com

CORE TEAM

Profile

• He was an Associate Director Sales & Marketing at Oakwood Residence

Prestige Whitefield, Bangalore in his earlier assignment.

• Started his career around 10 years ago and has been a part of The

Park, Courtyard by Marriott, Taj Fishermen’s Cove, Lemon Tree Hotels

and so on. Sriashok

GM Sales, India South

9/23/2015

Profile

• She was the Associate Director, Sales for the Royal Orchid Hotels, based

at the Mumbai office in her earlier assignment.

• Her career in hospitality spans 15 years starting with Sarovar Hotels &

Resorts. A highlight of her tenure at Royal Orchid was winning the

Hotel Excellence Award (2011-'12) from HDFC Bank.

Mrunalini Willis

GM Sales, India West

Page 16: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

www.fernhotels.com

Profile

• Bachelor in Hotel management and Post Graduate in Public

Administration with more than 16 years experience.

• She has worked with Park Plaza Ludhiana, Country Inn and Suites by

Carlson and Sarovar Hotels before joining Concept hospitality Ltd. She

has got Best Sales Person’s award in Sarovar Hotels.

Nidhi Gupta

GM Sales, North & East

CORE TEAM

9/23/2015

Profile

• Over 22 years of experience in Sales & Marketing, public relations &

CRS.

• She has worked with reputed Organizations such as Gammon India

Ltd., Raheja Group of Hotels, Orchid Group of Hotels.

Lorraine Sharma

Head - CRS

Page 17: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

www.fernhotels.com

CORE TEAM Profile

• Carries over 29 years of rich & diverse experience, having worked with

Fariyas Holiday Resort, Cidade De Goa, Averina Beach Resort,

Andaman Beach Resort, Quality Inn Rainbow Retreat. Her last

assignment was her own run event management company Eventz 360

degrees.

• She is responsible for generating room and MICE sales for Concept

Hospitality’s national portfolio from the Pune region.

Anieta Vaghaiwalla

Area Sales Manager,

Pune

Arindam Bahel

GM- F&B Corrporate Ofiice

Mumbai

Profile

Mr. Arindam carries over 14 years of rich & diverse experience, having

worked with The Orchid – Mumbai, Rodas & Meluha The Fern –

Mumbai and Amber India – San Francisco. His last employment was

with IC Lounge –Sunnyvale.

Page 18: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

www.fernhotels.com

CORE TEAM

9/23/2015

Profile

• Having been with the Indian Railways for 36 years, he has wide

experience in dealing with Industrial Relations (has handled 2500 staff

under 6 divisions of the railways). Also worked with Kamat Hotels (I)

Ltd. As HR Head.

BK. Shenoy

HR

Beena Saldanha

Manager - Admn.

Profile

• A Commerce Graduate with a Diploma in Personal Secretary's Course,

she has worked for over 30 years with Chairmen / Managing Directors

/ Directors & General Managers of the Spencer, Taj, Leela, Fariyas,

Raheja & Orchid group of hotels.

Page 19: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

Our Sales Network • Ahmedabad

• Bangalore

• Chennai

• Hyderabad

• Mumbai

• New Delhi

• Pune

• Kolkata

Sales Network (To Open Shortly)

• Chandigarh

• Cochin

www.fernhotels.com

8081 international & domestic companies

currently give room nights across our group

9/23/2015

Page 20: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

www.fernhotels.com

Hotel Management & Operations: Pre-Opening

Managing and supervising day-to-day operations of hotels, backed by a pool of qualified and

experienced professionals. Services include:

• Feasibility study

• Market survey

• Technical services

• Architect brief

• Interior Design brief

• Services brief

• Kitchen consultant brief

• Project planning, implementation scheduling

• Vendor selection & negotiation

• Marketing strategy

SERVICES OFFERED

9/23/2015

Page 21: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

www.fernhotels.com

Hotel Management & Operations: Post-Opening

Managing and supervising day-to-day operations of hotels, backed by a pool of qualified and

experienced professionals. Services include:

• Managing / Operating the Hotel

• Cost & Revenue budgeting

• Review of performance jointly with owners

• Database management & mass mailing

• Quarterly service / system audits

• Centralized reservation

• Restaurant concept design / Implementation

SERVICES OFFERED

9/23/2015

Page 22: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

www.fernhotels.com

Hospitality Consultancy:

•Market survey and feasibility studies

•Conceptualization of hotel projects

•Financial viability analysis

Marketing:

•Market positioning / branding of the hotel

•Advance booking of inventory / contracts

•Reservation network access

ECOTEL® Services:

•Concept Hospitality has tied up with HVS Eco-Services to facilitate growth of ECOTELS® (Eco-

Friendly Hotels)

•Concept Hospitality helps operationalize the certification and market the brand

SERVICES OFFERED

9/23/2015

Page 23: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

www.fernhotels.com

• Leading Hotel Management Company in India with some of the best known and highly

regarded Hotel brands. Decades of experience in the hospitality industry.

• Dedicated Marketing Team Strong E channel marketing (through GDS & web

optimization)

• Strongest Domestic Sales and Marketing Infrastructure with extensive reach and

penetration. (Mumbai, Pune, Bangalore, Delhi, Chennai, Hyderabad, Kolkata, Ahmedabad)

and growing.

• In-house training and Human Resource Development Division. Strong operationally,

with a constant flow of the country’s highest rated young hospitality professionals. Over 56

custom made training programs for different tasks with an ability to attract and retain staff

in a competitive environment.

• Strong management focus. Established policies & procedures from the top downwards.

Skilled and Highly motivated operational team.

ADVANTAGE

9/23/2015

Page 24: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

www.fernhotels.com

• Proven ability to provide Technical Services, Pre-opening Services and operation of highly

successful hotels. Quick adaptability to new market trends

• Exclusive tie-up with HVS Eco Services to plan and operate Eco certified and Eco sensitive

hotels in India.

• Numerous accolades and recognition for innovation and excellence.

• Extreme focus on Guest Needs and Guest Feedback. Extremely high level of guest

satisfaction – on a consistent basis.

• A strong commercial focus on bottom line delivery & personalized attention to

clients

• Periodic Internal audit / mystery guest audits

• Customized guest Loyalty / membership programs

ADVANTAGE

9/23/2015

Page 25: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

www.fernhotels.com

OUR PRESENT NETWORK OF HOTELS & RESORTS - 1/2

9/23/2015

NAME LOCATION ROOM CATEGORY

Meluha The Fern Mumbai 141 *****

The Fern Jaipur 85 *****

The Fern Ahmedabad 96 *****

Beaumonde The Fern Kochi 50 *****

Manasarovar The Fern Hyderabad 102 *****

The Fern Gir Forest Resort Sasan Gir 40 *****

Howard Plaza The Fern Agra 86 *****

The Fern Residency Mumbai 84 ****

The Fern Residency Rajkot 69 ****

The Fern Citadel Bengaluru 117 ****

The Fern Courtyard Ganpatipule 70 ****

The Fern Residency Gurgaon 42 ****

The Fern Residency Chandigarh 35 ***

The Fern Residency Vadodara 34 ***

Page 26: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

OUR PRESENT NETWORK OF HOTELS & RESORTS - 2/2

Name Location Rooms Category

The Fern Residency Tezpur 42 ***

The Fern Residency Jodhpur 49 ***

The Fern Beira Mar Resort Goa 22 ***

The Fern Residency – Galaxy Mall Asansol 42 ***

The Fern King Sanctuary Resort Mysore 24 ***

The Fern Residency Mundra 74 ***

The Fern Residency Amritsar 48 ***

The Fern Residency Somnath 56 ***

The Fern Gardenia Resort Goa 18 ***

The Fern Samali Resort Dapoli 38 ***

The Uppal Delhi 48 ***** Rodas Mumbai 36 *** The Wall Street Jaipur 32 *** Maia Beacon Residences Bengaluru 22 *** The Royale Melange Beacon Ajmer 24 ***

T2 Beacon Mumbai 27 ***

PRESENTLY MANAGING 1600 PLUS ROOMS IN 30 PROPERTIES 9/23/2015

Page 27: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

www.fernhotels.com

UPCOMING NETWORK OF HOTELS & RESORTS Name Location Category The Fern Kolkata ***** The Fern Raipur ***** The Fern Bhuj ***** The Fern Tirupur ***** The Fern Mahabalipuram ***** The Fern Residency Solapur **** The Fern Viola Resort Lonavala **** The Fern Residency Coorg **** The Fern Residency Jhansi *** The Fern Residency Bengaluru *** The Fern Residency Udupi *** The Fern Residency Belgaum *** The Fern Residency Dwarka *** The Fern Residency Saputara *** Amonara Club & Resort Pune ***** Beacon, Andheri Mumbai **

UPCOMING 1500 ROOMS ACROSS INDIA 9/23/2015

Names & categories may change.

Page 28: CONCEPT HOSPITALITY · Prior to this assignment, he was the General Manager, Corporate Sales at The Leela ... like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,

CONCEPT HOSPITALITY

Hotel Managers, Operators and Consultants.

Established in July 1996 in Mumbai, India’s Commercial Capital.

THANK YOU

www.fernhotels.com 9/23/2015