concept safety manners
TRANSCRIPT
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Safety in the Real WorldSafety in the Real World
This Presentation Will Include:This Presentation Will Include: How the Advanced Safety Awareness & Skills
(ASA&S) concepts evolved out of our
companys 30 years of experience intraditional safety management and traditionalbehavior based safety processes
Why companies need to teach their employeesAdvanced Safety Awareness & Skills
Basic principals and proven training methodsto develop a successful ASA&S program
Q&A Session, Wrap Up
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Safety in the Real WorldSafety in the Real World
Electrolab Training SystemsElectrolab Training Systems
30 Years
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Safety in the Real WorldSafety in the Real World
Progressive Discipline?
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Reality Based Safety
Advanced Safety
Awareness
Advanced Safety
Awareness& Skills for Your Workforce& Skills for Your Workforce
Making Common Sense Common Practice
SafeStart & SafeTrack Division
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Safety in the Real WorldSafety in the Real World
Why people will act unsafely Knowledge
We dont know about the hazards or the proper policy andprocedures for dealing with them
We dont realize we are acting unsafely Unintentional andHabitual behavior
Ability We dont have the proper tools, equipment, time, and training to
act safely
Unmotivated to See the Risk or Improve Im safe enough Accidents happen to other people
Positive reinforcement of negative acts ABC Its more comfortable without my PPE
I can get done more quickly if I dont lock it out
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Safety in the Real WorldSafety in the Real World
Traditional Safety Management Engineering and ergonomic controls to eliminate,
control, and mitigate negative effects of hazards
Written policies and procedures to ensure safework practices
Training of employees about hazards and aboutprocedures
Progressive discipline for failure to followprocedures The Safety Cops
And yet we still have accidents caused by bothunsafe conditions and unsafe acts
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Safety in the Real WorldSafety in the Real World
Traditional BBSProcess
1. Identify common unsafe conditions and atrisk behaviors
2. Train portion of workforce to observepeople at work for these conditions andbehaviors
3. Give positive feed back for compliance withrules & regulations
4. Discuss observed at risk behavior withworkers
5. Solicit improvement strategies from workers
6. Steering committee takes all feedback anddata and comes up with problem solving
strategies
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Safety in the Real WorldSafety in the Real World
Traditional BBS ResultsSuggestions for improvements to processes,
procedures, and physical plant to improve
safetyIdentify skill or knowledge gaps affecting
safety where the rubber hits the road
From a behavior standpoint a tendency tofocus on Deliberate at risk behavior
which led to a Blaming the Worker
perception within the workforce
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Safety in the Real WorldSafety in the Real World
ABC
Model of Behavior Influence
Antecedents(trigger behavior)
Behavior(human performance)
Consequences(either reinforce or discourage behavior)
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Safety in the Real WorldSafety in the Real World
The Weight ofConsequences
Timing
soon
soon
later
soon
later
soon
later
later
Consistency
certain
certain
certain
uncertain
uncertain
uncertain
certain
uncertain
Significance
positive
negative
positive
positive
positive
negative
negative
negative
Strongest
stronger
weaker
weakest
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Safety in the Real WorldSafety in the Real World
Three Types of At-Risk Behavior
Deliberate At-Risk Behavior
Unintentional At-Risk Behavior
Habitual At-Risk Behavior
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Safety in the Real WorldSafety in the Real World
Incident CausesIncident Causes
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Reality Based Safety
To BecomeEyes Not on TaskMind not on task
Line of fire
Balance, Traction, Grip
Errors (Which cause)
Rushing
Frustration
Fatigue
Complacency
States (Cause)
Injury Risk PatternsInjury Risk Patterns
(To become)Less risk
Major
Minor
Close Calls
Hazards
More risk
Major
Minor
Close Calls
Hazards with
a critical error
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Safety in the Real WorldSafety in the Real World
Perception is Everything
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Safety in the Real WorldSafety in the Real World
Repeated Trends in BBSImplementations
Safety improvements always correlated with number of
observations made even when observers were not reportingmuch deliberate at risk behavior
Observer Team Members showed dramatically loweraccident and incident rates than other members of theorganization
The act of doing the observations and talking about safetyand risk had the repeated consequence of raising personalsafety awareness (over time) and had led to a reduction inaccidents and incidents resulting from intentional,unintentional, and habitual behavior
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Safety in the Real WorldSafety in the Real World
Unintentional BehaviorUnintentional Behavior
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Safety in the Real WorldSafety in the Real World
Habitual BehaviorHabitual Behavior
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Safety in the Real WorldSafety in the Real World
ASA&S VS Traditional BBS Traditional BBS takes a long time to get
injury levels down (typically 3-5 years)
In any company there were always a groupof individuals who were resistant to the
paternalistic BBS process
Repeated injury patterns and skills for
preventing them (ASA&S) that we could
put into the hands of people for 24/7 use
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Safety in the Real WorldSafety in the Real World
1. Dont Focus on Hazards;
Instead look at the way
people interact with those
hazards causing
accidents
ASA&S Basic PrinciplesASA&S Basic Principles
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Safety in the Real WorldSafety in the Real World
Incident CausesIncident CausesTaking an unsafe position (10%)
Not paying attention/being preoccupied (8%)
Using improper procedures (22%)
Being caught between (7%)
Hazardous arrangement (5%)
Poor housekeeping (8%)
Failing to use PPE (12%)
Falling to ground (4%)Unsafe lifting (11%)
Using faulty equipment (5%)
Poor communication (6%)
???????????????? (2%) =100%
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Safety in the Real WorldSafety in the Real World
2. Dont Focus on
DeliberateA
t-R
iskBehavior; Instead
help people to
improve their
Unintentional andHabitual At-Risk
Behavior
ASA&S Basic PrinciplesASA&S Basic Principles
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Safety in the Real WorldSafety in the Real World
Hazardous
Energy
Person Unexpected
What Causes Most Accidents?
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Safety in the Real WorldSafety in the Real World
Sources ofUnexpectedSources ofUnexpected
Events - something
unexpected happens without
you or someone elseinvolved (e.g. wire rope
breaks; traffic lights start
working incorrectly; coupling
fails; hose bursts; etc.)
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Safety in the Real WorldSafety in the Real World
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Safety in the Real WorldSafety in the Real World
Defective Equipment
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Safety in the Real WorldSafety in the Real World
Sources ofUnexpectedSources ofUnexpected
Other People - someone
else's behaviour causes
or contributes to
incident/injury.
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Safety in the Real WorldSafety in the Real World
Sources ofUnexpectedSources ofUnexpected
Self - Own actions
cause or contribute to
incident/injury.
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Safety in the Real WorldSafety in the Real World
Sources ofUnexpectedSources ofUnexpected
Others
5%
Equipment
5%
Self90%
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Safety in the Real WorldSafety in the Real World
0
20
40
60
80
100
Behaviou vent
AutomobileAccidentAutomobileAccident -- Sou ce: NSCSou ce: NSC
95%
5%
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Safety in the Real WorldSafety in the Real World
CLOSE CALLS AND NEARMISSES
CUTS, BRUISES, SCRAPES
MINOR INJURIES
MAJOR
Personal RiskPersonal Risk
PyramidPyramid Fractures, TornFractures, TornLigaments,Ligaments,
Dislocations,Dislocations,
Concussions,Concussions,
Comas, 3Comas, 3rdrd
Degree Burns,Degree Burns,
etc.etc.Stitches, Strains,Stitches, Strains,
& Sprains& Sprains
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Safety in the Real WorldSafety in the Real World
CLOSE CALLS AND NEARMISSES
CUTS, BRUISES, SCRAPES
MINOR INJURIES
MAJOR
Injury Risk PyramidInjury Risk Pyramid
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Safety in the Real WorldSafety in the Real World
CLOSE CALLS AND NEARMISSES
CUTS, BRUISES, SCRAPES
MINOR INJURIES
MAJOR
Typical PersonalTypical PersonalInjury Risk PyramidInjury Risk Pyramid
3 - 7
8 - 12
5,000 10,000
20+
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Safety in the Real WorldSafety in the Real World
Q2Q2 WerentWerent VeryVeryFewFew the Result ofthe Result of
Deliberate AtDeliberate At--RiskRisk
Behavior?Behavior?
Q1 - What AreaWere Almost All of
YourAccidents
From?
Self Area?
?
?
?
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Safety in the Real WorldSafety in the Real World
Three Types of At-Risk Behavior
Deliberate At-Risk Behavior
Unintentional At-Risk Behavior
Habitual At-Risk Behavior
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Safety in the Real WorldSafety in the Real World
3. People can dramatically
improve their Natural
Safety Awareness
Skills; Motivate them to
work on improving them
and then provide
Coaching & Training
ASA&S Basic PrinciplesASA&S Basic Principles
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Safety in the Real WorldSafety in the Real World
Im Safe Enough
Im Not Safe
Enough
Age in Years
1 10 20 30
S
a
f
e
ty
S
k
il
l
s
Natural Increase in Safety Skills
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Safety in the Real WorldSafety in the Real World
Help People See the Patterns
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Safety in the Real WorldSafety in the Real World
Rushing
Frustration
Fatigue
Complacency
StatesStates
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Safety in the Real WorldSafety in the Real World
Eyes Not On Task
Mind Not On Task
Line-of-Fire
Balance/Traction/Grip
CriticalCriticalErrorsErrors
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Reality Based Safety
To Become5Eyes Not on Task5Mind not on task
5Line of fire
5Balance, Traction, Grip
Errors (Which cause)
5Rushing
5Frustration
5Fatigue
5Complacency
States (Cause)
Injury Risk PatternsInjury Risk Patterns
(To become)Less risk
Major
Minor
Close Calls
Hazards
More risk
Major
Minor
Close Calls
Hazards witha critical error
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Safety in the Real WorldSafety in the Real World
Critical ErrorReductionCritical ErrorReduction
Techniques (CERT)Techniques (CERT)
Self trigger on the state (or amount ofhazardous energy) so you dont make
a critical error Analyze close calls and small errors
to prevent agonizing over the bigones
Look at others for the patterns thatincrease the risk of injury
Work on habits
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Safety in the Real WorldSafety in the Real World
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Safety in the Real WorldSafety in the Real World
2nd Highest Priority
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Learning Styles - C.O.R.D.
PassiveActive
Intuitive
Logical
10%
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Safety in the Real WorldSafety in the Real World
Make Training PersonalMake Training PersonalLead offwith some accident stories of your own andLead offwith some accident stories of your own and
then get Employees to tell Their Storiesthen get Employees to tell Their Stories
Driving Home Work
Farm Sports Youth
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Safety in the Real WorldSafety in the Real World
The Learning PyramidAverage retention of material presented in different ways(according to an investigation by National Training Laboratories Bethel, Maine)
Lecture
Reading Text
Audio-visual representation
DemonstrationDiscussion group
Learning by doing
Teaching others (immediate conversion ofwhat you have learned)
5%
10%
20%
30%
50%
75%
90%
Get Them to Take it Home
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Safety in the Real WorldSafety in the Real World
ASA&Sworks
On the job
On the highway
At home
SafetySafety-- Its Not JustAt Work!Its Not JustAt Work!
S f t i th R l W ldS f t i th R l W ld
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Safety in the Real WorldSafety in the Real World
S f t i th R l W ldS f t i th R l W ld
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Safety in the Real WorldSafety in the Real World
Off the Job V.S. On the Job Injuries
S f t i th R l W ldS f t i th R l W ld
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Safety in the Real WorldSafety in the Real World
Off the Job V.S. On the Job Fatalities
Every year in the United States and Canada over35,000 people die in accidents at home. Comparethat to less than 6,000 accidental fatalities in all of
the workplaces, mines, factories and refineries puttogether.
A huge percentage of those accidental fatalities athome will be children. Over 7,000 children lastyear alone. There are more potential years of lifelost due to kids dying accidentally than from heartattacks, smoking, diabetes, aids and cancer puttogether
S f t i th R l W ldS f t i th R l W ld
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Safety in the Real WorldSafety in the Real World
Im Safe Enough
Im Not Safe
Enough
Age in Years
1 10 20 30
S
a
f
e
ty
S
k
i
l
l
s
Natural Increase in Safety Skills
Safety in the Real WorldSafety in the Real World
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Safety in the Real WorldSafety in the Real World
Crawling, Walking, Running
Skateboards, Bikes, Climbing Trees, Sports
Cars, Motorcycles,
Snowmobiles, Power
Boats, Automated
Equipment, etc
H
a
z
a
r
do
u
s
E
ne
r
g
y
Age in Years
1 10 20 30 40
S
a
f
et
y
S
k
il
l
s
Safety
Skill
Gaps
Hazardous Energy Step Changes
ASA&S
Safety in the Real WorldSafety in the Real World
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Safety in the Real WorldSafety in the Real World
Medical
Compensation
The Cost ofAccidentsThe Cost ofAccidents
Direct Costs (the tip of the iceberg)
Safety in the Real WorldSafety in the Real World
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Safety in the Real World Safety in the Real World
Time lost from work Loss in earning power
Lost time by fellow workers
Loss of efficiency due to break-up ofcrew
Lost time by supervision
Cost of breaking in new person
Damage to tools and equipment
Time damaged equipment is out ofservice
Spoiled work
Loss of production
Spoilage fire, water, chemical
Failure to fill orders
Overhead costs
Litigation
Company/WorkerMoral
The Cost of AccidentsThe Cost of Accidents HiddenHidden CostsCosts
Safety in the Real WorldSafety in the Real World
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Safety in the Real World Safety in the Real World
Off-the-Job Injury Survey
Total number of respondents - 1,314 Companies
Median company size - 300 employees
Median recordable case rate - 3.9 occupational
injury/illness cases per 200,000 hours
60% of survey respondents believed that the costof off-the-job injuries to their company is greater
than or equal to the cost of workplace injuries
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Thank You For Your Time
Does Anyone Have Any
Questions?
1-800-267-7482
www.safestart-safetrack.com