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    Safety in the Real WorldSafety in the Real World

    This Presentation Will Include:This Presentation Will Include: How the Advanced Safety Awareness & Skills

    (ASA&S) concepts evolved out of our

    companys 30 years of experience intraditional safety management and traditionalbehavior based safety processes

    Why companies need to teach their employeesAdvanced Safety Awareness & Skills

    Basic principals and proven training methodsto develop a successful ASA&S program

    Q&A Session, Wrap Up

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    Safety in the Real WorldSafety in the Real World

    Electrolab Training SystemsElectrolab Training Systems

    30 Years

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    Safety in the Real WorldSafety in the Real World

    Progressive Discipline?

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    Reality Based Safety

    Advanced Safety

    Awareness

    Advanced Safety

    Awareness& Skills for Your Workforce& Skills for Your Workforce

    Making Common Sense Common Practice

    SafeStart & SafeTrack Division

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    Safety in the Real WorldSafety in the Real World

    Why people will act unsafely Knowledge

    We dont know about the hazards or the proper policy andprocedures for dealing with them

    We dont realize we are acting unsafely Unintentional andHabitual behavior

    Ability We dont have the proper tools, equipment, time, and training to

    act safely

    Unmotivated to See the Risk or Improve Im safe enough Accidents happen to other people

    Positive reinforcement of negative acts ABC Its more comfortable without my PPE

    I can get done more quickly if I dont lock it out

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    Safety in the Real WorldSafety in the Real World

    Traditional Safety Management Engineering and ergonomic controls to eliminate,

    control, and mitigate negative effects of hazards

    Written policies and procedures to ensure safework practices

    Training of employees about hazards and aboutprocedures

    Progressive discipline for failure to followprocedures The Safety Cops

    And yet we still have accidents caused by bothunsafe conditions and unsafe acts

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    Safety in the Real WorldSafety in the Real World

    Traditional BBSProcess

    1. Identify common unsafe conditions and atrisk behaviors

    2. Train portion of workforce to observepeople at work for these conditions andbehaviors

    3. Give positive feed back for compliance withrules & regulations

    4. Discuss observed at risk behavior withworkers

    5. Solicit improvement strategies from workers

    6. Steering committee takes all feedback anddata and comes up with problem solving

    strategies

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    Safety in the Real WorldSafety in the Real World

    Traditional BBS ResultsSuggestions for improvements to processes,

    procedures, and physical plant to improve

    safetyIdentify skill or knowledge gaps affecting

    safety where the rubber hits the road

    From a behavior standpoint a tendency tofocus on Deliberate at risk behavior

    which led to a Blaming the Worker

    perception within the workforce

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    Safety in the Real WorldSafety in the Real World

    ABC

    Model of Behavior Influence

    Antecedents(trigger behavior)

    Behavior(human performance)

    Consequences(either reinforce or discourage behavior)

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    Safety in the Real WorldSafety in the Real World

    The Weight ofConsequences

    Timing

    soon

    soon

    later

    soon

    later

    soon

    later

    later

    Consistency

    certain

    certain

    certain

    uncertain

    uncertain

    uncertain

    certain

    uncertain

    Significance

    positive

    negative

    positive

    positive

    positive

    negative

    negative

    negative

    Strongest

    stronger

    weaker

    weakest

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    Safety in the Real WorldSafety in the Real World

    Three Types of At-Risk Behavior

    Deliberate At-Risk Behavior

    Unintentional At-Risk Behavior

    Habitual At-Risk Behavior

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    Safety in the Real WorldSafety in the Real World

    Incident CausesIncident Causes

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    Reality Based Safety

    To BecomeEyes Not on TaskMind not on task

    Line of fire

    Balance, Traction, Grip

    Errors (Which cause)

    Rushing

    Frustration

    Fatigue

    Complacency

    States (Cause)

    Injury Risk PatternsInjury Risk Patterns

    (To become)Less risk

    Major

    Minor

    Close Calls

    Hazards

    More risk

    Major

    Minor

    Close Calls

    Hazards with

    a critical error

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    Safety in the Real WorldSafety in the Real World

    Perception is Everything

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    Safety in the Real WorldSafety in the Real World

    Repeated Trends in BBSImplementations

    Safety improvements always correlated with number of

    observations made even when observers were not reportingmuch deliberate at risk behavior

    Observer Team Members showed dramatically loweraccident and incident rates than other members of theorganization

    The act of doing the observations and talking about safetyand risk had the repeated consequence of raising personalsafety awareness (over time) and had led to a reduction inaccidents and incidents resulting from intentional,unintentional, and habitual behavior

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    Safety in the Real WorldSafety in the Real World

    Unintentional BehaviorUnintentional Behavior

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    Safety in the Real WorldSafety in the Real World

    Habitual BehaviorHabitual Behavior

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    Safety in the Real WorldSafety in the Real World

    ASA&S VS Traditional BBS Traditional BBS takes a long time to get

    injury levels down (typically 3-5 years)

    In any company there were always a groupof individuals who were resistant to the

    paternalistic BBS process

    Repeated injury patterns and skills for

    preventing them (ASA&S) that we could

    put into the hands of people for 24/7 use

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    Safety in the Real WorldSafety in the Real World

    1. Dont Focus on Hazards;

    Instead look at the way

    people interact with those

    hazards causing

    accidents

    ASA&S Basic PrinciplesASA&S Basic Principles

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    Safety in the Real WorldSafety in the Real World

    Incident CausesIncident CausesTaking an unsafe position (10%)

    Not paying attention/being preoccupied (8%)

    Using improper procedures (22%)

    Being caught between (7%)

    Hazardous arrangement (5%)

    Poor housekeeping (8%)

    Failing to use PPE (12%)

    Falling to ground (4%)Unsafe lifting (11%)

    Using faulty equipment (5%)

    Poor communication (6%)

    ???????????????? (2%) =100%

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    Safety in the Real WorldSafety in the Real World

    2. Dont Focus on

    DeliberateA

    t-R

    iskBehavior; Instead

    help people to

    improve their

    Unintentional andHabitual At-Risk

    Behavior

    ASA&S Basic PrinciplesASA&S Basic Principles

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    Safety in the Real WorldSafety in the Real World

    Hazardous

    Energy

    Person Unexpected

    What Causes Most Accidents?

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    Safety in the Real WorldSafety in the Real World

    Sources ofUnexpectedSources ofUnexpected

    Events - something

    unexpected happens without

    you or someone elseinvolved (e.g. wire rope

    breaks; traffic lights start

    working incorrectly; coupling

    fails; hose bursts; etc.)

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    Safety in the Real WorldSafety in the Real World

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    Safety in the Real WorldSafety in the Real World

    Defective Equipment

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    Safety in the Real WorldSafety in the Real World

    Sources ofUnexpectedSources ofUnexpected

    Other People - someone

    else's behaviour causes

    or contributes to

    incident/injury.

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    Safety in the Real WorldSafety in the Real World

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    Safety in the Real WorldSafety in the Real World

    Sources ofUnexpectedSources ofUnexpected

    Self - Own actions

    cause or contribute to

    incident/injury.

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    Safety in the Real WorldSafety in the Real World

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    Safety in the Real WorldSafety in the Real World

    Sources ofUnexpectedSources ofUnexpected

    Others

    5%

    Equipment

    5%

    Self90%

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    Safety in the Real WorldSafety in the Real World

    0

    20

    40

    60

    80

    100

    Behaviou vent

    AutomobileAccidentAutomobileAccident -- Sou ce: NSCSou ce: NSC

    95%

    5%

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    Safety in the Real WorldSafety in the Real World

    CLOSE CALLS AND NEARMISSES

    CUTS, BRUISES, SCRAPES

    MINOR INJURIES

    MAJOR

    Personal RiskPersonal Risk

    PyramidPyramid Fractures, TornFractures, TornLigaments,Ligaments,

    Dislocations,Dislocations,

    Concussions,Concussions,

    Comas, 3Comas, 3rdrd

    Degree Burns,Degree Burns,

    etc.etc.Stitches, Strains,Stitches, Strains,

    & Sprains& Sprains

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    Safety in the Real WorldSafety in the Real World

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    Safety in the Real WorldSafety in the Real World

    CLOSE CALLS AND NEARMISSES

    CUTS, BRUISES, SCRAPES

    MINOR INJURIES

    MAJOR

    Injury Risk PyramidInjury Risk Pyramid

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    Safety in the Real WorldSafety in the Real World

    CLOSE CALLS AND NEARMISSES

    CUTS, BRUISES, SCRAPES

    MINOR INJURIES

    MAJOR

    Typical PersonalTypical PersonalInjury Risk PyramidInjury Risk Pyramid

    3 - 7

    8 - 12

    5,000 10,000

    20+

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    Safety in the Real WorldSafety in the Real World

    Q2Q2 WerentWerent VeryVeryFewFew the Result ofthe Result of

    Deliberate AtDeliberate At--RiskRisk

    Behavior?Behavior?

    Q1 - What AreaWere Almost All of

    YourAccidents

    From?

    Self Area?

    ?

    ?

    ?

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    Safety in the Real WorldSafety in the Real World

    Three Types of At-Risk Behavior

    Deliberate At-Risk Behavior

    Unintentional At-Risk Behavior

    Habitual At-Risk Behavior

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    Safety in the Real WorldSafety in the Real World

    3. People can dramatically

    improve their Natural

    Safety Awareness

    Skills; Motivate them to

    work on improving them

    and then provide

    Coaching & Training

    ASA&S Basic PrinciplesASA&S Basic Principles

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    Safety in the Real WorldSafety in the Real World

    Im Safe Enough

    Im Not Safe

    Enough

    Age in Years

    1 10 20 30

    S

    a

    f

    e

    ty

    S

    k

    il

    l

    s

    Natural Increase in Safety Skills

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    Safety in the Real WorldSafety in the Real World

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    Safety in the Real WorldSafety in the Real World

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    Safety in the Real WorldSafety in the Real World

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    Safety in the Real WorldSafety in the Real World

    Help People See the Patterns

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    Safety in the Real WorldSafety in the Real World

    Rushing

    Frustration

    Fatigue

    Complacency

    StatesStates

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    Safety in the Real WorldSafety in the Real World

    Eyes Not On Task

    Mind Not On Task

    Line-of-Fire

    Balance/Traction/Grip

    CriticalCriticalErrorsErrors

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    Safety in the Real WorldSafety in the Real World

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    Safety in the Real WorldSafety in the Real World

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    Safety in the Real WorldSafety in the Real World

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    Safety in the Real WorldSafety in the Real World

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    Safety in the Real WorldSafety in the Real World

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    Reality Based Safety

    To Become5Eyes Not on Task5Mind not on task

    5Line of fire

    5Balance, Traction, Grip

    Errors (Which cause)

    5Rushing

    5Frustration

    5Fatigue

    5Complacency

    States (Cause)

    Injury Risk PatternsInjury Risk Patterns

    (To become)Less risk

    Major

    Minor

    Close Calls

    Hazards

    More risk

    Major

    Minor

    Close Calls

    Hazards witha critical error

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    Safety in the Real WorldSafety in the Real World

    Critical ErrorReductionCritical ErrorReduction

    Techniques (CERT)Techniques (CERT)

    Self trigger on the state (or amount ofhazardous energy) so you dont make

    a critical error Analyze close calls and small errors

    to prevent agonizing over the bigones

    Look at others for the patterns thatincrease the risk of injury

    Work on habits

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    Safety in the Real WorldSafety in the Real World

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    Safety in the Real WorldSafety in the Real World

    2nd Highest Priority

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    Safety in the Real WorldSafety in the Real World

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    Safety in the Real WorldSafety in the Real World

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    Safety in the Real WorldSafety in the Real World

    Learning Styles - C.O.R.D.

    PassiveActive

    Intuitive

    Logical

    10%

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    Safety in the Real WorldSafety in the Real World

    Make Training PersonalMake Training PersonalLead offwith some accident stories of your own andLead offwith some accident stories of your own and

    then get Employees to tell Their Storiesthen get Employees to tell Their Stories

    Driving Home Work

    Farm Sports Youth

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    Safety in the Real WorldSafety in the Real World

    The Learning PyramidAverage retention of material presented in different ways(according to an investigation by National Training Laboratories Bethel, Maine)

    Lecture

    Reading Text

    Audio-visual representation

    DemonstrationDiscussion group

    Learning by doing

    Teaching others (immediate conversion ofwhat you have learned)

    5%

    10%

    20%

    30%

    50%

    75%

    90%

    Get Them to Take it Home

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    Safety in the Real WorldSafety in the Real World

    ASA&Sworks

    On the job

    On the highway

    At home

    SafetySafety-- Its Not JustAt Work!Its Not JustAt Work!

    S f t i th R l W ldS f t i th R l W ld

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    Safety in the Real WorldSafety in the Real World

    S f t i th R l W ldS f t i th R l W ld

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    Safety in the Real WorldSafety in the Real World

    Off the Job V.S. On the Job Injuries

    S f t i th R l W ldS f t i th R l W ld

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    Safety in the Real WorldSafety in the Real World

    Off the Job V.S. On the Job Fatalities

    Every year in the United States and Canada over35,000 people die in accidents at home. Comparethat to less than 6,000 accidental fatalities in all of

    the workplaces, mines, factories and refineries puttogether.

    A huge percentage of those accidental fatalities athome will be children. Over 7,000 children lastyear alone. There are more potential years of lifelost due to kids dying accidentally than from heartattacks, smoking, diabetes, aids and cancer puttogether

    S f t i th R l W ldS f t i th R l W ld

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    Safety in the Real WorldSafety in the Real World

    Im Safe Enough

    Im Not Safe

    Enough

    Age in Years

    1 10 20 30

    S

    a

    f

    e

    ty

    S

    k

    i

    l

    l

    s

    Natural Increase in Safety Skills

    Safety in the Real WorldSafety in the Real World

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    Safety in the Real WorldSafety in the Real World

    Crawling, Walking, Running

    Skateboards, Bikes, Climbing Trees, Sports

    Cars, Motorcycles,

    Snowmobiles, Power

    Boats, Automated

    Equipment, etc

    H

    a

    z

    a

    r

    do

    u

    s

    E

    ne

    r

    g

    y

    Age in Years

    1 10 20 30 40

    S

    a

    f

    et

    y

    S

    k

    il

    l

    s

    Safety

    Skill

    Gaps

    Hazardous Energy Step Changes

    ASA&S

    Safety in the Real WorldSafety in the Real World

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    Safety in the Real WorldSafety in the Real World

    Medical

    Compensation

    The Cost ofAccidentsThe Cost ofAccidents

    Direct Costs (the tip of the iceberg)

    Safety in the Real WorldSafety in the Real World

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    Safety in the Real World Safety in the Real World

    Time lost from work Loss in earning power

    Lost time by fellow workers

    Loss of efficiency due to break-up ofcrew

    Lost time by supervision

    Cost of breaking in new person

    Damage to tools and equipment

    Time damaged equipment is out ofservice

    Spoiled work

    Loss of production

    Spoilage fire, water, chemical

    Failure to fill orders

    Overhead costs

    Litigation

    Company/WorkerMoral

    The Cost of AccidentsThe Cost of Accidents HiddenHidden CostsCosts

    Safety in the Real WorldSafety in the Real World

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    Safety in the Real World Safety in the Real World

    Off-the-Job Injury Survey

    Total number of respondents - 1,314 Companies

    Median company size - 300 employees

    Median recordable case rate - 3.9 occupational

    injury/illness cases per 200,000 hours

    60% of survey respondents believed that the costof off-the-job injuries to their company is greater

    than or equal to the cost of workplace injuries

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    Safety in the Real WorldSafety in the Real World

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    Safety in the Real World Safety in the Real World

    Safety in the Real WorldSafety in the Real World

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    Safety in the Real World Safety in the Real World

    Safety in the Real WorldSafety in the Real World

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    Safety in the Real World Safety in the Real World

    Thank You For Your Time

    Does Anyone Have Any

    Questions?

    1-800-267-7482

    www.safestart-safetrack.com